Total 4,312 Others/Any job vacancies in paranaque city national capital region manila philippines

The role is responsible for performing a variety of project control assignments with limited scope including developing and implementing cost control support, working on invoicing and billing activities, and providing planning and scheduling services to assigned projects, in accordance with company standards and contractual requirements.

Responsibilities & Duties

Opportunity phase

• Support opportunity entry and updating in the company’s opportunity tracking system.
• Support Go/No Go preparations, forms, and gathering information and process, as directed by the Project Manager.
• Review project controls requirements of RFP/opportunity. Provide or obtain project control support for proposal deliverables, as appropriate for project complexity.
• Understand proposal pricing approach and support as appropriate. Develop basic capabilities with company standard pricing tools and support as directed.

Planning phase

• Coordinate with PM/Project team/contract administration in coordinating the contract review process for new contracts, modifications, and job closures. Understand and support the insurance verification process as necessary.
• Develop familiarity with support review of contract risk types and methods to identify and support the management of risk on projects.
• Understand revenue recognition on projects.
• Investigate/elevate financial project issues such as segmentation, work at risk, and revenue recognition during project setup.
• Review scope definition documents and support PM with development of Work breakdown structure development (and maintenance during execution), to support proper job setup for cost and schedule development, progress tracking, risk analysis, and client billing.
• Assist in preparing, updating, and monitoring schedules and preparing status reports and staffing curves, in alignment with the scope of work and resources, including subcontractors and consultants, planned to execute scope.
• May coordinate/assist other Project teams/procurement in coordinating documentation to support procurement of required sub-consultants and vendors.
• Support PM in the development and review of project cost and revenue baseline, based on the above elements.
• Develop knowledge and support coordination of performance measurement and earned value plan and updates during execution. Elevate for review by PC Lead as required.  
• Understand contractual invoicing requirements. Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with the Project Manager.
• Understand necessary components of project setups and be able to initiate and set up projects with Project Manager supervision.

Execution phase

• Report development through unique independent reports based on the project’s and PM’s needs.
• Integrate cost and schedule data/baseline with the company’s enterprise system to facilitate Project financial goals.
• Support PM in the coordination of preparation of project reviews.
• Review actual costs and commitments, coordinate cost adjustments, reviewing for coding accuracy.
• Identify cost (and schedules as needed) variances, investigate root calls, and elevate to Project Management. Discuss corrective action and role in supporting.
• Assist the Project Manager, as directed, with tracking budget, project costs, labor hours, schedule updates, installed quantities, and progress measurements for work to include direct hire and subcontracted work.
• Measure progress and review performance trends.  Support accumulation of and access to historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting, and estimate at complete development (EAC).
• Support Exposure to progressive performance data and associated concepts and principals.
• May coordinate/review/support the development of invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff to support positive cash flow.
• Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.
• Support the Project team, with the change control management process and gain insight into the rationale and importance of change events.
• Assist PM with support on gathering information to develop trending, forecasting, and estimates to complete the process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms.

Closeout phase

• Review project scope and determine all contractual deliverables have been met, discuss with PM.
• Coordinate with PM/procurement for closeout of sub-agreements. 
• Support PM with input of final EAC. 
• Support with coordination of final invoice as directed. 

This role is responsible for preparing reports for stakeholders mainly using the Power BI tool to track and measure the progress of business strategies. The role will be functionally supporting the Project Controls Department in the US region while still reporting to the Project Controls Manager in Manila.

Responsibilities & Duties

• Develop and enhance financial reports and dashboards to track and measure the success of business line strategic plans, growth initiatives, and cross-business line efforts.
• Incorporate data from multiple platforms and develop reports to support strategic priorities, such as pipeline, wins, losses, awarded backlog, bookings, revenue, margin, outlook, and other KPIs as required.
• Drive data quality by proactively identifying and addressing data gaps and training needs.
• Establish excellent working relationships with key stakeholders, including cross-business line leads and CRM Power Users.
• Conduct internal and external research including but not limited to the external market, Customer Relationship Management (CRM) database, and financial metrics.
• Escalate issues and recommend resolutions to the Team Lead for timely resolution. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Propose alternatives to identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager.

The role is responsible for developing, implementing, and maintaining cost controls and/or planning and scheduling functions. The role is expected to have broad knowledge and sufficient experience to analyze and apply technical solutions to challenging project controls issues.

Opportunity phase

• Support Go/No Go preparations, forms, and gathering information and process, as directed by the Project Manager.
• Review project controls requirements of RFP/opportunity. Provide or obtain project controls support for proposal deliverables, as appropriate for project complexity.
• Understand proposal pricing approach and support as appropriate. Proficiency with company standard pricing tools and support as required.

Planning phase

• Develop customized Cost/schedule control plans/solutions to provide Project Management and other project team and management with appropriate tools for project cost and schedule control.
• Support PM/Project team/contract administration in managing the contract review process for new contracts, modifications, and job closures. Understand and support or coordinate the insurance verification process as necessary.
• Review contract risk types and deploy methods to identify and develop risk management approaches for projects.
• Manage and oversee financial project issues such as segmentation, work at risk, and revenue recognition during project setup.
• Review scope definition documents and support PM with development of complex Work breakdown structure development (and maintenance during execution), interfacing with Procurement, Engineering, Subcontractors and Finance to support proper job setup for cost and schedule development, progress tracking, risk analysis, client billing.
• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with scope of work and resource, including subcontractors and consultants, planned to execute scope.
• Support other Project team/procurement in managing documentation to support procurement of required sub-consultants and vendors
• Develop and review of project cost and revenue baseline, based on above element, on behalf of PM.
• Develop and implement performance measurement and earned value plan and updates during execution. Elevate for review by PM, Project team and other Management staff.
• Understand contractual invoicing requirements. Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with Project Manager.

Execution phase

• Integrate cost and schedule data/baseline with company’s enterprise system, to facilitate Projects financial goals, or oversee this effort.
• Develop key deliverables in preparation for project reviews.
• Review actual costs and commitments, coordinate cost adjustments, and review coding accuracy.
• Identify cost (and schedule as needed) variances, investigate root cause, and develop/execute a correction action plan, as discussed with PM and Project team.
• Lead effort for tracking budget, project costs, labor hours, schedule updates, installed quantities and progress measurements for work to include direct hire and subcontracted work.
• Maintain the planning/scheduling updates, applying engineering, procurement, and construction terminology, concepts, and relationships. Develop and maintain critical path logic networks and bar charts.
• Analyze, evaluate, and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages. Report schedule status to all levels of project and company management as well as to the Client.
• Accumulate and access historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting, and Estimate at complete development.
• Measure progress and review performance trends. Exposure to progressive performance data and associated concepts and principals.
• Prepare reports, graphs, and charts, to communicate project status.
• Proficiency with company’s financial systems, processes and procedures such as segmentation, work at risk and revenue recognition requirements and processes and be able to align with project status and assist in analyzing and using financial data to identify key project issues.
• May coordinate/review invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff.
• Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.
• Support Project team, with the change control management process and gain insight into rational and importance of change events. Support project with pricing and determining schedule impact of change orders.
• Assist PM with support on gathering information to develop trending, forecasting and estimate to complete process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms.
• May provide guidance, direction and specialized assistance to others in the resolution of project controls problems.

Closeout phase

• Review project scope and determine all contractual deliverables have been met, discuss with PM.
• Coordinate with PM/procurement for closeout of sub-agreements
• Support PM with input of final EAC
• Support with coordination of final invoice as directed.

Key Responsibilities:

• Participate proactively in NielsenIQ's 4 month full time internship program
• Assist the team on day-to-day tasks for projects management and client requirement.
• Assist with the monthly deliverables we provide to our clients.
• Support the team in ad-hoc analysis, research, slide presentation, etc as require

WHAT YOU’LL LIKE ABOUT US 

• Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great. 
• We geek out on new ideas, proposals, and anything that will positively impact our clients and of course, you!
• We’ve got training sessions in store to help you level up your skill set. 
• With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
• We have rest and relaxation benefits. 
• We also cap off every week with a bit (a lot) of competitive board games.

WHAT IS YOUR ROLE

We’re on a mission to keep children safer online - both at home and at school. We use cutting-edge machine-learning technology to detect issues like cyberbullying, sexting, signs of depression, suicidal thoughts, and more. We also offer internet filtering and limits.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Act as the company gatekeeper using computer technology to handle in-app chats, email inquiries, and phone calls.
• Respond to inbound customer service questions about product functionality, pricing, billing, and generally advise on company information.
• Help customers via phone to set up their accounts or troubleshoot issues, escalating when needed.
• Provide suggestions for improvement or new features based on customer feedback and work with our engineering team to implement them.
• Handle cancellation requests and attempt to win customers back by gathering information and offering solutions.

• 1+ years of related experience is required for applicants with a Bachelor's degree.
• Excellent written and verbal communication skills via email, telephone, in-person, chat
• Learn quickly and exhibit tech savviness.
• Ability to work under pressure, organize, and prioritize responsibilities.
• Experience speaking about technology with non-tech-savvy customers.
• Knowledge of Google Suite, and Intercom (or other ticketing system).

We recognize people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. We encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Job Summary:

The Head of Business Excellence is responsible for driving operational excellence across the organization by overseeing governance, process compliance, service reviews, and audits. This role ensures that all functions, including product development, project implementation, maintenance support, and back-office operations, adhere to high standards of process efficiency, compliance, and service quality. The Head of Business Excellence will also lead continuous improvement initiatives to enhance processes and deliver greater value to the business.

Key Responsibilities:

1. Process Management and PCQA (Process Compliance Quality Assurance):

• Help function heads to identify, develop, implement, and maintain standardized processes. Functions include software product development, project implementation delivery, software maintenance & support, infrastructure, finance & accounting, HR, admin, and sales.
• Ensure process compliance with defined processes, industry standards, best practices, and regulatory requirements.
• Monitor process adherence and conduct regular service reviews to identify gaps or areas for improvement.
• Collaborate with cross-functional teams to embed process governance and compliance in day-to-day operations.

2. Service Reviews and Audit Oversight:

• Lead regular service reviews to assess the service maturity of all functions against industry standards and best practices.
• Identify gaps and risks as result of reviews.
• Ensure that corrective actions are taken in a timely manner and monitor their effectiveness.

3. Business Excellence and Continuous Improvement:

• Drive a culture of continuous improvement across the organization by identifying opportunities to streamline processes, enhance quality, and improve service delivery.
• Collaborate with leadership and department heads to implement best practices that enhance operational efficiency and business performance.
• Evaluate the effectiveness of existing processes and introduce new strategies or technologies that improve productivity, reduce costs, and enhance customer satisfaction.
• Champion process innovation and operational excellence initiatives across all teams, fostering a mindset of continuous value creation.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Business Administration, or  related fields.
• Experience: Minimum of 10 years of experience in various process and governance roles such as process improvement, PMO, CMMi, PCQA, audit, or business excellence roles.
• Desired Certifications: Relevant certifications in CMMi, ITIL, COBIT, quality management, PMP, Agile, SAFE, process governance, or continuous improvement methodologies (e.g., Lean Six Sigma, PMP).

Skills and Competencies:

• In-depth understanding of process governance, service reviews, and audit practices.
• Process Governance: Expertise in developing and maintaining governance frameworks across multiple business areas.
• Audit and Compliance: Strong background in conducting service reviews and audits to ensure compliance with standards and regulatory requirements.
• Operational Excellence: Proven ability to drive continuous improvement and embed a culture of excellence in service delivery.

• Government Mandated benefits (SS, Pag-Ibig, Philhealth)
• 13th Month
• Vacation/Sick Leave
• Emergency Leave
• Statutory Leave
• HMO

Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match!

What might your days look like

As a Customer Care Specialist (Payroll), you’ll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero Payroll product. In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively. This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary. The expected hours of the role are Monday to Friday from 8.30am to 5.30pm (PH local time).

As a Customer Care Specialist (Payroll) you'll be responsible for;

• Responding to and resolving customer tickets, calls and queries related to the Employment Hero payroll Platform in a timely manner.
• Assist and collaborate with the wider squad and support team to provide best practice system use and education to all our customers.
• Proactively analyse and understand product functionality across the platform and logic in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements.
• Conduct/triage customer support issues and assign to the appropriate team or resolve where possible.
• Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team.
• Working with customers across multi channels (email, chat, phone) to understand their organisational workflow and how the platform can support them to maximise their people processes.
• Leveraging Zendesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs)
• Proactively contribute feature requests and Help Centre suggestions, where warranted and using customer insights.

What will you bring:

• 1-2 years experience with proven results in a fast paced customer service/support environment across live chat and email.
• Relevant Australian payroll Experience e.g. KeyPay/Employment Hero
• Prior exposure to customer experience within a SaaS (Software as a Service) environment.
• Exposure to working in fluid, high change and high velocity environments.
• Problem solving skills with a sound and thorough approach to troubleshooting.
• Ability to manage competing priorities, working autonomously; requesting assistance where needed.
• Strong and polished verbal and written communication skills.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.
• Plus, you’ll get to enjoy a number of great perks, including:
• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.

• Health card membership (Maxicare) on the first day (150k PHP/per year) plus 1 free dependent (90k PHP/per year)
• 3k PHP De Minimis allowance per month (non-taxable) on top of your salary package
• Generous leave allowance - 24 days per annum

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Your Role:

The Digital Marketing Specialist ( Social Media) is responsible for managing the execution and quality assurance of social media campaigns across platforms like Meta (Facebook, IG), Pinterest, and TikTok.

What you will you do:

• Conduct quality assurance for campaigns to ensure all data matches the ticket IO and campaign setup.
• Perform weekly or mid-reporting for all active campaigns.
• Prepare and set up wrap report templates, allowing campaign managers to review and optimize before submission.
• Handle multiple campaigns, with an average of 5-8 per week, and up to 25 during peak seasons.
• Ensure accurate data reporting and campaign optimization with a focus on continuous improvement.

• 3 - 5 years of experience in campaign management or digital marketing focusing on Social media platforms ( META ads, Tiktok and Pinterest)
• Experience with campaign QA and data management is a plus.
• Knowledge of Excel (PivotTables), and PowerPoint is a plus.
• Excellent Communication skills.
• High Attention to Details
• Amenable to work on a permanent night shift schedule
• Amenable for hybrid work set-up

• Access to Ayala perks and benefits
• Hybrid work set-up and provided with complete work tools
• Work-from-home Allowance
• Healthcare Insurance (HMO) coverage on day 1
• Access to mental health and wellness program
• Life and Accident Insurance on day 1
• Convertible leave credits

WHAT YOU’LL LIKE ABOUT US 

• Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great. 
• We geek out on new ideas, proposals, and anything that will positively impact our clients and of course, you!
• We’ve got training sessions in store to help you level up your skill set. 
• With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
• We have rest and relaxation benefits. 
• We also cap off every week with a bit (a lot) of competitive board games.

