Total 2,392 Full-time job vacancies in MANILA

What you'll do:

• Expense report management for the team leaders through our ERP Netsuite
• Calendar management
• Take meeting minutes/ action items for team meetings and coordinate objectives
• Organise team events/ meetings/ lunches as required
• Support logistical needs of the marketing team (preparation of physical or virtual events/ conferences)
• Liaise with conference vendors, ensure booths are set up appropriately
• Order and coordinate any marketing collateral required for events/ conferences
• Ensure CRM/ERP (hubspot) data is up to date and correct
• Other ad hoc duties as required

• Execute marketing operations communication strategies and plans to support business objectives and goals to drive biker supply
• Implement communication strategies to increase biker leads, conversion rates, and retention rates through in-app communications and relevant messaging platforms used by Bikers
• Plan and strategize communications plan for different marketing channels in order to drive engagement and conversion effectively to the bikers

• Analyze biker funnel based on targeted communication plan, and generate reports to measure the effectiveness of campaigns
• Work with creative team to coordinate and execute local and branding events 
• Use biker feedback via FGDs to improve funnel conversion and biker engagement
• Monitor all communication related channels (telegram and in-app) for biker communities, tracking engagement and reach metrics for the biker audience
• Coordinate with cross-functional teams for biker communications initiatives

• Bachelor’s degree and above in relevant fields such as Marketing, business administration/management
• Have a deep understanding of local market behavior and pain-points, especially in the transportation category in Luzon (Metro Manila, Greater Manila) 
• Bonus if can speak local dialects
• Relevant working experience of above 2 years in Marketing Communications
• Excellent marketing sense, strong communication skills in the assigned coverage area
• Optimistic, self-starter, and resilient

Why join Angkas?

• Freedom of work
• Work life balance
• Free meal and use of gym
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

Schedule: Monday – Friday (09:00 AM - 06:00 PM AEST)

1-year contractual employment

What are we looking for?

Skills Required:

• 3-5 years of experience in application engineering, software development, or a similar role.
• Proven experience in customizing and implementing software applications.
• Powerautomate skills and Microsoft 365 suite
• Proficiency in programming languages such as Java, Python
• Experience with SAP modules, or HRMS tools

What will you do?

The Application Developer will be responsible for designing, developing, and maintaining software applications that meet the specific needs of our clients and internal teams. This role requires a blend of technical expertise, problem-solving skills, and customer-facing experience to ensure that our software solutions are both effective and user-friendly.

Application Customization and Implementation:

• Work closely with clients and internal stakeholders to understand their specific requirements.
• Customize and configure software applications to meet those requirements.
• Oversee the deployment of software applications and ensure they integrate smoothly with existing systems.

Technical Support and Troubleshooting:

• Provide ongoing technical support to clients and internal users.
• Troubleshoot and resolve any issues related to software applications.
• Work with the development team to address bugs and implement fixes.

Power Automate Integration:

• Create, configure, and manage automated workflows using Power Automate.
• Integrate Power Automate with other Microsoft 365 services and third-party applications.
• Apply knowledge of connectors, triggers, and actions within Power Automate.

Testing and Quality Assurance:

• Develop and execute test cases to ensure the functionality and reliability of applications.
• Document testing procedures and outcomes.\Ensure that all applications meet company quality standards before release.

Documentation and Training:

• Create and maintain detailed documentation for software applications.
• Provide training sessions and user guides to help clients and internal teams utilize the software effectively.

Product Improvement:

• Collect feedback from users and clients to identify areas for improvement.
• Collaborate with the product development team to suggest and implement new features.
• Stay up to date with industry trends and emerging technologies to ensure our applications remain competitive.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2 days/ week, Office-based, 3 days/week, Home-based)
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

We're a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies in the world. With over a decade of experience, we specialize in premium resourcing and productivity solutions. in the world. Founded by our Australian CEO, we help companies across industries overcome resourcing challenges with innovative strategies.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position: Virtual Accountant/Bookkeeper

Description:

We are seeking a detail-oriented and highly motivated Virtual Accountant/Bookkeeper to join our dynamic team. As a critical member of our financial team, you will be responsible for managing a range of accounting and bookkeeping tasks from the convenience of your home office. This position offers the opportunity to work with diverse clients and industries, allowing you to expand your expertise while contributing to their financial success. You will play a vital role in maintaining accurate financial records, preparing reports, and ensuring compliance with financial regulations. The ideal candidate will possess strong analytical skills, attention to detail, and a passion for numbers. If you are looking for a challenging yet rewarding role that offers flexibility and the chance to utilize your accounting skills in a virtual setting, we want to hear from you. This position is perfect for self-starters who thrive in an independent work environment and are committed to delivering exceptional service. Join us and help our clients achieve their financial goals while enjoying the autonomy of remote work.

Responsibilities:

• Maintain and update financial records for multiple clients
• Prepare monthly, quarterly, and annual financial statements
• Reconcile bank statements and prepare balance sheets
• Manage accounts payable and accounts receivable processes
• Assist with budgeting and forecasting activities
• Ensure compliance with applicable tax laws and regulations
• Provide ongoing financial advice and support to clients

NOTE:

We are actively seeking qualified candidates to join our talent pool for future opportunities. Your qualifications will be evaluated against both current and upcoming job openings.

If your application aligns with a suitable role, our recruitment team will contact you promptly.

We only consider applications from Philippine citizens currently residing in the Philippines.

If you have strong qualifications and experience working with US-based clients, we’d love to have you join our team!

