As a minimum, we expect candidates to meet the following requirements: Bachelor's degree or equivalent work experience preferred 1–2 years' experience in an administrative role in any industry candidates with BPO experience is an advantage A high level of spoken and written business English: the ability to use the language fluently and accurately o...
WHAT IS YOUR ROLEAs a Sr. Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and profes...
Your team will be your key focus: developing their skills and knowledge, building strong customer relationships with existing and new clients, gaining insight into their needs, and delivering customer-centric solutions.You'll be highly organized, pay close attention to detail, and know your subject matter, as you will be reviewing all reporting req...