Total 6,294 Others/Any job vacancies

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

DUTIES AND RESPONSIBILITIES

Functional Support

• Work with end-users to analyze, design, construct, and implement SAP applications in support of regular business operations
• Work as a system analyst with key personnel to help define user needs and design or recommend solutions
• Document applications and provide cross-functional training as needed
• Maintain liaisons with business and 3rd Party consultants and internal IT team for the resolution of SAP issues
• Assist and support in the system roll-out and implementation
• Perform and maintain functional configuration to ensure that the system is working properly
• Works with functional business areas to build Business Cases for system enhancements or improvement
• Develop plans and implement related to SAP improvements
• Responsible for the fulfillment of  Service Request and Incidents in coordination with the subject matter experts and 3rd party consultants
• Troubleshoot incidents and problems encountered by the users and provide recommendations to improve the process
• Prepare appropriate procedures and documentation to hand off support to users

Project Management

• Deliver projects according to approved project management standards to ensure the agreed scope, schedule, budget, and objectives are met
• Prepare and submit regular status reports to relevant stakeholders, indicating tasks completed, risk assessment, issues encountered, and other items requiring management action

Although no two days are ever the same, there are some things that you can expect to be involved in as a Visual Merchandiser include 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Analyse selling information and take responsibility for the visual direction of the store  
• Installing window displays 
• Creating inspiring outfits and styling mannequins  
• Merchandising stock on the shop floor 
• Support the sales staff with store operations  
• Set the visual merchandising standard for the store and train other managers and staff  
• Being a COS brand ambassador and providing the best experience for our customers. 

Responsibilities 

Our Customer Communication & Engagement Specialists are responsible for ensuring an outstanding service experience across our Social Media channels, for customers interacting with us in a private message. Timely, easy and personal service is the goal, striving for first contact resolution for all interactions. Social is a channel we want to build on and grow, offering customers more options to obtain service from us. Typical enquiries include: 

Respond and resolve customers concerns to ensure a balance between optimum outcomes for the customer and the business in accordance with brand values, company standards and service levels. 

Ensure an efficient service experience that is personal and empathetic, striving for first contact resolution and a reduction in repeat contact – solve the customers enquiry first time round! 

What will a normal day look like? 

• Working with other departments to achieve a resolution 
• Receive and assess customers queries across all Social Media channels 
• Understand the customers concerns to determine the most appropriate approach for resolution 
• Making decisions based on customer enquiries and intercept any potential issues 

The Real Time Analyst is responsible for monitoring all call queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved. The real Time Analyst will monitor agent activities ensuring adherence to schedules and activity entries are up to date with scheduling systems.

• Maintain rosters in line with business and staff requests.
• Maintain real time activities for a clear view of rostering data
• Produce highly accurate reports highlighting results across key business drivers, including trends.
• Produce highly accurate reports highlighting results across key business drivers, including trends.
• Work with the business to ensure that key tasks performed drive Business Success.
• Maintain a high level of professional communications with internal and external stakeholders
• Accuracy in all work completed
• Adherence to your schedule
• Maintaining a high standard of output while completing tasks within reasonable timeframes.
• To perform other related tasks as necessary from time to time.

You will support our organisation's efforts to achieve ISO27001 certification. As an internal auditor, you will be responsible for planning, conducting, and reporting on internal audits to assess the organization's information security management system (ISMS) against the requirements of the ISO27001 standard. You will work closely with the project team and provide recommendations for improving the ISMS to meet certification requirements. You will have strong communication and analytical skills, attention to detail, and an understanding of the information security management system framework. 

RESPONSIBILITIES

• Audit Compliance: Develop an internal audit program and schedule to cover all applicable ISO27001 requirements and conduct regular audits to assess compliance with ISO 27001 standards and best security practices. 

• Policy Evaluation: Conduct thorough, objective audits of the organisation's ISMS, including policies, procedures, processes, and controls to ensure effectiveness and adherence to ISO 27001 requirements. 

• Gap Identification: Identify gaps, nonconformities, and areas for improvement in the information security management system (ISMS). 

• Reporting: Prepare comprehensive audit reports detailing audit findings, recommendations, and corrective actions. Liaise with the certification body and support the external audit process. 

• Collaboration: Collaborate with cross-functional teams to follow up on corrective and preventive actions to address audit issues. Provide guidance and training to process owners on ISO27001 audit requirements.  

• Stay-Informed: Stay informed about updates to ISO 27001 standards and industry best practices.

• Bachelor’s degree in Information Technology, Computer Science, Information Security, or a related field. 

• Minimum 3-5 years of experience conducting internal audits, preferably in information security management systems. 
• Strong understanding of ISO27001, information security principles, risk management, and control frameworks. 
• Strong communication and analytical skills to assess complex systems and processes. 
• Excellent communication, interpersonal, and report-writing skills 
• Ability to work independently and as part of a cross-functional team 
• Attention to detail and analytical thinking skills 

• tandards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Salary: P160,000-210,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM-06:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor's Degree in Information Technology, Computer Science, Accounting, Business Administration or any related field
• Minimum of 10 years of experience in Finance reporting/Global Performance Reporting and Analysis, with at least 5 years in a leadership position.
• Intensive exposure and in-depth understanding of finance operations and financial data.
• Experience in preparation of presentations/analytics/reporting to senior executives and Board.
• Relevant retail/industry experience
• MS D365 ERP and MS Power BI experience is highly desired

Nice to Have:

• CPA/CA Certifications-preferred
• Passionate and curious about retail and product data

What will you do?

Reporting to the CFO, the Head of Performance Reporting and Analysis will standardize performance reporting for Functional business teams. The role involves gathering routine information, standardizing formats, and delivering them on time to key stakeholders. You will also contribute to the CPU data project, implementing Power BI across the business.

Reporting Standardization and Strategy:

• Lead the standardization of performance reporting formats across functional business teams.
• Develop a reporting strategy and framework for the organization.
• Define and build the overall reporting strategy with the CPU Data Project (Power BI).
• Take stock of current management reporting practices in key business functions.
• Build and plan the transition to a centralized reporting framework.
• Oversee the transition of reporting from various departments like retail, products & planning, supply chain, and manufacturing.

Performance Reporting and Analysis:

• Improve the visibility and understandability of standard reporting for the business.
• Drive improvements in standard reporting to reflect the true financial position (sales, profitability, balance sheet, cash flow).
• Provide insights and analysis from reports to identify risks and opportunities.
• Ensure continuous improvement within the Reporting and Analysis function.

Retail Reporting:

• Take ownership of the retail Profit and Loss (PandL) reporting.
• Analyze and provide insights on the profitability of retail business activities and property portfolio.
• Ensure retail reports are fit for purpose for various audiences (store managers, board members).
• Create clear, concise, and actionable management reports for retail.

Team and Project Support:

• Initiate or drive process improvements within the area of control to improve efficiency and mitigate risk.
• Assist the Finance team with ad-hoc requests.
• Participate in and help lead the wider finance team as needed.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- With over 1,000 to 5,000 employees have grown to become one of Australia’s most well-known furniture manufacturers and retailers. Their furniture superstores can be found in every major metropolitan city and regional towns, with over 85 stores across Australia. They take pride of making, selling and guaranteeing well-designed furniture that everyone can truly afford.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Overview of the role

Design practice solutions to ensure engagements meet client needs, business requirements and future business growth objectives.

What you will be doing

• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.

• Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.

• Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs.

• Consults with clients on the most strategic technology projects within a practice area.

• Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations.

• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.

• Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.

• Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.

• Identifies business process improvements for increased efficiency and enhanced client experience.

• Ensures practice provides industry thought leadership.

• Mentors and develops resources to grow practice knowledge among services organization.

• Researches and resolves critical issues related to practice in a timely and professional manner.

• Provides technical and business domain expertise.

• Works directly with clients and may travel to client sites.

• Other related duties assigned as needed.

What you bring

•  Project Management and consulting background for Large complex multiple projects Industry practices

•  Good business acumen

•  Experience of treasury management system implementation and professional services for corporates and/or banking and financial services is preferred

•  Upper stakeholder management

•  Sales support experience
• Negotiation skills regarding complex issues
• Adaptable and able to show good performance in fast-paced, changing business environments
• Strives for continuous improvement
• Honest, ethical, and consistent in word and deed

What we offer

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits.

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Your key tasks 

• Support in maintenance of Employee Personnel Files
  • Ensure that employee documents are deleted/removed according to Avaloq Global Retention Policy
  • Ensure pre-employment documents are maintained/stored in Personnel Sharepoint Folder.
  • Uploading pertinent documents in employee E-dossier in SAP
• Support in Onboarding Activities
  • Support in monitoring pre-employment requirements for New Joiners
  • Sending of Onboarding Invite to new Joiners (sending of Calendar Invites only. Onboarding Agenda and Welcome Email)
• Support in Offboarding Activities
  • Schedule and confirm Exit interviews with Leaver employee/s (sending calendar invites only)
• Assist with Government Statutory reporting or any related report (as needed)
  • Prepare Philhealth ER-2 enrolment
• Participate in HR Operations Meetings (Bi Weekly, TRILA etc)
  • Actively participate in brainstorming sessions  and process improvement initiatives
• Others
  • Support in creation of regular reports and presentations as needed
  • Assist HR Department to perform all other duties as assigned

We are looking for a committed and competent IT Service Desk Agent to become the new member of our Global IT Service Desk team in Manila. We are looking for a professional, responsible and self-reliant individual to help our Global IT Service Desk team in Avaloq which requires close collaboration with all IT team members and users worldwide.

Your key tasks 

• Serve as the first point of contact for end users seeking technical assistance over the phone, email, and tickets
• Fixing the problems identified by users
• Capture and conduct progressive incident analysis and remediation of incidents
• Support end users via tickets, phone, email, and remote access
• Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders
• Documentation of systems, procedures and processes
• Processing IT service requests and managing the request fulfillment process 
• Provide accurate information on IT products or services

Position Summary:

The HR OD Intern will collaborate closely with the Organizational Development team to support performance management programs, assist with administrative tasks, and contribute to various OD-related activities. This role provides a valuable opportunity to gain hands-on experience in the fields of organizational development and performance management.

Key Responsibilities:

Performance Management

• Maintain and regularly update performance management documents.

• Ensure the microsite contains all necessary learning content and aligns with branding standards.

• Work with the OD Manager to create and design materials for performance management activities and events.

• Provide support during performance management programs and events.

• Assist in drafting and disseminating performance management-related email communications.

Other Tasks

• Performs other tasks as may be assigned by the team leader.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Job Summary  

• To provide and ensure the timely and high quality service and deliverables to the cluster clients for funds and/or corporate clients allocated to you on a regular basis.  

• Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements.  Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and weaknesses.  

• This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables.  

• To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ Philippines Inc.'s policies and procedures.  

Core Responsibilities   

• Responsible for the preparation of Financial Statements with Disclosures and other ad-hoc service requests for funds and/or corporate clients.  

• To ensure all deliverables are timely and accurate   

• Acquiring knowledge of designated clients' requirements and deliverables.  

• Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements  

• Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role  

Tasks & Duties  

Cluster Client Delivery  

• Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables.  

• Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements.  To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant.  

• Delivers consistent and quality information within the agreed timeframes.  

• Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines.  

• To be knowledgeable with the components of the reports generated by the appropriate platform/s.  

• To be able to review outputs and all other deliverables prepared.   

• To address review comments.  

• Takes ownership, prepares and replies to cluster/Client/Investor’s queries within 24 hours.  

• Escalates any job-related issues and concerns to the appropriate authorities in a timely manner.  

• Provides support to the rest of the team and other teams, as needed.  

Workflow Management  

• Ensures timesheets are completed daily and accurately filed for all hours worked knowledge and understanding of the clients’ agreements,   

• Sets up, monitors, updates and closes all deliverables via the workflow planner  

Systems  

• Understands and uses best practice on accounting platform/s.  

• Understands and becomes knowledgeable on how to generate reports using reporting platform/s.  

Risks  

• Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors.   

• Reports any breaches, complaints or errors to appropriate authorities in a timely manner.  

• Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error.  

Other

• May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function.  

• Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. 

Key behaviours we expect to see :

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: 

• Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm 

• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations 

• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences 

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions 

• Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels 

• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals 

• Manages Conflict - Handling conflict situations effectively, with a minimum of noise 

• Interpersonal Savvy - Relating openly and comfortably with diverse groups of people 

• Organizational Savvy - Manoeuvring comfortably through complex policy, process and people-related organisational dynamics 

The Consultant Engagement Representative is responsible for providing an exceptional experience through best-in-class service! You will manage the Consultant/Contractor experience throughout the assignment life-cycle and proactively manage communication-related to essential job functions. Additionally, you will ensure our consultants receive superior support for all job-related questions, concerns, or issues.

The Consultant Engagement Representative will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use a script for Onboarding, Check-in, and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with the Talent Experience Team to drive service in supporting accounts.
• Weekly call with the Talent Experience Team in the US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practices” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

1. Land Management
   • Reviews documents, such as, but not limited to, titles, tax declarations, certifications by various government entities, in relation to the conduct of the legal diligence of properties that the Company want to acquire;
   • Provide legal opinion and summarize the risks involved in the properties if the Company decides to purchase the same;
   • Recommend to the Farms Project Team and Company’s Management on how to decrease, if not eliminate, the risks in relation to the properties;
   • Assist in contract drafting and negotiation for the sale of the properties;
   • Oversees and manages the reclassification and conversion of the properties purchased by the Company to ensure that the same may be used for the identified purpose. Reviews documents submitted to various government agencies in support of application for land use reclassification and conversion;
   • Ensures that the Company is shielded from potential liability(ies) or such liability(ies) are within industry parameters and/or existing limits set by the Board of Directors or responsible officer(s) of the Business Unit (BU), and the drafts of documents are in accordance with the mandate given by the Board of Directors or responsible officer(s) of the BU (Requesting Unit) and applicable laws, rules, and regulations;
   • Conducts research in preparation for proposal and negotiation of the terms and conditions, or revisions thereof, contained in the documents prepared or reviewed by the AEV Contracts Team, as the case may be, during conferences and meetings with the other party(ies) thereto and ensure that the Group’s interests are consistently advanced;
   • Attends conferences, meetings, and discussions with the BU (Requesting Unit) concerning the terms and conditions set forth in the Documents;
   • Assist in conducting orientation and providing training on documents review and negotiation to the other team members of the Company;
2. Contract Management
   • Prepares drafts of documents based on the standards of COE Corporate and Commercial Projects and the requirements of the Food Group, and in accordance with the existing corporate charter and by-laws of the Group, and applicable laws, rules, and regulations; 
   • Reviews, revises, and modifies the draft of documents prepared by the different teams submitted to TLC Team for review and rendition of opinion to ensure that risks are eliminated;
   • Ensures that the Group is shielded from potential liability(ies) or such liability(ies) are within industry parameters and/or existing limits set by the Board of Directors or responsible officer(s) of the BU, and the drafts of Documents are in accordance with the mandate given by the Board of Directors or responsible officer(s) of the BU (Requesting Unit), and applicable laws, rules, and regulations;
   • Conducts research on behalf of the TLC Officer in preparation for proposal and negotiation of the terms and conditions, or revisions thereof, contained in the documents prepared or reviewed by the Lex team, as the case may be, during conferences and meetings with the other party(ies) thereto and ensure that the Group’s interests are consistently advanced;
   • Attends conferences, meetings, and discussions with the BU (Requesting Unit) concerning the terms and conditions set forth in the Documents;
   • Assists the COE Corporate and Commercial Projects Team in establishing acceptable and uniform standards for the Documents and a systematic and uniform method of review of the Documents;
   • Conducts orientation and provides training on documents review and negotiation to the other team members of the Group, as necessary;
3. Legal Compliance Management
   • Develops a good understanding of each business unit in Philippines, its strategies, its environment, competitive pressures and differentiating factors, and to use that knowledge to advise the management of the new laws, regulations or updates that impact or influence the business strategies and operations directly or indirectly;
   • Provides guidance and monitors the compliance of the Food Group Philippines with the applicable laws, rules, and regulations, including monitoring of the timeliness of obtaining/renewing necessary permits and licenses by the concerned operations/department team leaders, and provides management report on the Group’s compliance;
   • Coordinates with relevant government and other external networks, such as the Department of Agriculture, Department of Agrarian Reforms, Department of Environment and Natural Resources (DENR), Food and Drug Administration (FDA), Board of Investments, Philippine Economic Zone Authority, Department of Trade and Industry (DTI), Department of Science and Technology (DOST), Department of Energy (DOE), Bureau of Customs (BOC), Department of Justice (DOJ), Department of Labor and Employment (DOLE), Department of Labor and Employment (DOLE), and other government and regulatory bodies;
   • Monitors, and as necessary, coordinates compliance activities of the COE Legal and Compliance Team and business units to remain abreast of the status of all compliance activities and to identify trends;
   • Assists in identifying potential areas of compliance vulnerability and risk; proposes corrective actions and oversees the implementation for resolution of problematic issues, and coordinates with the business units to provide general guidance on how to avoid or deal with similar situations in the future;
   • Provides an assessment of the current legal trends that expose Food Group Philippines to risks or provide opportunities for the Food Group Philippines to ensure that Food Group Philippines senior leadership stays up to date on the legal development;
   • Assists in developing, initiating, maintaining, and revising policies and procedures for the general operation of the Food Group Philippines Compliance Programs and its related activities to prevent illegal, unethical, or improper conduct. Oversees the dayto-day operation of the Program;
   • Engages in active and continuing dialogue/collaboration with the Business Partners and external counsels to promote sharing of knowledge, experience and expertise among the legal practitioners in the Aboitiz Feedall Legal Team so that existing as well as emerging legal and regulatory issues, risks, threats or trends relating to the Food Group Philippines are properly identified, managed and best legal practices are implemented group wide;
   • Assists the in leading a rapid and effective response to situations where significant unanticipated legal threats to the group arise, makes recommendations on the nature and timing of actions to be taken, with defined responsibilities, and as appropriate overseeing the effective execution of those actions;
   • Assists in ensuring that the Food Group Philippines senior leadership is kept fully abreast of the changes and impact of relevant legal knowledge, developments and requirements, providing appropriate oral and written interpretations as necessary;
   • Works/coordinates closely with the Aboitiz Feedall Legal and Compliance functional team leaders (corporate secretarial, tax, contracts, labor and litigation) to ensure that the Team is fully aware of government affairs and developments that have impact on Business Units (BUs) and the Legal Team’s current practices and processes;
   • Collaborates with and assists the Aboitiz Feedall Legal and Compliance functional team leaders to develop some real knowledge and understanding of the new laws and regulations, updates and changes of current laws to allow Aboitiz Feedall Legal and Compliance to take on a more effective, proactive and business-based approach to its legal advisor role to the business units.
4. Litigation Management
   • Manages litigation and other modes of dispute resolution involving the Food Group Philippines by implementing legal strategies to meet the company’s objectives and/or minimize the adverse impact of the legal action to the company;
   • Coordinates and oversees the successful provision of services rendered by external legal counsel and other relevant firms or advisors employed to represent the Food Group Philippines and to protect the Group’s interests and evaluate the same based on the requirements of the company;
   • Provides a timely review of draft pleadings prepared by external legal counsel in cases involving the Food Group Philippines
5. Labour
   • Handles delivery of advisory, case/matter management, policy development and training development services relating to general labor standards, basic occupational health and safety. Subcontracting arrangements, labor audit, employee discipline, union and collective bargaining advisory, alien employment regulations, and other labor and social legislation laws and regulations, all with the objective of ensuring that Food Group Philippines is compliant with relevant labor and social legislation and regulations.
   • Manage performance of external legal advisors and counsels engaged to handle labor claims initiated against Food Group Philippines, or provide outsourced legal services in relation to negotiations with labor unions and/or complying with labor and employment regulations.
   • Assist and provide recommendations to Food Group Philippines HR in the continuous improvement of hiring, pre-employment, subcontracting, post-employment and employee policies and processes.
6. Other Tasks
   • Performs other related activities that may be assigned by immediate supervisor.

