Total 2,784 Others/Any job vacancies in Metro Manila, National Capital Region

Salary: P50,000 to P70,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 05:00 PM AEST)

What are we looking for?

Skills Required:

• Minimum 3 years accounts payable experience
• Previous experience using ERP system
• Demonstrated ability to drive change through process improvement
• Experience in Other Admin type roles; with high volume transactions
• Flexibility to do more than AP (Be able to work with business as it evolves to help manage different Receivable, types including Accounts Receivable, and administrative tasks)

Nice to Have:

• Previous experience in the Retail industry
• Experience in MS AX and D 365 environments
• Experience in Concur
• Experience in Accounts Receivable, Lease administration

What will you do?

Main Duties:

• Contributing to technical development and training of finance team members
• Process Invoices daily, including working with other stakeholders to verify any errors
• Post the invoices accurately in system
• Working with supplier and sourcing teams to ensure stock is invoiced at correct prices in AP sub-ledger.
• Matching prepayments to invoices before end of month.
• Completing monthly creditor reconciliations for all suppliers including commentary for all reconciling items.
• Performing general administrative and behavioral tasks as required.

Beyond Accounts Payables:

Help work thru administration / management of different types of transactions including:

• Accounts receivable / Credit & Debt Management
• Financing Partners transactions (Afterpay, Zip, Latitude)
• Supplier Reconciliation
• Lease administration
• Customer and Supplier refunds

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- With over 1,000 to 5,000 employees have grown to become one of Australia’s most well-known furniture manufacturers and retailers. Their furniture superstores can be found in every major metropolitan city and regional towns, with over 85 stores across Australia. They take pride of making, selling and guaranteeing well-designed furniture that everyone can truly afford.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter comfortable working with internal and external customers.

RA Specialist

Key Responsibilities

• Preparation and submission of regulatory dossier
• Able to deliver registration goals with minimum supervision
• Monitoring and follow-up of product filings for early approval of applications
• Revision of artworks including prescribing information to ensure regulatory compliance
• Product lifecycle management i.e. variations, renewals and post-approval commitments
• Participates in industry association to keep abreast of regulations
• Creation/revision of new/existing SOPs
• Management of quality activities i.e. product release, complaints handling, deviations, change controls self-inspection, trainings, documentations, risk management.
• Management of pharmacovigilance activities such as adverse event monitoring
• Audit of third party distributor
• Supports internal/external audits and implementation of corrective and preventive actions
• Able to develop and maintain good network internally and externally
• Performs other tasks and duties which may be assigned by the immediate supervisor from time to time

Join the Houston Properties Team in the Philippines as a Social Media Specialist! Take your career to new heights in a dynamic, fully remote environment where you’ll create impactful content and implement innovative strategies to enhance the online presence of a leading luxury real estate brand. Experience both professional growth and personal fulfillment with us.

As a Social Media Specialist, you will be at the forefront of driving engagement and generating leads for our Houston-based luxury real estate operations:

• Social Media Strategy: Develop and execute strategies tailored to attract high-end homebuyers, sellers, and real estate agents in the Houston luxury market.
• Content Creation: Produce visually appealing and engaging content that aligns with our brand’s voice, catering to a sophisticated clientele.
• Lead Generation: Utilize data-driven insights to create campaigns that generate valuable client and agent leads through platforms like Facebook, Instagram, LinkedIn, YouTube, and Google Business Profile.
• Campaign Performance: Analyze social media metrics, track performance, and make data-backed recommendations to improve engagement and results.
• Collaboration & Innovation: Work with the marketing team to implement paid social media campaigns, utilizing the latest trends and tools to stay ahead in the competitive luxury real estate market.

Click here for more Information about HPT.

• Education: High school diploma required; not currently enrolled in other studies.
• Soft Skills: Excellent communication skills (English proficiency), strong collaboration abilities, and self-motivation to thrive in a fully remote environment.
• Problem Solving: Strong analytical skills with the ability to develop data-driven recommendations for social media optimization.
• Technical Skills: Proficiency in social media management tools (e.g., Loomly), intermediate skills in image and video editing (e.g., Canva), and a solid understanding of SEO principles for social media content. Experience with analytics tools like Google Analytics and social media insights.
• Experience (Preferred): At least 2 years of experience in social media marketing, preferably with experience in real estate or luxury markets.
• Reliable Workstation: Windows/Mac machine with Intel Core-i3 (8th generation or above) or equivalent AMD Ryzen/Apple M1 chips, at least 8GB of RAM, 500GB of storage (with 50-100GB available), and a primary internet connection of at least 50Mbps (fiber or DSL) with a backup of at least 20Mbps. Must have a noise-canceling headset and a functioning camera/webcam for virtual meetings.

As you apply your writing excellence and virtual support skills to contribute significantly to our organization's success, here's what awaits you in this position:

• Permanent Work from Home: Enjoy the flexibility of working from your own space, welcoming a work arrangement that prioritizes your convenience.
• Competitive Salary: Start with a base salary of PHP 25,000, with the potential to double to PHP 50,000 within your first year.
• Full-Time Role: Have a secure and dependable employment with stability as an integral team member.
• Paid Training: Begin your journey with paid training to ensure you're well-equipped from day one.
• Mentorship: Access valuable mentorship from experienced colleagues eager to help you excel.
• Upskilling/Career Growth Opportunities: Explore opportunities for continuous learning and career advancement. Have the chance to train in different departments, opening doors to new career possibilities.
• Bonuses: Get monthly department bonuses up to PHP 20,000 and more with quarterly company bonuses.
• Emergency Grants and Housing Loan Assistance: Get support in times of hardship and additional funds to secure your home ownership.

Shift assignment: Mid Shift

The Software Engineer is responsible for the development, implementation and maintenance of solutions within the General Insurance Team. Working within an Agile environment the ideal candidate will be skilled in C#, HTML/CSS, Javascript, SQL (Microsoft and/or Snowflake SQL). Experience of Angular or other web frontend frameworks is nice to have.

The candidate will perform analysis, design, coding, debugging, testing, and support of solutions, utilising innovative applications in DevOps projects, models for complex systems and Enterprise integration.

The candidate will also be responsible for developing and maintaining web applications, API’s and ensure code is developed/maintained configured using the various build tools available from DevOps.

• Design, develop and maintain scalable, automated, derived / or non-derived, insightful data-marts and tables which will be the main input for the models, reports and dashboards
• Working within an Agile environment, within 3-week sprints, delivering quality code or data enhancements and reports for different departments.
• From User Stories, look to provide accurate and timely data, that is trusted and understood by the business.
• Obtaining, transforming and maintaining large quantities of data.
• Solving data quality issues, providing data lineage from source.
• Focus on building and improving a web based application in asp.net and design innovative solutions using .Net.
• Utilising the full Microsoft stack, enable the end user to fully understand the data delivered that allows full transparency back to the various source systems.
• Document all changes that have taken place, including commentary within the source code.
• Keep team and APM apprised of progress
• Coordinate with APM and Enterprise Architect to adhere to Enterprise Architecture principles, software development best practices, coding, compliance and security standards
• Work on performance tuning, code optimisation, refactoring, automation and CI/CD implementation
• Offer suggestions to stakeholders on devising effective and efficient approaches to achieve business objectives
• Manage engineering risks by proactively tracking and communicating issues, and devising methods to mitigating them
• Liaise with other teams to coordinate interdependencies and resolve issues
• Supports the resolution of in-depth user questions and production issues following support process and SLA’s
• Maintain a working knowledge of new technology and software engineering standards, practices and tools
• Provide input to the APM and DPM for the creation of Product Roadmap and High Level Estimates
• Review code, designs and other technical documentation prepared by other members of the team.
• Provide tech leadership and guidance to junior members of the team.
• Collaborate with IT management to define and develop documentation and engineering artefact standards, guidelines, processes, and templates
• Positive and self-motivated with a high level of enthusiasm and willingness to learn and self-teach new and advance software functions

Shift assignment: Night Shift

The QA Engineer II is responsible for testing of all software product changes.  The incumbent partners with internal and external stakeholders to ensure products conform to the desired quality standard.  This role requires technical skills and a high degree of problem solving skills.  The individual will be expected to actively contribute towards the team and organizational goal of continuous process improvement.  This role requires strong communication skills and the ability to work well with others.  This role will focus on configuring and setting up test automation.

1. Soft Skills

• 1. Ability to work well under pressure.
• 2. Ability to work well with others.
• 3. Ability to be flexible and adapt to changes quickly.

2. System Analysis

• 1. Learns and maintains knowledge of the business applications for the products being tested.
• 2. Follows software testing corporate standards.
• 3. Keeps stakeholders updated with testing status.
• 4. Maintains test scenarios and test cases.

3. Test Planning and Execution

• 1. Performs test planning activities as required.
• 2. Creates and modifies test cases.
• 3. Creates and modifies test data.
• 4. Executes test cases and records results in test management system.
• 5. Automation Testing – Set up and maintain automation tests and be involved with CI CD.

4. Defect Management

• 1. Identifies software defects.
• 2. Creates and manages assigned defects in defect management system.
• 3. Determines defect severity based upon corporate standards.
• 4. Works with Agile team and stakeholders to communicate defect information.
• 5. Retests defect when issue has been resolved.
• 6. Provides additional documentation to software engineers as required

Shift Assignment: Mid Shift

Strategic Analytics is a growing team at Arch that has established itself as a driving force in the success of the business. We focus on implementing solutions that improve profitability and growth. To broaden our impact, we have expanded our focus to deliver business-driven intelligent data automation capabilities that combine data from external vendors with intelligent document processing (IDP) technologies. This primarily includes working Azure Logic Apps and Document Intelligence. As a key member of the Strategic Analytics team, you will support the implementation of IDP/AI opportunities across operations, claims, finance, and underwriting teams. 

• Develop and maintain Azure Logic Apps and APIs
• Use SQL, Python and Snowflake to explore and understand underlying data, and suggest improvements for monitoring, performance, and best practices
• Develop libraries using Python
• Develop real time data transformations, model variable creation, and orchestration activities to support the scoring process
• Code deployment using GitHub
• Collaborate with project stakeholders and other developers
• Collaborate with data scientists to implement predictive models and analytic solutions
• Document technical workflows and monitoring processes
• Contribute and enforce evolving best standards and practices

Shift Assignment: Mid Shift

Strategic Analytics is a growing team at Arch. The team develops innovative predictive models and analytical tools to improve profitability and growth. This position will help support the data engineering needs across a growing portfolio of high-profile analytics projects by developing complex data structures and pipelines leveraging a diverse set of tools and languages. This includes the following cloud based technologies: Databricks, Snowflake, Spark, Python and Azure Data Factory. As a key member of the Strategic Analytics team, you will advance our data engineering capabilities helping the team analyze data faster.  

• Work closely with predictive modelers to assemble large, complex data sets that help solve business problems and increase profitability
• Perform data manipulation and transformation using SQL and Python
• Identify, design, and implement internal process improvements: automating manual processes and optimizing data pipelines
• Discover and explore new sources of data with curiosity and creativity
• Create and maintain optimal data pipeline architecture
• Author detailed and comprehensible documentation of data pipelines and technical solutions
• Ensure data quality and completeness

Shift Assignment: Mid Shift

The candidate develops innovative predictive models and analytical tools to improve profitability, growth, and operational efficiency. This position will help support predictive modeling needs across a growing portfolio of high-profile advanced analytics projects with the Strategic Analytics team. As a key member of the team you will also play a role in advancing predictive modeling capabilities, enabling Arch to make better decisions.

Job Responsibilities

• The candidate develops innovative predictive models and analytical tools to improve profitability, growth, and operational efficiency. This position will help support predictive modeling needs across a growing portfolio of high-profile advanced analytics projects with the Strategic Analytics team. As a key member of the team you will also play a role in advancing predictive modeling capabilities, enabling Arch to make better decisions.

Shift Assignment: Night Shift

The Senior Systems Engineer will be part of a remote team responsible for building and maintaining Arch's IT infrastructure as we move from private data centers to the hybrid cloud. The engineer will build, deploy or fine-tune Microsoft Azure and AWS services for internal customers around the globe. The engineer will also build, deploy and maintain compute and storage platforms in our on-premise data centers.

• Build and maintain systems infrastructure in the private data center and public cloud.
• Migrate services from private data centers to public cloud.
• Design and implement a variety of Azure-based solutions using cloud automation
frameworks (Terraform, GitHub) and manually.
• Responsible for compute, storage, and data protection platforms in multiple data centers.
• Automation of system processes, day-to-day tasks, and customer requests.
• Patch storage and compute systems for stability and increased security.

Shift assignment: Night Shift

We are looking for a dynamic and engaging Senior Accountant for an opportunity to join an industry-leading Property & Casualty insurance carrier focused on partnering with Reinsurers, MGAs/Program Administrators, and Insurtechs.

We provide access to commercial and personal lines utilizing our admitted and non-admitted capabilities across all 50 states. You would join a deeply experienced and broadly talented operating team where your experience and drive will become instrumental in further growing our business.

In addition to the day-to-day coordination of activities related to internal and external functions supporting the finance department this position is also responsible for but are not limited to the following:

The Senior Accountant will perform all aspects of reinsurance accounting.

• Payments of deposit premium for XOL treaties
• Quarterly financial ceded premium on XOL treaties - GNWP & GNEP Basis
• XOL treaty True-up calculations
• GL reconciliation - (Premiums Payable XOL) for quarterly close including commentary and each treaty reviewed quarterly
• GL reconciliation - (Premiums Payable QS) - review list of treaties quarterly working to verify accuracy
• QS accounts - Rending and settlements along with applying cash call credits
• Assistance with collateral review and requests - annual process
• LOC maintenance (increases and decreases required)
• Collaborating with appropriate stakeholders for operational set-up of new reinsurance treaty, captive or facultative agreements
• Special reporting required with affiliates
• Facultative loss calculations – financial closings and management reporting

Assignment: Night Shift

We are looking for a dynamic and engaging Senior Accountant for an opportunity to join an industry-leading Property & Casualty insurance carrier focused on partnering with Reinsurers, MGAs/Program Administrators, and Insurtechs.

We provide access to commercial and personal lines utilizing our admitted and non-admitted capabilities across all 50 states. You would join a deeply experienced and broadly talented operating team where your experience and drive will become instrumental in further growing our business.

In addition to the day-to-day coordination of activities related to internal and external functions supporting the finance department this position is also responsible for but are not limited to the following:

• Prepare monthly program journal entries for the direct and ceded business
• On a monthly basis reconcile cash to each program’s premium bordereaux
• Prepare quarterly and annual Statutory statements, footnotes, and schedules
• Assist Compliance in quarterly and annual data calls
• Assist and provide support with annual external audit
• Identify and improve efficiencies with the monthly close
• Support & assist in the implementation of a data feed into the general ledger to expedite monthly, quarterly, and annual reporting
• Build reports for quarterly and annual statutory reporting
• Work closely with Claims manager to ensure TPA’s are funded timely
• Assist in preparing slides for the Board and Audit committee meetings
• Assist on various adhoc projects
• Work collaboratively with reinsurance, actuarial and program managers to resolve reconciling items
• Ability to work in a fast-paced environment

Strategic Analytics is a growing team at Arch. The team develops innovative predictive models and analytical tools to improve profitability and growth. This position will help support the data engineering needs across a growing portfolio of high-profile analytics projects by developing complex data structures and pipelines leveraging a diverse set of tools and languages. This includes the following cloud based technologies: Databricks, Snowflake, Spark, Python and Azure Data Factory. As a key member of the Strategic Analytics team, you will advance our data engineering capabilities helping the team analyze data faster.  

• Work closely with predictive modelers to assemble large, complex data sets that help solve business problems and increase profitability
• Perform data manipulation and transformation using SQL and Python
• Identify, design, and implement internal process improvements: automating manual processes and optimizing data pipelines
• Discover and explore new sources of data with curiosity and creativity
• Create and maintain optimal data pipeline architecture
• Author detailed and comprehensible documentation of data pipelines and technical solutions
• Ensure data quality and completeness

The Cash Analyst is responsible to review and analyze policy premium balances and the timely collection of outstanding premiums. The candidate will process and reconcile finance related transactions with a strong focus on accuracy, timeliness, and the ability to work in a fast paced environment. The candidate will provide support and be part of the US Finance team. 

• Recording cash payments in Accounts Receivable system
• Applying cash to open receivable transactions
• Conduct research and resolve discrepancies with errant payments
• Communicate with internal and external customers to obtain support for proper direction of incoming payments
• Reconcile processed work by verifying entries and comparing system reports to balances
• Review and analyze reports
• Preparation of invoices and monitoring of accounts receivables

The Technology Operations Support Coordinator is responsible for working closely with the AGS Technology Analysts and the AGS Program Management Offices (PMO) teams to successfully support various activities critical to our AGS program’s day-to-day success. They will also support provisioning for ACUMEN IWP products. This position includes developing a strong partnership with all internal AGS teams and conducting tactical support on day-to-day technology related work efforts.

This role will provide superior customer service, timely record keeping of technology related incidents and service requests while offering a convenient central point of contact for AGS Technology teams.

Responsibilities

• Document, submit and/or monitor inquiry, incident and low complexity service request case tickets to the Technology Operations team and Partners via Salesforce.com
• Granting software licenses for Internal technologies and ensuring tracking of access requests
• Ensure all information and attachments relevant to the case are received prior to escalation
• Track new technology issues, updates and resolutions through Salesforce
• Triages tickets before reassigning to Tech Ops Analysts and Tech CoE
• Create, update and maintain all AGS Technology Operations support documentation as necessary
• Capturing and reporting out on technology SLAs and other defined metrics for continuous improvements.
• Assisting the AGS Technology Analysts in handling basic questions concerning functionality and configuration settings in the technologies utilized by the Program Management Office.
• Research and conduct basic troubleshooting on technology incidents and service requests to resolve issues prior to further escalation to the AGS Technology Analysts or VMS Partners.
• Initial Testing and Quality Assurance (QA) activities on technology incidents and service requests as needed.
• Coordinates VMS outages globally.

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

You’ll work with a team of passionate, innovative and dedicated people that focuses on getting the job done whilst delivering the latest solutions to our clients. We are a very fast-paced team who are driven to deliver awesome technology!

About the role

We are seeking a skilled and experienced Automation Engineer to join our dynamic team. The ideal candidate will have a strong background in software testing, with a focus on end-to-end (e2e) and integration testing.

Key Responsibilities:

1. Develop and maintain e2e tests using tools such as Playwright, Cypress, and/or Cucumber.
2. Conduct integration testing with tools such as Jest and PACT.
3. Design, implement, and manage CI/CD pipelines using GitHub Actions.
4. Assist QA testers in upskilling on automation to enhance team capabilities.
5. Perform testing on Micro Frontends (MFEs) and Serverless architectures, specifically with AWS Lambda.

What you'll bring

Qualifications:

• Proven experience in e2e and integration testing.
• Familiarity with CI/CD pipelines, preferably with GitHub Actions.
• Ability to mentor and upskill QA testers on automation.
• Experience in testing on MFEs and Serverless architectures, specifically AWS Lambda.

Preferred Skills:

• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Bonus - Storybook end 2 end and visual testing using chromatic

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

The Senior Corporate Analyst will focus on creating and analysing business and financial metrics to support transformational initiatives at AGS. This Analyst will leverage their business knowledge and expertise in interpreting financial and business data in data storytelling while transforming complex datasets into actionable insights for a diverse stakeholder group.

The role requires strong project management skills, and the ability to develop process models and technical specifications. The successful candidate will demonstrate excellent communication abilities, commercial acumen, and a proactive approach to process improvement and automation, all while managing multiple projects efficiently.

Join us to drive data-driven strategies and foster business success through impactful and insightful analysis!

Responsibilities

• Financial Analysis: Demonstrate a strong understanding of profit and loss statements, analyzing underlying business drivers to inform strategic decision-making.
• Data Storytelling: Utilize excellent data storytelling abilities to consolidate large datasets into actionable insights, presenting findings clearly and compellingly.
• Data Quality Management: Reconcile and manage data quality discrepancies, utilizing SQL queries to identify and resolve system issues effectively.
• Collaboration with BI Developers: Partner with BI Developers to support quality assurance processes for BI solutions, ensuring accuracy and reliability in data reporting.
• Consultation Services: Provide expert consultation to internal and external business users regarding new BI features and enhancements to existing systems.
• Data Governance: Contribute to robust Data Governance practices, focusing on data quality, management, business processes, and security protocols.
• Defect Monitoring: Monitor and triage Data Quality defects ensuring timely resolution and communication.
• Troubleshooting and Validation: Troubleshoot integration and build failures, analyze client delivery gaps and write SQL queries to validate data in Azure and Snowflake environments, identifying root causes and proposing solutions.
• Documentation Creation: Develop process models and technical specifications to guide developers and product teams in system enhancements.
• Best Practices Development: Actively participate in identifying, documenting, and maintaining team best practices to enhance operational efficiency.
• Communication Skills: Exhibit exceptional written, verbal, and data presentation skills to effectively convey analytical insights to diverse stakeholders.
• Commercial Acumen: Leverage knowledge of recruitment, recruitment services, or outsourcing environments to provide commercial insights and recommendations.
• Project Management: Engage in project management activities to oversee initiatives, ensuring timely completion and alignment with business objectives.
• Process Improvement: Analyze and simplify existing processes, identifying opportunities for automation; familiarity with automation tools is advantageous.
• Organizational Skills: Maintain a high level of organization and prioritization, demonstrating proactivity in managing multiple tasks and projects.

The Program Specialist is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding, and reporting. The Program Specialist acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired promptly.

Responsibilities:

• Assist hiring managers during all stages of the contract labor acquisition process including requisition intake, sourcing, candidate shortlisting and interview scheduling, offer to onboarding, and contractor management.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting req intake sessions with hiring managers to gather detailed job descriptions to distribute to the supply base. Document req intake conversations in the appropriate database (VMS: Fieldglass, Beeline)
• Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process.
• Coach, manage, and oversee the performance of participating staffing suppliers.
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool.
• Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face-to-face, VC, email, and phone with clients, staffing vendors, and other partners.

The Program Specialist is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding, and reporting. The Program Specialist acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired promptly.

Responsibilities:

• Assist hiring managers during all stages of the contract labor acquisition process including requisition intake, sourcing, candidate shortlisting and interview scheduling, offer to onboarding, and contractor management.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting req intake sessions with hiring managers to gather detailed job descriptions to distribute to the supply base. Document req intake conversations in the appropriate database (VMS: Fieldglass, Beeline)
• Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process.
• Coach, manage, and oversee the performance of participating staffing suppliers.
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool.
• Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face-to-face, VC, email, and phone with clients, staffing vendors, and other partners.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

The Senior eCommerce Merchandiser (Contract) Reports directly to the Senior Manager, eCommerce Merchandising and is responsible for assisting in the formulation of online merchandising plans, providing direction and overseeing the execution of these for Balsam Hill’s International websites.

What you'll be doing:

Online Merchandising Planning

1. Shares in the development of site merchandising plans for various onsite content including site navigation, landing pages, homepage, product pages and more, to support new assortment and project strategies.
2. Uses data to provide information and make recommendation for strategies to be used for future plans.
3. Develops strategies for product recommendations and other personalization tactics based on customer buying history; coordinates execution.
4. Keeps product pages to visual standard and ensures product and marketing strategies are represented effectively.
5. Works cross functionally to develop site campaigns, plans and content.
6. Supports online merchandising roadmap initiatives to optimize user experience.

Project Planning and Management 

1. Provides direction for the task creation on project management tools for deliverables that support site merchandising plans.
2. Reviews dependencies and considerations and includes these in the planning of tasks and timings to ensure a smooth execution of the plans.
3. Understands risks and formulates mitigation measures to guarantee minimal business impact.
4. Coordinates with the Ecommerce Operations, Product Information Management, Digital Asset Management, SEO, Product Management, Marketing and Creative teams to accomplish site merchandising deliverables within set parameters and timelines.
5. Reviews and signs off on tasks assigned to verify accuracy and quality of the end result for all tasks within the project.
6. Ensures alignment of Creative projects with business goals

Site and User Experience Audit

1. Performs regular site audits to
   1. identify gaps and inaccuracies in product information, assets, or links that affects over-all user experience;
   2. optimize overall customer experience including product discovery and placement.
2. Understands site structure, pages, and integrations and identifies and reports the issues based on the audit.

Site Performance Reporting

1. Pulls and reviews site data to compare against KPIs. Extrapolates key findings and formulates actions.
2. Prepares and presents site performance reports to various stakeholders with clear next steps based on analysis.

Documentation

1.  Documents internal process and bridges identified gaps to ensure efficient process flows.

Other Duties and Responsibilities

1. Performs other duties that may be assigned from time to time.

What you bring to the table:  

• Bachelor’s Degree, preferably in Ecommerce, Marketing, Business Management, Economics, or Data related fields.
• Minimum of 5-8 years of relevant experience.
• Strong quantitative and analytical skills.
• Excellent written and verbal communication, and problem-solving skills.
• Passion for teamwork and collaboration, with an ability to build constructive and effective relationships with broad group of business partners.
• Highly literate in Microsoft Excel, Power Point, and Outlook; Experience working with Google Analytics and Power BI is a plus.

Location: The Senior eCommerce Merchandiser (Contract) position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Duration: This post will run for five (5) months only.

Status: This is a contractual position with no benefits included.

Hardware Provision: Company-issued Laptop will not be provided.

Work Arrangement: Fully remote, PST working hours

Job Type: Full-time

Salary Range: Up to $1,600 per month, based on experience, with performance-based bonuses

Work Schedule: 40 hours per week, Monday - Friday, 9 AM - 5 PM or potentially moving to EST depending on the market response.

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

Client is an innovative healthcare technology company that uses advanced AI to automate the creation of electronic medical records. Their mission is to streamline medical documentation, helping healthcare providers focus more on patient care. By leveraging AI algorithms, they ensure accurate and efficient record-keeping, improving both provider workflows and patient outcomes.

Role Overview:

This role involves being the main point of contact for new clients, guiding them through the onboarding process and gathering essential information. Responsibilities also include inputting client data into CRM systems, keeping records up to date, and providing client support and follow-up to ensure a smooth transition and address any issues or concerns.

Your Impact:

In this role, you will ensure a smooth onboarding process for new clients, directly improving their experience with our platform. Your work will contribute to efficient data management and client satisfaction, supporting the company’s goal of enhancing healthcare through AI-driven technology.

Key Responsibilities:

1. Client Onboarding & Relationship Management

• Serve as the primary point of contact for new clients, guiding them through the onboarding process.
• Collect and organize essential client information, setting up accounts and ensuring a smooth transition to the platform.
• Conduct training sessions on platform usage, ensuring clients are comfortable and well-informed.

2. Data Collection & CRM Management

• Input and maintain accurate client data in the CRM, ensuring records are always up to date.
• Organize and manage client records for easy accessibility and efficient follow-up.
• Regularly update CRM entries with new information and ensure data accuracy.

3. Client Support & Follow-Up

• Respond promptly to client inquiries and provide solutions during the onboarding phase.
• Proactively follow up with clients to ensure they are properly using the platform and resolve any concerns.
• Act as a liaison between clients and the internal team to ensure client satisfaction.

Must-Have:

• Fluent in English with excellent written and verbal communication skills
• Background in speech pathology or experience with intake assessments for mental health or ABA therapy.
• Familiarity with SaaS platforms or CRM tools.
• Experience in data entry and handling customer inquiries.
• Detail-oriented with excellent communication skills.

Competitive Salary: Up to $1,600 per month, based on experience and skills

Remote Work: Fully remote—work from anywhere

Generous PTO: Ample paid time off to rest and recharge

Health Coverage: HMO coverage after 3 months for full-time employees

Direct Mentorship: Grow through guidance from international industry experts

Learning & Development: Ongoing access to resources for professional growth

Global Networking: Work and connect with professionals around the world

Work-Life Balance: Flexible hours that support a healthy work-life balance