Total 6,298 Others/Any job vacancies

Pimary Functions

Provides Daily, Weekly and Monthly Sales Reports; manage B2B Portal system updates and processing uploads; Data processing and maintaining accurate Material Master & Customer Master Data; Manage SCS3 Help Inbox; Pricing uploads in PT “Promo tool” system & SAP; Additional tasks and responsibilities as directed by Senior Management

Key Roles

• Routine Daily, Weekly and Monthly Sales Reports for the following, Sales Dashboard; Backorder Report; Inventory Count; Material and Master Date Errors; Sell Out Report Retail Customers)
• Create & Maintain customer Extranet accounts suing B2B Portal
• Create, maintain & support Material Data including New Materials, Material determinations; exclusions & inclusions; Maintain Customer master data within SAP; Initiate the set-up and processing all new customers within PT.SCS3 Help; Review queries in SCS3 help inbox and ensure timely feedback & action; Escalate reoccurring issues
• Ensure all current and upcoming promotions are uploaded in a timely and acceptable manner without error within Promo Tool
• List & Contract Pricing loaded without error in SAP
• Additional tasks and responsibilities as directed by Senior Management
• Ensure all processes are followed and all incidents are reported accordingly

• Ensure participation in CIP and Leadership Training Programs as required

Brand Strategy and Development:

• Develop and execute comprehensive brand strategies to enhance brand awareness and perception using external research and internal analysis
• Ensure brand consistency across all marketing channels and touchpoints.
• Collaborate with internal stakeholders and agencies to refine brand positioning and messaging.
• Own and manage the marketing budget aligned to company growth objectives

Campaign Management:

• Plan, execute, and optimize integrated marketing campaigns to drive user acquisition, retention, and engagement.
• Oversee the creation of compelling marketing collateral, including digital assets, print materials, and advertising campaigns.
• Monitor campaign performance and analyze key metrics to identify opportunities for improvement.
• Experiment, Test and Innovate using upcoming marketing technology, new media channels and AI

Cross-Functional Collaboration:

• Work closely with the product, tech, and CRM teams to align marketing initiatives with
• product development and customer relationship management efforts.
• Provide insights and recommendations to enhance the user experience within the Foodpanda app.
• Collaborate with regional and global marketing teams to leverage best practices and
• ensure alignment with company objectives.

Media Planning and Buying:

• Develop media plans and budgets to support marketing objectives across ATL, BTL, and digital channels.
• Manage relationships with media agencies and vendors to negotiate favorable terms and maximize ROI.
• Stay abreast of industry trends and emerging technologies to innovate marketing strategies.

Team Leadership and Development:

• Lead and mentor a team of marketing professionals, fostering a culture of creativity, collaboration, and accountability.
• Set clear goals and KPIs for the marketing team, and provide regular feedback and performance evaluations.
• Identify training and development opportunities to enhance team capabilities and drive career growth.

Your assignment

• You handle the daily operation of Småland, the children playground such as registering kids for the playground admission, taking care of the children and ensure their safety during their stay in the playground.
• You ensure good teamwork in the operation of the playroom during the day, which includes toilet needs and taking care of individual children, ensuring that there is a good balance among children per play activity.
• You check and maintain the safety and cleanliness of the playroom according to stated guidelines and checklists together with the cleaners and technical staff.
• You assist to handle emergency cases happening in Småland, such as accidents, incidents or sudden sickness. 
• You ensure safety and evacuation procedures are carried out, such as handling missing children and evacuation in case of fire or emergency announcement.
• You assist to make announcement through the internal paging system when necessary.
• You communicate to the manager on issues, concerns, and incidences with regard to safety and security of the children and ensures the IKEA store is a safe and secure environment at all times for visitors and co-workers.
• You submit a daily Småland report (number of children and results in case of accident) and record information accurately so that the resulting analysis can be used to improve customers’ future shopping experiences.
• You check the availability of toys and videos, ensure these are fully functional and organize the store toys and materials to ensure order in activity areas.
• You assume responsibility for other tasks and projects as they occur

• Manage and enhance the work relationship with the 50-80 partner restaurant chains through regular, personal contact with the restaurant manager.
• Negotiate exclusive deals and marketing ads with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
• Improve the aftersales process and care by helping partner restaurants with any issues they may encounter on the portal, with devices, any other operational issues they may encounter.

DOF is a leading provider of integrated subsea project and marine services to the global offshore energy market. Operating since 1981, we are proud of our ability to seamlessly deliver multi-discipline services from a single company. It is the unique combination of expert marine and subsea project teams deployed on owned and operated assets that set us apart from competitors. In addition, our resources and assets are located within all the major offshore energy hubs around the world.

The global fleet of 62 vessels, operates in three segments of the offshore services market: PSV (Platform Supply Vessels), AHTS (Anchor Handling Tug Supply Vessels), and Subsea (Subsea Vessels and Subsea engineering services). Seven vessels currently comprise the Regional Asia Pacific (APAC) Fleet.

The DOF team treat each other and our surroundings with RESPECT, INTEGRITY and strive for EXCELLENCE in all we do. All our employees are expected to have a drive for results and solve problems, but not without showing integrity and focusing on communication along the way.