Responsibilities:
 

• Coordinate with team members, assigning tasks, and setting priorities based on the volume and urgency of support tickets.
• Monitor the support ticketing systems throughout the day to ensure that incoming inquiries are assigned, addressed, and resolved in a timely manner.
• Assist team in finding appropriate DevOps resources. Handle escalated cases that require specialized expertise or attention.
• Keep track of team performance metrics, such as response times, resolution rates, and customer satisfaction scores. Identify areas for improvement and take proactive steps to address any issues.
• Conduct one-on-one coaching and ensure that team members are trained, certified, and updated on new Salesforce features to enhance their technical skills, product knowledge, and customer service abilities.
• Provide mentorship and guidance to team members, conduct routine performance evaluations to ensure adherence to call center standards.
• Develop guidelines and protocols for standard effective communication with the customers within the DevOps team.
• Manage/create knowledge-base systems using a variety of tools such as Trailhead, FAQs, and troubleshooting guides to help team members resolve common issues efficiently. Implement a system to enable DevOps specialists to create and update knowledge base articles effectively.
• Collaborate with other departments, such as Account Managers, Project Managers, RPD, and Customers to address cross-functional issues and ensure alignment with business objectives. Participate in meetings and discussions to provide input on system enhancements or process improvements.
• Handle escalations from team members or users that require managerial intervention or executive-level support. Communicate with stakeholders to manage expectations and ensure timely resolution of escalated issues.
• Conduct regular quality assurance reviews of support interactions to ensure adherence to service level agreements, company policies, and best practices. Provide feedback and coaching to team members to maintain service excellence.
• Analyze reports on team performance, user feedback, and key metrics to identify trends, patterns, and areas for improvement. Present findings to management and recommend strategies for enhancing team efficiency and effectiveness.
• Handle administrative tasks such as scheduling, resource allocation, and performance evaluations.
• Maintain accurate records of team activities, achievements, and challenges for reporting and analysis purposes.
• Actively seek feedback from team members and users to identify opportunities for process optimization, system enhancements, and service delivery improvements. Implement changes based on feedback and lessons learned to continuously improve team performance and user satisfaction.
• Manage an agile DevOps delivery team who will have the responsibility of reviewing customer requests, formulating estimates, and overseeing delivery item backlog within the managed service package.
• Contribute to the recruitment process which includes conducting interviews, evaluating candidates’ qualification, and making hiring recommendations.

Email Account Coordinators work closely with SMEs within the extended Merkle Digital Messaging team to execute end-to-end digital marketing campaigns and provide quality campaign execution service to clients.

Key Responsibilities:

• Drive development of email and production execution, producing timely and accurate campaigns.
• Coordinate internal and external meetings, track open jobs, and drive account management efforts including maintaining responsibility for updating daily campaigns, follow up, and organizing account documentation. 
• Prioritize and manage multiple digital campaigns simultaneously.
• Successfully support activities that drive execution of clients’ marketing strategy.
• Produce error-free work, following standard operating procedures.
• Upskilling in email platform, project management platforms, and other platforms relevant to execution.
• Responsible for campaign monitoring and pulling post-launch campaign metrics.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

This position is responsible for the day-to-day, business-as-usual, support of the Windows, Virtual and Cloud server environments.  This includes the installation, configuration, and maintenance of the Windows, Virtual and Cloud environments. 

This is an advanced professional role with a highly-skilled with extensive proficiency. 

The qualified individual will:

• Develop large and/or complex solutions that require analysis and research

• Will work on multiple projects as a project leader or frequently as the subject matter expert

• Will work on projects/issues of medium to high complexity that requires demonstrated knowledge across multiple technical areas and business segments.

• Will coach and mentor junior technical staff

• Will work under minimal supervision on complex projects

• Will have wide latitude for independent judgment.

What you will be doing and what you bring :

Strong Windows Server 2003, 2008 & 2012 Operating Systems Experience:

• Knowledge and experience of Windows operating systems and related utilities and hardware

• Troubleshooting Windows Server issues by providing detailed written root cause analysis and action plans for permanent resolution.

  • Must have the ability to analyze server crash dumps to determine root cause analysis.

  • Must be able to effectively analyze and solve problems

  • Must be able to monitor usage and performance

  • Must be able to troubleshoot server, software and hardware issues

• Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs

• Must be able to propose and implement systems enhancements that will improve the reliability and performance of the system

• Must be able to install and maintain software

• Must have extensive knowledge of SAN storage and be able to present storage to Windows OS

• Work with Information Security to define and ensure platform security

  • Supports Web access and electronic messaging services, and maintains a secure systems environment

• Must have extensive knowledge of IIS, and the ability to complete code deployments

• Maintain Server Infrastructure and ensure high availability:

  • Experience in Large enterprise windows infrastructures 1000+ servers.

  • Knowledge of Microsoft clustering

• Other related duties assigned as needed

Strong VMware ESX/vSphere 5.x and 6.x Experience:

• Must have knowledge and experience in VMWare and virtual infrastructures

  • Must be able to troubleshoot VMware-ESX related incidents

  • Must be able to Patch and maintain ESX host servers

  • Must have extensive knowledge of SAN storage and be able to present storage to ESX hosts

Network:

• General network management/configuration and knowledge of TCP/IP

• General knowledge of network monitoring tools

Automation:

• Develop automation to assist in day to day operations through orchestration and or scripting

• Proposes and implements systems enhancements that will improve the reliability and performance of the system

  • Development and tool creation

  • Development of self-service portals

  • Development in VBScript, SQL & PowerShell SQL Reporting Services

  • Design endpoint platforms and solutions

Hardware

• Must have Dell and HP ProLiant (DL/ML/BL) servers, enclosures, and/or Cisco UCS blade server experience

  • Including support and troubleshooting of hardware issues and providing hardware specifications to users based on application needs and anticipated growth.

  • Must be able to troubleshoot converged and hyper-converged infrastructure related incidents

General

• Knowledge of technical writing principles and practices

  • Must have strong verbal and written communication skills

  • Microsoft Office including Excel, and Visio.

• Design and deliver a consistent user experience to all clients.

• Must be able to work nights and weekends to support 24x7 environment

• Must be able to work independently as well as with a team

• Must have the ability to establish and maintain an effective working relationship with employees, vendors, and clients

• Must have the flexibility to adapt to new technologies and perform all other work as required

What we offer you :

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Description

Will manage a global team and act as the focal person for all global POS and inventory concerns.

 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure the team regularly conduct a timely and accurate reconciliation of customer sales and inventory data against company records and ensure accuracy of claimed rebates.
• Tracks customer’s inventory and sales and maintains good rapport and close communication with customer and other stakeholders.
• Provide support and training to customers and other stakeholders regarding the sales data and inventory report process.
• Validate and ensure retailer deductions against PP claims are valid and reasonable before payment processing.
• Ensures timely and accurate Price protection payments for all distributors.
• Monitor and ensure distributor disputes in line with POS and inventory variances are addressed timely and accurately.
• Work with IT and support team for EDI onboarding and validation.
• Participate in Model N and other system UATs.
• Actively participate in the company’s projects, process improvements and system enhancements.
• Prepare necessary reports, and documents for monthly and quarterly close.
• Manage files, records, transactions, and other office procedures and maintain audit trail.
• Provides audit walkthroughs for SOX compliance and ensures audit samples are reviewed and provided timely.
• Ensure targets, measurements and service levels are met.

The Accountant will work together with the ASEAN Finance Team and Asia Shared Service Centre (SSC) to support the Philippines business by managing the day-to-day finance operations, delivering timely reports and analysis.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Working with ASEAN Finance team and Asia Shared Service Centre (ASSC) closely to ensure the financial record is maintained correctly and timely included :

• Ensure Revenue and Cost are recorded correctly, and intercompany billings are performed.
• Compliance in accordance with Group guidelines and timely release of accruals, if any.
• Support Intercompany transactions for Philippines incl. agreements, invoicing, resolving mismatches and cash settlements.
• Review Balance Sheet items and ensure reconciliation is performed timely.
• Ensure adherence to accounting principles and best practices and maintain a strong system of internal controls.
• Handle local statutory compliance matters such as corporate secretarial, audit, and taxation.
• Ad hoc queries / requests from various stakeholders.
• Assistant Manager title can be considered for candidates who are more qualified. 

Your job duties will include

(a) Managing the full spectrum of financial accounting and reporting. Managing and supervising the accounting team and provide day-to-day supervision and financial controls.

• Accounts Payable and Purchasing
•  Project Accounting and Customer Invoicing
• Bank and Credit Card Reconciliation
• Financial Reporting
• Statutory and Tax Reporting and Compliance

(b) Driving process improvement and efficiencies within the team

(c)  Being responsible for tax planning and filing annual corporate income tax return as well as quarterly or monthly GST/ VAT returns as required and the Australia BAS filing

(d)  Presenting recommendations to management for financial improvements

(e)  Driving accurate and timely monthly, quarterly and year end closing

(f)  Generating month-end and quarter-end financial reports

(g)   Working with appointed external auditor for completion of an audit

(h)  Reviewing income tax filings and perform a tax to book reconciliation

(i)  Performing other related duties as necessary

• Support the total partnership team (payments, NON-CPG and CPG/FMCG campaigns) through development and execution of brand/marketing campaigns.
• Plan marketing campaigns to grow the partners business objectives tied to new and existing verticals within the platform (food delivery, pandamart and shops).
• Implement campaigns by working with internal stakeholders (local and regional) which includes content ideation, development, and set-up.
• Closely monitor campaign execution, and its performance against targets; while simultaneously recommending enhancements as needed.
• Manage and monitor the partnerships teams’ communication calendar.
• Assist in document collection and proper document storage of the partnerships campaign.

Reporting Line

• This position reports to the Business Development Manager

Primary Responsibilities    

• Prepares distinct action plans in line with the overall business and sales strategies to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business
• In-charge of developing new businesses, generating new sales opportunities and managing key accounts in order to meet required revenue targets

Specific Responsibilities   

• In conjunction with overall sales strategy, create sales and business development plans to grow SGS revenue for designated industry, market segment, accounts and/or geographical location
• Conduct market analysis to find out industry needs, pricing and trends to capture business opportunities
• Establish strong market presence through consistent participation in various industry affiliation and events
• Identify, conduct research, plan and contact potential clients to establish new business in order to achieve targeted revenue growth
• Maintain positive relationships with current and potential clients through consistent customer engagement
• Anticipate, identify, and acknowledge client’s needs and pains and translates those into sales opportunities
• Prepare quotation, service agreement, and tender within set deadlines to achieve sales performance targets
• Ensure timely and professional submission of all information and proposals as requested by clients, ensuring follow-up until closure
• Prepare and submit timely and accurate reports of Weekly Activity Report and Weekly Activity Plan
• Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
• Monitor customer satisfaction and achieve timely settlement of account receivables with SGS
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Perform other related duties as may be assigned either in contribution to departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Comply with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrate strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, complete required training, intervene in unsafe situations, refuse unsafe work, and comply fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assist other staff members in maintaining readiness to respond to emergencies within the workplace
• Dispose or direct the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Report all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently use all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintain a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintain awareness of the safety and health related hazards and environmental aspects and propose action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participate in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfill the requirements needed in the success of the QHSEE Management System
• Recognize the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Seeking a suitable, qualified, and reliable Boilermaker who will be responsible in performing safe welding/fabrication works to maintain and maximize utilization of accommodation & offices, building structures, & equipment effectively and efficiently. The role will report to the Supervisor – Facilities Maintenance.

Key tasks and responsibilities:

• Read & Interpret blueprints, technical drawings and specifications, and understands asset’s operation and it’s components
• Perform welding, cutting, fabricating, and joining methods for repair, modifications or project works on company assets such as equipment, machineries, vehicles, facilities, and structures as instructed by the supervisor
• Use and maintain hand and power tools to cut, shape, and weld metal components
• Perform preventive maintenance tasks, asset repairs, and refurbishments in accordance to agreed workshop procedures
• Assist in breakdown maintenance and troubleshooting
• Inspect completed work for quality and compliance with safety standards;
• Adhere to all company safety policies and procedures
• Operate light equipment like service vehicle, boom truck and bobcat following prescribed operating procedures for said equipment
• Do other tasks as preparation for the accomplishment of a specific job but not limited to scaffolding works, excavation, etc

Seeking a suitable and reliable Technician - Electrical & Instrumentation (L2) who will be responsible in implementing the agreed maintenance strategies to ensure good equipment electrical availability and reliability, and ensure that all appliances, equipment, and devices will be safe to use with all electrical hazards kept low if not eliminated. The role will report to the Supervisor – Electrical & Instrumentation.

Key tasks and responsibilities:

• Execute the assigned maintenance tasks
• Assist with the electrical section’s Project Execution
• Rectify electrical issues that cause either limited use or breakdown of equipment
• Responsible for the cleanliness and housekeeping of the work area
• Safeguard and look after all the electrical section’s assets
• Report any electrical hazards within the bounds of the company
• Look after the technical improvement of oneself
• Perform other reasonable duties required by the company from time to time
• Comply with site electrical installation standards and ensure these are strictly followed