Total 2,621 Others/Any job vacancies in muntinlupa metro manila

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Responsible for all aspects of assigned technical projects. Projects may be focused on development of new or upgraded products and services, internal information system-specific projects that may involve development or enhancement of internal applications, technology integration and/or infrastructure environment build-out, delivery by service teams for outsourced solutions to external clients or delivery of new or enhanced products and/or services to improve customer satisfaction through use of technology.

What you will be doing

• Plans and coordinates all aspects of technical projects from initiation through delivery.
• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed.
• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.
• Identifies needed resources for projects, defines and assigns major project roles.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.
• Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed.
• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
• May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project.
• May include customizing base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.
• Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
• May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
• May work at client sites from time to time requiring some travel.
• Other related duties assigned as needed.

What you bring :

• Minimum of 8 years’ experience required.

• Experience on most of these types of projects but focus should be on 1-4.

1. SDWAN

2. Migration Network Hardware Refresh

3. Network Application (Upgrade, Integration, Deployment)

4. Voice: Cisco / 8x8 Cloud Calling 

5. Infrastructure / Network  (Deployment, Consolidation, Refresh)

6. Voice: Cisco / 8x8 Cloud Calling

7. CoS

8. Managed Security Services

9. Cloud Migration

10. CITRIX

Nice to have skills/tools/experience/certification : 

1. Project Management Certification (Prince2, SAFE, PMP, Etc.)

2. PM Tools experience

3. JIRA

4. Planview

5. SNOW

6. Microsoft Project

7. Microsoft office tools

•Bachelor’s degree in computer science, management information systems or business administration or the equivalent combination of education, training, or work experience. PMP (Project Management Professional) certification may be required.
• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Knowledge of financial services industry
• Knowledge of company’s products and services
• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
• Demonstrated skill in managing project budgets and timelines
• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executive level clients
• Ability to set clear expectations, manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

What we offer you

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the Role
This is a critical role within our global Talent Acquisition team with a primary focus on engaging passive leads to build our candidate pipelines and delivering hires to our global organization.

As a sourcer, you’ll work closely with the wider Talent Acquisition and Sourcing colleagues in identifying, approaching, and engaging the best and brightest talent in the market. You’ll seek out high performers who share our values and who, like you, want to do their best work here.

In this role, you’ll need to be detailed, organized, both reflective and forward thinking. Working with a range of stakeholders, you’ll deliver a strong slate of qualified candidates, recruitment market intelligence, manage talent pools and impact recruitment delivery.

What you will be doing:

• Working closely with our global recruiters and hiring managers to understand their needs and requirements while guiding them through the sourcing process.
• Sourcing candidates using our internal ATS, external job boards, social media, user groups and niche sites to find active and passive talent.
• Utilising LinkedIn Recruiter and other talent mining tools to build strong talent pipelines.
• Approaching candidates to discuss current opportunities and pre-screen their technical aptitude, and whether they align to our values, while delivering an incredible candidate experience
• Work diligently to maintain data integrity in our ATS and CRM systems.
• Provide metrics and analysis on sourcing campaigns and market trends.
• Proactively look for sourcing best practices and creatively think about new ways of sourcing.
• Other related duties and responsibilities

What you bring:

• Bachelor’s degree in business, human resources, social studies or similar
• 2 years of experience in either a recruitment agency or in-house recruitment role
• Experience of data mining and building Boolean searches across different sites (e.g. Google Search, LinkedIn, Xing etc.)
• Track record of sourcing a range of skills (e.g. Software Development, Professional Services, Sales or Finance positions)
• Strong communication skills and English language fluency
• The ability to learn and embrace new technologies
• Excellent MS Office knowledge
• A Team Player who likes to have a bit of fun along with way!

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What You Will Bring:

• Must have skills/tools/experience: Knowledge and work experience in ITIL, specifically in Incident and Problem Management processes. Call leadership skills. Problem and Decision Making skills. Good written and verbal communication skills.

• Nice to have skills/tools/experience: ITIL V4 certification. Knowledgeable in ServiceNow ticketing tool.

• At least 5 years relevant experience in Incident and Problem Management

• Must be willing to work on a Hybrid setup (up to twice a week). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• Must be willing to work on a 4x11 rotating shift; Could have on-call responsibilities, depending on business requirement. Core business hours – 8AM to 5PM CST.  

• Non-Bachelor's Degree holders and College Undergraduates with relevant experiences are welcome to apply

• Strong knowledge of issue resolution and escalation practices

• Knowledge of FIS products and services

• Broad knowledge of IT infrastructure

• Ability to apply analysis and creative thinking when solving problems and conflict

• Ability to provide acute attention to detail

• Ability to communicate effectively to all levels within the organization

• Ability to manage multiple incident tasks simultaneously

• Conflict resolution and facilitation skills

• Decision making ability within specified parameters

• Independent and collaborative decision making

• Skilled at identifying and implementing process improvements

• Ability to effectively establish and maintain relationships across the organization

• Solid business acumen and an awareness of business implications of decisions

• Demonstrated skill in timely, proactive, responsive follow-through on deliverables

• Ability to organize tasks and priorities effectively and under minimal supervision

• Proven ability to function in an environment that requires flexibility, good judgment and sound decision-making often based on limited information and/or under extreme conditions

What You Will Be Doing:

• Manages global incidents across multiple data center environments to protect production systems critical to business success.

• Ensures contractual service level agreements are met in support of client and company mission-critical business requirements.

• Works across a wide array of product lines and engages various levels of management on a day to day basis.

• Develops, coordinates and promotes incident and problem management activities across the entire enterprise and takes responsibility for effective functioning of these processes across organization.

• Provides immediate response and coordination aimed at minimizing the duration of service interruptions.

• Makes decisions regarding real-time incident resolution activities and selecting client situations for executive & management escalation updates.

• Acts as a liaison between the business and technology teams for high severity incidents (priority 1 and 2 spanning across the entire enterprise and escalates as appropriate.

• Maintains trend data and metrics related to incidents and problems for clients and executive reporting.

• Recommends and documents departmental standards and procedures.

• Consults with other teams on proper integration and correlation of the incident and problem management process and their respective areas.

• Ensures effective and rapid response to major incidents.

• Reviews and recommends, as appropriate, changes to support processes to ensure continuous improvement of the incident and problem management process.

• Facilitates daily, weekly and monthly tactical meetings as well as creates incident reports as determined by business and technology needs.

• Compiles the enterprise post incident report and works with various teams in root cause analysis process to determine cause of incident.

• Other related duties assigned as needed.

What We Offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Description

Process management:

Responsible for management and coordination of overall operations for team handling Insurance Claims and Non Claims related activities, SLA delivery across all processes, quality and general administration

Team Management and People Development:

Lead & motivate the team and leaders ensuring their development through direct coaching/feedback wherever required.

Support learning and development initiatives, provide coaching and counselling, drive staff motivation and retention programs.

Effectively implement rewards/recognition, appraisal & incentive programs. Create cross-functional teams to drive versatility and encourage team building

Key Role

• Ensuring all business requirements are met within specified timeframes to maintain service level arrangements
• Ensuring team output is as per the set quality standards and there are zero to minimal escalations or breaches
• Engage and build strong relationships with relevant internal and onshore stakeholders to effectively handle any concerns or escalations
• Provide performance feedback and coaching to the leaders. Identifying training needs for leaders as part of roll road map
• Reviewing succession planning across all designations and working on any gaps identified
• Good understanding of the Quality and Training Framework and principles
• Familiarity with IT ways of working and experience in liaising between business and IT
• Reviewing progress on projects to meet client productivity delivery timelines
• Conducting periodic reviews of team and service level performance with the leaders
• Working with the managers and identifying hiring requirements basis attrition pipeline to ensure adequate headcount is in place
• Regular reviews of man power planning to ensure that billability is within standards
• Closely working with key stake holders on any farming opportunities
• Leading client reviews as part of governance forums
• Periodic review of all knowledge materials and other critical process documents

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Job Overview:

As a Senior Systems Analyst, you will be responsible for the effective management, configuration, training, and customization of a subset of the company’s applications and technologies for both employees and external business partners. You will assess company-wide sales and operational needs to drive and implement business initiatives. In addition, you will actively search, creatively design, and implement effective methods to enhance and recognize performance related to relevant applications and technologies.

Job Overview:

As a Senior Systems Analyst, you will be responsible for the effective management, configuration, training, and customization of a subset of the company’s applications and technologies for both employees and external business partners. You will assess company-wide sales and operational needs to drive and implement business initiatives. In addition, you will actively search, creatively design, and implement effective methods to enhance and recognize performance related to relevant applications and technologies.

Duties and Responsibilities:

• Serve as a liaison between the business community and the IT organization to understand and provide technical solutions that meet user’s needs
• Analyze and document business process and system workflows from gathered requirements such that they can be interpreted and executed by developers and quality assurance team members
• Lead and participate in requirement gathering, prototyping, unit testing, user acceptance testing, and user training
• Provide front-line support by owning client communication, tracking support issues, and ensuring that service level agreements are met
• Evaluate systems to ensure that they are addressing business requirements and needs, making recommendations to leadership when needed
• Conduct complex, important work under minimal supervision and with wide latitude for independent judgment
• Assist in the business process redesign and documentation as needed for new technology.
• Assist in establishing processes, user experiences, and data-based perspectives while documenting requirements
• Perform other duties as assigned.

Must-have Skills/Qualification:

• Bachelor’s Degree in Information Technology, Science or Engineering
• Minimum 5 years work experience in Information Technology and business process management
• Prior software development experience required, preferably in one or more programming languages.
• Proficient level of SQL skills
• 2+ years’ experience with CRM applications (Microsoft Dynamics Sales is an asset) with strong knowledge of administration, customization, automation, and reporting.
• Advanced level Microsoft Suite skills
• Proven ability to utilize the SDLC methodology to deliver technical solutions.
• Strong spoken and written communication skills, with the ability to differentiate to various audiences.
• Proven ability to analyze issues and problem-solve in a fast-paced environment.
  
• Ability to work on multiple projects simultaneously.
• Proactive, detail-oriented, performance-driven team player
• Ability to adapt easily to changing business needs and dynamics.
  
• Ability to accommodate a flexible schedule including travel and after business hours work from time to time.
  

Preferred Skills/Experience:

• Experience in software development life cycle management, Agile and Scrum experience
• Experience and knowledge in Dynamics CE, Dynamics 365 Finance and Operations, Document Content Management systems, and Power Platform
• Experience and knowledge of BI and Reporting
• Financial services or land management industry experience.

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

This position does not require programming or engineering experience, but a good aptitude for understanding and using Web technology is essential. The ideal candidate is someone who is comfortable around technology and software and has an eagerness to learn

About the team:

As a Business System Analyst I for IdP Cloud Implementations, you will act as a project coordinator, implementation consultant, business analyst and systems administrator to help onboard customers, provide support to internal stakeholders and connect applications to IdP Cloud, a centralized, Cloud-based identity management system that provides authentication, authorization, user management and single sign-on (SSO) to a multitude of FIS applications. This is an exciting position that will have you interacting with different lines of business across the company, and across different areas of financial services.

What you will be doing:

• Providing general project support and status updates for ongoing initiatives

• Providing configuration support for new and existing tenants in IdP Cloud

• Manage new tenant creation requests

• Supporting the release cycle by performing basic feature validation to confirm things are set up correctly

• Providing administrative support during quarterly upgrade/maintenance activities

• Providing administrative support for weekly patching activities

• Troubleshooting customer issues from the administration console

• Assisting with the configuration and testing of new SSO projects

• Responding/reacting to support requests from the lines of business, adhering to our internal SLA

• Liaising with the help desk team leaders for minor support requests (suspensions, OTP resets, etc.)

• Properly communicating ticket status to users and stakeholders, including senior leaders

• Performing regular maintenance of user lists

• Providing general system administrative duties

What you bring:

• Minimum 3 years of relevant experience

• Must be willing to work on a Hybrid Setup (Twicea week onsite). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Stations, EDSA)

• Will be on 8am to 5pm PH shift but must be amenable to shifting hours and working graveyard shift (supporting US based clients).

• On call responsibility outside shift is normally expected on weekends and most of the time once a month only.

• College Undergraduates and Non-Bachelor Degree holders with relevant work experience are welcome to apply

• High proficiency in Microsoft Excel

• Working knowledge of standard SSO protocols (SAML/OIDC) would be preferred, but not required

• Solid verbal and written communication skills-- you'll be communicating to large audiences.

• Customer-focused-- we aim to please!

• Ability to manage multiple projects/activities concurrently-- you thrive in chaos!

• General technical acumen-- you know how the Web works.

• High comfort-level with new technologies/concepts-- we're constantly innovating.

• This position may require occasional late night or weekend work. Occasional travel may also be required (this is very rare.)

• Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.

What we offer you:

• A competitive salary and benefits

  Great workspaces with dedicated and motivated colleagues

  A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Systems Administrator, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You’ll be responsible for deploying new technologies as well as ensuring system performance.
 

What you will bring:

• Must have skills/experience - RedHat Linux, Pacemaker Cluster, OpenShift Orchestration, VMware

• Nice-To-Have skills/experience: Knowledge in Agile, Automation, Ansible, VCS Cluster, AIX/Solaris, Scripting skills

• Around 4 years experience in RHEL. VMWare ESXi

• Must be willing to work on a Hybrid Setup (twice a week onsite). The office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• Must be willing to work on a Shifting schedule – APAC and US shift

• Knowledge of multiple operating systems and related utilities and hardware

• Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices

• Effective analytical, problem solving, installation and maintenance skills

• Ability to work independently as well as within a team

• Ability to communicate effectively verbally and in writing

• Ability to establish and maintain effective working relationships with employees, vendors, clients and public

What you will be doing:

• Administration & Troubleshooting Pacemaker cluster

• Hands on experience on Openshift tasks like Patching, Troubleshooting, Gluster Administration.

• Hands-on experience on HP ILO, iDARC Firmware.

• Experience in Package management using RPM, YUM, SATELITE in Red Hat Linux.

• Managing, troubleshooting, and resolving Incidents/Issues as per the Service Level Agreement (SLA, RCA) with frequent updates.

• Experience in Creating and maintaining user accounts, profiles, security, rights, Quotas, and process monitoring.

• Creating, cloning Linux Virtual Machines, templates using VMware ESXi & Virtualization environments.

• Experience in Installation of VMware ESX server and creation of VMs and install different guest OS.

• Proficient in patching level issues, support required for any issues during the patching

• Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs

• Following Standard Operating Procedures for BAU support, Build, configure and maintain all applicable Servers

• Recognizing and articulating job related problems to management.

• Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools

• Challenging the validity of given procedures and processes with the intent to enhance and improve a customer solution.

• Assisting in the identification of new service opportunities.

• Providing coverage for BAU Unix Server Management teams along with other project works assigned.

• Abiding by Incident, Change and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix

What we offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary: Provide production support during batch cycle (high severity tickets). Handle triage tickets for investigation of issue. Will be supporting existing IBS Core Banking system. Enhancement of existing applications in a service delivery perspective (focus on reliability).

What You Will Be Doing:

• Provides technical support activities for a software production processing environment.

• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.

• Detects, diagnoses and reports related problems.

• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.

• Creates and maintains complete documentation relative to the support of application software.

• Provides twenty-four hour support for applications and supporting software.

• Provides consultation to internal users with regard to software capabilities and use.

• Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.

• Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.

• Plans and supports application specific disaster recovery activities including development and maintenance of documentation.

• Conducts production support validations/certifications and accepts turnover from development.

• Provides standardized operational reporting metrics to business as well as information technology management.

• Monitors and maintains product availability, capacity and performance for products based on defined service level.

• Provides support to the application security functionality and related administrative and audit services.

• Participates in change management reviews, confirmation of changes implemented and validate associated documentation.

• Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation to primary 24hour on-call role, responding within prescribed response times.

• Other related duties assigned as needed.

​

What You Will Bring:

• Must have skills/tools/experience: Batch production support, IBM mainframe, JCL, CICS, COBOL

• Nice to have skills/tools/experience: IMS, DB2, Deposit system, Core Banking system

• More than 4 years of relevant work experience

• Must be amenable to work on shifting schedules

• Must be amenable to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (Near Magallanes MRT Station, EDSA)

• Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels

• Requires a working knowledge of applications and utilities used by supported products

• Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems

• Ability to demonstrate interpersonal and teambuilding skills and manage conflict

• Ability to understand and apply concepts

• Ability to analyze and solve problems using learned techniques and tools including escalation practices

• Skilled use of Microsoft Office package and related software applications is required

• Team skills, including the ability to establish and maintain effective working relationships

• General business skills, industry knowledge, financial management and planning skills

• Strong analytical, statistical and problem solving skills

• Ability to utilize judgment in decision making process and decisions related to job tasks

• Strong organizational skills and ability to handle multiple tasks and meet deadlines

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

What We Offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As a Senior UX Designer at Balsam, you'll be reporting directly to the UX Design Manager, and will be responsible for independently driving UX Design projects and supporting cross-functional teams in producing highly innovative and engaging digital experiences. In this role, you will excel at using customer feedback, UX best practices, and competitive analysis to determine appropriate user journeys. You must be innovative, maintain a solution-first attitude, be user-centric, and work collaboratively with cross-functional partners. You will be expected to work and collaborate very closely with Product, Marketing, Engineers, UI, and Brand teams. You will also work with cross-channel leaders to meet Creative, eCommerce, Marketing, Brand, and business objectives.

What you'll be doing:

1. ​​​​​​Partner with product managers to hypothesize, test, and measure customer growth and success of the product.
2. Break down complex & ambiguous problems into sophisticated solutions
3. Partner closely with engineers to build and deliver high-quality digital products
4. Translate your hypothesis into concepts and requirements into user flows, customer journey maps, wireframes, comps and clickable prototypes.
5. Design for multiple types of devices (web, tablet, mobile)
6. Make strategic design and user-experience decisions related the customer’s experience.
7. Take a human approach to design and iteration.
8. Create conceptual diagrams, user flows, and prototypes to communicate design strategies and interaction behaviors.
9. Create specifications that are easily understood by the technology team for scalable development.
10. Create Low fidelity wireframes and partner/ collaborate with the UI Design team.
11. Working with cross functional teams to provide the best-in class product experience.
12. Present work and communicate design decisions to partners with confidence and clarity to capture feedback, iterate on and refine design solutions.
13. Iterate on your products post-launch based on insights on how they are performing in the real world.
14. Contribute to a collaborative culture that embraces inclusivity and diversity.

What we’re looking for:

• Bring a keen eye and an insightful mind to the digital drawing board - making the smart, industry-advancing design decisions for which Experience is known.
• Minimum 4+ years of experience in delivering digital products.
• Expertise in implementing design best practices.
• Experience in creating and maintaining design systems for enterprise-level products.
• Experience with a wide range of design and Prototyping Tools (Figma, Adobe Creative Suite, etc).
• Working knowledge of high-fidelity designs, user flows and wireframes.
• Deep knowledge in UX/Interaction Design, understand Human Behavior, Design Thinking, Prototyping. 
• Has built and launched at least one product that has gone from discovery, launch to optimization.
• Experience of working with Agile teams.
• Must have a proactive can-do attitude.
• Ability to work with distributed teams in various time zones.
• Take responsibility for ensuring success of all implementations.

Location: The Senior UX Designer position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

ISTA Solutions, an outsourcing/offshoring company, is seeking a talented Accountant/Bookkeeper to join our team. As ISTA Solutions, we prioritize the satisfaction and work-life balance of our employees. We pride ourselves on maintaining a culture focused on long-term success and continuous learning. If you are a passionate team player ready to contribute to our mission, we would love to have you on board!

Account specific roles and responsibilities

• Maintains records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance.
• Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.
• Maintains subsidiary accounts by verifying, allocating, and posting transactions.
• Balances subsidiary accounts by reconciling entries.
• Maintains general ledger by transferring subsidiary account summaries.
• Balances general ledger by preparing a trial balance; reconciling entries.
• Maintains historical records by filing documents.
• Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
• Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.
• Contributes to team effort by accomplishing related results as needed.

• Bachelor's degree in Accounting, Finance, or a related field.
• At least 6 months experience in Bookkeeping, General accounting, or similar
• Must have experience using QuickBooks
• Excellent computer skills, including Microsoft Excel.
• Strong attention to detail and accuracy.
• Ability to work independently and meet deadlines.
• Good verbal and written English skills
• Willing to work onsite in Shaw, Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

The Nitty Gritty

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients. Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

Our Why 

Datacom works with organizations and communities across Australia and New Zealand to make a difference in people’s lives and help organizations use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Workforce Optimization team is responsible for several outsourced projects and services for some of our biggest clients in Datacom. We have a bigger purpose—not only are we focused on delivering awesome business outcomes, but we are also thinking, planning, and taking action on revolutionizing the technology industry!

The Workforce Planning Manager is responsible for analyzing, forecasting, and planning workforce supply and demand, as well as talent needs and gaps, to ensure that an organization has the right people with the right skills to support its business objectives.

What you’ll do   

The Workforce Planning Manager is responsible for (but not limited to):

• Analysing, implementing, and monitoring workforce planning initiatives to optimise and scale the evolving workforce and long-range plans.
• Collaborating with business leaders, strategic planning, HR, Finance, and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals.
• Collecting, interpreting, and evaluating workforce metrics to provide data-driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning, reviewing processes, and monitoring plan effectiveness.
• Lead the development, execution, and communication of the company’s workforce planning roadmap to optimize and scale an evolving global workforce and to create strategic long-range plans.
• Oversee workforce planning initiatives, including headcount metrics analysis, internal and external talent assessments, forecasting, plan roll-out, processes, and controls.
• Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.

We are a pretty agile company. We are keen to respond to customer, technology, and internal stakeholders’ changing requirements, which can mean evolving in our roles to meet those needs. 

What you’ll bring  

• Extensive experience with workforce planning and scheduling in a large complex organisation – Ideally within a Business Process Outsourcing (BPO) environment
• Strong understanding of business requirements with an appreciation of business strategy, forecasting and workforce behaviour
• Ability to work on moderately complex assignments, requiring judgment in resolving issues and making recommendations.
• Assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to interact with a variety of stakeholders and team members across different business units
• Blend of commercial, technical, and consulting skills.
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirement.
• Proven analytical and problem-solving skills.

We have a Hybrid work setup, and a flexible work schedule and we promote Work-Life balance an APAC focus means no graveyard shifts!

We also provide Competitive salary, exciting perks such as Spotter Bonus, HMO with Free Dependent, Leave credits, Performance bonuses, and a work-life balance environment.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PHRN or RN Chart Auditors to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

The PHRN Chart Auditor is responsible for conducting comprehensive reviews of patient care documentation in accordance with established standards, protocols, and regulatory requirements. This position plays a key role in maintaining the quality and accuracy of prehospital patient records. The PHRN Chart Auditor will collaborate closely with clinical staff, managers, and other stakeholders to identify areas for improvement and provide feedback for ongoing education and training.

• Conduct thorough reviews of prehospital patient care records to ensure compliance with established protocols and regulatory requirements.
• Verify the accuracy and completeness of documentation, including assessments, treatments, interventions, and other relevant information.
• Identify discrepancies, errors, or omissions in patient care documentation and provide constructive feedback to clinical staff and management.
• Collaborate with clinical teams to address and rectify identified issues, and provide guidance on best practices for accurate record-keeping.
• Maintain a thorough understanding of applicable regulations, standards, and guidelines governing prehospital patient care documentation.
• Assist in the development and implementation of educational programs and training materials related to proper documentation practices.
• Generate reports summarizing audit findings and trends, and present findings to relevant stakeholders as needed.
• Participate in quality improvement initiatives to enhance overall patient care quality and documentation accuracy.
• Stay updated on industry trends, best practices, and regulatory changes related to prehospital patient care documentation.

• Current and valid PHRN license
• Strong knowledge of prehospital patient care protocols, standards, and regulatory requirements.
• Excellent attention to detail and analytical skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team-oriented environment.
• Commitment to continuous learning and professional development.
• Willing to work on shifting schedule.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associates to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Consolidating and inputting data for analytics reports
• Analyzing and improving processes and applications through critical thinking
• Working with stakeholder to identify process improvements
• Assembling data within agreed timeframes
• Performing quality control checks on applications and data

• At least 6 months experience in Reports Analytics or similar
• Must have extensive MS Excel experience
• Familiar with dashboards, reports, portals, etc
• Good Verbal and Written English Communication skills
• Excellent analytical and problem-solving skills
• Self-driven, ability to work in a fast-paced environment with minimal supervision.
• Willing to work onsite in Shaw, Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

The Preboarding Specialist is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The Preboarding Specialist is a member of Cielo’s internal Bridge Team. Driven by quality, the Bridge Team is an expert at background verification, referencing, drug checking, and on-boarding.

Duties and Responsibilities:

• Enter and track candidate orders.
• Review submittals against job requisition and candidate application for compliance.
• Objectively review background and drug reports to ensure compliance for partner.
• Complete welcome calls and email to all candidates.
• Review vendor systems daily to ensure progress and escalate accordingly.
• Provide excellent service to candidate, client teams and/or clients by responding quickly to all inquiries.
• Assist vendor with completion of required check when necessary.
• Monitor candidate onboarding tasks to ensure completion before or by due date.
• May assist with building new client audit detail procedures for the review of candidate orders including auditing candidate orders and ensuring requirements of a position and client standards are established in appropriate technology tools.
• Other duties as assigned.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.