Take responsibility: Receives and professionally respond to user inquiries and requests, offer premium services in your daily contact with automobile customers, handles and resolves eCall (emergency calls) and iCall inquiries (Informational services/conceirge)Reliable implementation: Follow up on open cases/ tickets to ensure proper respo...
Answers incoming phone callsFollow up customer calls where necessaryResponds to customer’s email inquiries in a timely mannerProcess orders, forms, warranty and claimsProvides product and service information to customersManages and updates customer databasesData processing and maintaining accurate Customer and Material Master DataResearch required...
AnalysisSales and campaign analysisSales / Marketing performance and Key KPIsOperationalAssist the category head in building projects to increase sales volumes across categoriesAssist the category head in streamlining processes in the commercial teamAssist the category manager with regular data analysis to support business decisions throughout the...
AnalysisSales and campaign analysisSales / Marketing performance and Key KPIsOperationalAssist the category head in building projects to increase sales volumes across categoriesAssist the category head in streamlining processes in the commercial teamAssist the category manager with regular data analysis to support business decisions throughout the...
We are hiring for Content Writers/Proofreaders for our Pioneer Account!Requirements: Fresh graduates with excellent written and oral communications skills are welcome to apply Preferably with 1 year of Content Writer/Proofreading experience Excellent oral and written communications skills are required for this position Must be willing to work onsit...
The Risk Operations Analyst I is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing...