Total 4,304 Others/Any job vacancies in Paranaque City, National Capital Region (Manila), Philippines

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• Basic knowledge about Medicare and Medicaid   
• 1 year BPO Healthcare Experience related to any authorizations
• Good to excellent communications (both verbal & written) and detail oriented
• Ability to multitask (taking in calls and responding to email)
• Organized and keen attention to details
• Familiar with common medical terms
• Experience with handling medical records is a plus 

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

The data scientist will play a crucial role in setting up the foundations in making this happen - from deep-diving analysis to creation of predictive machine learning models. 

What you’ll be doing:

• Analyze large amount of raw information to find pattern that will provide Angkas with new insights and revenue.
• Develop and maintain data-driven predictive  models.
• Creates and maintain visualizations/dashboards
• Identifies and maintains customer segments that can be utilized for various use-cases.
• Engage with stakeholders to understand business requirements and also present findings and outputs.

• Bachelors degree in Math, Computer Sciense, Statistics, or Management
• Atleast 2-3 years of relevant experience.
• Knowledgeable in a programming language such as Java, Python or R. 
• Expert-level SQL skills.
• Experience in data analysis and predictive modelling projects.
• Experience in Google cloud technologies and services is an advantage.
• Experience in the Elastic stack is a plus
• Strong stakeholder presentation skills.
• Experience working in a startup tech company is a plus.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

ACCOUNTABILITIES

Permit approvals / coordination with retailers – visuals, repairs,

installations, pullouts, transfers, inventory, store visits, principal visit

ad-hoc activities, etc.

o Coordination with retailers on promo implementation/price increase /

FSP

o Coordination with brands and retailers on Merchandise Support

Forms (MSF)

o Chasing accounts on sales reconciliation and collection concerns.

o Encoding of Salon manual order forms

o Visiting retail stores as needed

o Performing other administrative tasks that may be needed assistance

be assigned

on assisting in the cash counter and if needed to work on weekends.

#LI-RA1

PTW, a gaming services company, is looking for a talented L&D professional to join at an exciting phase. This is a stand-alone role for a start-up entity in the Philippines.

The Learning and Development Specialist (L&D Specialist) will focus New Hire Training and Job specific trainings as needed by the Operations team. The L&D Specialist will learn and implement the process flow to ensure building skills, upskilling, and drive performance metrics aligned with PTW organization goals.

Content Design and Development:

• Coordinate with the Content team to design course materials as per training/event requirements.
• Develop modules and course material based on the designs.
• Create and adapt curriculum for a variety of audiences and learning delivery methods.
• Develop complementary training materials that enhance learning options, including participant and leader guides, manuals, reference cards and certifications.
• Modify programs as and when required.
• Ensure available contents meets the process standards.

Coordination:

• Manage and coordinate training enrolments.
• Design, prepare and order educational aids and materials as and when required.
• Act as the SME within the business for anyone with questions or queries regarding New Hire Training and development plans.
• Develop and maintain organizational communications such as bulletin boards and newsletters. to ensure employees have knowledge of training and development events and resources.
• Gather feedback from trainers and trainees after each educational session.

Delivery:

• Deliver New Hire Training.
• Deliver Refresher Training.
• Deliver basic and intermediate modules for developmental trainings as assigned by the lead/manager.

Evaluation:

• During recruitment completes L&D rounds as per the process.
• Analyse training feedback (L1, L2, L3) and create reports.

• A bachelor’s degree preferably. In absence of a degree needs to hold at least two (2) years of work experience as a voice coach or a trainer in the BPO sector. Should have relevant certification in training/linguistic/coaching domains.
• With advance level discourse and comprehension – Written and Verbal
• Basic Excel skills , vlook up, h lookup and Power point presentation
• Classroom management

• Statutory Benefits
• Annual Leave
• HMO upon first day of employment
• Fun, diverse, inclusive and collaborative work environment
• A fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  SEO Strategist

Salary Range:  USD 1000-1500 /month

Working Schedule: first few weeks need a full overlap but will transition to a few overlaps with EST once the candidate settles with role

Position :  SEO Strategist

Client                :  9487-2785 Quebec Inc. 

Company’s Website :  https://www.thedeependagency.com/ 

Salary Range :  USD 1000-1500 /month

Working Schedule : first few weeks need a full overlap but will transition to a few overlaps with EST once the candidate settles with role

ABOUT THE COMPANY 

You will be primarily working on our website: Our mission is to move fintechs forward in a meaningful way, using the power of Search. We’re obsessed with creating the best content on the internet, strengthening customer relationships, and making a material impact on the businesses we work with.

The company also works on other website projects, including in the restaurant industry, beauty industry, and more, which will also be included in the role. You will have the chance to work on a variety of interesting projects!

➡️ Our philosophy is to create content that resonates with readers, provides more value, and creates more impact for our clients. We are focused on building win-win situations that make the internet a better place, not generating empty clicks and vanity metrics.

ABOUT THE ROLE 

We are looking for an SEO Strategist with content writing experience to join our team! You will get the chance to work with clients in the fintech spaces, as well as a variety of different industries on unique projects. Your main goal will be to identify and act on opportunities to grow website traffic. Although this is a strategic role, we are looking for someone who can also take on some content writing. Expect the role to be approximately 50% content writing and 50% strategic tasks/research.

Responsibilities

• Writing long-form content for client blogs and webpages, in addition to internal content
• Optimizing existing content according to best practices and content audits
• Conducting keyword and topic research
• Developing SEO strategies for new clients
• Reviewing websites for SEO opportunities/conducting audits
• Collaborating with our team on larger content strategies across social media and other channels

• Demonstrated ability to write high-quality English long-form content
• Grammar, editing, and proofreading skills
• SEO knowledge (keyword research, best practices, strategic approach)
  

Nice to have

• Bonus points for any experience in other areas of Marketing (Social Media, content creation, PR, etc.)
• Bonus points for experience with specific tools: GA4, SEMRush, or other SEO tools
• Bonus points for any experience or personal interest in the finance and technology industry

KONE Philippines is embarking upon an exciting growth phase and as such we are seeking a Sales and Operations Planning (S&OP) Team Lead to join our Delivery Operation team in Rockwell, Makati Philippines office.

He/she will drives and supports Front Line (FL) planning activities across New Business Solutions and Modernization, resulting in the agreed and aligned sales plan, installation resource plan, materials plan and financial forecast. S&OP Team Lead is accountable for S&OP process performance in terms of plan accuracy, cross-functional participation and proactive decision making by all stakeholders.

He/She is the expert go-to person for FL/Area/Global staff for all S&OP content, process, data and tools. Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.

What will you be doing?

• Provide analysis of product mix trends, forecast accuracy root causes to identify forecast improvements, and lead time trends against assumptions used for the forecasts.

• Accountable for implementing and maintaining the process by training, coaching, influencing, and supporting all projects.

• Preparing meaningful, decision-making material for monthly Executive Meeting (incl. regional demand plan consolidation, mix/trend analysis, risk and opportunity identification, financial scenario analysis, explanation of historical variation to plan for all projects)

• Support Delivery Operations team

• Resolves any planning related master data inaccuracies or issues

• Ensures that order book is updated by the operations team

• Drive the In-Process Review (IPR) meeting with all stakeholders, prepare analysis after IPR review and forecast cost updated in SAP

• Pro-actively to liaise with Operations, Sourcing, CSE and Finance to understand the Risk and Opportunities of IPR selected projects. Also agreed on corrective actions, define responsibilities and deadlines, and share learnings

• Focus on all milestones planning by networks level, IPR status and financial impact, Cash to Cost, Project Costing by Networks and RE level (Actual + Commitment cost vs. Forecast) and take necessary action to close the gaps

• Ensures that other order booking absolutes have been met and quality of required deliverables is adequate for order booking

• Validate the Supporting Documents from Project Admins and Sales

• Installation resource planning - Collaborates with Project Managers by optimize installation resource utilization (sub-con, labour and tools) by preparing capacity and solving imbalances with Operations & Sourcing (Front Line, Area and Global)

Are you the one?

• Candidate must possess at least a Bachelor’s Degree, Professional Degree in Finance, Accountancy or equivalent.

• Minimum of 4 years of experience in financial analysis and forecasting role in a multinational working environment

• Prior working experience implementing cross functional processes.

• Proficient in Microsoft Application especially MS Excel and SAP.

• Demonstrated effective interpersonal and communication skills to effectively communicate with every level of the organization.

• Excellent problem-solving and analytical skills with written, verbal and interpersonal communication skills, especially in English

• Able to work independently with minimal supervision and meet tight deadlines

What do we offer?

• Career progression in opportunities within a global organization

• Total reward elements that engage and motivate our employees and help us make KONE a great place to work

• Comprehensive learning and development programs covering a wide range of professional skills

• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

Note: Candidates must be a resident of the country location.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you an experienced tech enthusiast with a passion for managing and training a future team of IT Helpdesk professionals in Level 1, 2, and 3? Do you have experience establishing processes and policies to optimise helpdesk support operations? If yes, we have an exciting opportunity for you to join our valued client, a business service industry company based in Queensland, Australia. 

We are seeking an IT HELPDESK TEAM LEAD to be responsible for establishing and leading a team of talented IT professionals, ensuring the delivery of exceptional IT support services to an Australian company. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an Office-Based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE 

We are seeking a highly skilled and motivated IT Helpdesk Team Lead to pioneer our IT team in Cebu, Philippines, on behalf of a leading Australian company. As the Team Lead, you will be responsible for establishing and managing the offshore IT support operations, leading a team, and ensuring the delivery of exceptional IT support services. In the first six months, you will have the opportunity to showcase your leadership capabilities, assist in the hiring and building of a new team, and utilise your proven experience in establishing processes and policies to set up and enhance our helpdesk support operations. This is a leadership role that requires strong supervisory skills, a deep understanding of IT support processes and the ability to drive success in a dynamic and multicultural work environment. 

RESPONSIBILITIES 

LEADERSHIP AND TEAM MANAGEMENT 

• Lead and inspire a team of IT professionals, fostering a positive and collaborative work environment. 

• Set clear goals and objectives for the team, monitor performance, and provide regular feedback and coaching. 

• Promote a culture of continuous learning and professional development within the team. 

• Manage scheduling, workload distribution, and resource allocation to ensure efficient operations. 

• Foster effective communication and collaboration between the offshore team in Cebu and the Australian counterparts. 

OFFSHORE IT SUPPORT OPERATIONS 

• Develop and implement IT support processes and procedures to ensure timely and effective resolution of technical issues. 

• Oversee the handling of IT support tickets, ensuring adherence to service level agreements (SLAs) and customer satisfaction targets. 

• Monitor and analyze performance metrics and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. 

• Collaborate with the Australian counterparts to align processes, share best practices, and ensure seamless service delivery. 

CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT 

• Ensure high levels of customer satisfaction by delivering excellent IT support services and solutions. 

• Serve as a point of escalation for complex technical issues and customer concerns, providing timely resolution and maintaining strong client relationships. 

• Develop and nurture relationships with key stakeholders, both internally and externally, to understand their IT support needs and align services accordingly. 

• Regularly communicate with clients to gather feedback, address any issues, and identify opportunities for service enhancement. 

CONTINUOUS IMPROVEMENT AND INNOVATION 

• Stay up-to-date with industry trends, emerging technologies, and best practices in IT support. 

• Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and quality of IT support services. 

• Identify opportunities for innovation and automation to streamline processes and improve productivity. 

• Encourage a culture of innovation within the team, fostering creativity and the exploration of new solutions. 

• Bachelor's degree in Computer Science, Information Technology, or a related field.  
• Minimum of at least ten (10) years of experience in IT support, with at least three years in a leadership or supervisory role, managing IT support teams. 
• Proven track record in establishing processes, policies, and SLAs in a helpdesk or IT support environment.  
• Experience and knowledge in AutoTask, Datto RMM, Webroot, Skykick, Office 365, UniFi & Ubiquiti, Network products, 3CX Telephony and IT Glue are highly desirable. 

• Strong technical knowledge across a wide range of IT systems, including hardware, software, and networks.  
• Excellent problem-solving and decision-making skills, with the ability to prioritize tasks and manage multiple projects simultaneously.  
• Ability to assess the severity and potential consequences of different issues, make informed decisions, and communicate priorities to the team clearly.  
• Outstanding communication and interpersonal skills, with the ability to effectively collaborate with team members, stakeholders, and end-users.  
• Demonstrated ability to lead and motivate a team, fostering a positive and productive work environment. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

• Responsible for the design, implementation and support of electrical systems and tools.
• Scheduling electrical construction and maintenance projects.
• Conducting tests and inspections of electrical systems and equipment.
• Repairing and performing quality control of electrical equipment.
• Providing electrical engineering support to the assigned projects.

• Electrical Design Proficiency
• Knowledgeable in CAD
• With Construction Experience
• With at least 2-5 years’ experience as Electrical Engineer
• Must be Bachelor’s Degree
• With License          
  No gender preference
• 25 to 45 yrs. old

Work Schedule:

• Monday to Saturday
• 8hrs duty/day
• Shifting Schedule
• Holiday
• Weekends
  
  

• Salary Negotiable
• Paid Overtime
• With performance bonus
• 13th month
• Mandated Government Benefits

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

About the job:

We are seeking a dedicated and experienced Virtual Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Help with building a database of clients by researching and importing their data into the database
• Transaction and loan coordination
• Project management
• Data entry
• Any other tasks as assigned by the client.

Qualifications:

• Good command of English language is a must
• Proficiency with MS Excel and Word
• Experience with database management would be helpful
• Previous experience in a similar role is highly preferred

1. Fully responsible for the project engineering management of the property where the project is located, handling and solving engineering technology, quality, progress and other aspects of the problem and follow up implementation

2. Responsible for the daily management and maintenance of the engineering aspects of the property where the project is located, cooperate with the property manager to promote the project progress

3. Responsible for the daily maintenance of the property where the strong and weak electric fire, air conditioning, elevator, water supply and drainage equipment and facilities

4. Responsible for the construction progress of outsourcing projects Construction quality Supervise and check the reasonableness of the project

5. Responsible for the secondary decoration drawings review, site supervision, completion acceptance and related coordination work

6. Familiar with the type of site, room distribution, internal and external structure of the property, the distribution of the pipeline of the auxiliary equipment, water, electricity, gas and fire fighting system, and the location of the main control of the pipeline, as well as the performance and usage status of the equipment

7.Manage and train the construction skills of the maintenance workers, and provide maintenance operators with equipment Training on principles, maintenance precautions and safety, maintenance staff maintenance task allocation plan, supervision, training, appraisal and evaluation of property maintenance staff shifts, and coordination with other teams or departments.

8. Responsible for the management of maintenance and construction units, customize the purchase of materials for maintenance projects and new construction projects in the property, send them to the higher management for review on time, make records of replacement of parts, analyze and report them monthly.

9. Responsible for the management of the whole process of using, maintaining, renovating and transforming the equipment in the property until it is scrapped, so that the equipment is always in good working condition.

10. Validate the equipment under the jurisdiction of the year, quarter and month.

12. Responsible for the development of safety operation procedures and regulations for the equipment under the jurisdiction of the company and supervise their implementation.

13. Responsible for the arrangement of maintenance tasks, supervision and inspection, control of maintenance materials and quality of maintenance.

14.Complete other tasks assigned by superior.

Location: Parañaque City (Near City of Dreams)

-Must have 3-5 experience in the same field

-Bachelor Graduate

-With License

-25 to 45 yrs old

-Salary: Negotiable

-With performance bonus

-13th month

-Mandated Goverment Benefits

• Assist the guest when ordering food or as needed
• Greet customers and hand out menus.
• Take meal and beverage orders from customers and place these orders in the kitchen.
• Make menu recommendations and inform patrons of any specials.
• Deliver meals and beverages to tables when they have been prepared.
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Offer menu recommendations upon request

• Must have experience in a food industry
• No educational attainment required
• Know how to speak basic English
• 18 to 40 yrs. old
• Female

Work Schedule:

Tuesday to Sunday
Monday (fixed off)
8hrs duty per day
Holiday
Weekends

Can start ASAP.

Compensation and Benefits:

610.00/day

13th month pay

Mandated Government Benefits

Salary: P80,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM US Eastern Time Zone)

What are we looking for?

Skills Required:

• SEC Reporting experience.
• Strong working knowledge of US GAAP.
• Strong organizational, communication and interpersonal skills.
• Strong work ethic and the willingness to take “ownership” of your tasks.
• Bachelor's Degree (Minimum) or Masters in Accounting or CPA required.
• Public Accounting / Auditing Background preferred but not required.
• Full Cycle Accounting experience including close and financial statements required.
• Strong Skills in QuickBooks and MS Office Required.
• Ability to work under pressure and meet deadlines.
• Self-starter with independent decision-making skills.

What will you do?

• Supervise staff and oversee closing of several companies’ books. On a timely basis, analysis specific companies’ activities including agreements, resolutions, other documents and record necessary entries to reflect current transactions.
• Reconcile and analyze books and records and quickly and efficiently adjust books to reflect GAAP.
• Prepare SEC filings such as 10-K, 10-Q, S-1, management discussion and analysis and review of iXBRL while interacting closely with auditors and lawyers.
• Prepare full financial statements and notes to financials including balance sheet, income statement, statement of changes in stockholders’ equity and cash flow statement. Prepare books for monthly  and quarterly reporting.
• Prepare and review audit supporting schedules and complete disclosure and inquiry checklist for quarterly reviews and annual audits.
• Analyze and explain differences from previous quarter. Assist in developing accounting policies and procedures in accordance with GAAP. Assist partners with various projects.
• Documentation of technical accounting memos for recent accounting pronouncements and complex accounting transactions

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

A leading financial accounting and consulting firm that specializes in SEC financial reporting and financial accounting services for public companies located domestically and internationally with a strong presence in China. Our team works closely with internal management to provide all aspects of chief financial officer and financial reporting services to companies and we have a strong commitment to client service, quality control, and professionalism. We understand the issues public companies faces and we know how to respond to these issues.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P50,000 to P60,000 (Monthly Package)

Schedule: Tuesday – Saturday (01:00 AM - 10:00 AM MNL)

What are we looking for?

Skills Required:

• Combined years of experience in Healthcare Industry and Customer Service.
• Strong organizational skills.
• Provide high-level customer service combined with active listening.
• Ability to handle multiple priorities.
• Patience when handling tough patient scenarios.
• Able to perform under pressure while maintaining a positive attitude on a fast paced team.
• Knowledgeable in computer and other communication tools. 

What will you do?

• Serve as the primary point of contact for patients and their families. They handle inquiries, provide information about services and procedures, schedule appointments, and address concerns or complaints. Effective communication skills, empathy, and a patient-centered approach are essential in this role.
• Responsible for managing appointment schedules for healthcare providers. They coordinate with patients to find suitable appointment times, ensuring efficient use of provider availability and minimizing wait times.
• Assist with the registration process for new patients, collecting necessary personal and medical information, verifying insurance coverage, and ensuring all required documentation is completed accurately.  
• Verify insurance benefits for patients and help patients understand their coverage and financial responsibilities.
• Maintain and update patient records, ensuring they are accurate, confidential, and accessible.
• Acts as advocates for patients, helping them navigate the healthcare system, understand their rights, and access appropriate resources or support services. They may provide information on community resources, support groups, or financial assistance programs, as well as address any concerns or complaints raised by patients.
• Provide administrative support to healthcare providers and other staff members. This may include managing office supplies, maintaining appointment calendars, preparing correspondence, coordinating meetings, and assisting with other clerical tasks as needed.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

A periodontal practice situated in the heart of Silicon Valley. The Bay Area practice believes the best possible outcomes are from conservative, cutting edge, and predictable treatments.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P80,000 – P100,000 (Monthly Package)

Schedule: Monday - Friday (9:00 AM – 6:00 PM EST)

What are we looking for?

Skills Required:

• At least 3+ years of experience in data analytics
• 3+ years advanced SQL techniques
• 2+ years experience in data warehouses (BigQuery, Redshift or Snowflake)
• 2+ years experience in Python or a similar language
• 1+ years experience in data modeling tools such as DBT

Nice to Have:

• Experience working for US clients

What will you do?

• Help to develop the data analytics pipelines that aggregate data from over ten million companies around the world and feeds into an AI driven platform
• Design and implement data structures capable of modelling data from many sources and store it in such a way that our various engineering groups can properly ingest the data
• Help develop analytics that will be embedded directly in the platform
• Handle the challenges that come with reporting on terabytes of data
• Help with the automation of systems as well as monitoring

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

An AI-powered search and discovery engine built to simplify deal origination.

​Instead of relying on keywords, static company classifications, and historical data, we utilize artificial intelligence (AI) and natural language processing (NLP) to ingest, analyze, understand, and deliver a precise actionable list of right deal opportunities, right now.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

• Dust all cleared surface of desk, file cabinet and other flat surfaces.
• Spot clean horizontal surface for removal of spillage, marks and water rings.
• Empty all trash and recycling receptacles and remove to a collection point. Replace liners as necessary.
• Clean fingerprints and smudges from entrances glass, entry door and window glass panel
  Spot sweep and spot mop all hard surface floors
• Vacuum all carpeted area walkways
• Wipe and clean spillage marks on coffee dispensers/ coffee markers/ coffee machine
• Spot clean cabinet in pantry areas
• Wipe and clean cabinet in pantry areas
  
  

• With experience as Housekeeping at least 1 yr.
• No educational attainment required
• Know how to speak basic English
• 25 to 45 yrs. old
• No gender preference

Work Schedule:

• Monday to Saturday
• 8hrs duty per day
• Shifting Schedule
• Holiday
• Weekends

Deployment area:

• Alphaland Makati City and RCBC Tower Makati City
• Ermita Manila
• Salcedo Village, Makati City
• Jupiter St. Makati City

• 610.00/day

• Holiday Pay
• 13th month pay
• Mandated Government Benefits

AECOM is seeking a Project Controls Specialist (with billing/invoice background) to be based in Manila, Philippines

Job Description: 

Opportunity phase 

• Support opportunity entry and updating in company’s opportunity tracking system.  
• Supports Go/No Go preparations, forms and gathering information and process, as directed by Project Manager.  
• Review project controls requirements of RFP/opportunity. Provide or obtain project controls support for proposal deliverables, as appropriate for project complexity.  
• Understand proposal pricing approach and support as appropriate. Develop basic capabilities with company standard pricing tools and support as directed.  

Planning phase 

• Coordinate with PM/Project team/contract administration in coordinating contract review process for new contracts, modifications and job closures. Understand and supporting insurance verification process as necessary. 
• Develop familiarity with support review of contract risk types and methods to identify and support management of risk on projects.  
• Understanding of revenue recognition on projects. Investigate/elevate financial project issues such as segmentation, work at risk, and revenue recognition during project setup.  
• Review scope definition documents and support PM with development of Work breakdown structure development (and maintenance during execution), to support proper job setup for cost and schedule development, progress tracking, risk analysis, client billing.  
• Assist in preparing, updating, and monitoring schedules and preparing status reports and staffing curves, in alignment with scope of work and resource, including subcontractors and consultants, planned to execute scope.  
• May coordinate/assist other Project team/procurement in coordinating documentation to support procurement of required sub-consultants and vendors 
• Support PM in development and review of project cost and revenue baseline, based on above elements.  
• Develop knowledge and support coordination of performance measurement and earned value plan and updates during execution. Elevate for review by PC Lead as required.    Understand contractual invoicing requirements.
• Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with Project Manager.  
• Understand necessary components of project setups and be able to initiate and set up projects with Project Manager supervision. 

Execution phase 

• Report development both from templates and ability to develop unique independent reports based on project need. Ability to develop reports based on understanding Project managers need. 
• Integrate cost and schedule data/baseline with company’s enterprise system, to facilitate Projects financial goals  
• Support PM in the coordination of preparation of project reviews 
• Develop proficiency with system and reports to review actual costs, commitments, coordinate cost adjustments, reviewing for coding accuracy.  Identifies cost (and scheduled as needed) variances, investigates root call and elevates to Project Management. Discuss corrective action and role is supporting.  
• Assist Project Manager, as direct, with tracking budget, project costs, labor hours, schedule updates, installed quantities and progress measurements for work to include direct hire and subcontracted work. 
• Measure progress and review performance trends.  Support accumulation of and access to historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting and estimate at complete development (EAC).  
• Support Exposure to progressive performance data and associated concepts and principals.  
• Become familiar with companies financial systems, processes and procedures such as segmentation, work at risk and revenue recognition requirements and processes and be able to align with project status.  
• May coordinate/review/support the development of invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff to support positive cash flow. Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.  Support Project team, with the change control management process and gain insight into rational and importance of change events.  
• Assist PM with support on gathering information to develop trending, forecasting and estimate to complete process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms. 

Closeout phase 

• Review project scope and determine all contractual deliverables have been met, discuss with PM. 
• Coordinate with PM/procurement for closeout of sub agreements  
• Support PM with input of final EAC  
• Support with coordination of final invoice as directed.  
• Performs routine tasks with minimal supervision 
• Under appropriate supervision receives and follows instruction on specific assignment, specialized tasks and possible solutions. 
• Assignments have clear and specific objectives and require the investigation of limited number of variables. 
• Receives/Seeks supervision for application of more complex standard management/administrative techniques, procedures and criteria to assist Project Manager. 

AECOM is seeking a Specialist Project Controller to be based in Manila, Philippines

Job Description: 
Opportunity phase 

• Supports Go/No Go preparations, forms, and gathering information and process, as directed by Project Manager.  

•  Review project controls requirements of RFP/opportunity. Provide or obtain project controls support for proposal deliverables, as appropriate for project complexity.  

• Understand proposal pricing approach and support as appropriate. Proficiency with company standard pricing tools and support as required.  

Planning phase 

• Develop customized Cost/schedule control plans/solutions to provide Project Management and other project team and management with appropriate tools for project cost and schedule control.  

• Support PM/Project team/contract administration in managing the contract review process for new contracts, modifications, and job closures. Understand and support or coordinate insurance verification process as necessary. 

• Ability to manage the review of contract risk types and deploy methods to identify and develop risk management approaches for projects.  

•  Ability to manage/oversee financial project issues such as segmentation, work at risk, and revenue recognition during project setup.  

• Review scope definition documents and support PM with development of complex Work breakdown structure development (and maintenance during execution), interfacing with Procurement, Engineering, Subcontractors, and Finance to support proper job setup for cost and schedule development, progress tracking, risk analysis, client billing.  

• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with the scope of work and resources, including subcontractors and consultants, planned to execute scope.  

• May support another Project team/procurement in managing documentation to support procurement of required sub-consultants and vendors 

• Develop and review project cost and revenue baseline, based on the above element, on behalf of the PM.  

• Develop and implement performance measurement and earned value plan and updates during execution. Elevate for review by PM, Project team, and other Management staff.  

• Understand contractual invoicing requirements. Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with the Project Manager.  

Execution phase 

• Integrate cost and schedule data/baseline with the company’s enterprise system, to facilitate Project's financial goals, or oversee this effort.  

• Develop key deliverables in preparation of project reviews 

• Developed expertise with system and reports to review actual costs, commitments, coordinate cost adjustments, reviewing for coding accuracy.  

• Identifies cost (and scheduled as needed) variances, investigates root cause, and develops/executes a correction action plan, as discussed with PM and Project team.  

• Lead effort for tracking budget, project costs, labor hours, schedule updates, installed quantities, and progress measurements for work to include direct hire and subcontracted work. 

• Maintain the planning/scheduling updates, applying engineering, procurement, and construction terminology, concepts, and relationships. Develop and maintain critical path logic networks and bar charts. 

• Analyze, evaluate and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages. Report schedule status to all levels of project and company management as well as to the Client.  

• Accumulate and access historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting, and Estimate at complete development.  

• Measure progress and review performance trends. Exposure to progressive performance data and associated concepts and principles.  

• Prepare reports, graphs, and charts, to communicate project status.  

• Proficiency with the company’s financial systems, processes, and procedures such as segmentation, work at risk and revenue recognition requirements and processes, and be able to align with project status and assist in analyzing and using financial data to identify key project issues.  

• May coordinate/review invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff. 

• Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.  

• Support the Project team, with the change control management process and gain insight into the rationale and importance of change events. Support project with pricing and determining schedule impact of change orders.  

• Assist PM with support on gathering information to develop trending, forecasting, and estimate to complete the process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms.  

• May provide guidance, direction, and specialized assistance to others in the resolution of project controls problems.  

Closeout phase 

• Review project scope and determine all contractual deliverables have been met, discuss with PM. 

• Coordinate with PM/procurement for closeout of sub-agreements  

• Support PM with the input of final EAC  

• Support with coordination of final invoice as directed.  

Complexity & Decision Making 

• Performs challenging assignments requiring independent judgment, with little or no supervision 

• Work is reviewed upon completion for adequacy in meeting objectives 

• May be required to assess project controls needs on several projects and develop more junior project controls, staff members.

AECOM is seeking a Senior Project Controller to be based in Manila, Philippines

Job Description: 

Provides objective analysis and sound judgement with application of principles and techniques to evaluate and report project performance from concept study to construction & startup including practical assessment of schedule completion and expected final cost. Competencies include setup of work breakdown structure, establishing levels of control and detail, planning and scheduling, cost analysis and forecasting, progress measurement, earned value performance, risk analysis and change control.

Responsible for managing, controlling, forecasting and reporting cost and schedule performance for projects throughout the organization. Services include setting up and managing project controls systems (including setup of work breakdown structure), capturing to-date progress and expenditure data, analyzing to-date performance data, forecasting at-completion performance data (EAC costs, hours), analyzing project risks (contingency management), managing change and incorporating scope variations into schedule and cost deliverables, and preparing associated reports.

Duties and Responsibilities

• Works with company financial systems and processes. 

• Develops proficiency in the use of company cornerstone systems and provides cost data in formats necessary to control the project.

• Understands financial terminology and measures and recognizes the financial impact of various project actions.

• Assists in analyzing and using financial data to identify key project issues.

• Able to use drawings and specifications in the establishment of project baseline data

• Develops knowledge of accounting principles.  

• Assists in assembling data for trending and forecasting.

• Prepares analysis of progress trends and cost impact. May participate in reviewing and approving contractor invoices.

• Has knowledge of earned value methodology.

• Collects and analyzes data on manpower, labor hour, and labor cost requirements versus budget limitations.

• Collects and analyzes data for tracking actual cost to funding limitations.

• Assists in tracking purchase orders and subcontract commitments and expenditures.

• Possesses the knowledge of scope control and change management.

• Assists with the creation of baseline budgets.

• Exposure to scheduling process concepts and principles.

• Exposure to performance management and cost/schedule integration concepts and principles.

• Supports the project reporting process as required.

• Participates in project cost review meetings.

• Gathers data for procedure development.

Maintenance and Calibration

1. Performs troubleshooting and implements corrective action to immediately address emergency downtime, production delays and/or quality issues during the shift.
2. Implements maintenance works ensuring that the methods and materials applied are in accordance with the sound engineering and applicable standards.
3. Provides inputs and recommends action plans for the repairs and maintenance works.
4. Investigates root cause/s, implements and/or recommends cost-effective corrective action plans.
5. Performs calibration of all plant control and measuring equipment as maybe required ensuring that devices remain reliable and that these conform to applicable standards.

Condition-based Monitoring

1. Monitors operational performance efficiencies and performs analysis of problems encountered.
2. Performs vibration monitoring and/or thermal imaging as provided for in the preventive maintenance program.
3. Analyzes results, implements and/or recommends corrective/preventive action plan on the abnormalities and potential problems identified and communicates Supervisors and/or Manager for evaluation and approval of implementation.

Spare Parts Monitoring

1. Identifies and recommends action plans for the procurement of materials needed for the effective and on-time implementation of maintenance work.
2. Coordinates with the Maintenance Planners, Supervisors and Manager to ensure availability of materials.

Improvement Projects

1. Designs and performs cost estimates of improvement projects and submits to Supervisors and/or Manager for evaluation.
2. Implements improvement projects ensuring that these are in accordance with project specifications and applicable standards
3. Performs electrical/instrumentation installations ensuring safety and efficiency and that specifications are met.

Power System and Energy Management

1. Operates and tends the power generators as may be required during scheduled and unscheduled power interruptions.
2. Ensures that power is appropriately provided to critical processes and/or departments.
3. Monitors critical power system parameters, power factor, demand and energy of all critical process areas in the plant.

Other Tasks

1. Assures the accuracy and completeness of all drawings, files, engineering records, reports, prints, and tasks of assigned projects.
2. Learns and understands other processes through immersion and development training in other departments.
3. Actively participates in company programs and provides support at all times.
4. Establishes, maintains, recommends and implements a good housekeeping program for all areas of responsibility to ensure compliance to food safety standards set by GMP, HACCP & Halal.
5. Attends to night calls and other maintenance emergencies as the need arises.
6. Performs related work as may be assigned by the immediate superior.

Provides assistance to CRO and Production Supervisor. Ensures micro hand adds readiness and accuracy, and monitors micro ingredients and packaging materials availability in the process area. The position is also responsible for contributing to the achievement of the quality objectives of the plant by performing the functions of key positions in the plant.

1. Monitors hand adds inventory and identifies critical ingredients and packaging material during his shift, recommends action plans to Production Supervisor and/or Feedmill Manager. Tracks micro hand adds prepared in his shift and conduct physical inventory and inspection to ensure weight accuracy and correct ingredients are utilized for the specific diet.

2. Check finished goods output to verify and ensure the correct bagging report. Do production posting and other related clerical works.

3. Learns and understands the feed milling processes and develop the skills required to be able to assist the Control Room Operator in;

1.  Materials elevation and process bins management

2. Batching, grinding and mixing operations

3. Pelleting and fat coating operation

4. Bagging operation

QA is an expert in conducting end-to-end monitoring and feedback, reinforcing positive agent behaviors that will result to customer satisfaction, and reforming those that result to negative customer experience.  QA shall be able to assess how transactions are handled, and identify the areas that need improvement.

QA shall ensure that all agent-customer interactions result to positive experience and are performed in accordance to pre-determined compliance guidelines, through, but not limited to:

·         Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines.

·         Meeting the required number of evaluations on a daily, weekly, and/or monthly basis.

·         Provide accurate and impartial judgement on all transaction evaluations.

·         Regular coaching sessions with agents to reinforce good behavior and reform opportunities

·         Reporting of daily, weekly, monthly, and quarterly monitoring scores or any quality-related performance together with root-cause/data analysis and recommended action items.

·         Reporting of critical errors to Operations, Training, and HR, and monitor if the concerned party has completed the relevant corrective action procedures.  

·         Attending administrative hearings and deliberations resulting from the critical error callouts.

·         Facilitating QA rollouts and guidelines orientations for new-hires, and certifying agents prior to official endorsement to Operations.

·         Collaborating with Operations and Training in developing the technical and soft-skills of agents through coaching sessions, QA orientation, calibration sessions, rewards and recognition projects, etc.

·         Attending and facilitating calibration sessions, and sending relevant minutes and variance reports after each session.

·         Liaising with clients, and other internal groups as needed, on the creation/update of monitoring/compliance/knowledge-based tools and guidelines, etc.

·         Reporting agent and transaction compliance trends to the Quality Manager and/or QA Supervisor.

·         Identifying trends and opportunities for additional training or corrective action as needed and share feedback with immediate supervisor, Operations, and Training.

·         Taking proper action on disputes filed against transaction evaluations.

·         Participating in internal and external client meetings and performance reviews.

·         Participating in process improvement designs related to quality, technology (CRM/KRM), agent-customer interaction flows, etc.

·         Reviewing and submitting exceptional calls to be pooled for the good call library.

·         Performing physical or information security audits, and telecommunication line quality, and floor background noise as needed

Performing other duties as requested or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services.

Join the A-Team and experience the A-Life!

As an In –House Graphic Designer, you will play a crucial role in creating visually appealing content for social media posts, advertising campaigns, and web pages. You will contribute to the overall brand identity and effectively communicate information to attract and engage customers. The role involves collaborating with other creatives and leadership to align design strategies with business goals.

Your responsibilities will include: 

• Designing visual assets for the company in accordance with the principles of good design, the established brand identity, and effective/emergent content strategies. 
• Presenting design concepts and drafts for review and approval. 
• Clearly communicating the reasoning behind design choices and tradeoffs. 
• Collaborating with other creatives and leadership to meet business goals. 
• Incorporating feedback from the team. 

• Proven experience in graphic design  
• Proficient in industry-standard design software and tools. 
• Strong understanding of design principles and ability to apply them effectively. 
• Excellent communication skills with the ability to articulate design decisions and tradeoffs clearly. 
• Ability to present design concepts and drafts for review and approval. 
• Responsive to feedback and adaptable to incorporate changes based on team input. 
• Proactive approach to problem-solving and a commitment to meeting business goals through design. 
• Creative thinking and a keen eye for detail.
  

Please share a compelling portfolio with projects that showcase your range of graphic design skills. 

As an agile company, we're seeking a trailblazer who personifies the following qualities and traits: 

• Proactive, adaptable and flexible 
• Highly professional 
• Willing to go the extra mile to achieve desired outcomes 
• Strong collaboration and communication skills to work effectively with cross-functional teams 
• Strong problem-solving skills  
• Committed to continuous improvements and willing to experiment with new approaches and techniques to work processes 

Hi! We’re Smartsourcing, looking for an Inbound and Outbound Sales Representative who can work with us full-time and on-site!

Where?

We would need you to be or have the following:

• Proven experience in a sales development or inside sales role is a plus
• Excellent communication and interpersonal skills
• Self-motivated with a strong desire to achieve and exceed goals
• Familiarity with CRM software and sales prospecting tools
• Resilient attitude and ability to handle rejection positively
• Quick learner with a passion for staying informed about industry trends
• We are hiring for a positive attitude and capability. You understand that a Sales Development role takes a lot of resilience. Being a “superstar” over the phone is non-negotiable, and likely, you have successfully secured meetings with C-suite executives from the ASX 500 in previous roles
• Experienced in cold calling and VoIP

Position : Account Operation Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 1000 to 1500 USD

ABOUT THE COMPANY:

We are a venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. We offer turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A Day in The Life:

• Creating and maintaining documents and project management software to track statuses, approvals, and timelines
• Ensure recaps from our Event Organizers are completed on time and contain the necessary requirements
• Answering Event Organizer questions to provide a high level of customer service
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Compile and create comprehensive brand recaps based on provided data and information

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with a Account Coordinator and Account Manager on multiple accounts
• Ensure Organizers have all payment information including W9s and onboarded into our payments platform to ensure timely payments
• Follow up Organizers as needed to collect recaps
• Process timely payments for recaps that meet all requirements
• Process timely vendor credits for recaps that are not received on time or do not meet the requirements
• Help create recaps for brands as needed
• Become an expert at using our product and make recommendations for improvements
• Become an expert on converting early customers to power users of our platform
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in administrative or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong English both oral and written, for internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus