Total 6,291 Others/Any job vacancies

The Program Coordinator will join a team of professionals working in a fast-paced, team environment, who will facilitate and manage various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. In addition, the Program Coordinator also provides first-level customer support to Hiring Managers and Supplier Partners, whilst triaging queries to the appropriate point of contact/s.

Requirements:

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking).
• Constant interaction with vendors to ensure new hire paperwork is completed on time so the contractor can start assignments on time. 

Sutherland Global Services is seeking an attentive and goal-oriented person to join us as Training Director. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

• Empower the workforce: Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge.
• Drive Sutherland Forward: Oversee financial and performance goals, and the alignment of training programs across all geographies and sites.
• Strengthen Internal and External Relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
• Streamline and Improve the Site and Program Portfolio: Conduct and lead detailed gaps and needs analysis and post-training assessments; contribute and participate in all growth and improvement initiatives.

Responsibilities include:

• Act as primary point of conduct for clients hosting conferences, meeting and events at the hotel.
• Coordinate and manage all event logistics, including room setup, audiovisual equipment, and catering.
• Work closely with clients to understand their specific event requirements and preferences, and provide personalized recommendations and solutions.
• Prepare detailed event orders, contracts, and invoices.
• Collaborate with various hotel departments, to ensure smooth coordination and execution of events.
• Conduct site inspections for potential clients and provide tours of event spaces, highlighting the hotel's amenities and services.
• Assist in marketing and promoting the hotel's event spaces and services through various channels, including online platforms and networking events.
• Handle any issues or concerns that may arise during events, and proactively addr4ess client needs to ensure their satisfaction.
• Maintain accurate records of all event bookings, inquiries, and client communications.
• Evaluate the success of each event and gather feedback from clients to continously improve our services and offerings.

•  
• Address Level 2 support escalations raised by leadership, requiring in-depth troubleshooting and problem-solving.
• Manage Level 2 complexity requests received through Slack and ServiceNow, involving intricate system interactions and advanced solutions.
• Take charge of critical incidents, coordinating response efforts, and ensuring rapid resolution.
• Conduct thorough root cause analysis for incidents and issues, going beyond symptoms to identify and address underlying causes.
• Develop and implement alert and automation solutions to prevent recurring issues and optimize workflows.
• Efficiently resolve issues within defined Service Level Agreements (SLA), ensuring minimal downtime and impact on business operations.
• L2 support for Hybris platform, resolving complex commerce-related issues
• Future Scope: application releases to production environments, ensuring smooth transitions and minimal disruptions.
•  

• Respond to inquiries and resolve issues submitted through Freshdesk (Guest Account & Support Inboxes).
• Manage AppBot Reviews and AppFeedback Inbox on social media platforms.
• Handle Level 1 complexity requests received through Slack.
• Address "Who_Am_I" tickets, prioritizing sailings and resolving backlog issues.
• Troubleshoot data issues related to Guest Apps and Loyalty programs.
• Resolve Level 1 ServiceNow tickets efficiently.
• Conduct thorough QA testing for Digital Product Operations (DPO) owned products.
• Develop runbooks, onboarding guides, and other documents to support internal and external stakeholders.
• Work from the Command Center, actively monitoring system performance and identifying potential problems.
• Shift from reactive issue resolution to proactive problem anticipation and predictive maintenance.

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutions; and serves as a liaison between the Commercial team, Quality Assurance, and Operations. 

Responsibilities 

• Drive customer loyalty by providing digital support and servicing to customers via NIQ Customer Service Online platform, working together with Global Customer Service Center 
• Build, upload, and manage local knowledge articles reflecting the latest local service evolution in the NIQ Customer Service Online platform 
• Communicate on Product Enhancement, Universe Update & Delivery Details to stakeholders 
• Provide clear and accurate responses as well as market expertise to stakeholders 
• Achieve competency in NIQ proprietary data mining platform and driving customer’s usage and adoption 
• Achieve competency in Microsoft Dynamics, manage dashboards to track and analyze Key Performance Indicators  
• Coordinate both local and international sales request as part of NIQ global network, driving NIQ’s bottom line across the organization  
• Spearhead improvement projects to drive process optimization and uphold globally acclaimed NIQ data standards  

Looking for a highly skilled Transformational Engineering Director ready to revolutionize engineering operations. In this pivotal role, you'll lead and mentor a dynamic team of engineers, optimizing operational efficiency from project initiation to completion. Your vision will be transformational, ensuring adherence to rigorous quality, cost, and delivery standards. Bring a wealth of experience with a bachelor's degree in Engineering, a minimum of a decade in the Technology industry, and five years in a managerial role. Your robust project management, leadership, and communication skills will be the driving force behind our continued success. If you're tenacious, ready to make a significant impact, and eager to change the world through transformative engineering practices, we want you on our team.

The Accounts Payable Accountant deals with accounting-related transactions, such as recording of invoices and accruals, processing payments, and generating of financial reports. 

Your key tasks:

• Process invoices in a timely manner. Ensure the completeness of invoices and supporting documents. Perform three or two-way match before posting the invoice.
• Process travel-related expenses of employees and ensure the accuracy of the postings and clearings.
• Coordinate, escalate, and track invoice issues on a timely basis.
• Perform other related duties as assigned.

We are currently looking for a Sales Operations Manager who is dynamic, data-driven, and results-oriented to join our team. Your main responsibility will be to optimize our sales processes and work closely with the Sales Performance Manager to drive sales. Furthermore, you will identify opportunities through data analysis to improve overall sales performance.

Responsibilities:

• Collaborate with sales teams to streamline processes and improve sales productivity.
• Analyze sales data to provide insights and recommendations for performance improvement.
• Use data to drive team performance and identify individual opportunities
• Manage and optimize CRM systems to support sales and reporting needs.
• Work closely with cross-functional teams to align sales objectives with broader company objectives.
• Develop and maintain sales performance metrics and KPIs.
• Conduct regular sales forecasting and analysis to support strategic planning.
• Schedule and manage sales training programs to enhance team skills and effectiveness.
• Assess and improve sales technology stack to support sales automation and efficiency.
• Provide regular reports and updates to leadership on sales operations performance.

• Responsible for the review of Financial Statements with Disclosures and other ad-hoc service requests for funds and/or corporate clients.
• Responsible for the preparation of complex reporting requirements, when necessary.
• Manages and ensures the timely and accurate deliverables of Accountants and Junior Accountants.
• Acquire knowledge and to become SME's of designated clients' requirements and deliverables.
• Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements.
• Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role.
• Assist in the development of the technical competencies of Accountants and Junior Accountants through providing feedback on their deliverables.
• To be able to effectively communicate and relate with the various stakeholders of the team.
• Submits cluster client requirements after thoroughly being reviewed.

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Job Description

• Responsible for processing financial information to trial balance and other ad-hoc financial information for PE Fund Structures.
• Responsible for preparation of administration tasks in relation to PE Fund Structures. 
• Ensuring that adequate training has been completed and support provided in order to complete the role and be proactive in defining areas needing attention or support.
• Knowledge of designated clients including a basic understanding, of the client structures, key points of the LPA, Fee Agreements, and SLAs.
• Knowledge of Client deliverables and early escalation of issues to the cell’s Accountant.
• Minimize risk to IQ EQ Philippines by following procedures and checklists and complying with SSAE16 requirements.
• Be proactive in identifying development and training requirements.

Job Description

• Responsible for processing financial information to trial balance and other ad-hoc financial information for PE Fund Structures.
• Responsible for preparation of administration tasks in relation to PE Fund Structures. 
• Ensuring that adequate training has been completed and support provided in order to complete the role and be proactive in defining areas needing attention or support.
• Knowledge of designated clients including a basic understanding, of the client structures, key points of the LPA, Fee Agreements, and SLAs.
• Knowledge of Client deliverables and early escalation of issues to the cell’s Accountant.
• Minimize risk to IQ EQ Philippines by following procedures and checklists and complying with SSAE16 requirements.
• Be proactive in identifying development and training requirements.

Job Description

• Responsible for processing financial information to trial balance and other ad-hoc financial information for PE Fund Structures.
• Responsible for preparation of administration tasks in relation to PE Fund Structures. 
• Ensuring that adequate training has been completed and support provided in order to complete the role and be proactive in defining areas needing attention or support.
• Knowledge of designated clients including a basic understanding, of the client structures, key points of the LPA, Fee Agreements, and SLAs.
• Knowledge of Client deliverables and early escalation of issues to the cell’s Accountant.
• Minimize risk to IQ EQ Philippines by following procedures and checklists and complying with SSAE16 requirements.
• Be proactive in identifying development and training requirements.

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

What will your normal day look like? 

• Video and Photo Documentations during company events and activities
• Creation of graphic templates for companywide communications.
• Able to do basic content creation for company wide communication.
• Assistance in creation of engagement collaterals.
• Assistance with stakeholders’ graphic requests.
• Capturing new hire ID pictures.

Assisting Graphic Artist and Employee Engagement Team with other graphic requests.

Other task to be assigned by Engagement and HR Team 

• Manage and maintain network infrastructure, including HP/Aruba switches, access points, and Palo Alto SD-WAN
• Administer and optimize cloud resources within Azure, Oracle Cloud, AWS, and Alibaba Cloud, ensuring cost-efficiency and scalability.
• Ensure the availability and performance of databases including Oracle, DB2, MS SQL Server, and MySQL.
• Perform routine maintenance tasks, including system upgrades, patching, security configurations, and equipment monitoring using cloud-native and on-premises tools.
• Identify and troubleshoot infrastructure issues, implementing solutions to maintain uptime and performance..
• Manage and administer Windows Server, Oracle, Ubuntu, and other Linux-based systems.
• Collaborate with IT teams across other disciplines to ensure smooth integration and problem resolution.
• Document procedures and maintain accurate records of all activities.
• Stay up-to-date on the latest technologies and best practices in the field.

Position Overview:

This position reports to Group Director-Marketing Strategy and Thailand Operations and is responsible for creating and implementing an Events & Promotions strategy and lead activities in Philippines. The objective for this role consists of generating qualified leads, tours and package sales in line with budgeted targets, together with Quality Control, team management and training. The Marketing Events and Promotions Manager is also responsible for opening new locations and looking for new activities and events to increase sales possibilities, while controlling marketing cost and deliver as budgeted VPG. This person should also train, coach and groom the new Marketing Events and Promotions sales staff on how to approach to customers and generate qualified leads and tours for Anantara Vacation Club, given the standards and corporate branding protocols. Furthermore, the role also includes the involvement of oversee concept creation, managing design, purchasing and managing event vendors from beginning to the end.

Key Responsibilities:

• Create and develop overall strategy for Events and Promotions team goals in Philippines
• Train, coach and groom new E&P team members on promoting Holiday Escapes Minivacation packages
• Manage payroll related activities for E&P Philippines team
• Meet/exceed preview package sales and leads generation goals through developing marketing campaigns, promotions & tactical offers in the Philippines
• Build an annual events calendar and pipeline to generate team targets
• Continuously seek to lower the cost of event rentals and production cost
• Ensure to maintain a good VPG (as budgeted)
• Ensure that reports associated with cost and deliverables are created and tracked weekly
• Keep track of the competitors regarding special promotions, rate packages and premiums
• Build up good rapport with key stakeholders and associates of AVC
• Follow process and maintain data, system and reports
• Achieve monthly and quarterly targets and objectives as set by the department
• Open new locations and continuously seek partnerships with new event vendors
• Create and design concept and follow through with purchase and deliveries
• Sell concept to vendors to get event opportunities at a better discount

#LI-PS2

Position/Scope:

• To prepare customs entry by entering commercial invoice data for Customs brokerage in compliance with the national regulatory provisions and in adherence to the company's policies and procedures.
•  To perform tasks as requested, including, but not exclusive to, assisting in general Brokerage operations.
• Responsible for all aspects of the job to the Brokerage Supervisor.

Major Duties and Responsibilities:

• Accurately enter data & value for import and export products for customs clearance.
• Accurately update systems databases with appropriate information.
• Ensure shipments data entered within specified timeframes in line with approved Key Performance Indicators.
• Liaise professionally and cordially with customers both internal and external.
• Respond to all queries in a timely manner as defined by standard operational procedure.
• Complete designated training within specified timeframes.

About the Opportunity

IW's approach includes a continuous learning and adaptation process, guided by the Monitoring, Evaluation, Research, and Learning (MERL) Framework. This framework assesses IW's progress towards its goals, testing and applying methods to build an evidence base for program learning, adjustments and decision-making. The outcomes from the MERL Framework will not only guide IW's performance but also contribute to the wider understanding of Women's Economic Empowerment in the region.

Investing in Women is seeking to explore medial monitoring tools and services or other technologies to address the information requirements of the program. Technology and industry landscapes have evolved considerably, and there is opportunity to explore new or improved solutions to address IW’s media monitoring requirements.

IW is looking to contract a content expert to review the available options, determine whether a media monitoring tool or service would be suitable, or if other more novel solutions are currently available to meet the identified need.

About You

IW is seeking a suitably qualified content expert to (1) review the available media monitoring options, (2) help determine which/whether a media monitoring tool or service would be suitable, or if other more novel solutions are currently available to meet the identified need.

Key Responsibilities:

• In consultation with the IW team, the consultant will explore and provide a list to IW of the available media monitoring tools and/or services (including pricing and features)
• Analyse and compare solutions, identifying any differences between the tools or services and mapping the viability of these solutions for use in tracking the indicators identified across the program.
• Report on the findings of the analysis to the IW team and provide recommendations which tool or service, or combination both, best meets the program’s needs and offers the best value for money.
• May include other tasks as agreed with IW

Please see more information about the opportunity in TOR - Media Monitoring Consultant

Employment type and location:  Short-term Personnel, remote work

Duration: Up to 5 days by 31 March 2024; anticipated to commence on 15 March 2024

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement for a position. At Abt Associates we are dedicated to building a diverse, inclusive and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every role requirement, we encourage you to apply in any case. You may be just the right candidate for this or for other roles.

As a Sr. Mobile (React Native) and Web Developer proficient in vanilla DHTML and Svelte, you will play a key role in the development of innovative features and the seamless maintenance of our company's web and mobile applications. Your expertise with diverse technologies will be essential in ensuring the continuous enhancement of these platforms.

Your responsibilities will include:

• designing and developing highly scalable, reliable, and fault-tolerant systems for both web and mobile applications using React Native and XCode (70% mobile and 30% web development and maintenance activities)
• deploying script automation via groovy/bash on Jenkins
• handling platform-specific troubleshooting for mobile OS upgrade concerns (ex: XCode, Android, etc.)
• collaborating with project team members and other stakeholders on web and mobile projects from planning to post-deployment support and monitoring
• writing extensible, scalable, reliable, well-structured, and efficient codes while being mindful of performance requirements
• creating, maintaining, and running unit tests for both new and existing codes, with a goal of delivering well-tested code to QA
• refactoring legacy code to comply with both requirements and modern best practices
• developing and implementing highly responsive UI components using React concepts
• troubleshooting interface software and debugging application codes
• ensuring that all web pages and application user interfaces render correctly (both visually and functionally) across all platforms and devices
• ensuring all code is well commented, readable, and follow W3C standards
• providing estimates and creating technical documents as requested
• keeping up to date on best practices and new technologies.
• performing other web development responsibilities as may be requested from time to time

• with at least 5 years of experience in Web and Mobile Development
• experience in Agile development processes, accommodating changes and delivering results in a dynamic, fast-paced environment
• Has a solid technical knowledge of software design and software quality tools and practices
• has a solid track record in creating and maintaining top-performing websites
• has in-depth experience of JavaScript and React concepts
• is proficient in the following:
• XHTML/HTML5, PHP, CSS/CSS3, SASS/LESS
• Git for version control
• jQuery, AJAX, Velocity, DOM manipulation
• Gulp
• React Native

Our purpose

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

The Nitty Gritty

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centers, providing IT services, software engineering, and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to the hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

What you'll do

• Assisting customers with the activation and setup of their product and services
• Validation of the customer’s entitlement for support (e.g. a client’s customer, account is current, level of support service entitlement)
• Logging all customer incidents upon receipt into the approved case management system;
• Providing support to customers by:
• Providing a timely and clear indication of the nature of the incident,
• Communicating what steps will be taken to attempt to resolve the incident,
• Setting the customer’s expectation on what the estimated time to resolve the issue is,
• Providing any potential short-term alternatives or workarounds to the customer,
• Making reasonable efforts to ensure the customers understand the information they have been provided;
• Resolving customer incidents wherever possible; and
• Escalating customer incidents to Tier 2, where not able to be resolved by Tier 1

What you'll bring

• 4-year technical degree or equivalent work experience
• 1-3 years’ experience in technical support or MIS in an Enterprise environment
• Ability to properly use all Microsoft tools including MSSolve, Knowledge Base, Order Entry, Internet and Intranet Resources
• Prior knowledge in at least one of the following disciplines is required: network operations, networking protocols, network authentication, messaging technology or messaging protocols, or other technical skill strengths with an online service or network communications
• Competencies before handling first interaction/call (verified by Vendor after New Hire Training)
• Ability to search and understand KB articles to troubleshoot customer issues
• Working knowledge of Microsoft Windows Desktop Operating Systems (Windows 7 onwards)
• Minimum working knowledge of Microsoft® Windows NT® Server and Windows 2008 Server R2

We have a Hybrid work Arrangement, We also provide Exciting perks such as Spotter Bonus, HMO with 4 Free Dependent, Leave credits, Performance bonuses, and a work-life balance environment

The Office 365 Administrator will be responsible for managing, customizing, implementing, and maintaining the Office 365 suite, including but not limited to Microsoft Teams, OneDrive for Business, SharePoint Online, Exchange Online, Entra ID, and related services. The successful candidate will play a crucial role in managing and optimizing the Office 365 environment, ensuring seamless collaboration, and implementing robust change management and security best practices.

Duties and Responsibilities:

• Office 365 Administration

• Manage and administer Office 365 applications, including but not limited to Microsoft Teams, OneDrive for Business, SharePoint Online, Exchange Online and related services.
• Configure user accounts, permissions, and access to ensure a seamless and productive user experience.

• Collaboration Platform Support

• Provide technical support for end-users utilizing Office 365 applications, troubleshooting issues, and ensuring optimal functionality.
• Collaborate with cross-functional teams to enhance collaboration tools and address user requirements.
• Foster a culture of collaboration by promoting best practices and encouraging effective use of Office 365 applications.

• Security and Compliance

• Implement and enforce security policies to safeguard data within Office 365 environment.
• Ensure compliance with industry standards and regulatory requirements.
• Conduct regular security and account audits or assessments to identify and mitigate potential risks.

• Change Management

• Develop and implement change management processes for Office 365, assessing the impact of changes on end-users and communicating effectively.
• Coordinate with stakeholders to understand business needs and align Office 365 solutions accordingly.
• Plan and execute controlled rollouts of updates and features, minimizing disruption to daily operations.

• Documentation and User Training

• Create and maintain documentation for Office 365 configurations, processes and procedures.
• Develop comprehensive training programs for end-users on Office 365 applications and features.
• Conduct training sessions, workshops, and webinars to enhance user proficiency and adoption.
• Create and maintain user-friendly documentation and resources to support ongoing learning and self-service.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Office 365 Administrator or similar role.
• Strong knowledge of Office 365 applications and services.
• Certification in Microsoft 365 or related technologies preferred.

Skills Needed:

• Achievements and competencies

• In-depth knowledge of Microsoft Teams, OneDrive for Business, SharePoint Online, Exchange Online, Entra ID, and related services.
• Strong understanding of security protocols and compliance requirements within the Office 365 environment.
• Experience in change management methodologies and execution.
• Proven track record in delivering effective user training and creating knowledge base articles within the Office 365 environment.
• Experience with PowerShell scripting for Office 365 automation preferred.
• Familiarity with identity and access management in a corporate environment.
• Familiarity with third-party tools and integrations related to Office 365.
• Excellent problem-solving and troubleshooting skills.
  

• HMO with 1 free dependent upon hire
• Life Insurance
• 20 PTO credits annually
• Annual Performance-Based Merit Increases and Employee Recognition
• Great Company Culture
• Career Growth and Learning
• A laptop will be provided by the company