Total 60 Full-time job vacancies in Clark Freeport, Pampanga

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Key Responsibilities

• Financial Oversight and Reporting:
• Prepare and review detailed financial statements, management accounts, and cash flow forecasts.
• Ensure compliance with UK GAAP and regulatory standards.
• Support year-end financial reporting and audit processes.
• Tax Compliance and Advisory:
• Oversee VAT return preparation and ensure timely and accurate submissions.
• Manage corporate tax filings and assist clients with tax planning.
• Team Leadership and Review:
• Supervise and mentor junior and intermediate accountants.
• Review and ensure the accuracy of team deliverables, including reconciliations, reports, and journal entries.
• Provide training and guidance to improve team efficiency and knowledge.
• Payroll Management:
• Manage payroll processing for clients, ensuring accuracy in PAYE, National Insurance, and pension contributions.
• Utilize payroll software, such as BrightPay or similar tools, to process and reconcile payroll.
• Process Improvement:
• Identify inefficiencies in accounting workflows and recommend improvements.
• Leverage tools such as Dext, Hubdoc, or Syft for automation and enhanced accuracy.
• Client Engagement:
• Act as a primary point of contact for clients, addressing inquiries and providing strategic advice.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• 5+ years of accounting experience, including working with UK clients or firms.
• Advanced proficiency in accounting software such as Xero, QuickBooks, and Dext.
• Experience with payroll systems like BrightPay, Gusto, or similar tools.
• Strong leadership skills with experience in managing and mentoring teams.
• Excellent analytical and problem-solving skills.
• Effective written and verbal English communication skills.
• Reliable high-speed internet connection and home office setup.

Preferred but Not Required

• Familiarity with tools like Syft for financial insights and analytics.
• Experience managing books for multiple industries.
• Advanced tax advisory and planning experience.

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave

NOTE: This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

Additional benefits/perks to all employees

• Onboarding training
• Performance-based salary increase
• Discretionary incentives based on client or individual performance
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

Responsibilities:

• Manage end-to-end recruitment process, including volume/bulk hiring
• Source and screen candidates using various job portals and Boolean search techniques
• Proficient in handling the recruitment of bulk hiring
• Provide consultative direction and industry expertise to managers.
• Organize daily reports and strategies for recruitment events
• Adapt to business needs and work priorities

Join the Criminal Defense Revolution at Michael & Associates, Attorneys At Law!

At Michael & Associates, we’re not just defending clients—we’re revolutionizing what criminal defense can be. Born in Austin, Texas, we’ve swiftly risen to become one of the state’s largest, most sought-after firms, blending bold strategy with cutting-edge technology to drive remarkable results for our clients. And we’re not stopping here! With new offices opening in Florida, we’re extending our innovative approach across state lines. If you’re looking to make a real impact in the legal world with a team that’s rewriting the playbook, this is your moment.

About the Role

As a Sales Representative, you’ll be at the forefront of our client experience, the first point of connection between clients and the powerhouse team of attorneys ready to fight for them. Handling 50-100 inbound calls a day, you’ll serve as the welcoming voice that not only answers client inquiries but truly engages them—laying the foundation for a trusting, lasting relationship. You’ll be the critical link guiding clients from their first call to a formal consultation with our legal experts.

What You’ll Do Every Day

• Create Exceptional First Impressions: Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call.
• Handle High-Volume Calls with Precision: Manage a large volume of inbound calls (50-100 daily), answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations.
• Own the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.

Why Join Us?

If you’re organized, empathetic, and passionate about making a difference, this role is more than just a job—it’s an opportunity to be part of something groundbreaking. You’ll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be.

Ready to bring your skills and energy to a team that’s shaping the future of criminal defense? Apply today!

• Proven sales experience in a call center environment is required (this is a non-negotiable qualification).
• We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
• This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.

• Competitive Salary (Based on experience)

• Enjoy a permanent work-from-home setup!
• Opportunities for growth and career advancement
• A collaborative and inclusive work environment that values innovation.

Want to be part of a community that focuses on work-life balance, provides competitive salaries and fantastic opportunities?

Backroom OffshoringInc.is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities and a great work environment.

We need someone experienced, accurate, fast, committed, and capable to assist us in our journey to success.

Scope of Work:

Appointment Setters play a pivotal role in handling diverse customer issues within specific client assignments, primarily centered around patient scheduling transactions. Their core responsibilities encompass telephone interactions with patients, meticulous documentation of these interactions, and fostering effective collaboration with patients and providers to enhance patient care quality.

Responsibilities:

• Answer incoming calls promptly and courteously, maintaining a professional demeanor throughout.
• Accurately gather and input demographic information into electronic medical records.
• Respond to inquiries and provide requested information, aiming to deliver patient-centric service and uphold a positive organizational image.
• Advocate for and adapt to improvements in call flow processes and communication protocols.
• Propose enhancements and actively engage in initiatives to elevate service standards.
• Achieve and surpass set call volume targets.
• Strictly adhere to HIPAA (Health Insurance Portability and Accountability Act) policies and Sequence Health regulations.
• Route calls to relevant departments as necessary.
• Exercise sound judgment in handling calls, particularly in situations involving upset patients.
• Recognize appropriate instances for escalating calls to physicians, practice managers, or triage nurses.
• Assist with reminder and rescheduling calls as required.
• Support callbacks and additional projects as call volumes allow.
• Perform any other duties assigned by supervisors or managers.

Qualifications:

• Preferred minimum of 2 year of experience in a medical or healthcare setting.
• Exceptional communication skills, both verbal and written, with a proactive and positive approach to collaboration, particularly in identifying opportunities for improvement.
• Proficiency in Microsoft Office Suite (including Excel, Word, and Outlook) and internet usage.
• Demonstrated ability to efficiently multitask under time constraints.
• Capability to handle sensitive and confidential information with discretion.
• Prior experience in managing customer-focused accounts.
• Proven track record in fostering a service-oriented team culture.
• At least 2 year of prior experience in appointment setting, customer service, or a related field
• Willing to work on a nights shift schedule (11:00pm - 7:30am Manila Time)
• Willing to work onsite (Clark Global City)

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave

Work Setup:

• Onsite work set up for this role

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

Additional benefits/perks to all employees

• Onboarding training
• Performance-based salary increase
• Discretionary incentives based on client or individual performance
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Reporting Line

• This position reports to the QHSEE Team Leader

Primary Responsibilities    

• Assists the QHSEE Team Leader in the securing of government licenses and permits of the various OGC operations, coordinating in the Division’s training programs and updating of learning and development records of OGC members. Acts as a Deputy Quality Manager, in the absence of the QHSEE Team Leader. Also acts as Deputy Document Controller.

Specific Responsibilities   

• Prepare training materials and facilitates training, if necessary
• Reserve resources needed for the training such as conference room, projector, trainer, etc.
• Facilitate the corporate trainings of newly hired NR-OGC employees on the following topics: ISO 17020/ISO 17025/9001 Awareness Training, Employee Induction, Basic Safety, Crystal, etc.
• Assist the Document Controller in ensuring that documented information:

• are created, reviewed and updated as necessary.
• external documents are distributed accordingly and obsolete copies are timely retrieved
• ensuring that SharePoint Repository and other monitoring reports are kept updated

• Assists the Quality Manager in ensuring the compliance of NR- OGC division thru the following:

• Coordinate with site/lab heads and/ or pollution control officers in securing the requirements for application/ renewal of license/ permit as well as preparation of reports as necessary
• Monitor license/ permit validity and ensure renewal within the lead-time period
• Monitor reports and requirements and ensure submission before deadline
• Act as site Pollution Officer, if necessary

• Consolidate, monitor, update and report Division’s Key performance Indicator, Safety Reports, Customer -related performance report and Training Tracker and ensure timely submission.
• Conduct trainings, audits, inspections, and other QHSEE-related tasks.
• Participates in incident investigations involving personnel within the function line by doing root cause analysis and or other related quality methodologies.

• Performs other related duties as may be assigned to achieve respective section’s goals or for own personal, or professional training, education or development as programmed by the immediate supervisor.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

• Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

We are seeking a highly motivated and detail-oriented Junior Sales Admin Assistant to join our sales enablement and events team. This entry-level role is perfect for a young, aspiring sales professional looking to kickstart their career in sales administration. You will provide essential support to our sales team, ensuring smooth and efficient operations.

Key Responsibilities:

• Assist in drafting sales proposals for ongoing deals and coordinate necessary follow-throughs with Salespeople and Account Managers.
• Collaborate with the Sales Onboarding Coordinator to create client service agreements and ensure the smooth flow of client Onboarding processes.
• Update and maintain our main Sales CRM for all leads and ensure accurate records of all deals.
• Assist the sales team with daily administrative tasks, including data entry, scheduling appointments, and managing calendars.

Skills and Competencies:

• Communication Skills: Strong verbal and written communication skills to effectively interact with team members and clients.
• Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain a well-organized workflow.
• Attention to Detail: Meticulous attention to detail to ensure accuracy in documentation and record-keeping.
• Team Collaboration: Strong interpersonal skills to work effectively within a team and support colleagues in achieving common goals.
• Tech-Smart: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and motivated to learn software like HubSpot, Monday.com, and PandaDoc.
• Problem-Solving: Ability to identify issues and propose solutions proactively.
• Adaptability: Willingness to learn and adapt to changing priorities and processes in a fast-paced environment.
• Customer Service Orientation: A commitment to providing excellent support and service to cross-departmental teams.

Core Perks & Benefits:

• Daily Allowance of Php 200
• Free Shuttle Service
• Free Lunch
• Weekly Treats

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Duties and Responsibilities:

• Support AD/Training and Education Manager/Digital Dawn with management of AppBassador
• Maintenance and upgrades
• Content upload
• Reporting functions
• Effectiveness/Flow of use
• Creating SOP’s
• Managing budget/billing
• Training Academy Support
• New structure – creating process, wow, SOP’s
• Support in building training content in line with brand plans
• Managing translation requests along with budgets/billing
• Training requests – review and follow up where needed
• Training reporting – collation for T&E Manager
• Template creation for Activation briefs in line with regions marketing plans
• Creation of template
• Support RPM in building reports (renders, M&E)
• Reviewing and advising RPM on how to in reports
• Global Reports
• DHOC Support in creation of global reporting templates
• Collation from regions on global launches
• Other
• Manage process for big ideas ie sampling kits/travellers sets/WSET
• Conference support

Skills Needed

An all-rounder with a comprehensive set of administrative skills to effectively support GT administrative tasks and the GT team.

• Technical Proficiency
• Time Management
• Organisational Skills
• Problem-Solving Abilities
• Multitasking
• Adaptability
• Communication Skills
• Attention to Detail.
• Team Collaboration
• Research Skills
• Financial Acumen

Work Setup:
Onsite

Work Schedule:
Day shift

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave

Onsite/Hybrid employee additional benefits:
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
Free Shuttle service
Free Lunch
Free Uniform
Perfect attendance bonus

Additional benefits/perks to all employees
Onboarding training
Performance-based salary increase
Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Success Support professional. As a Customer Success Support, you will be responsible for providing exceptional help desk support to our valued customers, who are primarily accountants & bookkeepers using our software. This is an offshore position, allowing you to work remotely and support our global customer base.

Duties & Responsibilities:

• Help Desk Support: Respond promptly and effectively to customer inquiries via various channels (email, chat, phone) regarding software functionality, troubleshooting, and general inquiries. Provide accurate and timely resolutions to customer issues, ensuring customer satisfaction.
• Onboarding: Assist in the onboarding process for new customers, guiding them through the setup and configuration of our software. Collaborate with the implementation team to ensure a smooth transition for new customers.
• Training and Support Content: Develop and maintain training materials, user guides, and knowledge base articles to empower customers to effectively use our software. Create engaging and informative content to enhance customer understanding and adoption of our products.
• Automated Communications: Utilize our customer relationship management (CRM) system to automate communication workflows, ensuring customers receive timely updates, product announcements, and relevant information. Continuously improve and optimize automated communication processes.
• Quality Assurance: Regular testing of the Aider product to ensure data accuracy, user experience, and functionality is of the highest standard

Skills & Qualifications:

• Previous experience in a customer support or help desk role, preferably in a software or technology-related industry.
• Strong communication skills, both written and verbal, with the ability to explain technical concepts in a clear and concise manner.
• Excellent problem-solving skills and the ability to think critically to troubleshoot and resolve customer issues.
• Accounting and bookkeeping qualification and experience is essential
• Familiarity with accounting software used by accountants is highly desirable.
• Proficiency in using help desk software, CRM systems (ideally HubSpot), and other relevant tools to manage customer interactions and automate communications.
• Self-motivated and able to work independently, with a strong sense of ownership and accountability for customer success.
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.
• Fluency in English is required, and proficiency in additional languages is a plus.

Work Flexibility:
Onsite (Clark, Pampanga)

Work Schedule:
Day shift

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave

Onsite/Hybrid employee additional benefits:
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
Free Shuttle service
Free Lunch
Free Uniform
Perfect attendance bonus

Additional benefits/perks to all employees
Onboarding training
Performance-based salary increase
Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/ And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Responsibilities:

• Act as first line of defense by creating and monitoring case queues to identify, triage and assess potentially high risk and priority cases which may be escalated 
• Actively work cases and compliance operations queues in a timely manner to ensure service levels are maintained including assessing suspicious activities and filing SARs
• Reviewing existing merchants’ portfolio and conducting periodical KYB refreshers 
• Monitor and research customer accounts and money transfers for Anti-Money Laundering (AML), sanction screening, negative media alerts, Terms of Service (TOS) violations, Know Your Customer (KYC), Customer Identification Program (CIP), Enhanced Due Diligence (EDD)

Requirements:

• At least 3 years experience with performing KYB (Know Your Business) and/or business underwriting processes
• Fluency in English with excellent verbal and written communication skills
• Great analytical skills
• Familiar with external compliance related rules, regulations and policies related to the payments industry.
• Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
• Problem-solving attitude
• Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
• Bachelor’s degree in Business Administration, Finance, Accounting or Operations
• CAMS - an advantage

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave

Work Flexibility:

• Work from home

This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

Additional benefits/perks to all employees:

• Onboarding training
• Performance-based salary increase
• Discretionary incentives based on client or individual performance
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:

https://thebackroomop.com/

And our Facebook page if you want more:

https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:

https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Duties and Responsibilities:

• Support AD/Training and Education Manager/Digital Dawn with management of AppBassador
• Maintenance and upgrades
• Content upload
• Reporting functions
• Effectiveness/Flow of use
• Creating SOP’s
• Managing budget/billing
• Training Academy Support
• New structure – creating process, wow, SOP’s
• Support in building training content in line with brand plans
• Managing translation requests along with budgets/billing
• Training requests – review and follow up where needed
• Training reporting – collation for T&E Manager
• Template creation for Activation briefs in line with regions marketing plans
• Creation of template
• Support RPM in building reports (renders, M&E)
• Reviewing and advising RPM on how to in reports
• Global Reports
• DHOC Support in creation of global reporting templates
• Collation from regions on global launches
• Other
• Manage process for big ideas ie sampling kits/travellers sets/WSET
• Conference support

Skills Needed

An all-rounder with a comprehensive set of administrative skills to effectively support GT administrative tasks and the GT team.

• Technical Proficiency
• Time Management
• Organisational Skills
• Problem-Solving Abilities
• Multitasking
• Adaptability
• Communication Skills
• Attention to Detail.
• Team Collaboration
• Research Skills
• Financial Acumen

Work Setup:
Onsite

Work Schedule:
Day shift

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave

Onsite/Hybrid employee additional benefits:
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
Free Shuttle service
Free Lunch
Free Uniform
Perfect attendance bonus

Additional benefits/perks to all employees
Onboarding training
Performance-based salary increase
Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

As a Project Manager, you will play a crucial role in overseeing the successful execution of various accounting projects. You will be responsible for ensuring projects are delivered on time, within budget, and to the highest standards. You will collaborate closely with both internal teams and clients to define project objectives, create project plans, allocate resources, track progress, and communicate project status updates.

This is an exciting opportunity for a detail-oriented individual with strong leadership skills to join a dynamic and innovative company that values excellence and provides ample room for professional growth.

Responsibilities

• Define project objectives, scope, and deliverables in collaboration with clients and internal teams.
• Develop comprehensive project plans, including timelines, budget estimates, and resource allocation.
• Coordinate and allocate resources to ensure timely execution of projects.
• Monitor project progress and address any issues or risks that may arise.
• Communicate regularly with clients and internal stakeholders to provide project updates and address any concerns.
• Conduct regular project meetings, including kick-off meetings, status update meetings, and project wrap-up meetings.
• Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

• 5+ years of project management experience in a SaaS environment
• Proven ability to manage multiple concurrent projects
• Strong communication and management skills
• Experience with project management tools and methodologies

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave
  

Work Setup:

• Onsite/Hybrid setup for this role.
  

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

 Additional benefits/perks to all employees

• Onboarding training
• Performance-based salary increase
• Discretionary incentives based on client or individual performance
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:
https://rb.gy/u35c6 

Grad trainees, junior, entry-level, and admin positions: PHP 3,000
Intermediate positions: PHP 5,000
Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/ 

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm 

Get the word out!

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Duties and Responsibilities:

• Support AD/Training and Education Manager/Digital Dawn with management of AppBassador
• Maintenance and upgrades
• Content upload
• Reporting functions
• Effectiveness/Flow of use
• Creating SOP’s
• Managing budget/billing
• Training Academy Support
• New structure – creating process, wow, SOP’s
• Support in building training content in line with brand plans
• Managing translation requests along with budgets/billing
• Training requests – review and follow up where needed
• Training reporting – collation for T&E Manager
• Template creation for Activation briefs in line with regions marketing plans
• Creation of template
• Support RPM in building reports (renders, M&E)
• Reviewing and advising RPM on how to in reports
• Global Reports
• DHOC Support in creation of global reporting templates
• Collation from regions on global launches
• Other
• Manage process for big ideas ie sampling kits/travellers sets/WSET
• Conference support

Skills Needed

An all-rounder with a comprehensive set of administrative skills to effectively support GT administrative tasks and the GT team.

• Technical Proficiency
• Time Management
• Organisational Skills
• Problem-Solving Abilities
• Multitasking
• Adaptability
• Communication Skills
• Attention to Detail.
• Team Collaboration
• Research Skills
• Financial Acumen

Work Setup:
Onsite

Work Schedule:
Day shift

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave

Onsite/Hybrid employee additional benefits:
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
Free Shuttle service
Free Lunch
Free Uniform
Perfect attendance bonus

Additional benefits/perks to all employees
Onboarding training
Performance-based salary increase
Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/ And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Duties & Responsibilities:

• Assist in meeting the Company’s SLA’s set for Customer Periodic Reviews, Customer Screening, Beneficiary creation, Transaction Processing, Fraud Risk Management, and Customer or Transaction Interventions.
• Ongoing liaison between settlements, client service and compliance team to ensure completion of transactions and management of anomalies are in line with firm policy.
• Daily/weekly regulatory reporting and escalation of exceptions to management team
• Assist with the timely completion of AML-related investigations and escalations.
• Monitor responses to partner banks to ensure responses in line with bank set and internal deadlines.
• Assist with the provision of accurate information in a timely manner to internal and external stakeholders.
• Conduct testing to ensure that the Compliance Operations Team are meeting quantitative and qualitative expectations.
• Prioritise operational efficiency and process improvement across the Compliance Operations function.
• Ongoing liaison with overseas entities to ensure effective communications and continuity of actions.
• Maintain documentation, including procedures, and controls to ensure Client is in a position to comply with its Policies.
• Ongoing Data Cleaning and Maintenance

Skills & Qualifications:

• Minimum of 3 years’ experience in operations or operational compliance at a Financial Institution
• Highly organised with a deadline-driven approach to delivery of services.
• Attention to detail and ability to extract learnings for cross application.
• Experienced in the provision of accurate and timely management information and reports
• Highly adaptable in meeting the needs of internal stakeholders and partnering with same to overcome complex issues
• Excellent verbal and written communicator with strong interpersonal skills.

Work Setup:

For confirmation with the client

Work Schedule:

For confirmation with the client

Core Perks and Benefits:

HMO on your first day + Free coverage for 2 dependents on your 2nd year

Government-mandated benefits

20 Annual Leave Credits

13th-month pay

Birthday Leave

Bereavement Leave

Onsite/Hybrid employee additional benefits:

Travel Subsidy Allowance

Free staff house accommodation (for those within a certain distance)

Free Shuttle service

Free Lunch

Free Uniform

Perfect attendance bonus

Additional benefits/perks to all employees:

Onboarding training

Performance-based salary increase

Discretionary incentives based on client or individual performance

Monthly employee engagement

Birthday Gift

Weekly treats

Christmas Hamper

Anniversary Gift

Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:

https://thebackroomop.com/

And our Facebook page if you want more:

https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:

https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Responsibilities:

• Act as first line of defense by creating and monitoring case queues to identify, triage and assess potentially high risk and priority cases which may be escalated 
• Actively work cases and compliance operations queues in a timely manner to ensure service levels are maintained including assessing suspicious activities and filing SARs
• Reviewing existing merchants’ portfolio and conducting periodical KYB refreshers 
• Monitor and research customer accounts and money transfers for Anti-Money Laundering (AML), sanction screening, negative media alerts, Terms of Service (TOS) violations, Know Your Customer (KYC), Customer Identification Program (CIP), Enhanced Due Diligence (EDD)

Requirements:

• At least 3 years experience with performing KYB (Know Your Business) and/or business underwriting processes
• Fluency in English with excellent verbal and written communication skills
• Great analytical skills
• Familiar with external compliance related rules, regulations and policies related to the payments industry.
• Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
• Problem-solving attitude
• Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
• Bachelor’s degree in Business Administration, Finance, Accounting or Operations
• CAMS - an advantage

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave

Work Flexibility:

• Work from home

This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

Additional benefits/perks to all employees:

• Onboarding training
• Performance-based salary increase
• Discretionary incentives based on client or individual performance
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:

https://thebackroomop.com/

And our Facebook page if you want more:

https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:

https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

PRIMARY RESPONSIBILITY:

Responsible for performing quantity and quality inspection or verification of ships, barges and pipeline transfers of petroleum, petrochemical and chemical products in accordance with the management system, applicable international and local standards and customer requirements

SECNDARY RESPONSIBILITY:

Perform visual observation, volume and temperature measurement and sampling of commodity materials contained or conveyed in lines, barge tanks, ship tanks, shore tanks, and other vessels
▪ Ensure that the received orders and instructions, obtained information from immediate superior are understood and documented.
▪ Attend commodity material movements involving line and tank transfer or displacement, loading and unloading.
▪ Attends intervention meetings and report to job site punctually.
▪ Communicate and coordinate with terminal, transport and company personnel and observe applicable operation and safety rules, regulations and standards to promote smooth exercise of duties assigned. Behaves ethically at all times.
▪ Communicates any problems, discrepancies or other noteworthy incidents to the Junior Operation Executive (JOE) and/or Operation Executive (OE) without delay.
▪ Promptly and accurately calculates quantities, perform full reconciliation and completes all required documents and distributes copies appropriately.
▪ Signs field inspection reports based on inspection services carried out.
▪ Labels sample containers with full and correct identifying data, including but not limited to location of sample, commodity/product, type of sample, name of the inspector did the sampling, date and time collected

Promptly and safely delivers samples to laboratory for analysis or turn in retain, or to customer’s facilities for analysis or retain.
▪ Prepares necessary forms, materials, equipment, appropriate personal protective equipment and or other requirements related to the job before proceeding to the work site.
▪ Ensure that all equipment is in good operation condition – calibration, verification and clean. This includes safety and monitoring equipment appropriate to the job.
▪ Perform routine equipment calibration, verification and function checks a monitor the availability of the equipment’s and supplies needed for the inspection job. Make any needs for such supplies known to the JOE or OE.
▪ Maintain work areas, records, and equipment in a clean, organized, and functional condition.
▪ Assist JOE in ensuring the customer complaints and audit findings are addressed with efficient service quality investigation, including: root cause analysis/identification, and effective corrective and/or preventive action.
▪ Perform work assignments in any operation areas when needed to meet operation commitments
▪ Requesting for cash advance / payment of inspection operation expenses subject to review of JOE and approval of OE as per guidelines issued under the Financial policies and procedures.
▪ Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality, Health and Safety, Environment and Energy (QHSEE) management system
▪ Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity.
▪ Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Junior Bookkeeper

• Processing Creditors/Accounts Payable
• Preparing Creditors Report
• Sending remittance advice
• Updating monthly departmental pipeline
• Following up Accounts Receivables
• Preparing and sending client invoices
• Following up Account managers for events not yet invoiced
• Bank/Weel Reconciliation
• Replying to email queries.
• Intercompany loan reconciliation
• Amortizing prepaid expenses
• Accruing earned income

Apps/Tools Used

• Xero
• Excel
• Hubdoc
• Foodstorm
• Weel
• Employment Hero
• Wise
• Dext

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave

Work Setup:

• Onsite

This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

Additional benefits/perks to all employees:

• Onboarding training
• Performance-based salary increase
• Discretionary incentives based on client or individual performance
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:

https://thebackroomop.com/

And our Facebook page if you want more:

https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:

https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

JOB SUMMARY:

The Customer Solutions Specialist will act as a brand ambassador by assisting and resolving customer inquiries on a variety of communication channels.

This role will be responsible for capturing customer expectations, preferences, and aversions while finding helpful solutions and delivering exceptional, professional service in every interaction.

This role is great for someone with a customer-centric, solution-oriented mindset.

JOB RESPONSIBILITIES:

• Inbound & Outbound Contacts
• Handle B2B/B2C prospects, answer requests or complaints, and bring the most appropriate answer/solution according to our Client's “Service Guidelines”
• Consistently models exemplary customer service and promotes first contact resolution for both internal and external partners.
• Actively listen to clients and maintains a friendly, positive, professional attitude.
• Resolves difficult situations with creativity, tact, and diplomacy.
• Outbound contact to customers (via chat, email, and/or call), internal and external partners for various activities.
• Keep accurate records and document customer service actions and discussions
• Customer Support Operations and Additional Support: Identify and report any issues or factors affecting the operation, customer experience, and over-all journey of products and services to direct manager or by liaising with key internal partners to find a suitable solution
• Monitor Customer service requests on Salesforce(chat, email, and phone), Slack, and all other social media platforms
• All other duties or projects as assigned
  

KEY PERFORMANCE INDICATORS:

Customer Satisfaction Score (CSAT), Time to answer for emails and chat, Average speed of answer for chats and calls, first contact resolution, Accurate ticket tagging

REQUIREMENTS:

Bachelor’s degree or equivalent experience.

EXPERIENCE:

At least 1-year experience in providing customer service via chat, email, phone, or in person.

Experience with the financial/banking industry is preferred.

SKILLS:

• Passion for providing Customer Service (empathy, patience, friendliness, positive attitude, proactivity
• Excellent communication in verbal and written form
• Highly self-motivated, organized, and a team player
• Ability to work independently, take direction, and prioritize accordingly
• Ability to work cross-functionally in a fast-paced environment
• Ability to navigate through multiple computer applications with speed and accuracy
• Willingness and ability to operate in a team environment
• Must be able to work in normal office conditions

Work Setup:

Onsite

Work Schedule:

Shifting Schedule

Core Perks and Benefits:

HMO on your first day + Free coverage for 2 dependents on your 2nd year

Government-mandated benefits

20 Annual Leave Credits

13th-month pay

Birthday Leave

Bereavement Leave

Onsite/Hybrid employee additional benefits:

Travel Subsidy Allowance

Free staff house accommodation (for those within a certain distance)

Free Shuttle service

Free Lunch

Free Uniform

Perfect attendance bonus

Additional benefits/perks to all employees:

Onboarding training

Performance-based salary increase

Discretionary incentives based on client or individual performance

Monthly employee engagement

Birthday Gift

Weekly treats

Christmas Hamper

Anniversary Gift

Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:

https://thebackroomop.com/

And our Facebook page if you want more:

https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:

https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Purpose of the Role:

Work collaboratively with our team to complete detailed residential construction drawings in order to obtain building consent.

Duties & Responsibilities:

• Use ArchiCAD to complete detailed residential architectural drawings of buildings and structures within the timeframes allowed.
• Interpreting additional consultants documentation and include into construction drawings where required.
• Ensure compliance with NZ statutory and regulatory building requirements and manufacturer/ supplier specifications.
• Assist with the consenting process, completing RFI questions as required.
• Additional tasks as required such as completing 3D renders, updating templates.

Performance Indicators:

• Billable hours output of 6.5 hours per day, loaded into specified workflow system daily.
• Low council RFI return rate average of 7 or less.
• Completing allocated tasks within specified timeframes

Skills & Qualifications:

• Diploma of Architectural Technology or equivalent.
• Minimum of three years’ experience in residential architectural design in NZ.
• The ability to manage a portfolio of jobs and prioritise work to meet deadlines.
• Proficiency in Archicad software and 3D rendering skills.
• Confident English communication at all levels of business.
• A strong understanding of the NZ industry materials, practices and procedures with a sound knowledge of the NZ building code and NZS 3604
• A positive solution orientated disposition and a “can do” attitude.
• High level of attention to detail and problem-solving skills.
• Eager to learn new skills, develop and progress

Work Flexibility:

For confirmation with the client

Work Schedule:

Day shift

Core Perks and Benefits:

HMO on your first day + Free coverage for 2 dependents on your 2nd year

Government-mandated benefits

20 Annual Leave Credits

13th-month pay

Birthday Leave

Bereavement Leave

Onsite/Hybrid employee additional benefits:

Travel Subsidy Allowance

Free staff house accommodation (for those within a certain distance)

Free Shuttle service

Free Lunch

Free Uniform

Perfect attendance bonus

Additional benefits/perks to all employees:

Onboarding training

Performance-based salary increase

Discretionary incentives based on client or individual performance

Monthly employee engagement

Birthday Gift

Weekly treats

Christmas Hamper

Anniversary Gift

Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:

https://thebackroomop.com/

And our Facebook page if you want more:

https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:

https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

We are looking for a bookkeeper to support our business advisory services team.

You will be responsible for ensuring that all transactions are accurate, complete, and comply with accounting standards and regulations. You may also prepare  financial reports, statements, and tax returns for clients.
The Client is a software and service provider for home health, hospice, and outpatient therapy agencies. With more than 25 years invested in the health care industry, we have served a multitude of diverse home health agencies by providing software solutions and managed services, along with exceptional customer services, technical support, training, and education.

The position is for Outbound Customer Service Representative. You will be working directly with our Support, Marketing, and Customer Service Team. You will speak with customers or potential customers to provide education and sales information related to products or services. You will assist in the maintenance of the company’s customer database.

Responsibilities include, but are not limited to:

• Performs outbound cold calls to consumers to soft sell Synergy products and/or services.
• Places outbound follow-up calls to leads and address their inquiries, if any – triage to Management if necessary.
• Answers questions about product and/or services in detail and the company.
• Maintains database by entering new and updated customer information and documentation, as needed.
• Meets quality assurance requirements and other key performance metrics.
  

Qualifications:

• Must possess excellent customer service skills and experience (phone and/or face to face)
• Quick learner, team player, ability to multi-task, strong organizational skills, detail oriented, self-motivated, and excellent time management skills.
• Ability to communicate clearly via telephone and e-mail required.
• Ability to effectively prioritize time and complete all assigned tasks while maintaining a high level of phone productivity.
• Proficient in speaking and writing in English.
• Home Health, Hospice and Outpatient knowledge experience are a plus.
• Proficient knowledge of Microsoft Office (Word & Excel), Microsoft Outlook, and Internet Explorer is required.

Job Requirements/Skills:

• High school diploma or equivalent
• Prefer one to two years’ experience as a Data Entry Clerk; Receptionist, or Administrative Assistant; Customer Service experience is a plus
• Strong communication skills, both written and verbal
• Ability to multi-task and take initiative
• Proficiency with MS Word, Excel, Power Point, Outlook and the Internet
• Must have excellent customer courtesy, phone etiquette, organizational skills and should be able to collaborate well with teammates
• Able to follow policies and procedures and provide detailed documentation
  

Other Benefits:

• Government Mandated Benefits
• Night differential bonus
• HMO Coverage
• Service Incentive Leaves upon regularization (maximum of 15 credits)
• 13th month pay and other bonuses
• Birthday Leave
• Bereavement Leave (3 consecutive days)

This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter expert in talent acquisition and provide consultative direction and industry expertise to hiring leader.    

Responsibilities:   

Finding Candidates:

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements.
• Review of candidates who have applied via the Applicant Tracking System (ATS).
• Evaluate candidate qualifications against position requirements and determine who to move forward in the recruitment process.
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements.
• Source candidates via resume databases, search engine and networking sites using Boolean search language.
• Solicit and pursue referrals from business networks and/or internal referrals.
• Utilize Cielo’s proprietary software for mobile and email campaigning to talent communities.

Engaging Candidates:

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.).
• Articulate value proposition to candidates who are interested in the job opportunity.
• Prepare candidates for interviews, coaching them on logistical information, interview schedule, appropriate attire and overall expectations.
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.

Assessing Candidates:

• Draft and utilize phone interview templates appropriate to the job description.
• Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions.
• Issue skills testing as needed and evaluate results (if process dictates).
• Review background and reference information (if process dictates).

Influencing the Hire:

• Keep candidates engaged throughout process, ensuring consistent communication on the status of the search.
• Partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations.
• Articulate a job offer to candidate and drive for candidate acceptance, anticipating and negotiating counter-offers as appropriate.

Service Excellence:

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth).
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times.
• Provide accurate and regular reporting of recruiting activities to the hiring leader and Cielo leadership to depict both metrics and efforts.
• Identify perceived difficulties with searches and research and recommend solutions to both internal and external stakeholders.
• Proactively and regularly communicate the status of each search to the hiring leader, providing a consultative approach with recommendations on how to move forward. 

The Business Intelligence Developer is a passionate user-experience advocate, collaborating with partner data scientists, analysts, and business members to convey complicated information in an unambiguous way. Versed in dealing with a wide range of many different sources, this individual must possess the skills and creativity to synthesize data into interactive dashboards and static reporting.

The BI developer must always be curious, willing to explore and drive the unbiased presentation necessary for the success of analytical projects at all levels. Additionally, the BI developer must feel comfortable working in many functional areas and partnering with expert analysts to find the right approach to direct individuals and leaders to relevant findings, metrics, and key indicators.

Duties and Responsibilities:

• Implement new Business Intelligence Dashboards in Qlik Sense to present uncluttered, unambiguous data based on requirements
• Modify and enhance existing dashboards built in Qlik Sense, including new sheets and visualizations, data model changes, and applying standards
• Design and develop star schema data models for effective consumption in dashboards
• Effectively query and synthesize data from a wide variety of data sources; work independently utilizing domain knowledge
• Develop new and maintain existing on-demand and subscription-based reporting in Microsoft SQL Server Reporting Services or Qlik NPrinting
• Construct and communicate reasonable data testing scenarios around queries, data models, reports, and dashboards
• Collaborate with peers in the various analytical teams to institutionalize ad hoc reporting and dashboards
• Adhere to industry and discipline best practices in analytical user experience, data modelling, query development, and documentation
• Support and collaborate with App Dev on customer-facing reporting, ensuring standards adherence
• Participate in code reviews and design reviews, suggesting improvements
• All job duties and responsibilities are essential functions of the position

• Experience with relational database development and querying
• Microsoft SQL Server 2019 or later preferred

• Experience with a modern Business Intelligence Tool
• Qlik Sense or Infor Birst preferred

• Experience with static report generation is preferred
• Qlik NPrinting, Birst reporting, or Microsoft SQL Server Reporting Services 2014 report development preferred

• Experience with Infor M3, XM, GHR, Birst, or ION preferred

Skills Needed:

• Experience with full software development life cycle, project documentation, and Agile methodologies preferred
• Experience with a distributed source control system like Git preferred
• Strong interpersonal and communication skills required

• HMO with 1 free dependent upon hire (with Dental coverage)
• Life Insurance
• Night Shift (20% Night Differential)
• 20 PTO credits annually
• Great Company Culture
• Career Growth and Learning
• Work from Home
• 65,000 - 70,000 salary/month

As a Data Engineer you will play a key role on our Data & Analytics team. You will have the opportunity to propose and drive high quality engineering practices while building data infrastructure and ETL pipelines at scale. You will provide technical leadership, oversight, and set standards in the realm of Data Governance and Data Management. You will collaborate with business leaders, software developers, data scientists and data analysts in modernizing our current data infrastructure. 

Duties and Responsibilities

• Develops and maintains data pipelines including solutions for data collection, transformation, aggregation, management, metadata, and usage leading to performant and easy to use data models.
• Works with the team to document data lineage and overall data flow architecture that ease consumption of our data assets. 
• Work collaboratively as part of an Agile centralized team to support cross-functional analysts, data scientists, and end users to access the data they need to make informed business decisions 
• Breaks down work into estimable pieces and delivers accurate and consistent difficulty estimates 
• Participates in full SDLC for our data engineering solutions – requirements, development, testing and training and support 
• Partners with cross-functional stakeholders to understand business and technical requirements, plans and execute projects, and communicate status, risks and issues 
• Analyzing large datasets to identify gaps and inconsistencies, provide data insights, and advance continuous improvement in the quality of our data assets 
• Act as in house data expert and make recommendations regarding standards for code quality and data pipeline performance 

• Education: Bachelor’s Degree in Computer Science or any quantitative filed required. 
• Experience: 4+ years of expertise in implementing ETL pipelines and data best practices. 
• Experience with writing IAC. Cloud Formation or Terraform.  
• Experience in the following tools/languages is preferred: C#, Qlik, Infor Birst, Infor Datalake 
• Experience or Certification with cloud technologies preferred (Azure, AWS, Snowflake) 
• In depth knowledge of designing, building, and maintaining data transformation pipelines (ETL, ELT) 
• Experience building and consuming APIs for data flows. Eg Flask, Fast API etc 
• Proficiency in Python and SQL.  
• Experience with data warehousing, relational databases, NoSQl databases and Data Lakes. 
• Experience with project documentation and Agile methodologies   
• Strong interpersonal and communication skills required  
• Strong oral and visual presentation skills  

• HMO with 1 free dependent upon hire (with Dental coverage)
• Life Insurance
• Night Shift (20% Night Differential)
• 20 PTO credits annually
• Great Company Culture
• Career Growth and Learning
• Work from Home
• 75,000 - 80,000 salary/month

• Do you want to work with some of Australia's best financial planning businesses?
• Embark on a fulfilling and engaging career.
• Earn as much as 23K + generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace, we are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.

ABOUT THE CLIENT

5 ELK creates an awesome working environment for people who are serious about their career and committed to providing exceptional customer service.

ABOUT THE ROLE

The Client Service Administrator will go through a paid training program when one starts. You will be working with financial advisers in Australia to provide back-office administration and professional support by playing an instrumental role in helping people achieve their financial goals.

RESPONSIBILITIES

• Ensure client data is accurately recorded in all business systems according to agreed processes (CRM Management)
• Accurate and timely preparation of various reports.
• Prepare client communication.
• Ensure applications and other client documentation is completed and lodged according to business processes.
• Liaise with financial institutions (i.e., banks, fund managers or insurance providers etc.)
• Provide back-office administration and support.

Your application will be processed through 5 ELK.

• Bachelor’s Degree in Accounting, Accounting Management, Accounting Technology, Commerce, Business Administration
• Less than a year experience is considered.
• Willingness to undergo 4 weeks of Paid Training
• Intermediate to Advanced knowledge of the Microsoft suite
• Excellent verbal and written English communication skills
• Good with numbers and analytical
• Highly organized with strong attention to detail
• Knowledge of the financial services, banking or accounting would be advantageous

Our Client benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalised learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

Rentokil Initial

Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil Initial Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Your day-to-day responsibilities will include:

• Provide excellent pest control treatment and recommendations to customers.
• Provide feedback to superiors on the service concerns of the customer.
• Maintain in good working condition all equipment, tools, mobile phones, vehicles and other items provided by the company for work purposes.
• Plan out and carry out the route to ensure timely arrival in all treatment sites.
• Efficiently manage the use of chemicals and other pest control consumables.
• Ensure proper SOP is followed for the warehouse, stock inventory & disposal process, and stocks issuance.

Do you have what it takes? If you want to be considered for this role you will need:

• Must know how to drive 4 wheel vehicle or motorcycle
• With Professional Driver's License (Restriction 1,2,3)
• College Graduate/Level Or Vocational Course Graduate
• Graduate of Agriculture or any related course is an advantage.
• Fast Learner and can work with minimum supervision.
• Good communication Skills and Customer Service Oriented
• Willing to be trained for career growth.
• Willing to work at Night Shift
• Willing to assign in the North Luzon Area

- Bulacan
- Pampanga
- Isabela

• Male and/or Female are welcome to apply

Are you interested? Here's what you can expect when you join us.

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid Non working holidays
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Other perks
  

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!