We are excited about the possibility of working with you and look forward to the expertise you can bring to our clients.

• Proven experience as a Bookkeeper or in a relevant accounting role
• Bachelor's degree in Accounting, Finance, or a related field preferred
• Strong knowledge of accounting principles and practices
• Proficiency in accounting software (e.g., QuickBooks, Xero)
• Excellent organizational and time-management skills
• Strong attention to detail and accuracy in work
• Effective communication skills, both written and verbal

About the job

We are looking for a PH-based full-time, dedicated, and passionate Customer Success Manager to join our growing team. This would be a role catering to the North American region whereby the prospective candidate would be required to work US hours.

You will own the client relationships during and after onboarding with a strong focus on relationship management. To do this you will ideally have empathy for people, can explain concepts clearly and concisely via phone, video calls, emails, and are tech-savvy. You will be measured on how successful and healthy your customers are, based on Product Usage Metrics, Net Revenue Retention, and Churn Rate.

Lastly, ShiftCare is a company that is remote in its DNA. Our headquarters are in Sydney, Australia, but 80%+ of our team is remote. This role will be remote (you can work from home) but you must be able to work Australian Eastern Standard time hours

Description

At ShiftCare, our Customer Success Managers are essential to onboarding new customers, assessing the health of our clients, leading personal conversations around driving seat expansion, positioning and personally closing upgrade opportunities.This role is perfect for a strategic thinker with a passion for relationship management, efficiency, and exceptional service.

Day in the Life

• Be an expert in ShiftCare, so you can train users and answer their questions
• Keep track of client activity, notes, and next steps clearly inside of HubSpot and ChurnZero
• Maintain a portfolio of clients and conduct regular check-ins in line with set KPIs
• Create content, including webinars, videos, training, check-in articles, documents, email templates, and other resources that make it easier for clients to grasp complex concepts
• Pro-actively analyse customer product usage and evaluate account health, identifying growth and expansion opportunities, translating insights into actionable strategies
• Translate customer data into appropriate actions
• Coordinate resources to drive feature adoption
• Conduct regular check-ins and reviews, proactively identifying opportunities to increase product usage and value
• Effectively communicate customer feedback to ShiftCare Product team
• Cross-department collaboration, including but not limited to Support, Sales, Product, and Marketing
• Escalate issues as needed. Have judgment on what is user error, poor training, bugs in the product, and feature request
• Use data and what you discover from client interactions to identify growth and expansion opportunities
• Work closely with the Operations team to drive growth for clients who want to expand
• Introduce clients to features that are not yet used or newly released
• Work closely with the head of CS to develop and prioritise a list of key and strategic process improvement projects and initiatives for the Customer Success team, aimed at increasing core KPIs, team efficiency, and customer satisfaction
• Champion software and constantly evaluate usage to make sure our customers are fully utilising product features

Who You Are

• 1-2 years of relevant experience in a related area, such as Customer Onboarding, Customer Success or Account Management
• Minimum of 1-year experience working in a Customer Success role at a SaaS company
• Experience with working with customer data to identify and follow up with customers who are high priority, at-risk or need to grow
• Experience in conducting a EBRs and account reviews
• Empathetic to customer needs, and serve as a trusted adviser
• Be hungry, quick to learn, and quicker to execute
• Be a good communicator, both verbal and written. Able to explain concepts clearly and concisely
• Have a long-term vision of working and growing with a successful start-up and stay with the team for at least 2 to 4 years
• Detail-oriented. Keeping track of notes in our CRM is a must
• Must have a high-speed and stable primary and backup internet connection (at least 10 Mbps). Please note that we will require you to submit a document showing a screenshot of your speed test results
  

Nice to Have

• Startup experience of 1 to 3 years
• Team Lead experience of 1-2 years
• Knowledge in building out CS processes via platforms such as HubSpot, Intercom, ChurnZero

Why Join ShiftCare?

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking
• Professional Development Opportunities:
• Access various training programs, online courses, workshops, and coaching sessions for continuous professional and personal growth

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

If you are a driven and experienced Customer Success Manager with a passion for health-tech and want an opportunity to be immersed in career defining work, we encourage you to apply

Position: Digital Marketing Specialist

Description:

We are seeking a highly motivated and creative Digital Marketing Specialist to join our dynamic marketing team. This role is perfect for someone with a passion for digital marketing and a desire to drive engagement through innovative campaigns. The Digital Marketing Specialist will be responsible for the development, execution, and optimization of our online marketing strategies across various platforms. You will work closely with the content, design, and sales teams to create a cohesive marketing experience that resonates with our target audience. Your responsibilities will include managing social media accounts, creating engaging content, analyzing website traffic, and optimizing our online presence.

Responsibilities:

• Develop and implement effective digital marketing strategies across various channels.
• Manage and optimize social media accounts to enhance brand visibility and engagement.
• Create compelling content for blogs, emails, social media, and the company website.
• Analyze website traffic and user behavior to identify opportunities for improvement.
• Monitor and report on the performance of digital marketing campaigns using analytical tools.
• Collaborate with cross-functional teams to align marketing strategies with overall business goals.
• Stay up-to-date with the latest digital marketing trends and technologies.

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in digital marketing or a related area.
• Strong understanding of SEO, PPC, social media, and content marketing best practices.
• Proficiency in using analytics tools such as Google Analytics and social media advertising platforms.
• Excellent written and verbal communication skills.
• Creative thinking and problem-solving abilities.
• Strong organizational skills and attention to detail.

NOTE:

We are actively seeking qualified candidates to join our talent pool for future opportunities. Your qualifications will be evaluated against both current and upcoming job openings.

If your application aligns with a suitable role, our recruitment team will contact you promptly.

We only consider applications from Philippine citizens currently residing in the Philippines.

If you have strong qualifications and experience working with US-based clients, we’d love to have you join our team!

We are excited about the possibility of working with you and look forward to the expertise you can bring to our clients.

As a Talent Assessor, you will evaluate and assess the candidate pool for a designated functional area of the client’s organization to achieve high quality and timely filling of roles.  Using the client’s Applicant Tracking System (ATS), you will work closely with the on-site Recruitment Relationship Manager to manage those roles with high volume response.

Your duties may include, but are not limited to:

• Review applicants that apply to the client’s ATS for specified positions.
• Create a short list of candidates and present them to the Recruitment Relationship Manager.
• Follow defined phone screen templates for designated roles and qualify candidates for fit against the defined competencies and criteria for the role.
• Develop an effective compelling story to sell the job and client company to prospective candidates.
• Assist with the interview scheduling process where necessary including gathering the candidate’s availability and confirming the interview date, time and location.
• Update the candidate’s details and status in the client’s ATS in a timely and accurate manner following the defined process steps.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary:

Deploy release of new technologies as well as design, install, configure, maintain and integrate system testing performance of PC/server operating systems, related utilities and hardware.

What you will be doing:

• Installs, maintains and upgrades internal computer software systems used for designing and developing company products.

• Perform vulnerability remediation on servers

• Proposes and implements system enhancements that will improve reliability and performance of system.

• Monitors usage and performance.

• Trains personnel on system usage.

• Troubleshoots server, software and hardware issues.

• Researches, evaluates and recommends software and hardware products.

• Researches and develops ways of automating workflows.

• Other related duties assigned as needed.

What you bring:

• Must Have: experience in CyberArk Administration (Back-end) or any Privileged Access Management software

• Must be amenable to work on a night shift

• Must be amenable to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• College undergraduates and Non-Bachelor's Degree holders with relevant work experiences are welcome to apply

• Ability to establish and maintain effective working relationships with employees, vendors, clients and public

• Knowledge in PowerShell Scripting

• Knowledge in ServiceNow

• experience in Linux (CentOS/RedHat) System Administration

• experience in Windows System Administration

• Experience with SaltStack and/or Ansible 

• Basic network troubleshooting including OS level packet captures (pcap/tcpdump)

• Knowledge of multiple operating systems and related utilities and hardware

• Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices

What we offer:

• A competitive salary and benefits, including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position: AP- Graphic designer

Description:

We are seeking a talented and creative Graphic Designer to join our dynamic team. In this role, you will be responsible for creating visually stunning designs that communicate our brand message effectively across various platforms. Your portfolio will showcase a wide range of projects, from digital marketing materials to print publications, demonstrating your ability to engage audiences with compelling visuals. You will collaborate closely with our marketing, product, and development teams to understand project goals, timelines, and target audiences.

Responsibilities:

• Develop and design graphics for various digital and print platforms including websites, social media, brochures, and advertisements.
• Collaborate with cross-functional teams to ensure designers align with project objectives and brand guidelines.
• Create compelling visuals that effectively convey the brand message and engage the target audience.
• Revise and finalize designs based on feedback from team members and stakeholders.
• Manage multiple design projects simultaneously while adhering to deadlines and maintaining high-quality standards.
• Stay updated with industry trends, design software, and new techniques to maintain a competitive edge.
• Prepare design files for production, ensuring all specifications are met for print and digital formats.

• Bachelor's degree in Graphic Design or related field preferred.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Strong portfolio showcasing a diverse range of design projects and styles.
• Excellent understanding of color theory, typography, and layout principles.
• Ability to work independently and collaboratively in a team environment.
• Strong attention to detail and a commitment to delivering high-quality work.
• Effective communication skills, both verbal and written, to convey design concepts clearly.

NOTE:

We are actively seeking qualified candidates to join our talent pool for future opportunities. Your qualifications will be evaluated against both current and upcoming job openings.

If your application aligns with a suitable role, our recruitment team will contact you promptly.

We only consider applications from Philippine citizens currently residing in the Philippines.

If you have strong qualifications and experience working with US-based clients, we’d love to have you join our team!

We are excited about the possibility of working with you and look forward to the expertise you can bring to our clients.

About us

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

Due to continuous growth, we have an exciting opportunity for an HR Generalist to join us.

Goal:

Responsible for providing comprehensive PX support and services across all facets of People Experience, including, employee relations, performance management, training and development, and compliance with employment legislation and organisational policies. The role ensures the effective delivery of PX initiatives and contributes to the development of a positive workplace culture.

• Previous experience (2+ years as a guide) in an HR practitioner position or Business Administration.
• High level attention to detail.
• Drive and ability to switch from one task to another on short notice.
• Ability to liaise and communicate confidently with employees across the business.
• Ability to maintain a high level of confidentiality and professionalism with sensitive information.
• Capable of working independently to progress workloads and priorities.
• Any prior experience working within an IT organisation would be an advantage but not mandatory.
• Competent with IT applications such as MS Word, MS Excel etc.
• Understanding of HR processes including Employee Relations.

Responsibilities:

• Provide guidance and support to managers and employees on PX policies, procedures, and employment legislation.
• Using PX framework drive and manage various PX projects including, training and development, Leadership Development programs
• Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures.
• Support performance management processes, including coordinating performance reviews and assisting in the development of performance improvement plans.
• Coordinate and deliver training and development programs to enhance employee skills and knowledge.
• Maintain PX records and employee files, ensuring data accuracy and compliance with privacy and confidentiality requirements.
• Process onboarding, exits and employee change via HRIS systems and relevant stakeholders
• Assist in the development and implementation of HR policies and procedures.
• Support workplace health and safety initiatives and ensure compliance with relevant legislation.
• Contribute to HR projects and initiatives aimed at improving HR processes and practices.

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.

• We offer options for you to interview virtually.
• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
• Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid and work from home arrangements.
• Regular social events and an awesome culture – work with a team of experts in their field
• Employee Assistance Program from The Mind Room
• Ongoing training and development including paid certifications.
• Quality hardware and laptop provided.
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

Please note, all offers of employment at blueAPACHE are subject to Police Clearance Checks.

Position: AP- Customer Support Representative

Description

We are seeking a talented and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will serve as the first point of contact for our customers, addressing their inquiries and providing top-notch support. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and loyalty, contributing to the overall success of our company.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services to customers.
• Troubleshoot and resolve customer issues in a friendly manner.
• Maintain detailed records of customer interactions and transactions.
• Follow up with customers to ensure their queries were resolved to satisfaction.
• Collaborate with team members to improve service delivery and efficiency.
• Stay updated on product knowledge and company policies to better assist customers.

• High school diploma or equivalent; further education is a plus.
• Proven experience in customer service or related field.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a positive attitude.
• Ability to work independently as well as part of a team.
• Proficiency in using customer service software and tools.
• Flexibility to work various shifts, including evenings and weekends.

NOTE:

We are actively seeking qualified candidates to join our talent pool for future opportunities. Your qualifications will be evaluated against both current and upcoming job openings.

If your application aligns with a suitable role, our recruitment team will contact you promptly.

We only consider applications from Philippine citizens currently residing in the Philippines.

If you have strong qualifications and experience working with US-based clients, we’d love to have you join our team!

We are excited about the possibility of working with you and look forward to the expertise you can bring to our clients.

Position: AP- Video Editor

Description:

We are seeking a talented and creative Video Editor to join our dynamic production team. As a Video Editor, you will play a crucial role in transforming raw footage into compelling visual stories that engage and captivate our audience. The ideal candidate will have a strong eye for detail and a passion for storytelling through video. You will collaborate closely with directors, producers, and other team members to ensure that each project meets our high standards of quality. Your work will include editing various types of video content, from promotional materials and social media clips to full-length features and documentaries. In addition to technical skills, we are looking for a creative professional who can contribute innovative ideas and solutions to enhance our projects.

Responsibilities:

• Edit and assemble recorded raw material into a finished product suitable for broadcasting
• Review shooting scripts and raw material to create a shot decision list based on scenes’ value and contribution to continuity
• Trim footage segments and put together the sequence of the film
• Input music, dialogues, graphics, and effects to enhance the video
• Ensure logical sequencing and smooth running of the video
• Consult with the director and production team throughout the project
• Create and maintain an organized library of video content for easy access and reference
• Stay updated with the latest editing software and best practices to enhance video quality

• Proven work experience as a Video Editor or similar role
• Proficient in editing software such as Adobe Premiere Pro, Final Cut Pro, or similar
• Demonstrated ability to work with various video formats and codecs
• Strong understanding of video composition, pacing, and storytelling techniques
• Excellent communication skills and ability to collaborate effectively with a team
• Ability to handle feedback and make adjustments in a timely manner
• Strong attention to detail and a keen eye for visual aesthetics

NOTE:

We are actively seeking qualified candidates to join our talent pool for future opportunities. Your qualifications will be evaluated against both current and upcoming job openings.

If your application aligns with a suitable role, our recruitment team will contact you promptly.

We only consider applications from Philippine citizens currently residing in the Philippines.

If you have strong qualifications and experience working with US-based clients, we’d love to have you join our team!

We are excited about the possibility of working with you and look forward to the expertise you can bring to our clients.

Position: AP- Virtual Assistant

Description:

We are seeking a highly organized and motivated Virtual Assistant to join our dynamic team. In this role, you will have the unique opportunity to contribute to various projects and support our operational needs from the comfort of your own home. As a Virtual Assistant, you will work closely with our management team and other departments to ensure smooth daily operations, help manage schedules, and assist with administrative tasks. T

Responsibilities:

• Manage and organize email correspondence and respond to inquiries in a timely manner.
• Schedule appointments and manage calendars for team members.
• Conduct internet research and compile information for various projects.
• Assist with data entry and maintaining databases for better efficiency.
• Prepare reports and documentation as needed for different departments.
• Coordinate travel arrangements and itineraries for team members.
• Support marketing efforts by managing social media accounts and creating content.

• Proven experience as a Virtual Assistant or in a similar administrative role.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Familiarity with project management tools (e.g., Asana, Trello) is a plus.
• A reliable internet connection and a quiet home office environment.

NOTE:

We are actively seeking qualified candidates to join our talent pool for future opportunities. Your qualifications will be evaluated against both current and upcoming job openings.

If your application aligns with a suitable role, our recruitment team will contact you promptly.

We only consider applications from Philippine citizens currently residing in the Philippines.

If you have strong qualifications and experience working with US-based clients, we’d love to have you join our team!

We are excited about the possibility of working with you and look forward to the expertise you can bring to our clients.

Job Summary

Seeking an expert-level Functional Analyst for Adobe Commerce Cloud to bridge business needs and technical implementation.

Key Responsibilities

• Gather and document business requirements for Adobe Commerce Cloud
• Analyze business processes and identify improvement opportunities
• Create functional specifications for software development
• Conduct user interviews and facilitate requirement workshops
• Develop use cases, user stories, and process flows
• Perform gap analysis between current and desired states
• Support testing and validation of implemented solutions
• Provide training and support to end-users

EMPLOYMENT TYPE: Full time, permanent position 

WORK SCHEDULE:  9 AM to 6 PM

WORK LOCATION: Hybrid (mix of work from home and minimum 2x a month onsite). Office address is in BGC, Taguig City 

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

The Graphic Designer will be focused on designing graphics for customers. Qualified candidates will have experience in the IT industry, have extensive knowledge of graphic design best practices, and be comfortable adopting brand standards. Your role will require the ability to rapidly iterate upon designs in accordance with Skillibrium and customer requirements. 

Responsibilities

• Collaborate with project managers, instructional designers, and clients to understand their branding, design needs, and go-to-market goals 
• Design custom graphics, presentations, documents, and other visual assets that align with clients' brand guidelines and project objectives 
• Develop sales, marketing, and product-focused materials that effectively communicate key messages and value propositions 
• Ensure consistency in design across all client deliverables, maintaining a high standard of quality and attention to detail 
• Work closely with internal and external teams, including marketing, sales, and product teams, to ensure that design work supports broader business objectives 
• Manage multiple design projects simultaneously, meeting deadlines and client expectations 
• Stay up-to-date with industry trends, design tools, and best practices, particularly in the IT sector 
• Provide creative input and suggest design improvements to enhance the effectiveness of client materials 
• Maintain organized files and documentation for all design projects, ensuring easy access and reference 
• Design mockups and prototypes that align with technical and brand standards and effectively communicate design ideas 
• Identify design problems and pain points in order to devise elegant solutions 
• Take a user-centered design approach and rapidly test and iterate designs 
• Ensure consistency in designs, branding and content across all deliverables 
• Provide deliverables in a fast-paced environment with an ability to rapidly iterate 

• Native or Fluent English speaker 
• 5 years experience in a similar role, with a strong portfolio showcasing work in the IT industry. 
• Detailed oriented 
• Fast-paced 
• Bachelor’s degree in Graphic Design, Visual Communications, or a related field. Equivalent work experience will be considered 
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and presentation tools like PowerPoint or Google Slides 
• Strong understanding of branding principles and experience working within established brand guidelines 
• Ability to create visually compelling designs that communicate complex information clearly and effectively 
• Excellent attention to detail, with a commitment to delivering high-quality work 
• Strong project management skills, with the ability to handle multiple projects and meet tight deadlines 
• Effective communication and collaboration skills, with the ability to work closely with clients and internal teams 
• Familiarity with the IT industry’s design trends, terminologies, and visual standards 
• Knowledge of UX/UI design principles is advantageous. 
• Open to feedback and constant iterations 
• Passionate about resolving user pain points through great design 
• A solid grasp of user-centered design (UCD), planning and conducting user research 
• Mastery of design tools and process 
• 2+ years experience with Figma 
• Experience with responsive and adaptive design 
• Understanding of UI/UX in web and mobile applications and their best practices 
• Understanding of the concept of design system/theme and knowing how to leverage them to accelerate UI development 
• Experienced in following agile methodologies

Ideally having:

• Experience with AI-driven design tools like Adobe Sensei, Canva’s AI features, or Figma’s smart design tools to streamline workflows and enhance creativity 
• Familiar with  
• Degree in Art, UX IX CX Design, Computer Science, or similar 
• Experience with creating digital assets for web and social media is a plus. 
• Understanding of digital marketing strategies and how design contributes to conversion and engagement 
• Understanding of generative design principles, where algorithms and AI generate design options based on specific constraints 
• Experience with infographics and data visualization to present complex IT concepts in a visually appealing way. 
• Knowledge of responsive design principles for web and mobile assets. 

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the salary package of the employee
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

The Video Editor will be focused on creating new video content and digital media assets for customers. Qualified candidates will be expected to have experience in video and sound editing, motion graphics, and visual effects, work in a fast-paced start-up environment, and be passionate about innovative designs.  This role will work closely with instructional designers, project managers and clients to bring concepts to life quickly and efficiently, ensuring that all video content is visually engaging, informative, and aligned with our clients’ objectives. This role requires someone who can deliver exceptional video content rapidly. The person needs to be able to frequently iterate upon designs in accordance with customer requirements, while meeting aggressive deadlines.

Responsibilities

• Video Production and Editing: Produce and edit high-quality videos. Take ownership of video projects from design to final editing and post-production. Utilize video editing software (e.g., Adobe Premiere Pro) and motion graphics tools (e.g., Adobe After Effects) to create engaging visual content 
• Professional-Grade Videos. Edit raw video footage into polished, high-quality videos, ensuring smooth transitions, clear audio, and professional-grade output 
• Motion Graphics: Conceptualize, design, and execute captivating motion graphics for videos and other digital media. Bring podcast-style learning videos, how-to videos, and training videos to life through visually engaging animations that are produced rapidly 
• Brand Consistency: Ensure that all motion design work aligns with specific brand guidelines, maintaining a consistent and visually appealing brand identity across various media 
• User Engagement: Use your creative talents to enhance user engagement and viewer experience. Craft animations that resonate with our users 
• Trend Awareness: Stay up-to-date with the latest motion design trends and technologies, incorporating innovative techniques into your work to keep our content fresh and competitive 
• Project Management: Manage multiple projects simultaneously, ensuring they are completed on time and within budget. Collaborate closely with project managers and stakeholders to deliver outstanding results 
• Collaboration: Work with an experienced team to collaborate on team deliverables according to best practices. Participate in workshops and brainstorming sessions to collaborate on creative assets. Collaborate with content creators and clients to understand video requirements, including messaging, tone, and style 
• Organization: Organize and maintain a library of video assets, including raw footage, graphics, and project files 

• Native or Fluent English 
• 5 years experience in a similar role 
• Critical thinker, detailed oriented with a keen eye for visual aesthetics 
• Fast-paced (able to work on more than one video per day to help us meet a huge demand for services) 
• Expert in video editing software (e.g., Adobe Premiere Pro) and motion graphics tools (e.g., Adobe After Effects). 
• Open to feedback and constant iterations 
• Excellent understanding of visual storytelling, pacing, and timing in video production 
• Passionate about creative work 
• Mastery of video editing and production 
• Strong portfolio of video work  
• Proficient in sound engineering

Ideally having:

• Degree in Art, Video Production, UX IX CX Design, Computer Science, Computer Engineering, or similar 
• Experience with AI-driven video editing tools or software that enhances production speed and efficiency 
• Knowledge of 3D animation and modeling tools for more advanced motion graphics 
• Familiarity with video distribution platforms (e.g., YouTube, Vimeo) and social media video best practices 
• Understanding of marketing and branding principles as they relate to video content 
• Experience with live-action and animated video content creation 
• Background in working on sales enablement or technical training videos 
• Familiar with using Video and Audio Libraries 

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the salary package of the employee
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

This company is a mission-driven consumer health organization dedicated to optimizing men’s health through comprehensive content, community, and clinical support. Backed by $15M in funding from top Silicon Valley VCs and notable angel investors, the company has earned the trust of tens of thousands of men seeking health optimization. With an active community of 7,000 members, the company’s blog attracts over 10,000 monthly readers, its newsletter reaches 120,000 readers weekly, and its YouTube channel has over 5,000 subscribers.

Role Overview

As an Executive Assistant, you will be crucial to ensuring smooth and efficient operations within the company. This role involves working directly with the CEO and supporting other senior executives with administrative tasks, scheduling, and communications. You will also lead the planning and logistics for key business activities, including company events, board meetings, and leadership meetings. Additionally, you will provide support to the Recruiting & Talent team with various administrative tasks.

Responsibilities

• Provide high-level administrative support to the CEO and other senior executives.
• Manage complex scheduling, prioritize meeting requests, and organize communications for seamless daily operations.
• Coordinate travel arrangements, distribute schedules and agendas, and manage expenses using Excel and G-Suite.
• Lead logistics for company events, board meetings, and leadership meetings, ensuring meticulous organization.
• Assist the Recruiting & Talent team with light clerical tasks.
• Handle sensitive information with professionalism and discretion.
• Adapt to changing priorities and thrive in a fast-paced environment.
• Foster a collaborative, team-oriented atmosphere, approaching all tasks with enthusiasm.

• 4+ years of executive assistant experience supporting senior-level executives, preferably at a venture-backed technology startup
• Expertise with G-Suite applications is required, experience with Ashby is a nice bonus
• Exceptional organizational skills and impeccable attention to detail, with strong verbal and written communication skills.
• A high level of integrity, professionalism, and discretion in handling confidential information.
• The ability to adapt and pivot to changing requests and thrive in a fast-paced environment.
• A collaborative, team-oriented attitude is a must, where no task is too big or small.

• World-Class Benefits such as Premium Blue Shield Platinum PPO & HMO Plans (up to 80% coverage)
• Full Suite: Medical, Dental, Vision, Life Insurance
• Best-in-class 401K options
• Flexible vacation/time-off policies
• Liquidity of options whenever available
• Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)

Join Us as a Medical Admin Assistant with GLP - 1 experience!

We are seeking a detail-oriented and organized Medical Administrative Assistant to join our team. If you have experience with GLP-1 medications and the medical weight loss industry, this is a great opportunity to make a meaningful impact while supporting our clinical team.

Why You’ll Love This Role:

As a Medical Administrative Assistant, you will be responsible for handling essential administrative duties, with a focus on accurate data entry, customer service, and patient support. Familiarity with GLP-1 medications or experience in the medical weight loss industry is highly preferred, as you will be assisting in managing patient records and communications.

What You’ll Do:

• Perform accurate data entry of patient information, appointments, and medical records into the clinic's system
• Respond to patient inquiries via email and phone, providing excellent customer service
• Handle phone support, scheduling appointments, and managing patient follow-ups
• Ensure all data is entered with precision, maintaining confidentiality and compliance with HIPAA regulations
• Communicate with patients regarding treatment plans, especially those related to GLP-1 medications or weight loss programs
• Assist with general administrative tasks, including billing and insurance coordination
• Coordinate between medical staff and patients to ensure smooth clinic operations

What You Bring:

• Proven experience as a medical administrative assistant or in a similar role
• Excellent data entry skills with a strong attention to detail
• Familiarity with GLP-1 medications and/or the medical weight loss industry is highly preferred
• Strong customer service and communication skills, both verbal and written
• Proficiency in medical software and Microsoft Office Suite
• Ability to multitask, prioritize, and work in a fast-paced environment
• Knowledge of HIPAA regulations and medical record management

Device Requirements:

• Processor: Intel Core i5 or AMD equivalent
• OS: Windows 10+ or recent Mac OS
• RAM: 8GB+
• Storage: Minimum 250 GB
• Antivirus: Up-to-date
• Internet: Minimum 20 Mbps

• Headset: Noise-canceling with clear microphone

Why You’ll Love Working with Us: 

The Instructional Designer will be focused on designing engaging and impactful training content that drives performance and results for our customers. Much of the content will be focused on sales, technical, and product enablement. Qualified candidates will be expected to have extensive knowledge of rapid curriculum development, instructional design best practices, adult learning styles, learning and development standards, and elearning approaches.  This role requires someone who can deliver exceptional content rapidly. Candidates should be passionate about delivering innovative, micro-learning designs quickly. The person needs to be able to frequently iterate upon designs in accordance with customer requirements, while meeting aggressive deadlines.

Responsibilities

• Provide deliverables in a fast-paced environment with an ability to rapidly iterate 
• Collaborate with clients, subject matter experts (SMEs), and internal stakeholders to identify learning objectives and content needs for courses and programs 
• Design and develop engaging and interactive learning content, including e-learning modules, instructor-led training (ILT) materials, virtual instructor-led training (vILT) content, job aids, and technology 
• Write clear, concise, and well-structured content that effectively communicates complex concepts to learners of varying levels of expertis 
• Create prototypes and storyboards that effectively communicate design ideas 
• Utilize instructional design principles and adult learning theories to create content that is pedagogically sound and aligned with the learning objectives 
• Develop assessments and evaluations to measure the effectiveness of training programs and ensure alignment with client goals 
• Stay up-to-date with emerging trends, industry expertise, best practices, and emerging technologies in instructional design and content development 
• Review and revise existing training materials to improve clarity, engagement, and instructional effectiveness.= 
• Manage multiple projects simultaneously, ensuring timely delivery of high-quality content that meets client expectations 
• Provide guidance and support to clients and internal teams on best practices for content development and instructional design 
• Manage a timeline of deliverables to a high quality standard 
• Interact professionally with clients, asking questions, assessing current state, and recommending direction for learning strategies 
• Identify learning outcomes, problems and pain points in order to devise elegant solutions 
• Collaborate closely with product and technology team members both internally and externally to capture content 
• Take a user-centered design approach and rapidly test and iterate designs 
• Make repeatable templates that can be adapted for various design needs  
• Ensure consistency in designs, branding and content across all company platforms 

• Native or Fluent English speaker 
• 5 years experience in a similar role 
• Critical thinker 
• Detailed oriented 
• Fast-paced. Familiarity with Agile or Lean methodologies in instructional design, allowing for more iterative and collaborative content development. 
• Experience with rapid prototyping and user testing to refine training materials. 
• Open to feedback and constant iterations 
• Understanding of UI/UX in web and mobile applications and their best practices 
• Bachelor's degree in Instructional Design, Education, Communications, English or a related field 
• Proven experience in curriculum development, instructional design, or content writing, preferably in a sales or technical enablement context 
• Strong writing and editing skills, with the ability to simplify complex information and create clear, engaging content 
• Experience with multimedia content creation, including video production and graphic design 
• Proficiency in storyboarding using slides and documents 
• Proficiency in video editing software and instructional design software and tools  
• Proficiency in creative tools (such as Adobe Creative Cloud or Canva) to make visual mockups 
• Familiarity with Learning Management Systems (LMS) and e-learning platforms 
• Understanding of adult learning principles and instructional design methodologies (e.g., ADDIE, SAM) 
• Excellent project management skills, with the ability to manage multiple projects and deadlines 
• Strong communication and collaboration skills, with the ability to work effectively with clients, SMEs, and internal teams 
• Ability to work independently and as part of a team in a fast-paced, dynamic environment 

Ideally having:

• Experience using newer AI-powered content creation tools 
• Knowledge of data analytics and learning experience to better measure learning engagement, effectiveness, and ROI 
• Advanced graphic design skills for independently creating visually appealing content  
• A Master’s degree is a plus  
• Additional certifications, such as Certified Professional in Learning and Performance (CPLP), eLearning Instructional Design Certificate, or similar credentials.

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the salary package of the employee
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

The Project Manager will be focused on managing services engagements, acting as the primary engagement manager for our clients. You will oversee the entire project lifecycle, from initiation to completion, ensuring that all deliverables are on time, within scope, and meet our clients’ expectations. The projects you will manage will be primarily focused on revenue enablement, including the creation of courses, job aids, in-person events, and other training materials. 

Responsibilities

• Serve as a point of contact for clients, ensuring clear communication and alignment throughout the engagement lifecycle 
• Develop and maintain detailed project plans, including setting timelines, milestones, and deliverables 
• Plan, organize, and manage revenue enablement projects, including course creation, job aid development, and other related services 
• Monitor project status, track progress, and adjust plans as needed to ensure timely and successful project completion. 
• Coordinate with internal teams, including instructional designers, content writers, and external subject matter experts (SMEs), to deliver high-quality outputs that meet client expectations 
• Identify and mitigate potential risks or issues that may impact project timelines or outcomes 
• Manage project budgets, ensuring that resources are allocated effectively and that projects are delivered within financial constraints 
• Conduct regular project status meetings with clients and internal teams, providing updates and addressing any concerns 
• Ensure that all project documentation is complete, accurate, and up to date 
• Continuously seek opportunities to improve project management processes and client satisfaction 

• Native or Fluent English speaker 
• 5 years experience in a similar role 
• Bachelor’s degree in Project Management, Business Administration, or a related field 
• Proven experience as a Project Manager, preferably in a High Tech services or consulting environment 
• Experience managing projects related to revenue enablement, such as course creation, training programs, or sales support materials 
• Strong understanding of the content creation processes, including instructional design and multimedia development 
• Strong understanding of project management methodologies, including Agile frameworks 
• Excellent organizational skills, with the ability to manage multiple projects and deadlines simultaneously 
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams 
• Highly skilled in spreadsheets and data visualizations  
• Ability to identify potential risks and implement effective mitigation strategies 
• Strong problem-solving skills and a proactive approach to project management 
• Attention to detail and a commitment to delivering high-quality results 
• Able to create repeatable templates that can be used to scale projects  

Ideally having:

• Experience managing global projects 
• A PMP certification is a plus 
• Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana, or similar) 
• Experience working with revenue enablement tools and platforms, such as Learning Management Systems (LMS) or CRM systems 
• Familiarity with tools like Monday.com, ClickUp, or Microsoft Project with AI capabilities for predictive analytics and task management 
• Proficiency in using automation tools to streamline project workflows, reduce manual tasks, and improve efficiency   
• Knowledge of virtual workspaces and digital whiteboards that facilitate real-time collaboration and brainstorming 
• Experience with collaboration tools for seamless communication and task management across distributed teams

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the salary package of the employee
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

About You 

Are you keen to transform and significantly grow a committed team of ESG data analysts? Are you a strong leader, results-oriented, and skilled at data curation and maintenance operations? Are you enthusiastic about working at the intersection of machine-learning and human intelligence? 

If your answer is YES – then this could be the perfect role for you! 

Your Responsibilities 

As the Head of ESG Data Operations, you'll play a pivotal role in scaling the high-quality business conduct data we offer to our clients. This unique position allows you to set the course for business conduct data as well as advocate for technology with human-in-the-loop operations. The role reports into the Head of ESG Research in Zurich, Switzerland, and is part of the data management team at RepRisk. 

In this role, you will: 

• Create and implement a strategic action plan to transform and grow ESG data operations with an emphasis on technology first.  
• Drive the efficiency, quality, and effectiveness of all ESG curation processes, activities, and initiatives 
• Lead the development and expansion of a high-performing client-centric team in Manila  
• Collaborate with technology and the data management teams, as well as other departments to integrate AI solutions that streamline operations and improve efficiency. 
• Monitor, refine, and implement ESG curation methodologies, processes, and documentation. 
• Serve as an advocate for smart human intervention in machine learning models/data products.  

Overview: We are seeking a dynamic and passionate Online Community Manager to join the Customer Engagement team. As an Online Community Manager, you will be responsible for nurturing, growing, and engaging our online community across various channels in order to foster meaningful interactions and relationships. 

Responsibilities:

1. Community Engagement:

   • Develop strategies to foster a vibrant online community atmosphere, including the potential addition of badging and gamification initiatives.

   • Initiate and moderate discussions, responding to comments and engaging with community members.

   • Encourage community participation and facilitate user-generated content initiatives.

   • Identify potential customer advocates for work with marketing and/or product. 

2. Content Management:

   • Curate and create content that resonates with the community's interests and values, including varying content for different personas.

   • Coordinate with content creators, internal stakeholder teams, ensuring content aligns with community preferences.

   • Regularly update community channels with relevant information and resources.

   • Understand upcoming product release and successful use cases for user personas

3. Community Support:

   • Serve as a primary point of contact for community members, addressing inquiries and concerns.

   • Monitor community feedback and sentiment, providing insights to relevant teams.

   • Implement strategies to enhance the overall community experience.

4. Events and Initiatives:

   • Plan and execute online events, such as webinars, AMAs (Ask Me Anything), office hours, and live streams.

   • Collaborate with the Teaching and Learning Innovations (TLI) team, marketing, and partnerships teams to promote community events.

   • Measure the success of community initiatives and optimize strategies based on data-driven insights including aggressive KPIs

5. Community Advocacy:

   • Advocate for the community’s needs and preferences within the organization.

   • Work closely with product teams to communicate community feedback and influence product development.

   • Identify and empower community leaders and influencers, cultivating a network of brand advocates.

The Opco Coordinator will join a team of professionals working in a fast-paced, team environment. The Opco Coordinator facilitates and manages various processes (Allegis operating company specific) within the organization and with contingent worker lifecycle. The coordinator also provides first-level customer support to Internal Managers and Leaders for the operating companies.

Responsibilities:

• Assisting Allegis Operating company with Incremental Placement Tracking and Electronic Invoice Tracking through mailbox management and email communication to Internal partners.
• Responsible in assisting the Account Managers and Recruiters with documentation for VMS accounts through the open-to-close process including but not limited to req creation, status change documentation, and auditing before req closure.
• Document and direct all client responses and track resolution through to completion ensuring high levels of customer satisfaction.
• Maintain and update the spreadsheet to reflect appropriate changes.
• Provide communication to Opco point of contact (ie; Account Managers, BOA, Assistant Controller) via email communication.
• Conduct research and analysis to resolve inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, and compliance tracking)
• Action failed delivery notifications and any customer requests made in response to EID invoice emails