To understand more about how we operate – watch DOF’s values video here.

If you are a team player who would like to work closely with people from different parts of the world, we would love for you to apply.

Are you our new Process Improvement Specialist ? 

This is a permanent position, based in the DOF office in Alabang, Philippines, accountable for identifying areas for improvement, develop and implement solutions, providing technical support and maintenance for business applications and developing and maintaining process documentation and monitor process compliance.

Role and Responsibilities

The Process Improvement Specialist will:

• Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement.
• Develop and implement relevant processes and technologies to optimise the organisation’s internal operations.
• Drive the standardisation of processes across the globe to create a more effective and efficient Shared Services organisation.
• Collaborate with various stakeholders and cross-functional teams to understand their needs.
• Implement process changes, ensuring smooth transitions and minimal disruption to operations.
• Communicate with various stakeholders to ensure alignment on proposed changes.
• Evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments.
• Conduct regular process audits to ensure compliance with company policies and procedures.
• Develop process documentation and guidelines, including standard operating procedures and workflow diagrams.
• Provide training and support to team members on new processes and best practices.
• Provide technical support and maintenance for systems and applications including installation, configuration, and updates.
• Respond to and resolve users' inquiries and technical issues related to different applications.
• Perform other duties and tasks related to process improvement as requested.

• Bachelor's degree in Business Administration, Business Development, IT or Equivalent.

• Demonstrated practical experience with a minimum of 5 years in a similar role.
• Experience with ERP systems.
• Demonstrative experience with continuous improvement tools and techniques such as Lean and Six Sigma.
• Experience in consultancy, developing and designing processes, flowcharts and operating procedures.
• Experience in project management and change management.
• Experience with the purchase-to-pay and order-to-cash processes.

• Competitive salary package.

• Flexible work options.
• Great company culture and working environment.
• Support from an international and local team.
• The opportunity to work in a safe environment, where all are treated with dignity and respect.

Please apply by submitting your CV and a one-page cover letter which specifically outlines why you believe you are suitable for this role, using the link below.

Applications close COB 18 November 2024

Shortlisting and interviews may be conducted prior to the closing date, we encourage you to apply as soon as you are able.

DOF is an employer who embraces Equal Opportunity and promotes diversity in our workforce. We encourage People of all ages and backgrounds to apply.

Our team is looking for a Virtual Assistant and this could be you! Apply now and start your career journey with us!

The Role

As a Virtual Assistant, you'll be the frontline of our operations. You'll handle incoming calls, emails, and chats, providing exceptional service and support. Your role will include triaging customer inquiries, documenting interactions in our CRM, and ensuring data accuracy across systems. Your ability to multitask and communicate effectively will be key in helping us maintain high standards and deliver outstanding service.

• Should be comfortable using technology and eager to learn new tools
• Strong written and verbal communication skills
• Attention to detail and commitment to accuracy
• Able to handle multiple tasks in a fast-paced environment
• Previous experience in customer support is required
• Experience in the colleting/billing industry is required

Would you like to work for an International company where your opinion matters ? Where

you will be recognised and involved ? If so read on :

Our Client is experiencing expediential growth and looking to expand its already

established operations based from Asia. Successful applicants will be part of a dynamic

development team spanning across Asia working with one of Australasia’s largest

organisations. Client firm is Founded in 1965 in New Zealand, has over 6,500

employees, has been delivering services from Manila and Kuala Lumpur for over 2

decades and is now committed to the ongoing development of its international

footprint.

Our client list is long ranging across almost every industry including government,

finance, transportation, utilities and more. We’ve built an incredible range of applications

for these clients from real time banking to pizza ordering, from mobile apps to latest

cloud technologies and from online shopping to systems that keep the rivers clean.

We’re proud of our clients and we’re proud of the work we do for them.

We’re looking for people that want the challenges of working in an MNC with really

diverse clients, high paced development using the latest technologies and techniques

and delivering high quality applications that make our clients happy. We want people

passionate about delivering innovative software. If you’ve already achieved great results

in your career and want to extend to new clients, teams, and tools, this is probably the

right opportunity for you.

Requirements
Organizations face real challenges in a world where the number of integrations, and the
speed at which they need to be delivered is increasing. There is a real need for
experienced integration professionals to enable business strategies. We are looking for
super talented, passionate and energetic integration developers to work with leading
edge technology stacks to deliver great outcomes for our clients. This role involves
design and development of innovative, state-of-the-art Microservices and Cloud based
integration projects.

Skills and Requirements

● Integration design, development, testing and deployment experience
● 6+ years in software development with a focus on Java Spring Boot.
● Experience with containerization (Docker) and basic orchestration.
● Background in designing and developing Microservices and Cloud-based
solutions.
● Knowledge of API design and security
● Familiar with CI/CD pipelines, and automation.
● Understanding of cloud concepts and distributed tracing.
● Experience in Agile environments.
● Proficient with JIRA and Confluence.

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible

work schedule and we promote Work-Life balance, and an APAC focus means no

graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents,

Leave credits, Performance bonuses, and a work-life balance environment.

We’re creating a team of motivated, ambitious people that want to show the world what

they can do by creating great applications for customers. You’ll have access to great

technologies, great people and opportunities, and the backing of one of the region’s

premier IT companies. Join us to find out how you can take advantage of these

opportunities and take your career to the next level.

Job Description

• Assist in requirements analysis and solutions design.
• Assist in project management deliverables (network matrix, implementation plan, etc.)
• Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign
• Assist in Knowledge Transfer for the implemented solutions.
• Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Knowledge in cyber security-related duties such as incident detection and response, and forensics;
• Up to date knowledge of the latest cybersecurity trends
• Knowledge and experience in the following:

Microsoft 365
AWS
JumpCloud
CrowdStrike
Slack
Atlassian
Docusign
ProofPoint
GlobalSign

• Experience in CrowdStrike is an advantage
• With experience in Incident Response
• Willing to work FULLY ONSITE

Brokers' BackOffice is a Sydney based outsourcing firm specialised in handling loans processing for mortgage brokers operating in Australia. We are currently seeking an experienced loan processor to join our dynamic team.

The ideal candidate should have a strong background in mortgage processing, having worked alongside brokers and possess end-to-end expertise in handling loan applications.

Key responsibilities

• Policy Analysis: Thoroughly understand and stay updated on various lenders' policies and criteria to accurately assess loan applications.
• Pricing Requests: Conduct pricing requests and comparisons to ensure clients receive competitive loan offers.
• Borrowing Power Assessment: Evaluate clients' financial situations to determine their borrowing capacity and provide detailed borrowing power assessments.
• Scenario Discussions: Engage in discussions with lender BDMs to present and discuss various loan scenarios, seeking the best outcomes for clients.
• Document Verification: Verify all relevant documents provided by clients, including identification, payslips, and bank statements.
• Income Determination: Assess clients' income based on payslips and tax returns to ensure accurate loan assessments.
• Application Lodgement: Prepare and lodge loan applications with lenders, ensuring all necessary information and documentation is included.
• Client Interaction: Communicate with mortgage brokers and clients to gather necessary financial information and clarify any discrepancies.
• Facilitating the loan process up to settlement, including communication with solicitors, lenders, clients, and other related parties
• Post-settlement tasks such as pricing and rate reviews
• Handling complex and/or urgent requests
• Admin tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders

• Proven experience in loan processing within the Australian mortgage industry.
• Proficiency in end-to-end loan processing tasks.
• Demonstrate impeccable written and verbal communication skills in liaising with brokers, lenders, and internal stakeholders.
• Ability to work independently with minimal supervision.
• Goal-oriented mindset with a drive for career advancement.
• Leverage your background in processing loan applications through various systems and CRMs (Mercury, FLEX, Quickli, ApplyOnline, Broker Engine, etc.).

Qualifications:

• Minimum of 3 years of proven experience in Australian Mortgage Loan Processing.
• Exceptional English communication skills (verbal and written).
• Strong analytical, organisational, and interpersonal skills.
• Unwavering commitment to professional excellence.
• Uphold a standard of excellence in every aspect of your work.

• Career Advancement: Elevate your career with a clear path for progression and continuous upskilling. Our commitment to ongoing training and development ensures you stay at the forefront of the financial industry.
• Work-Life Integration: Benefit from a flexible working schedule aligned with Australian Business Hours, permanent weekends off, and generous paid Australian holidays to strike a harmonious work-life balance.

How to Apply:

Interested candidates are invited to send their resume and a cover letter detailing their relevant experience and why they are a good fit for this role to talent@vistaworkforce.com you may also share your resume via WhatsApp with : Aarti Shah- +91 93729 42969 / +61278135457

Please note: Our offices are located in both Manila and Cube. We are seeking candidates who are based in or willing to commute to either location. Please indicate your preferred office location when applying.

Join us and be part of our journey towards excellence!

We are seeking an experienced and data-driven Support Manager to lead our team of support agents. The ideal candidate will have exceptional people management skills and the ability to analyse support data, identify key drivers, and formulate strategic plans to reduce support volumes.

This role is highly focused on analytics, with a requirement to report key metrics and insights to the business on a weekly basis. We're looking for someone with an analytical mind who uses data to optimise processes and is familiar with building continuous improvement processes.

The successful candidate must have a minimum of 7 years management experience in a SaaS environment, and must be proficient in using the Intercom chat platform.

Key Responsibilities:

• Data Analysis & Reporting: Regularly analyse support data to identify patterns, root causes, and key drivers of customer inquiries. Develop reports outlining key metrics, including ticket volumes, response times, customer satisfaction, and resolution rates.
• Strategic Planning: Formulate and implement strategies to reduce ticket volumes, improve resolution times, and increase customer satisfaction, leveraging data-driven insights.
• Performance Metrics: Report weekly to the business on key performance indicators (KPIs), highlighting trends, actionable insights, and proposed initiatives to enhance the customer support function.
• Process Improvement: Continuously identify opportunities to improve support processes, workflows, and tools, with a focus on optimising efficiency and customer outcomes.
• Team Leadership: Manage and mentor a team of support agents, ensuring high levels of performance, engagement, and professional development. You will also be heavily involved in the ongoing global recruitment of support agents.
• Intercom Management: Oversee the configuration, optimisation, and use of Intercom as the primary chat platform, ensuring the team is fully equipped to manage and resolve customer inquiries efficiently.
• Collaboration: Work closely with cross-functional teams, including product, engineering, and customer success, to ensure seamless communication, escalation management and issue resolution.

Qualifications and Experience:

• Minimum of 7 years of experience in customer service management, with at least 3 years in a leadership role in a Saas environment.
• Exceptional people management skills, with a focus on developing high-performing teams.
• Experience in reporting and presenting to senior leadership, including the ability to formulate and communicate strategic recommendations based on data.
• A results-oriented mindset with the ability to balance customer satisfaction with operational efficiency.
• Proven track record in data analysis, including the ability to interpret support ticketing data and provide actionable insights.
• Strong experience with Intercom (preferred) or similar chat support systems.
• Excellent written and verbal communication skills.

This role offers a unique opportunity to lead a dynamic support team and have a direct impact on customer satisfaction and operational efficiency. If you are an analytical, results-driven leader with a passion for people management, we’d love to hear from you!

The Specialized Talent Sourcer identifies and attracts top candidates with specific skill sets or expertise to fill niche positions. They have a deep understanding of the industry and job requirements they recruit for, and utilize specialized sourcing techniques to effectively match qualified candidates to the defined unique needs of client organizations.

Work Location: Manila, PH
Work Arrangement: Hybrid, once a month for now
Work Schedule: Night shift - 8pm-5am Manila
Specific requirements: Healthcare sourcing background is a must
 

Duties and Responsibilities:

• Collaborating closely with recruiters and hiring managers to understand the unique job requirements and effectively align sourcing efforts with the organization’s goals.
• Reviewing and posting attractive job adverts on specialized job boards to boost the interest from target candidates. Reviewing and processing applications on all platforms in a timely manner.
• Utilizing various sourcing methods such as online platforms, social media, and networking to identify and connect with potential candidates who possess the specific skills and qualifications required for niche positions.
• Implementing traditional, creative, and targeted candidate attraction strategies, such as mobile and email campaigns, cold calling, utilization of recruitment marketing, etc. to cultivate and grow talent communities​ for current and future hiring needs, ensuring a steady and engaged pipeline of specialized talent is always available.
• Engaging with potential candidates through personalized outreach, networking events, and communication channels to establish rapport and interest in job opportunities.
• Conducting and presenting thorough and regular market research to understand industry trends, salary benchmarks, and talent availability, which helps in planning effective sourcing and hiring strategies.
• Pre-screening candidates to assess their qualifications, experience, and cultural fit before presenting them to the hiring team.
• Sharing market and candidate insights to business hiring groups, while consulting them on sourcing and hiring strategies.
• Actively promoting the employer brand to potential candidates, highlighting the company’s strengths in the specific industry, and opportunities for career growth.
• Ensuring accurate and up-to-date records of candidate interactions and sourcing activities, using applicant tracking systems (ATS) and other available tools.
• Staying updated with industry best practices, sourcing tools and techniques to continually improve the effectiveness of talent sourcing strategies.
• Fostering diversity and inclusion by sourcing candidates from diverse backgrounds and underrepresented groups, contributing to a more inclusive workforce.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

Responsibilities

The Data Manager is responsible for leading a team of data analysts, managing the end-to-end process of data extraction/collection to final output (e.g. Excel, Tableau etc). They will maintain procedures and controls around the data workstream to ensure maximum efficiency. They will utilize technology e.g. web forms, unstructured data extraction tools and other tools, liaise with clients to develop their product, and actively seek to become an SME in this area.

Tasks

• Manage and lead a team of data analysts
• Establish and enhance the data product offerings for clients in the areas of ESG, public equities, direct portfolio companies etc
• Create and maintain procedures and controls around the data workstream and end-to-end process to ensure maximum efficiency
• Further establish and lead the data team function within AOS, with the collaboration of the DevOps and Client Services where needed
• Manage and further enhance the end-to-end process of data collection/extraction to final delivery/output
• Seek to improve efficiency and processes where needed, utilising technology solutions to reduce manual process / human error
• Perform the development, maintenance, and internal testing of client dashboard (complex and non-complex)
• Support the product development team by implementing new features to the standardisation dashboard, as and when needed
• Transfer pilot data onto portfolio monitoring platform for prospective client demonstrations, identifying the visuals based on the type of data set
• Define, execute, and interpret SQL queries from IQEQ on premise database or data warehouse (e.g. Snowflake)
• Support Client Services and other stakeholders
• Collaborate with stakeholders to understand and troubleshoot dashboard issues and develop appropriate solutions
• Identify new dashboard features, seek improvement and efficiencies in existing client workbook and process
• Lead/support/attend client meetings to understand detailed project requirements, understand business problems and provide recommendations
• Communicate project status updates and provide recommendations
• Follow Definition of Done and process around Azure DevOps
• Conduct demo and/or Cosmos admin training
• Provide buddy system with other developers

Key competencies for position and level

• Customer focus
• Communicate effectively
• Self-development
• Action oriented
• Organisational savvy
• Stakeholder management

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Leadership
• Teamwork
• Problem Solving
• Attention to detail
• Prioritisation
• Proactivity
• Creativity

Time Management

Primary Responsibilities  

In-charge for performing analyses as defined in the Matrix of Laboratory test and Analyses and reporting test results according to the Quality Management System policies and procedures. 

Specific Responsibilities  

• Performs sampling, testing and analyses as defined in the Matrix of Laboratory Tests, and Analyses and in accordance with the QMS and Safety Polices defined in the Safety Manual. 

• Performs preparation of reagents and test solutions and standardization of volumetric solutions in accordance with the standard test methods. 

• Participates in various proficiency / correlation programs. 

• Operates and maintains equipment used in performing analyses. 

• Reads, understands, and follows proper standard operating procedures 

• Analyzes and interprets standard laboratory test results including statistical quality control charts and uncertainty of measurements 

• Prepares and updates reports related to the analyses performed including statistical quality control charts and uncertainty of measurements for routine tests. 

• Signs worksheet and job instructions. 

• Maintains routine documentation, including worksheets, log sheet entries, sample documentations, etc. Records data precisely and accurately. 

• Coaches lab analysts I, lab technicians, lab aides and OJTs on the performance of test, analyses, and sample preparation. 

• Maintains workplace in a safe and orderly condition. 

• Prepares purchase request for laboratory supplies 

• Requests for cash advance subject to review of immediate superior and approval of Laboratory Operations Manager 

• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System 

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to: 

• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in  meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE 

• Acts appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace 

• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements 

• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements 

• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior  

• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines 

• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators 

• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management 

• Fulfills the requirements needed in the success of the QHSEE Management System 

• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations 

Responsibilities

The Data Manager is responsible for leading a team of data analysts, managing the end-to-end process of data extraction/collection to final output (e.g. Excel, Tableau etc). They will maintain procedures and controls around the data workstream to ensure maximum efficiency. They will utilize technology e.g. web forms, unstructured data extraction tools and other tools, liaise with clients to develop their product, and actively seek to become an SME in this area.

Tasks

• Manage and lead a team of data analysts
• Establish and enhance the data product offerings for clients in the areas of ESG, public equities, direct portfolio companies etc
• Create and maintain procedures and controls around the data workstream and end-to-end process to ensure maximum efficiency
• Further establish and lead the data team function within AOS, with the collaboration of the DevOps and Client Services where needed
• Manage and further enhance the end-to-end process of data collection/extraction to final delivery/output
• Seek to improve efficiency and processes where needed, utilising technology solutions to reduce manual process / human error
• Perform the development, maintenance, and internal testing of client dashboard (complex and non-complex)
• Support the product development team by implementing new features to the standardisation dashboard, as and when needed
• Transfer pilot data onto portfolio monitoring platform for prospective client demonstrations, identifying the visuals based on the type of data set
• Define, execute, and interpret SQL queries from IQEQ on premise database or data warehouse (e.g. Snowflake)
• Support Client Services and other stakeholders
• Collaborate with stakeholders to understand and troubleshoot dashboard issues and develop appropriate solutions
• Identify new dashboard features, seek improvement and efficiencies in existing client workbook and process
• Lead/support/attend client meetings to understand detailed project requirements, understand business problems and provide recommendations
• Communicate project status updates and provide recommendations
• Follow Definition of Done and process around Azure DevOps
• Conduct demo and/or Cosmos admin training
• Provide buddy system with other developers

The Guest Relations Specialist is responsible for ensuring we provide the highest level of guest service to all our guests in Fairmont, Raffles and Raffles Residences, and in assisting the Executive Office in its administrative works.

Responsibilities

GUEST RELATIONS and GUEST EXPERIENCE

• Support the Guest Experience Manager and ensure the guest experience centric culture is infused at all times and keep improving guest satisfaction
• Support the Guest Experience Manager and ensure VIP guests’ experience meets expectations from pre-arrival to departure
• Work with the guest relations team and ensure all standards and operational procedures are adhered to

• Assist in preparing for the VIP guest arrivals and take care of the special arrangements/requests for the guest
• To conduct audits that will check the hotel and brand standards and to assist in addressing the findings with the concerned department

• To answer guest reviews timely and to assist in resolving and recovering any issues encountered by the guest

• Consistently monitor VIP guest arrivals, in-house and departures. To offer assistance through the duration of their stay, and to assist in recording guest preferences
• Exhibit problem solving skill in an efficient and timely manner, has ability to recover guest experience from negative into positive one
• Allow and support team members to resolve internal and external guest service issues

EXECUTIVE OFFICE

• Support the Executive Admin in doing the administrative works, including but not limited to:
  • Creating and sending minutes of the meeting, creating reports
  • Creating welcome cards to be signed by the General Manager and the Hotel Manager
  • Creating, releasing, and keeping track of Gift Certificates
  • Assisting in any other requests of the General Manager and the Hotel Manager
  • Routing documents for signature
  • To assist florist in document handling
  • Ordering supplies and equipment for Executive Office

RISK ASSESSMENT

• Conduct of workplace risk assessment (Hazard Identification Risk Assessment and Control)
• Conduct of job hazard analysis (Safe Work Method Statement)
• Reporting of workplace incident  

OTHER INVOLVEMENT

• Familiarize with the ALL and AccorPlus Membership, and enroll guests
• Drive Sparkle and GPP
• Adhere to and promotes the Company’s Health & safety policies to ensure a safe work environment and knowledgeable all safety & emergency procedures

• Data organization, filing, and encoding
• Handle lead sourcing, interviewing and recruiting internship candidates, talent mapping
• Assist the department with events organization
• Other ad-hoc tasks that may be assigned by the supervisor

SUMMARY OF THE ROLE:

As the Director of Global Procurement Purchasing, you will be responsible for overseeing the end-to-end process of purchase order (PO) generation, processing, and delivery management to ensure the timely and accurate fulfillment of procurement requests. You will lead a team to optimize purchasing workflows, ensure compliance with organizational policies, and collaborate with suppliers to guarantee the on-time delivery of goods and services. A focus on process automation, operational efficiency, and cross-functional collaboration will be key to success in this role. This role will manage a team of approximately 25 buyers, with 3 direct reports.

JOB RESPONSIBILITIES AND ROLE ACCOUNTABILITIES:

• Oversee PO Processing Operations: Lead the procurement team in the efficient processing of purchase orders from requisition to order fulfillment. Ensure that all POs are accurately and timely processed within the procurement system, maintaining compliance with company policies.

• Develop and Implement PO Policies and Procedures: Create, implement, and monitor PO processing guidelines to standardize practices across the organization. Ensure policies are compliant with regulatory requirements and internal controls.

• Delivery Management and Vendor Coordination: Collaborate closely with vendors and suppliers to monitor delivery timelines and resolve any issues related to delays, shortages, or quality concerns. Ensure the timely delivery of all goods and services as per the PO agreements.

• Improve Operational Efficiency: Drive initiatives to streamline and automate PO processing, leveraging technology and tools such as ERP systems (e.g., Oracle) and robotic process automation (RPA) to reduce cycle times and eliminate manual errors.

• Ensure Data Accuracy and Reporting: Ensure the accuracy of procurement and PO data within the systems. Develop and maintain reporting mechanisms to track KPIs such as PO cycle time, on-time delivery, and vendor performance metrics.

• Supplier Relationship Management: Work closely with the sourcing team and key suppliers to manage the fulfillment process. Address any issues related to pricing discrepancies, quality concerns, or delivery failures.

• Cross-functional Collaboration: Collaborate with finance, legal, sourcing, and operations teams to ensure that all PO-related activities align with organizational goals and budgets. Ensure a smooth handoff of goods and services post-delivery.

• Team Leadership and Development: Lead, mentor, and develop a team of buyer, providing guidance on PO management, system use, and best practices. Foster a culture of continuous improvement and process optimization.

• Compliance and Risk Management: Ensure that all PO activities comply with internal controls, legal requirements, and financial policies. Proactively manage risks associated with PO fulfillment, including potential delays, pricing changes, and contract compliance issues.

• Vendor Performance Tracking: Work with the sourcing team to evaluate supplier performance based on delivery timeliness, quality of goods, and compliance with contractual obligations. Use performance data to inform future purchasing decisions and improve vendor relationships.

 In order for the incumbent to deliver the expected outcome, the incumbent has authority to perform the following:

• Assign work to achieve deliverables committed to organization goals that complies with work rules and ethics and compliance policies of the Company.
• Perform assigned work to achieve deliverables committed to organization goals in accordance with this job description and in compliance with work rules and ethics and compliance policies of the Company.
• Report anomaly or non-compliance in relation to Ethics and Compliance policies of the Company.
• Report near-miss, close-call and work safety violations in relation to workplace health and safety regulations.
• Report product / production irregularity, anomaly, defectives in relation to product quality assurance.
• Others as assigned or delegated by his/her superior.

A Quality analyst will play a vital role in ensuring the delivery of high-quality and accurate virtual assistance services in the healthcare industry. You will be responsible for monitoring and evaluating the performance of virtual assistants, identifying areas for improvement, and implementing quality improvement initiatives to enhance overall service delivery.

TASKS:

• Monitor and evaluate virtual assistants' performance through call and email monitoring, assessing adherence to quality assurance guidelines and service level agreements.
• Identify areas for improvement in virtual assistants' performance, providing constructive feedback and coaching to virtual assistants to enhance their performance and effectiveness.
• Conduct regular audits and spot checks to validate the accuracy and completeness of tasks completed by virtual assistants.
• Document and track quality assurance findings, trends, and recommendations for continuous improvement.
• Collaborate with cross-functional teams to ensure consistent adherence to quality standards.
• Collaborate closely with Client Services Managers to discuss the performance metrics of VAs.
• Communicate effectively to highlight VAs' strengths and AFIs.
• Develop action plans for improvement based on feedback from CSMs and clients.
• Create comprehensive process flows for various tasks handled by VAs.
• Ensure all process flows are up-to-date and reflect the current best practices.
• Collaborate with teams to streamline processes and improve efficiency.
• Develop and maintain QA forms tailored to specific tasks and client requirements.

QUALIFICATIONS:

• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to multi-task.
• Excellent communication and interpersonal skills.
• At least 2 years of experience in a quality assurance or quality management role, preferably within the healthcare industry. (Experience in Fertility and Mental Health is preferred but not required)
• Proficiency in using quality monitoring tools and software.
• Ability to work well in a team environment and collaborate with cross-functional teams.

PRIMARY

• Computer Processor: at least Intel Core i3-5th gen (2015 or later) AMD Ryzen 3
• Computer Memory/RAM: at least 8.00 GB
• Computer Operating System: at least Windows 10 / Mac OS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output

BACK-UP

• Computer Processor: at least Intel Core i3-3rd gen (2015 or later) or similar
• Computer Memory/RAM: at least 4.00 GB
• Computer Operating System: at least Windows 10 / Mac OS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

RATE AND REWARDS:

• Rate is as high as $850 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support Representative work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Installs, modifies, and makes minor repairs to computer hardware and software systems.
• Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
• Maintains system functionality by testing computer components.
• Helps design and implement networks.
• Consults with users to determine appropriate hardware and software needs and assists in placing orders.
• Maximizes computer systems capabilities by studying technical applications and making recommendations.
• Tests compatibility of new programs with existing ones.
• Gathers data to identify and evaluate technical purchasing options.
• Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.
• Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs.
• Installs software and necessary applications for workflow.
• Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
• Maintains system capability by testing computer components.
• Carries out software, network, and database performance tuning.
• Documents hardware and software updates.
• Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies.
• Prepares reference material for users by drafting operation instructions

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

• 2 years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
•  Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired. 

• Private Health Insurance
• Paid Time Off
• Training & Development
• Mental Health Program
• Philhealth Coverage

As a Developer Relations Engineer at BreederDAO, you will be a vital link between our development team and the broader developer community. You will advocate for our ecosystem, ensuring developers have the tools, resources, and support they need to succeed. Your role will involve a combination of speaking engagements, developer onboarding, recruitment, and leveraging your knowledge of the game development lifecycle to foster a vibrant community.

Responsibilities:

• Represent BreederDAO at conferences, webinars, and other speaking engagements.
• Create and deliver presentations, workshops, and tutorials to educate and inspire the developer community about our platform and tools.
• Engage with developers on social media, forums, and other online platforms to provide support and gather feedback.
• Develop and implement strategies for onboarding new developers into the BreederDAO ecosystem.
• Work closely with the recruitment team to identify and attract top talent in the game development and blockchain spaces.
• Organize and lead hackathons, meetups, and other events to engage and recruit developers.
• Serve as the primary point of contact for developers using BreederDAO tools and services.
• Provide technical support and guidance to developers, helping them to resolve issues and optimize their projects.
• Advocate for developers’ needs within BreederDAO, ensuring their feedback is heard and acted upon.
• Produce high-quality technical documentation, tutorials, and sample projects to help developers get started with our platform.
• Write blog posts, create videos, and contribute to other content that showcases the potential of BreederDAO’s technology.
• Maintain a deep understanding of the game development lifecycle, from concept to launch.
• Stay up-to-date with the latest trends and advancements in blockchain technology and game development.
• Share insights and best practices with the community to foster a culture of continuous learning and improvement.
  

• Proven experience in developer relations, developer advocacy, or a similar role.
• Strong public speaking and presentation skills, with experience in delivering technical content to diverse audiences.
• Familiarity with the game development lifecycle and experience with game development tools and technologies.
• Solid understanding of blockchain technology and its applications in gaming.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• Passion for fostering a vibrant and inclusive developer community.
• 2+ year in developer relations or developer community lead role
• Experience organizing and leading developer events such as hackathons, meetups, or conferences.
• Exposure in game development, with hands-on experience in creating games or digital assets.
• Knowledge of smart contracts, decentralized applications (dApps), and related blockchain technologies.

WHAT IS YOUR ROLE

As the HR Business Partner, you will manage the day-to-day HR Operations of your assigned Clients. You will manage the administration of the human resources practices, procedures, and programs. You originate and lead HR practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, goal attainment, and the ongoing development of a superior workforce. You coordinate the implementation of services, practices, and HR projects through the People Experience Advocates, and assist and advise company managers about Human Resources issues.

 WHAT WILL YOU DO

• Assist with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
• Prepares periodic reports for management, as necessary or requested
• Maintain in-depth knowledge of the roles and responsibilities of the client team and continuously create and implement programs that support the team members’ growth and development, as well as address performance gaps
• Assist with the implementation of the performance management system, which includes performance development plans (PDPs) and other development programs.
• Ensure that the people's experience (lifecycle) is executed properly by all stakeholders.
• Assist with the development of human resources policies for the company concerning employee relations.
• Partner with management to communicate Human Resources policies, procedures, programs, and laws.
• Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
• Participate in the conduct of investigations when employee complaints or concerns are brought forth.
• Assist with the implementation of company safety and health programs.
• Assist with employee communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, and one-on-one meetings.
• Represent the People Experience team in meetings requiring consultation, provide guidance, and ensure that HR is up to date with relevant information
• Helps in culture building particularly in embracing our Core Values and practicing on what a Boldranian should be

YOU HAVE…

• Bachelor's/College Degree in Human Resources, Psychology, or a related field
• 4-5 years HR Generalist or Business Partnership experience, preferably in the BPO industry
• Extensive knowledge of PH labor laws
• Experience using BambooHR is highly desirable
• Willingness to specialize in labor law and employee relations
• Intermediate skills in cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications

YOU HAVE...

• Bachelor's/College Degree in Human Resources, Psychology, or a related field
• 4-5 years of HR Generalist or Business Partnership experience, preferably in the BPO industry
• Extensive knowledge of PH labor laws
• Experience using BambooHR is highly desirable
• Willingness to specialize in labor law and employee relations
• Intermediate skills in cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications

• Private Health Insurance
• Paid Time Off
• Training & Development
• Mental Health Program
• Philhealth Coverage

I. Description

Work Arrangement: Fully remote, overlapping EST working hours

Job Type: Full-time

Salary Range: Up to $2,200 per month, Based on Skills and Experience

Work Schedule: 40 hours per week, with core hours between 9 AM – 6 PM EST or 8 AM to 5 PM EST

Locations: Remote, open to candidates in Colombia and Philippines

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

Our client offers personalized financial planning and investment management services, primarily targeting high-income women and couples. Their approach focuses on empowering clients through education, offering unbiased, fee-only advice. With a Certified Financial Planner® at the helm, they specialize in managing complex financial situations, ensuring that clients can achieve their wealth-building goals efficiently and confidently.

Role Overview:

The Operations Associate role is responsible for overseeing daily operations, providing high-level assistance to the CEO, managing client and partner communication, and supporting marketing and sales initiatives. This role requires a balance of operational efficiency, organizational skills, and effective communication across various business units.

Your Impact:

This position is vital in ensuring smooth daily operations and executive support, enhancing client relationships, and driving growth through marketing and sales support. By streamlining processes and managing key communication, the role significantly contributes to overall business efficiency and success.

Key Responsibilities:

1. Operations Support:

• Manage daily operations to ensure efficient workflow across multiple business units.
• Streamline processes using tools like Google Spreadsheets and Zapier to enhance operational efficiency.
• Monitor project progress, report on milestones, and suggest continuous improvements.

2. Executive Assistance:

• Provide high-level support to the CEO, including complex calendar management, travel arrangements, and handling confidential information.
• Schedule and coordinate meetings across multiple time zones and stakeholders.
• Prepare meeting materials, reports, and presentations.

3. Client & Partner Communication:

• Serve as the primary point of contact for clients and external partners.
• Draft and review correspondence, presentations, and other key documentation.
• Ensure timely communication and follow-up on client inquiries.

4. Marketing & Sales Support:

• Assist in the development and implementation of marketing strategies.
• Manage CRM and outreach tools to support lead generation and client onboarding.

Immediate tasks anticipated for the candidate to fully own on week 1:

• Get acquainted with the team and understand the company’s mission and values.
• Schedule introductory meetings with key team members and stakeholders.
• Take full ownership of the CEO's calendar and begin handling complex scheduling.
• Organize and manage digital files, presentations, and other project materials.
• Begin supporting ongoing initiatives, including tracking and consolidation.

Must-Have:

• Strong organizational skills to manage multiple tasks like operations, executive assistance, and client communication.
• Basic knowledge of automation tools like Zapier to streamline processes.
• Experience in financial services or a related industry with a solid understanding of financial processes.
• Proficient in CRM systems for managing client and lead data.
• Excellent written and verbal communication skills to interact with clients, partners, and internal teams.
• Familiarity with project management tools to track and coordinate tasks effectively.
• Ability to handle sensitive and confidential information with discretion.

Nice-to-Have:

• Tech Savviness
• Experience working with remote teams.
• Bilingual proficiency in Spanish.
• Experience with Trainual.com
• Experience supporting marketing or sales efforts, especially with CRM and outreach tools.

Compensation Package:

• Competitive Salary: Up to $2,200 per month, Based on Skills and Experience
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

Octal Philippines Inc. is a reputable IT solutions company looking for a skilled VB.NET Developer to join our dynamic team. As a VB.NET Developer, you will be responsible for designing, developing, and maintaining applications using the VB.NET framework. This is an exciting opportunity for a motivated individual with a strong foundation in VB.NET development and a passion for creating robust software solutions.lated technologies

• Bachelor's degree in Computer Science, Information Technology, or related field
• At least 2 years of experience in VB.NET development
• Strong proficiency in VB.NET, SQL Server, and related web technologies
• Experience with object-oriented programming principles
• Understanding of software development methodologies and best practices
• Excellent problem-solving skills and attention to detail
• Ability to work effectively in a collaborative team environment
• Strong communication skills, both written and verbal

KEY SKILLS

• skill set Knowledge on python, Sgl Server, crystal report   and System analysis and design
• so basically will be a senior programmer.. will create  adhoc programs in the shortest possible time. 
• With good communication skills, analytical people can work with a team. has good leadership skill

As a Sales and Tech Lead, you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue. You are also expected to:

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Collaborate with stakeholders on a regular basis for changes in promotions and updates
• Conduct all defined and required process compliance and adherence to all team members, partners, and third-party providers