Total 4,206 Others/Any job vacancies in quezon city metro manila

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE 

As the Team Captain, you are responsible for the day-to-day functions of your team. You will assist in overseeing the company’s onboarding and host success policies, internal workflows, and priorities as well as be of service to your team members at any given time. You will be the main POC for any agent escalated issues related to onboarding and host success. You will be expected to devise solutions based on limited information to resolve issues and adapt existing processes. You will use evaluation, judgment, and interpretation to select the right course of action as needed and propose improvements. You will also work with the Service Delivery Manager and the People Team to identify growth and development opportunities for the team members.

WHY DO WE WANT YOU 

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. 

WHAT WILL YOU DO 

Team Management 

• Ensure that the team meets the company’s onboarding and host success KPI targets 
• Manage operations and developments of the Boldr onboarding team including onboarding, training, and productivity tracking
• Collaborate with team to drive requirements to go live, strategy, and optimization of the onboarding process to ensure optimum host experience and a healthy marketplace
• Maintain daily, weekly, and monthly schedules to ensure that every day has coverage across the company different onboarding queues and projects
• Takes initiative in making necessary changes to schedule (sick days, PTO, switching shifts, holidays, etc.) and is assertive in jumping in to help when needed.
• Monitor attendance and people concerns of all team members, coordinating closely with the HR Team for disciplinary cases 
• Ensure team members are properly trained and working consistently to meet the company’s needs
• Lead team by example and maintain positive team morale by encouraging team members, giving shoutouts for quality performance and teamwork, and assisting in deciding who receives quarterly bonuses.

External Communications 

• Demonstrate mastery of the internal workflows and external user experience of the company’s onboarding and host success. Clearly communicate roadblocks and potential opportunities to cross functional teams.
• Provide frequent and important updates to the team about team productivity, efficiency, and performance as well as ideas for improved processes, workflows, etc. Examples can include: 
• Weekly updates on different queues, priority focus of the week, training reminders, etc.
• Video updates on time to first response, activation rate, team and individual metrics, etc.
• Understand, investigate, and solve any complex onboarding and host success issues including but not limited to requirements to go live, onboarding priorities, host communications, and host quality.
• Identify opportunities for continuous improvement and scaling growth, in coordination with the Service Delivery Manager 

Internal Coordination (Boldr Management)

• Work with the People Team to make recommendations for their team member’s career advancement based on their aspirations and learning needs 
• Relay consistent issues to the Service Delivery Manager in a timely and efficient manner

People Development 

• Identify growth and development opportunities for team members to enable career progression and self-development 
• Conduct and document impactful 1:1’s with team members to monitor and assess team members’ performance, and provide timely feedback through regular coaching through the Employee Discussion Log and Quarterly Performance Appraisals
• Helps in culture building particularly in embracing our Core Values and exemplifying what a Boldr leader should be.

Additional Day-to-day Responsibilities

• Review and take action on accounts for potential violation of our Community Guidelines or Terms of Use
• Handle a high volume of host-facing support tickets and submissions while providing friendly and efficient service 
• Ability to take initiative and maintain productivity independently with minimal supervision
• Implement policies related to the Client’s products.
• Contribute to the ongoing development of customer support and success processes.
• Demonstrate mastery of the company and Client’s offerings (i.e. its product and services).
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved.
• Identify opportunities for continuous improvement and additional client value, discussing directly with the Client Experience Manager.

WHAT WE’LL LIKE ABOUT YOU 

YOU ARE… 

• Curious and authentic, just like us! #beboldr 
• Passionate about learning and developing relationships with clients 
• Analytical and a problem solver 
• Strong English Communicator - both written and oral 
• Able to multitask and prioritize 
• Adaptable to change and attentive to detail 
• Able to work well in a team environment 
• Able to reduce frustration on heated topics by listening and being solutions-oriented 
• Fluent and articulate with strong writing and clear presentation abilities - persuasive but empathetic 
• Able to handle conflict and pressure, to set priorities and abide by them, and to consistently maintain a positive client service image under difficult conditions

YOU HAVE… 

• Bachelor's/College degree in a relevant discipline you’re passionate about
• Three years of supervisory experience in a related field 
• At least 1 year of BPO (Customer Service or Sales) experience 
• Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications 
• Excellent verbal and written communication skills 
• An ability to understand and communicate complex ideas to clients 
• Aptitude to quickly learn and navigate new technology, systems, and applications 
• Ability to accept feedback gracefully and with an open mind 
• Customer orientation and ability to adapt/respond to customers with diverse backgrounds

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

Key responsibilities of the Onboarding Assistant role includes,

• Assisting onboarding specialists in creating and organizing projects for new clients.
• Managing the sending and importation of documents related to onboarding processes.
• Following up with providers to obtain missing credentialing and office documents required for projects.
• Reaching out to dental insurance companies to obtain fee schedules and necessary information.
• Possibly pre-filling applications and forms to expedite the onboarding process.
• Serving as a right hand to onboarding specialists, providing support and assistance as needed.

• Exceptional verbal and written communication skills.
• Demonstrated ability to maintain meticulous organization in onboarding processes.
• Proficiency in managing documentation and ensuring accuracy in all onboarding tasks.
• Keen attention to detail with a focus on accuracy and precision in all tasks.
• Effective time management skills to prioritize tasks and meet deadlines efficiently.
• Strong team player with the ability to collaborate effectively with colleagues.
• Excellent interpersonal skills to build and maintain relationships with stakeholders.

• HMO with 1 free dependent upon hire (with Dental coverage)
• Life Insurance
• Night Shift/20% Night Differential
• 20 PTO credits annually
• Great Company Culture
• Career Growth and Learning
• Work from Home
• 20,000 - 24,000 salary/month

Hi! We’re Smartsourcing, looking for a Civil Site Engineer who can work with us full-time and on-site!

Earn up to P35,000!

Where?

Be a part of the Smartsourcing crew

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Staff Accountant

Working hours: M-F, 9:00 AM to 5:00 PM EST / M-F, 10 PM - 6 AM Philippine Time

Holiday/s: US and/or PH Holidays

Salary Range: USD 900 - 1,800/month

About the company:

The largest fundraising platform for Muslims, globally.

The company started as a community and ecosystem to revive that spirit of creativity and entrepreneurship that elevated Muslims globally for centuries. It is a place to support great ideas in the community and also challenge ourselves to think bigger. It is a network that insists the Ummah is still alive in our hearts, and that our hearts are connected no matter where we are. It is our showroom to the world of all the great things Muslims are capable of. Could a Muslim write the next Harry Potter novel, create the next Lord of the Rings trilogy, or discover the next great vaccine? We firmly believe so, that’s why we’re here. We invite you to be part of our global team. What started as an online crowdfunding platform has grown into a network of nearly a million users.

About the role:

The company is actively looking for a passionate and enthusiastic Staff Accountant to join our fast-paced Finance team. This is a great opportunity to get extensive exposure across the community and experience our barakah culture!

Duties and responsibilities:

• Conducts routine data entry management for accounting records including accounts payable, billing, and accounts receivable.
• Review billing statements, invoices, and similar documents for accuracy
• Communicates transaction issues and errors to improve transaction processes.
• Distributes accounting reports as directed.
• Provide support in report generation conveying the status of accounts receivables/payables.
• Verifies accounts payable and receivable.
• Responds to financial inquiries in a timely and efficient manner.
• Assist with answering messages, and other related tasks as needed.
• Supports the department with ad-hoc tasks.

• Must have accounting experience.
• Capable of facilitating journal and ledger entries.
• Ability to accurately and efficiently enter data into computer software and systems.
• Adept in properly documenting and processing account receivable/payable transactions, including payroll.
• Demonstrated ability to handle confidential, sensitive information, and adhere to all federal and state laws and regulations.
• Basic mathematical skills.
• Good verbal communication skills.
• Comfortable taking initiative and working in a fast-paced environment.
• Strong interpersonal skills, including verbal and written communication skills.
• Comfortable with ambiguity, flexibility, and resilience, with the ability to thrive in a fluid and fast-paced remote environment.
• Global cultural awareness- ability to interface with people from diverse backgrounds.
• Notable payroll experience.

PERMANENT WORK-FROM-HOME SETUP

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced EMPLOYEE ENGAGEMENT OFFICER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Engagement Initiatives: Develop and implement programs and activities to boost team morale and cultivate a positive work environment.
• Feedback Collection: Conduct regular surveys and focus groups to gather feedback on employee satisfaction, and act on findings to make continuous improvements.
• Event Management: Organize and oversee both online and in-office corporate events, company anniversary, and sports activities, including team-building activities, holiday celebrations, and wellness programs (physical, mental, financial)
• Wellness Programs: Design and roll out wellness initiatives that address the physical, mental, and emotional well-being of staff.
• Retention Strategies: Collaborate with HR to develop and refine strategies aimed at increasing employee retention.
• Performance Rewards: Work with leadership to develop a rewards and recognition program that acknowledges outstanding performance and contributions to the company.

• At least 2 years of work experience within EMPLOYEE ENGAGEMENT
• BPO experience is a plus
• Willing to work on night shifts and in both sites - Makati and Mandaluyong

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced TIER 3 CUSTOMER SERVICE REPRESENTATIVES to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Respond independently to complaints escalated at the highest level and VIP Clients
• Interact with internal and external customers to resolve their issues
• Determine appropriate course of action and conduct investigative steps to fully identify customer issues
• Perform complex administrative and customer support tasks for VIP clients
• Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction

• Must have at least 2 years of Call Center experience in Customer Service handling a US account
• Experience as a Subject Matter Expert (SME), Retention or Tier 2
• Experience in resolving and handling complex concerns from customers
• TRAVEL ACCOUNT EXPERIENCE is an advantage
• At least 2 years in College, any course or Senior High School graduate or its equivalent

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Our purpose

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities, and discover new possibilities for the communities we live in

The Nitty Gritty

Datacom is Australasia's largest homegrown technology services business of over 6500 people, from humble beginnings as a small family business, we have enjoyed healthy, organic, and sustainable growth to become a large multinational, that proudly holds on to our ‘small family business feel.

We have extensive expertise in operating data centers, providing IT services, software engineering, and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing, and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability

At the center of our vision and values are people: our people. We are guided by what is best for our staff, our customers, and our communities.

Growing to dominate the New Zealand government and corporate IT market, we expanded into the Philippines, Malaysia, and Australia in the mid-90s and have been growing in those regions ever since.

Do you have what it takes to help us grow? This is your chance to be part of something new, getting on from the ‘ground floor’ and benefiting from all the up-side of a ‘start-up’ initiative with the security of a large multinational (and yet none of the down-side).

ole Overview and Objectives

The accountant will monitor, prepare, and maintain financial information, and reporting in accordance with best practice. The accountant is responsible for supporting senior accountants and members of the shared service team with accounting duties including monitoring transactions, resolving queries, and assisting with analysis.

Role Responsibilities

The Assistant Accountant is responsible for (but not limited to):

• Record-2-Report activities
• Assisting in the generation of general ledger transactions and subsequent related adjustments.
• Supporting monthly activities including balance sheet reconciliations.
• Supporting the preparation of financial analysis and reports from a profit and loss and balance sheet perspective.
• Supporting the analysis and review of financial information of discrepancies and variances.
• Contributing ideas towards the development of new or amended accounting systems, programs, and procedures including initiating any actions to reduce write offs and improve efficiencies.
• Assisting audit preparations and year end activities through provision of information.
• Supporting the preparation of accounting records and financial reports as per Datacom standards.
• Ensuring all accounting tasks are completed within the set timeframe and any issues addressed as they arise.
• Performing other accounting duties and supporting the broader team as required or assigned.
• Supporting in the design and implementation of effective and appropriate financial controls.

Knowledge

• Detailed knowledge of general accounting systems, processes, and practices.
• Strong technical accounting ability.
• Working knowledge of Oracle or a similar-sized ERP system.

Experience

• 1-3 years of general accounting or audit Experience.
• Experience influencing stakeholders through challenging situations.
• Previous involvement in the implementation of a new accounting system or management and evolution of an existing system.
• Experience working either within Datacom or for a similar-sized organization.

Skills

• Expertise in MS Excel and the ability to create models and reports using Pivot Table is a MUST
• Background with Month-to-Month Analytics and Accruals
• Background with Fixed Assets
• Background in making sure that accounting entry are accurate.
• Ability to deliver accurate and timely financial outputs.
• Excellent communication skills, with the ability to build relationships with people at any level in the organization.
• Excellent organizational skills
• Passion for process improvement and Simplification
• Strong system skills, including proficiency with Microsoft Office
• applications and enterprise resource planning software (ERP).
• Performance-orientated and Responsive.
• Natural ability to lead and inspire people.

We have a Hybrid Work setup (Once a week), and flexible work schedule and we promote Work-Life balance an APAC focus means no graveyard shifts!

We also provide exciting perks such as Spotter Bonus, HMO with Free Dependent, Leave credits, Performance bonuses, and a work-life balance environment

• Manage Informatica BDM, BDQ and BDS instances for our Data Lake.

• Perform Informatica BDM, BDQ and BDS upgrades and platform/vendor hotfixes
• Ensure the system’s uptime and performance
• Plan and execute deployment cycles on lower and higher environments
• Manage user and security access
• Perform performance tuning utilizing Informatica BDM, BDQ and BDS native engines.
• Technical Requirements Gathering and Development of Functional Specifications
• Analysis of Various Development Alternatives to Applications, Information Systems and Modules
• Manage Informatica CDC and Kafka Workflows.
• Manage Yarn process and executors alongside Cloudera Admin

• Strong analytical and planning skills

• Good communication and presentation skills
• Excellent problem-solving skills
• In-depth experience with BDM, BDQ & BDS – setup, installation, usage, decommissioning.
• In-depth experience with EDC & Advanced Scanner – setup, installation, usage, decommissioning.
• Can provide guidance re: best practices in using Informatica products.
• Some experience working on UNIX systems
• Willing to be assigned in Ortigas Center (fully onsite)

Join the A-Team and experience the A-Life!

Salary: P35,000 to P48,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Minimum 2 years work experience in end to end processing and administration of loan with Australian Mortgage Broking.
• Experience in using MyCRM, Infinity, AFG Flex, Mercury Nexus, Podium, or other AU mortgage CRM.
• Experience in using Project Management Tools such as Monday.com, Asana, Notion, Trello etc).

Nice to Have:

• Experience in HubSpot
• Certificate IV Financing & Mortgage Brokering

What will you do?

• Handle, analyse and prepare client loan applications.
• Distribute documents such as 'Hello' Pack, Credit Guide, File Invite, and Online Fact Find.
• Review client documents and fact-find sessions and manage data entry and credit report requests.
• Initiate new loan applications after lead generation or Online Fact Find.
• Share the Game Plan with customers for review and e-signature.
• Upload supporting documents from the designated folder (Google Drive) and submit via Apply Online (NextGen).
• Facilitate application validation and final checks in Apply Online.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (Initially Office Based Training and will transition to Work from Home)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #TeamConnectOS #ConnectOSCareers

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

• Install, configure, and maintain Databricks clusters and workspaces.
• Monitor cluster performance, resource utilization, and troubleshoot issues to ensure optimal performance.
• Implement and manage access controls and security policies to protect sensitive data.
• Perform regular software updates and patches.
• Optimize cluster configurations for performance and cost-effectiveness.
• Implement and enforce security policies, access controls, and encryption mechanisms.
• Stay up-to-date with security best practices and compliance requirements.
• Develop and maintain backup and disaster recovery strategies to ensure data integrity and availability.
• Collaborate with data engineers to integrate Databricks with other data sources, data warehouses, and data lakes.
• Maintain detailed documentation of configurations, procedures, and best practices.
• Collaborate with cross-functional teams, including data scientists, data engineers, and business analysts to understand their requirements and provide technical solutions

• Bachelor's degree in a relevant field (computer science, data engineering, etc.)
• 2 to 3 years experience with Databricks Platform
• Strong knowledge of Apache Spark and Databricks architecture.
• Familiar with managing clusters, workspaces, notebooks, user group management.
• Familiar with configuring permissions.
• Can create notebooks related to cleanup/housekeeping and schedule/manage jobs through Databricks
• Willing to be assigned in Ortigas (fully onsite)

Hi! We’re Smartsourcing, looking for Credit Support who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

Hi! We’re Smartsourcing, looking for a Civil Site Engineer who can work with us full-time and on-site!

Earn up to 35K!

Where?