WHAT IS YOUR ROLE

We’re on a mission to keep children safer online - both at home and at school. We use cutting-edge machine-learning technology to detect issues like cyberbullying, sexting, signs of depression, suicidal thoughts, and more. We also offer internet filtering and limits.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Act as the company gatekeeper using computer technology to handle in-app chats, email inquiries, and phone calls.
• Respond to inbound customer service questions about product functionality, pricing, billing, and generally advise on company information.
• Help customers via phone to set up their accounts or troubleshoot issues, escalating when needed.
• Provide suggestions for improvement or new features based on customer feedback and work with our engineering team to implement them.
• Handle cancellation requests and attempt to win customers back by gathering information and offering solutions.

• 1+ years of related experience is required for applicants with a Bachelor's degree.
• Excellent written and verbal communication skills via email, telephone, in-person, chat
• Learn quickly and exhibit tech savviness.
• Ability to work under pressure, organize, and prioritize responsibilities.
• Experience speaking about technology with non-tech-savvy customers.
• Knowledge of Google Suite, and Intercom (or other ticketing system).

We recognize people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. We encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

About GIG: 

G!G is a questing platform that turns mobile telecom operators into channel partners to do user acquisition and engagement at scale for partner companies.  

Telecom mobile subscribers can do quests, tasks, and missions to earn rewards.  Quests can be gaming, shopping, referrals, social media participation, and other micro tasks that drive engagement and revenue.

Given the massive reach telecom companies have in their respective markets, the ability for partners to quickly scale up their users and revenues is enormous.  

G!G is launching in the Philippines first in partnership with Smart Telecom. 

Key Responsibilities: 

• Backlog Management: Works closely with the product manager to create, prioritize, and maintain the product backlog, which contains a list of features, enhancements, and bug fixes.
• User Stories: Develop clear and concise user stories and acceptance criteria to guide the development process. Ensures that the development team understands user stories and provides clarifications when needed.
• Sprint Planning: Participate in sprint planning, reviews, and retrospectives to ensure timely delivery of features.
• Resources Management: Ensures that resources are optimally allocated, enabling the team to deliver high-quality features on time and within scope
• Market Research: Conduct market research and competitor analysis to inform product decisions and identify opportunities for growth.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and iterate on features as needed.
• Cross-Functional Collaboration: Work closely with UX/UI designers, developers, and quality assurance to ensure a seamless product experience.
• Communication: Act as the primary point of contact for the product, providing updates and managing expectations with stakeholders, and working teams.

• Proven experience as a Product Owner or similar role in agile environments.
• Strong understanding of product development processes and methodologies (e.g., Scrum, Kanban).
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Analytical mindset with a focus on data-driven decision-making.
• Experience with tools such as JIRA, Trello, or similar product management software.
• Knowledge of UX/UI principles and customer-centered design is a plus.

Join us on November 8, 2024 at 9 AM onwards for our Onsite Career Fair! This is your chance to explore job opportunities with our company and receive a P20,000* signing bonus when you get hired!

We are looking for talented individuals to join our #StrategicallyAwesome team! Head over to Mandaluyong Site

Paragon Plaza Lower Ground Floor, 162 EDSA, Mandaluyong City June 22, 2023 starting at 9 AM onwards.

Available Positions:

- Data Entry Specialist

- Accountant

- Accounting Analyst

- Back Office Associate

- Quality Assurance

Send your resume to careersevent@globalstrategic.com

Don't miss out on this extraordinary career fair experience! Take the first step towards your dream job with us.
See you there!

#GlobalStrategicHiring #JoinOurTeam #OneDayHiringEvent #CareerOpportunities #GlobalStrategic

Job Description

• Assist in requirements analysis and solutions design.
• Assist in project management deliverables (network matrix, implementation plan, etc.)
• Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign
• Assist in Knowledge Transfer for the implemented solutions.
• Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Knowledge in cyber security-related duties such as incident detection and response, and forensics;
• Up to date knowledge of the latest cybersecurity trends
• Knowledge and experience in the following:

Microsoft 365
AWS
JumpCloud
CrowdStrike
Slack
Atlassian
Docusign
ProofPoint
GlobalSign

• Experience in CrowdStrike is an advantage
• With experience in Incident Response
• Willing to work FULLY ONSITE

WHAT YOU’LL LIKE ABOUT US 

• Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great. 
• We geek out on new ideas, proposals, and anything that will positively impact our clients and of course, you!
• We’ve got training sessions in store to help you level up your skill set. 
• With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
• We have rest and relaxation benefits. 
• We also cap off every week with a bit (a lot) of competitive board games.

WHAT IS YOUR ROLE

We’re on a mission to keep children safer online - both at home and at school. We use cutting-edge machine-learning technology to detect issues like cyberbullying, sexting, signs of depression, suicidal thoughts, and more. We also offer internet filtering and limits.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Act as the company gatekeeper using computer technology to handle in-app chats, email inquiries, and phone calls.
• Respond to inbound customer service questions about product functionality, pricing, billing, and generally advise on company information.
• Help customers via phone to set up their accounts or troubleshoot issues, escalating when needed.
• Provide suggestions for improvement or new features based on customer feedback and work with our engineering team to implement them.
• Handle cancellation requests and attempt to win customers back by gathering information and offering solutions.

• 1+ years of related experience is required for applicants with a Bachelor's degree.
• Excellent written and verbal communication skills via email, telephone, in-person, chat
• Learn quickly and exhibit tech savviness.
• Ability to work under pressure, organize, and prioritize responsibilities.
• Experience speaking about technology with non-tech-savvy customers.
• Knowledge of Google Suite, and Intercom (or other ticketing system).

We recognize people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. We encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

WHAT YOU’LL LIKE ABOUT US 

• Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great. 
• We geek out on new ideas, proposals, and anything that will positively impact our clients and of course, you!
• We’ve got training sessions in store to help you level up your skill set. 
• With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
• We have rest and relaxation benefits. 
• We also cap off every week with a bit (a lot) of competitive board games.

WHAT IS YOUR ROLE

We’re on a mission to keep children safer online - both at home and at school. We use cutting-edge machine-learning technology to detect issues like cyberbullying, sexting, signs of depression, suicidal thoughts, and more. We also offer internet filtering and limits.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Act as the company gatekeeper using computer technology to handle in-app chats, email inquiries, and phone calls.
• Respond to inbound customer service questions about product functionality, pricing, billing, and generally advise on company information.
• Help customers via phone to set up their accounts or troubleshoot issues, escalating when needed.
• Provide suggestions for improvement or new features based on customer feedback and work with our engineering team to implement them.
• Handle cancellation requests and attempt to win customers back by gathering information and offering solutions.

• 1+ years of related experience is required for applicants with a Bachelor's degree.
• Excellent written and verbal communication skills via email, telephone, in-person, chat
• Learn quickly and exhibit tech savviness.
• Ability to work under pressure, organize, and prioritize responsibilities.
• Experience speaking about technology with non-tech-savvy customers.
• Knowledge of Google Suite, and Intercom (or other ticketing system).

We recognize people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. We encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Neo Group, recruiting on behalf of our esteemed partner in the tech industry, is seeking an experienced and dedicated HR Manager to join their team. As the HR Manager, you will be responsible for overseeing all HR functions and activities to support the employees and ensure a positive work culture.

You will collaborate with leadership and stakeholders to develop and implement HR strategies and initiatives that align with company goals and values. You will also be responsible for managing recruitment and onboarding processes, employee relations, performance management, training and development, and HR administration.

We are looking for a highly organized and detail-oriented individual with strong interpersonal and communication skills. If you have a proven track record in HR management, a deep understanding of HR best practices and employment laws, and a passion for supporting and developing employees, we would love to hear from you.

Key Responsibilities

Title: iOS Architect (Swift UI, IOS)

Location: Remote(Candidates needs to travel Twice in a Month to Client Location New York. Client will bear the expenses for the Travel)

Experience: 16+ Years

NOTE: 

1. Candidate should have experience with stock market application client

2. Do not apply if you don't have experience with stock market application client

• Establish Effective iOS Engineering Practices and Patterns:
• SwiftUI
• Combine
• Test Driven Development
• iOS application continuous integration and delivery toolchains
• Guide “appropriate” refactorings
• Enterprise Architecture
• Understand how the app operates in an enterprise ecosystem.
• Effective at partitioning work between the native app and back-end services.
• Can coordinate and negotiate features and capabilities with back-end service teams
• Leadership and Communication
• Can effectively articulate engineering trade-offs with design and product staff.
• Can collaborate with stakeholders to define business problems and design solutions.
• Can work effectively and inclusively with diverse teams from international backgrounds.
• Can assess existing codebases and team structures to identify and prioritize improvement opportunities
• Can mentor and train developers in test-driven development, incremental development, and other practices.
• Articulate the position and progress of the team to UST and Client leadership
• Ensure that team deliverable and communication artifacts are maintained and current.

• Effective iOS development
• Write clear, readable, tested code and tests delivering prioritized features.
• Practice test driven development and incremental delivery
• Justify and defend coding and architecture decisions.
• Deliver appropriate quality and scope to satisfy business requirements.
• Enterprise Architecture
• Understand how to be an effective team player in an enterprise ecosystem
• Articulate and defend team decisions to outside teams and stakeholders.
• Leadership and Communication
• Help establish a productive and effective engineering process, culture and team.
• Give helpful feedback to peers on how to improve team code quality and working practices.
• Collaborate with design and product staff to profitably solve business problems.
• Support the “anchor” in communications up and out as needed

Thanks &

Shankar,  US IT Recruiter

ChabezTech LLC |

4 Lemoyne Dr #102, Lemoyne, PA 17043, USA

Email:  shankar@chabeztech(Dot)com | www.chabeztech.com

This role is primarily responsible to provide day-to-day administrative support and coordination related to employee data management in compliance with the service level agreements, processes, policies, and procedures.

Responsibilities & Duties

• Perform intermediate to advanced tasks related to employee data management
• Ensure accuracy of all data processes and entered in HR systems
• Gather information and documentation from relevant stakeholders to assist in investigating and in resolving issues
• Escalate identified issues and concerns to the Team Lead for timely resolution
• Maintain current processes and incorporate documentation updates as required
• May assist with preparing reports as required

Qualifications & Requirements

Minimum Requirements:

• Bachelor’s degree or at least 2 years of relevant work experience
• Intermediate proficiency in MS Office tools  
• Basic knowledge and understanding of HR processes and procedures
• Experience working in an outsourcing, shared services, or similar model with compensation-related role or other similar functions is preferred
• Experience using Oracle, Workday, SAP, PeopleSoft, ServiceNow or other similar platforms and tools is preferred

Attributes: 

• Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) 
• Ability to maintain good customer relationship with the ability to initiate ways to improve customer experience (Customer Service) 
• Ability to effectively communicate within a varied audience and internal and external customers using different platforms. (Communication) 
• Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) 

Working Environment and Physical Demands:

-               Ability to work in shifting schedule / operating hours and business critical working days

• Analyses and verifies the accuracy of the overall financial data before any closing period.
• Coordinates with other departments to facilitate the timely completion of financial statements.
• Detects any discrepancy, materiality of transaction or irregularity in a process, and recommends adjusting entries or takes necessary action within their area of authority
• Oversees the proper accounting of all financial transactions. Enforces existing policies and procedures in all financial transactions.
• Investigates discrepancies and coordinates with all concerned stakeholders to resolve the issue.
• Reviews accuracy and completeness of billing and payments and provides instructions for correction.
• Oversees account’s balances of OGPI and Affiliates
• Report Cash Balances and Deposits
• Able to convert funds in timely manner.
• Approve and process payments.

• Ensure bank records are up to date and cater bank related requirements.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Employer Engagement Associate will research & identify small to mid-size companies along with corporate 500 companies that commit to providing engagement and employment opportunities for our students.  The Employer Engagement Associate will be responsible for prospecting companies with immediate and long-term talent acquisition needs into our network.  The Employer Engagement Associate will work closely with the Employer Engagement Manager to maintain and foster these partnerships through close account management and provide administrative support.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Strategically research & identify small and mid-sized companies respective to University Partners territories
• Utilize tracking tools to identify potential hiring partners through student/graduate placement found on their own for Employer Engagement Managers
• Research job descriptions and skill sets in specific markets to understand trends and industry partners needs
• Conduct Linkedin engagement and ongoing marketing strategy to identify potential partners and engagement opportunities
• Engage with potential industry partners via cold calling & email tactics
• Provide prospective clients with introduction to program and students demographics 
• Schedule and setup appointments for Employer Engagement Managers
• Work with Employer Engagement Managers to maintain communication and identify opportunities with existing partnerships
• Support efforts for quarterly newsletter and engagement strategies for all industry partners
• Support Employer Engagement Managers by ensuring all data is entered into CRM accurately and consistently for tracking and reporting purposes
• Provide administrative support by creating detail team activity reports on a weekly, monthly, quarterly and year to date basis
• Conduct and analysis survey data to understand employment trends, needs, and satisfaction of current industry partners

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Self-starter, motivated, and results driven 
• Possesses an innate ability to connect with people and energizes them to push forward, even when encountering obstacles or pushback.
• Ability to function effectively in a fast-paced environment and can quickly learn new skills to meet the organization’s needs
• Organized and detail-oriented. Always up-to-date in documentation and record creation

YOU HAVE…

• 1-2 years of customer service experience, sales or any client/customer facing position
• Knowledge of any sales CRM, Google Suite, Microsoft Office and other collaboration tools.
• Strong communication skills both verbal and written
• Ability to work independently
• Ability to prioritize and complete simultaneous projects with minimal supervision

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Cosy Hauz is seeking a proactive and passionate Talent Acquisition Specialist to join our growing team. In this role, you will be responsible for developing and executing recruitment strategies to attract top talent in the real estate industry. You will work closely with hiring managers to understand their needs and ensure a streamlined recruitment process that not only fills positions but also aligns with our company culture and values.

Responsibilities

• Develop and implement innovative sourcing strategies to identify potential candidates across various platforms.
• Manage the end-to-end recruitment process, including screening, interviewing, and facilitating candidate assessments.
• Collaborate with hiring managers to create accurate and compelling job descriptions.
• Conduct regular market research to understand industry trends and adjust recruitment strategies accordingly.
• Build and maintain a pipeline of qualified candidates for current and future openings.
• Create a positive candidate experience through effective communication and feedback.
• Utilize recruitment metrics to assess the effectiveness of hiring processes and make data-driven recommendations.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2+ years of experience in talent acquisition or recruitment.
• Strong understanding of recruitment best practices and tools.
• Excellent communication and interpersonal skills, with the ability to build rapport with candidates and hiring managers.
• Proficient in using applicant tracking systems (ATS) and other recruitment software.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Strong organizational skills and attention to detail.
• A proactive and results-oriented mindset.

a. SSS, PHILHEATH & PAGIBIG

b. Paid Leaves up to 25 days annually

c. Work Equipment Subsidy

d. Rewards and Perks

e. Performance Bonus

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Career Coach is responsible for evaluating students' resumes and LinkedIn profiles using a grading rubric. The role involves providing constructive feedback, guiding students to improve their content, and hosting one-on-one or group meetings to discuss improvements. Additionally, the Profile Coach will direct students to career services resources within the Canvas learning platform and ensure they are aware of all available tools and support. 

WHY DO WE WANT YOU

We are on the lookout for dynamic individuals who are driven to contribute significantly to Boldr's growth and embody our Purpose. We value team members who are fully committed, share their unique talents and perspectives, and embody our core values: Curious, Dynamic, and Authentic. As a Recruitment Operations Coordinator, your impact will be critical in shaping our team's success and driving our company forward.

WHAT WILL YOU DO

Resume Packaging and Review

• Conduct thorough reviews of students' resumes and LinkedIn profiles to ensure professional presentation and market alignment.
• Assist students in using the provided resume template, guiding them in accurately representing their skills, experiences, and achievements.
• Perform an initial review of student resumes, offering feedback and suggesting revisions to meet quality standards.
• Host virtual meetings to discuss feedback and suggest improvements.
• Work with students on finalizing their resumes for approval and use in their job search.

LinkedIn Profile Optimization

• Guide students in creating or updating their LinkedIn profiles to establish a professional digital presence.
• Advise on profile elements including headline, summary, work experience, and skills.
• Collaboration with Career Coaches
• Collaborate with Career Coaches to tailor resumes and LinkedIn profiles throughout students' eligibility with career services.

Career Development Tools

• Provide students with templates, feedback, and best practices to empower them in creating high-quality career documents.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• Eager to learn and grow in the field of recruitment and talent acquisition.
• Detail-oriented and committed to delivering a high level of accuracy in your work.
• Motivated by the opportunity to contribute to a team and support candidate satisfaction.

YOU HAVE…

• Experience in resume writing, LinkedIn profile optimization, career coaching, or talent acquisition.
• Strong understanding of industry trends and best practices for resumes and professional profiles.
• Experience in coaching or advising students or professionals is preferred.
• Familiarity with Canvas or similar learning management systems is a plus.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As the Student Re-engagement Manager, you will be responsible for identifying and reaching out to extended students who dropped from the program. Your primary objective will be to reengage these students and provide guidance to support their successful return to the extended course. You will act as an advocate for students, offering personalized assistance and support throughout the re-entry process.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Identify and contact extended students who dropped out of the program to understand the reasons for their departure.
• Develop personalized re-engagement strategies for each student, addressing their specific concerns and needs.
• Act as the primary point of contact for dropped students, providing ongoing support and guidance during the re-entry process.
• Collaborate with the Student Success team to develop initiatives that improve student retention and reduce drop rates in the extended course.
• Maintain accurate records of re-engagement efforts and student interactions, ensuring timely follow-ups and documentation.
• Provide information about resources, academic support services, and financial aid options to facilitate the re-entry process.
• Assist students in completing necessary paperwork and enrollment procedures to re-enroll in the extended course.
• Collaborate with other departments, including Finance and Academic Advising, to ensure a smooth transition for re-entering students.
• Monitor students' progress upon re-entry, identifying potential challenges, and providing proactive support to enhance their success.
• Share insights and feedback with relevant teams to continuously improve the re-engagement process and overall student experience.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Self-starter, motivated, and results-driven 
• Possesses an innate ability to connect with people and energizes them to push forward, even when encountering obstacles or pushback.
• Ability to function effectively in a fast-paced environment and quickly learn new skills to meet the organization’s needs
• Organized and detail-oriented. Always up-to-date in documentation and record creation

YOU HAVE…

• 1-2 years of customer service experience, sales, or any client/customer-facing position
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in academic advising, student success management, or a related field.
• Strong interpersonal skills and the ability to build rapport and trust with students from diverse backgrounds.
• Excellent communication skills, both written and verbal, to provide clear and empathetic support to students.
• Familiarity with higher education systems and procedures, including enrollment processes and academic policies.
• Ability to work independently and take initiative in re-engaging dropped students.
• Highly organized with strong time management skills to handle multiple re-engagement efforts simultaneously.
• Previous experience with re-engagement initiatives or retention programs is a plus.
• Passion for helping students succeed and dedication to providing outstanding support.
• Preferred behavioral elements: adaptability, resilience, resourcefulness, enthusiasm, and meticulousness.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are seeking a Full-Time Career Outcomes Associate to be part of our rapidly growing Career Outcomes Team. We are looking for a well-organized, detail oriented, and data driven professional that comes with strong communication skills, ability to multitask, and adapt to change quickly. Our Career Outcomes Associate will support our Career Readiness team and Career Coach team by providing meaningful outreach to active and completed students and help shape the student expectations and understanding of career support.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Contact active learners via phone, SMS, and our LMS system to encourage Career Outcomes participation and road to packaging. 
• Help reinforce expectations for students around career support through 1:1 correspondence
• Provide administrative support for Career Readiness and Career Coaches and students in our LMS and CRM systems.
• Ensure accurate and timely data entry and maintenance of student conversations and sessions.
• Maintain feedback loops between teams.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• A background in higher education, student advising, or process management.
• Ability to build rapid rapport and trust with students across diverse backgrounds and abilities.
• You have excellent written and verbal communication skills.
• You are passionate or interested in learning about the tech landscape.
• You have experience working in a remote environment and/or a fast paced environment.
• You thrive in an agile and collaborative environment.
• Organized and detail-oriented. Always up-to-date in documentation and record creation.
• Ability to work in a collaborative environment.
• Experience working with Google Drive, Microsoft Office, and any sales/operation CRM and other collaboration tools is preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Cosy Hauz is in search of a driven HR Business Partner to join our dynamic team. In this role, you will act as a strategic partner to management and staff, supporting organizational growth by aligning human resources initiatives with business objectives. The HR Business Partner will focus on workforce planning, employee engagement, and talent management, ensuring that we attract, develop, and retain the best talent in the real estate industry.

Responsibilities

• Collaborate with business leaders to understand their needs and develop HR solutions that enhance performance and drive organizational success.
• Manage the recruitment process, including sourcing, interviewing, and onboarding new employees.
• Support employee relations efforts, ensuring effective communication and conflict resolution.
• Implement talent management and development strategies that promote employee growth and career progression.
• Conduct training sessions on HR policies, performance management, and compliance.
• Analyze workforce metrics and trends to inform decision-making and improve workforce strategies.
• Ensure compliance with applicable labor laws and regulations.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 5 years of experience in an HR role, preferably in a business partner capacity.
• Strong understanding of HR practices, policies, and employment laws.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
• Proven ability to handle complex employee relations issues with tact and professionalism.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Student Success Advisor, you are responsible for managing programs and cohorts at a university, providing support and servant leadership to our students. This job description highlights the key responsibilities and expectations of the role, showcasing the support and servant leadership exhibited by the current employee in this position.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Program and Cohort Management:
• Manage programs and cohorts at a university, ensuring their needs are met and their goals for student success are achieved.
• Monitor and review feedback and key performance indicators (KPIs) for specific cohorts, identifying areas for improvement and implementing appropriate interventions.
• Conduct class observations to ensure quality instruction and provide valuable feedback to instructors.
• Student Outreach:
• Engage in proactive student outreach to establish connections and build rapport with students.
• Maintain regular contact with students, fostering first-mile connections through at least monthly calls or texts to cohorts.
• Provide ongoing support and guidance to students, addressing any questions, concerns, or challenges they may face.
• Support and Feedback:
• Serve as the primary point of contact for students, addressing their needs and providing timely and effective support.
• Actively listen to student feedback, acknowledging their concerns and providing appropriate resolutions.
• Collaborate with relevant departments to address feedback that requires attention and improvement.
• Connection with At-Risk Students:
• Monitor the progress of at-risk students and intervene as necessary to support their success.
• Regularly review progress reports and academic performance to identify students who may need additional assistance.
• Implement targeted interventions to ensure at-risk students receive the necessary support and resources.
• Attendance and Grade Tracking:
• Manage attendance tracking systems, ensuring accurate and up-to-date records are maintained.
• Monitor student grades and academic progress, identifying any patterns or issues that may require intervention.
• Collaborate with instructors and relevant stakeholders to address attendance or grading concerns.
• Student Escalations:
• Handle student escalations promptly and effectively, ensuring timely resolution and maintaining high levels of student satisfaction.
• Collaborate with internal teams to address escalated issues, advocating for students' needs and providing appropriate resolutions.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• Strong interpersonal and communication skills, with the ability to build relationships and connect with students effectively.
• Ability to provide empathetic support and servant leadership to students.
• Proven ability to manage programs and cohorts, ensuring their success and satisfaction.
• Excellent organizational and problem-solving skills.
• Ability to handle student escalations with professionalism and a customer-centric approach.
• Experience with student outreach, intervention strategies, and academic support.
• Proficiency in using technology platforms for attendance tracking and student communication

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage