A SNAPSHOT OF YOUR ROLE

The Accountant will handle, prepare, compute, manage, research, and analyze all accounting data, in order to provide quantitative information on performance, financial position, solvency, liquidity, and cash flows of small- to medium-sized Australian businesses.

Your day could see you:

• Perform month-end closing activities such as account reconciliation, revenue accounting, expense accounting, etc.

• Prepare ad hoc reports required for team meetings or as requested by management and customers

• Prepare and submit financial reports in a timely and accurate manner

• Review all financial reports to ensure accuracy and completeness

• Reconcile daily bank transactions

• Process approved sales invoices

• Process supplier invoices received from email and prepare a summary of the weekly listing of invoices for payment. Ensure all suppliers’ invoices have been approved

• Prepares purchase order as requested by the client

• Record month-end accruals, prepayments, and other journal entries

• Checks monthly end accruals, prepayments, and other journal entries

• Checks monthly credit card statements and AU expense reports

• Update weekly reports such as cash flow, KPI tracker, and cash position statement

• Preparation and lodgment of Activity Statements

• Process payroll and payroll-related tasks which include leave management, superannuation lodgment, WorkCover lodgment, STP Filing, and payroll tax lodgment (as required)

A BIT ABOUT YOU

• Has working experience in GA process

• Preferably knowledgeable in AR and AP process

• Must be a CPA

• Preferably knowledgeable in XERO Accounting System

• At least 1-3 years of working experience in the accounting field

• Excellent verbal and written communication skills 

• Meticulous & very high attention to detail

What we offer:

• Hybrid work arrangement

• Training

Join the A-Team and experience the A-Life!

POSITION DESCRIPTION

Sales Team Leader
Philippines
Reporting to:

We’re an award-winning global outsourcer providing contact center and back-office services on behalf of our global clients. As a Sales Team Leader, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

A SNAPSHOT OF YOUR ROLE

As a Sales Team Leader, you will provide day-to-day support and supervision to your assigned team. You will oversee and manage the distribution of work and will report the team’s performance, progress of services and possible issues or risks. Your role includes, but not limited to the following:

• Motivate staff to meet and/or exceed productivity target without affecting the high quality of delivery.
• Manage performance of all staff through weekly coaching and monthly performance review.
• Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction
• Define strategies and focus on activities that will help the sales team achieve better sales results.
• Provide timely constructive feedback to all staff regarding their performance; acknowledge strengths and identify areas of opportunities.
• Manage attrition by ensuring proper and constant guidance and development of every staff in the team.
• Maintain team’s growth and progress by consistently monitoring performance, reinforcing quality, acknowledging strengths and addressing areas of opportunities.
• Ensure individual and team's adherence to the policies and procedures of the program and of the company; sanctions are applied for non-adherence.
• Perform 50% TL tasks and 50% agent tasks. Agent tasks includes:
  • Contact leads that requested a call back.
  • Explain the NOKK proposition.
  • Capture required details from Buyer/Renter.
  • Lodge a search request through the NOKK system using the captured details.
  • Create a qualified home loan lead – ensure the buyer is serious.
  • Create a qualified home mover lead -= ensure the renter is serious about moving soon.
  • Action leads promptly.
  • Maintain a detailed outcome in MS Excel format.
• You will still perform duties and responsibilities that may be assigned to you from time-to-time, aside from the tasks specified in the foregoing.

A BIT ABOUT YOU

• Solid experience in Sales, preferably B2B.
• Experience with Australian market is a plus point.

• Good knowledge of various sales techniques.
• Outstanding customer service skills.
• Excellent networking skills.
• Excellent presentation and coaching skills.
• Ability to strengthen and unite the team.
• Outstanding decision-making and conflict management skills.
• Excellent verbal and written communication skills.
• A keen eye on details.

• Ability to deal with demanding customers and escalations.
• Energetic and motivating individual.
• Works well under pressure.

WHAT SUCCESS LOOKS LIKE

• Metrics as dictated by the clients
• Quality and compliance metrics
• Client Satisfaction Metric

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life!

Responsibilities / Tasks

• Develop and drive supply chain and procurement activities for the BU
• Secure availability of resources and materials, achieve the required performance targets in terms of cost and delivery time
• Synchronize the requirements of the customer with the flow of materials from suppliers in order to achieve a balance between, high delivery performances, low working capital, and low spend.
• Manage Continuous Improvement of supply-chain processes and structure (strategy, methods, tools, personnel development, etc.) and related key figures.
• Ensure compliance to QHSE regulations.
• Drive internationalization of procurement activities
• Manage and coordinate key suppliers, assess supplier quality, secure priorities, availability of products and materials
• Define pricing and contractual conditions, negotiate discounts, and define terms of payment with suppliers
• Set and control saving targets for the relevant categories and track Implementation of cost reduction projects, ensure standard spend and savings reporting
• Lead projects for Make or Buy and drive for decisions & implementation
• Identify and assess key strategic suppliers for modules and complete machines
• Be the direct interface for Global Procurement & Supply Chain

Your Profile / Qualifications

• University, master’s degree in engineering or business administration or equivalent educational level.
• Min 10 years relevant experience in managing Supply Chain and
  Production in multinational companies
• Profound know how of supply/demand planning, warehousing and logistics in multisite environments
• Management Experience ((at least 5 years)
• Proficiency in ERP-systems (SAP) and Business Intelligence reporting Financial acumen.
• Experience in supplier management
• Experience in leading and implementation of corporate Supply Chain networks
• Profound project and change management skills
• Profound know how of international contract management
• Negotiation experience across the global supplier markets
• English, local language, and preferably further languages
• Profound leadership skills
• Entrepreneur in Supply Chain and Production.
• Keeps the overall BU needs and targets in focus, with a holistic view on performance impact
• Analytical capabilities, problem solving skills and ability to think strategically
• Adapts well to changes in assignments and priorities
• High performance and result orientation
• Outstanding organizational skills
• Track record of having good business sense and judgment in making decisions
• Intercultural experience and skills
• Strong communicator, good networker
• Strongly innovative thinking and change competence
• Work experience both in complex matrix and centralized organization

Did we spark your interest?
Then please click apply above to access our guided application process.

Purpose of the role

The Database Administrator will assist the database operations team in the implementation, configuration, security, maintenance, and performance tuning/monitoring of the Amadeus database tier as assigned.

The focus of this role is to ensure the availability and performance of existing and future enterprise applications using Oracle, MySQL, Mongo, Microsoft SQL Server, Postgres and other emerging database technologies. You will partner closely with cross functional teams that include Development, Product and Architecture to ensure delivery of our applications at the highest level of quality and performance.

In this role you'll:

• Plan, document, allocate, install, and configure database servers (with appropriate patch level and within current security standards) with a strong emphasis on high availability and fault tolerance and disaster recovery including multi-site high-availability as required.                              

• Plan, create, implement, monitor, and maintain backup solutions via automation, as well as perform backup restore validation tasks.                 

• Design, build, maintain database monitoring solutions for 100's of databases in the multiple terabyte range across data platforms.                   

• Manage databases through phases of the Software Development Lifecycle (SDLC), from development through critical Production systems. Manage and create standards, procedures, and policies for governing database environments                                         

• Provide escalation support, troubleshooting and resolution assistance, and performance tuning aid for the platform and operational database teams.

• May perform other duties as requested or assigned.

About the ideal candidate:

• A Bachelor's degree in Computer Science, Engineering or Business. Will accept equivalent related work experience for the right candidate.

• 2-4 years’ experience working with Oracle database technologies, such as Oracle 12c/19c, GoldenGate, and Exadata, in a critical, highly available enterprise operation.

• Experience working with Microsoft SQL Server (2016, 2017, 2019) is a plus.

• Experience/ knowledge in MySQL, Mongo, and/or Postgres is a plus.

• Understanding the impact that critical systems have on the overall business of a company.  Specific knowledge of hospitality and travel business a plus.

• Certification in one or more database platforms is preferred.

• Able to troubleshoot complex database engine performance or technical issues.

• Collaborate with and understand the infrastructure team dependencies on the database environment.

• Ability to plan and execute tasks related to maintenance, upgrades, failovers and other database system sustaining activities as required.

• Fluent in English required

• Knowledge of HW, OS, and storage technologies

• Proficient with RDBMS memory architecture and associated tuning techniques

• Proficiency in various scripting languages

• Excellent problem-solving skills and ability to work in abstract situations

• Understanding of capacity management concepts and techniques

• Demonstrable knowledge on DB tuning tools

• Other industry certifications such as SAFe or ITIL a plus

• Ability to balance multiple tasks.

• Ability to work independently.

• Must be willing to work in a 24x7x365 rotational environment. This may include a 24/7 shared on-call schedule.

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Position Description – Accounting Assistant

About the Role
As an Assistant Accountant in a fast-paced retail company backed by private equity, you will play a crucial role in supporting the finance and accounting team. The company is experiencing rapid growth, and this position offers an exciting opportunity to contribute to its success. You will work closely with the accounting team, assisting with various financial tasks, ensuring accurate financial records, and supporting the overall financial operations of the organization.

More specifically your responsibilities will include:

• Cash management including the process the bank reconciliations.
• General Ledger Maintenance: Assist in maintaining accurate and up-to-date general ledger entries, including journal entries, reconciliations, and adjusting entries as required.
• Payroll Processing: Take ownership of the weekly payroll process, ensuring accurate and timely processing of employee payroll. This includes reviewing timesheets, calculating wages, deductions, and overtime, and maintaining employee records related to payroll.
• Accounts Payable and Receivable: Support the accounts payable and accounts receivable functions by processing invoices through lightyear, verifying billing accuracy, preparing payment schedules, Tax and super payments , and managing vendor and customer inquiries.
• Financial Reporting: Assist in preparing financial statements, management reports, and other financial analyses to support decision-making processes. Collaborate with the accounting team to ensure timely and accurate reporting.
• Inventory Control: Work closely with the inventory management team to reconcile physical inventory counts with financial records, analyze variances, and contribute to inventory valuation processes.
• Expense Management: Assist in reviewing and reconciling employee expense reports, ensuring compliance with company policies and timely reimbursement.
• Financial System Support: Assist in maintaining and enhancing financial systems, including ERP software, by identifying opportunities for process improvement and troubleshooting issues.
• Compliance and Audit Support: Collaborate with external auditors, providing necessary documentation and support during yearly audits, ensuring adherence to internal/external financial controls and regulatory requirements.
• Ad-hoc Analysis: Support the Financial Controller, accounting team and Leadership team with ad-hoc financial analysis and projects, providing accurate and insightful information to aid in decision-making processes.

What you’ll need:

Reporting to the Financial Controller, this role is focusing on bookkeeping, accounting and payroll. You will need to demonstrate:

• Bachelor's degree in Accounting, Finance, or a related field. CPA Preferred but not essential
• Minimum of 2 years of experience in accounting or finance, preferably in a fast-paced retail environment.
• Strong understanding of financial reporting standards.
• Proficiency in accounting software (Xero) and Microsoft Excel (Advance); experience with other ERP systems is a plus.
• Experience with payroll processing software and knowledge of (Australian) payroll regulations and compliance.
• Excellent analytical skills with a keen attention to detail.
• Ability to work in a fast-paced and dynamic environment, managing multiple priorities and meeting deadlines.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional and cross borders teams.
• Highly organized and proactive, demonstrating a strong work ethic and a willingness to take initiative to streamline processes.
• Familiarity with private equity ownership structures and related financial processes is an advantage.

What’s in it for you:

Joining as an Assistant Accountant offers a unique opportunity to contribute to a growing retail company while gaining valuable experience in a fast-paced environment. If you are a detail-oriented and driven professional with a passion for accounting and finance, we invite you to apply and be part of our dynamic team and a Supportive leadership structure.

Join the A-Team and experience the A-Life!

The Junior Video Operator is responsible for monitoring CCTV cameras for suspicious activities at multiple sites, Check that logins are performing correctly and reporting any issues.

A SNAPSHOT OF YOUR ROLE

• Monitor footage for suspicious activity
• Escalate and manage suspicious activity
• Dispatching Emergency Services
• Create Reports to transmit information
• Correspond with co-workers via IM
• Monitor software for decreased functionality

A BIT ABOUT YOU

• Highschool Diploma or Equivalent
• Computer Knowledge
• Excellent Communication skills
• Valid Security Workers License
• Additional Assets:
• Experience in the Security Sector
• Reliable work ethic
• Adaptability
• Flexibility
• Tenacious

Join the A-Team and experience the A-Life!

Main Accountabilities

Assist with preparation of month-end accounts for head office and portfolio companies

• Assist with the preparation of month-end accounts for head office and portfolio companies including collation and input of portfolio company TB’s
• Accounting journals and management of payment processes where required
• Providing analysis and commentary of significant movements month on month or to budget and investigating significant variances
• Performance of head office reconciliations including fixed assets, cash, accounts payable, employee liabilities

Assist with reporting and compliance obligations

• Preparation of monthly BAS, GST and FBT returns
• Assist with the coordination the completion and audit of full year Statutory Financial Statements
• Roll forward and populate monthly reporting packs and templates required by Exco and shareholders
• Collation and consolidation of budget templates

Projects and Other

• Assist roll out of any head office finance initiatives e.g. standardisation of reporting templates, implementation of new accounting standards
• Report and liaise directly with other members of the finance team, assist with ad hoc duties.
• Escalate and report system related issues and errors
• Assist in the onboarding of new acquisitions into the Software Combined reporting cycle  
• Building relationships and responding to any portfolio or head office stakeholder queries;

Key Skills & Competences 

• Degree qualified (Bachelor of Business or equivalent, with an accounting major)
• 2+ years of accounting/bookkeeping/audit experience, previous experience in SAAS companies desirable but not essential
• Previous experience of consolidations of multi jurisdiction groups also desirable but not essential
• Possess a sound understanding of, and exposure to, Accounting Standards namely AASB 116 Property, Plant & Equipment; AASB 16 Leases; and AASB 138 Intangible Assets.
• Proficiency in Microsoft Office and strong computer skills
• Experienced in using Xero, MYOB Advanced and Netsuite (preferred)
• Team player and can work independently
• Attention to detail and task accuracy
• Strong planning and problem-solving skills

Join the A-Team and experience the A-Life!

KONE Philippines is embarking upon an exciting growth phase and this represents an opportunity to join our Service Equipment Business team as a Service Engineer for our NON-KONE Equipment. You will be performing all the maintenance operations on site, according to the service contract requirements, the company policies and the KONE processes and methods.

Your key focus is to provide excellent service maintenance to our clients handling non-KONE equipment.

What will you be doing?

•Maintain excellent relationships with our customers, site contact personnel, and end-users with quality service mindset attitude
•Positively building customer satisfaction quality of service and through regular, proactive, and precise on-site communication
•Diligently updating KONE systems and tools of correct details every client visit
•Ensuring Safety in workplace and site visit at all times
•Develop and maintain excellent customer satisfaction

Are you the one?

•Mechanical/Electrical Engineering qualifications, highly desirable
•Strong experience in Preventive Maintenance or Testing & Commissioning gained in Elevator and Escalator industry 
•Holds a Driver's License and drives a motorcycle / vehicle
•Can work on Mid or Night Shift work schedule
•Proven success in Root Cause Analysis is an advantage
•Strong commitment in building good relationship with clients and internal stakeholders

What do we offer?

•Career progression opportunities within a global organisation
•Total reward elements that engage and motivate our employees and help us make KONE a great place to work
•Comprehensive learning and development programs covering a wide range of professional skills

LI-KA1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

MedCore Solution, Bizforce's medical division, is seeking a skilled WFH US Medical AR Specialist who is experienced in DME/Podiatry billing to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home on a permanent basis and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing. Upon your request our team of certified coders, can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue producing activities.

Job Details
Schedule: 8hrs shift (TBA) Mondays - Fridays
Time Zone: TBA
Start Date : January 2024

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts
• Must have a DME/Orthopedics/Podiatry experience

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Competitive salary

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

Job Description – Data Migration Lead

SR DM Lead (Specialist, JL3S)

Alight Service Readiness (SR) provides Payroll Services to our clients. During project implementation phase Data Migration plays an important role setting up these services.

The Data Migration Lead is responsible to execute Data Migration for a payroll country, monitored by a Data Migration Senior Lead. During preparation phase the DM Lead provides DM templates and conducts workshops with the client, during testing reviews the data delivered by the client (data quality assessment), loads it, updates the load tracker to monitor errors, and proposes solutions how to solve it, reconciles the data, and provides validation reports. Steps and processes are defined in the Local DM Plan, which is adjusted for each country by the DM Lead.

The Data Migration (DM) team consists of different levels; a (Senior) DM Workstream Lead is accountable for big programs, global strategy and planning, the DM Lead is responsible for the execution, and the DM Support assists with the high volumes; where required we have Data Scientists providing additional services.

DM Lead is an intermediate level in SR Data Migration. Usually, after 3-6 months experience in a DM Support role, DM Lead is expected to start taking customer facing activities, workshops, data mapping sessions and other meetings with the client, which are starting, conducting, and closing all activities in a country implementation effectively and successfully, meeting the KPIs and the Quality Threshold.

Responsibilities

• Support the DM Senior Lead and Data Scientist.
• Provide DM templates following Alight’s global and local standards.
• Review data files provided by the client on data quality before the loading.
• Load data to the testing and production environment and update the load tracker with the results; report to the DM Senior Lead, propose a solution, monitor until everything is reconciled and loaded successfully.
• Provide validation reports and assist with the client’s data validation until sign-off.
• Share experience and suggest improvements on data migration templates and loading etc.

Qualification

• Bachelor's Degree, Preferably in Computer Science or MBA from a reputed college.
• 2 to 3 years' experience in Data Migration projects.
• Willing to work in shifts.
• Is a team player.
• Can work on multiple projects simultaneously.
• Has knowledge of Human Resources, TIME, and Payroll concepts, and of the related Data Migration processes.
• Has functional knowledge of HRIS technology, such as Workday, SuccessFactors, Oracle, SAP HCM, Peoplesoft, and Payroll (SAP PY, PT, FIORI).
• Advanced Microsoft Excel skills, MS Access, or similar tools.
• Has a passport and is willing to travel for business purposes.
• High level of English is required.

What we offer

• Flexible work shift timings partially home based.
• Sophisticated career development initiatives.
• Transparent reward and recognition schemes.
• Innovative industry leading company.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, well-being and support programs, statutory retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFSHORE EVENTS COORDINATOR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Take inbound and outbound calls
• Respond to inquiries on parties, catering packages, pricing etc.
• Booking and coordinating with US onshore resources
• Assist with outside catering jobs and place orders with vendors for desserts and the like

Monthly Salary: PHP 25,000

• At least 6 months of WORK EXPERIENCE in the same role
• Good written and verbal English communication skills
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR

• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PROFESSIONAL BOOKKEEPER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Documenting and reporting process or service quality level
• Developing and implementing standards for inspection
• Developing a workflow for process audits
• Developing plans to help improve and mitigate risks
• Communicating with other team members to solve problems
• Following up with the appropriate channels when mistakes are found
• Training other quality insurance members on all inspection processes

Monthly Salary: PHP 23,000

• Bookkeeping experience
• Must be proficient or higher at Excel. Should be familiar with moderate formulas, V lookups, pivots.
• No voice, all back office.
• Detail oriented
• Quickbooks experience is highly preferred, but not required. If we have someone with experience that wants more money do not turn them away, we should discuss with client first.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position: Associate Team Lead

Reporting to: Operations Lead

Location: Ortigas Center, Pasig City (Onsite)

Working Hours: Mid-shift or Night Shift

Start Date: ASAP

About Aptean

Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals. Over 4,500 organizations in more than 20 industries across 54 countries trust Aptean’s solutions at their core to assist with running their operations. To learn more about Aptean and the markets we serve, visit www.aptean.com.

General Job Summary

The Associate Team Lead is responsible for supporting the assigned operations team. This contribution is accomplished through both individual contributions and by directing the efforts of the assigned team members.  The Associate Team Lead’s responsibility is to act as the “Player/Coach” and ensure the day-to-day operations of the assigned team are running smoothly and that the team is performing to meet both individual and team-based goals. Additionally, the Associate Team Lead meet with company management to give feedback on performance, regional update, and to learn about new developments within the company.

Role and Responsibilities

• Performing a “Player/Coach” role
• Training, coaching, and supporting the assigned team members
• Providing team leadership including coordination of internal resources to deliver on client's needs and expectations.
• Being accountable for assigned team results and arming the assigned team members with strategic and tactical guidance to achieve goals and objectives.
• Assisting the leadership team with compiling and owning various reports to track team effectiveness and ensure that goals are being met.
• Putting strategies and actions in place to address challenges. Focuses on objectives and priorities of both the customer and Aptean.
• Ticketing System: Day to day Salesforce and quote issue resolution and support for sales department employees
• Acquisition Integration: Assist M&A integration team with data and systems migrations for acquired organizations
• Data Integrity: Ensure and organize all accounts and opportunities are assigned to the correct salesperson
• Manage internal systems: Maintain and administer all internal systems within sales, including setting up and managing users

The Successful Candidate
 

• Ability to successfully manage both individual and team goals and objectives
• Proven experience in effectively managing and coaching internal/virtual teams
• Knowledge or previous experience in the software industry is a plus
• Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
• Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
• Ability to work in a matrix environment and work well with people in different departments
• Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
• Possesses a high degree of honesty, integrity, and ability to maintain confidentiality
• Professional image and interpersonal skills
• Organizational and follow up skills, problem solving and analytical skills

Join the A-Team and experience the A-Life!

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

The Accounts Receivable Analyst (ARA) is responsible for all customer accounts being kept current and paid within payment terms. The position consists of a variety of financial, clerical, and administrative duties including, but not limited to preparing initial and follow-up letters, collection calls to clients, data entry and resolving routine problems. This position interacts regularly with both external and internal customers. Under general supervision, the ARA will organize a recovery system and initiate collection efforts of all delinquent customer accounts.

KEY JOB RESPONSIBILITIES

• Prepare statements of account, invoices, and credit memos.
• Process and record AR transactions in the Oracle system.
• Work with the collections/treasury department to review accounts and client payments.
• Monitor outstanding invoices and follow up due accounts.
• Communicate with customers to resolve discrepancies and billing issues.
• Process accounts and incoming payments in compliance with financial policies and procedures
• Perform day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables data.
• Perform monthly AR reconciliations.
• Initiates internal control systems and methodologies for continuous improvement.
• Performs other duties assigned by the immediate superior.

MINIMUM QUALIFICATIONS

• Degree in Accountancy/Business Course (Certified Public Accountant is an advantage)
• At least 2 years relevant work experience in Accounts Receivable functions
• Computer literate (MS Office Applications)
• Experience in handling computerized accounting system preferably Oracle
• Willing to work flexible working hours.

COMPETENCY

Core Competency

• Excellent verbal and written communication skills. Can speak English fluently.
• Good interpersonal skills and ability to easily relate with people in various levels of organization.
• Strong planning, organizational and analytical skills
• Accuracy and attention to details
• Take initiative and make improvements.
• Cooperates and collaborates with colleagues.
• Good sense of professionalism and confidentiality

Functional Competency

• In-depth knowledge of the entire Accounts Receivable functions.
• Comfortable reviewing invoices and meeting professional advisors and auditors.
• Keen on details and ability to explain them.
• Ability to execute financial controls.
• Abreast with government and industry practices
• Ability to comply with all legal and regulatory requirements

Position: Sales Coach

Reporting to: Senior Manager, High Velocity Sales

Location: Ortigas Center, Pasig City (Onsite)

Working Hours: Mid-shift and/or Night Shift

Start Date: ASAP

General Job Summary

The Sales Coach is an individual contributor role and acting as the “Quality Assurance and Sales Coach” for the High Velocity Sales Team. This individual is responsible for contributing to sales growth of the region and sustainability of the High Velocity Sales Team in Manila. This individual is the champion in the field and responsible for developing and enhancing the skills of the High Velocity Sales Team. This is accomplished by, but not limited to:

• End-to-End Call Monitoring
  • Conducting end-to-end call monitoring and feedback, reinforcing positive sales agent behaviors that will drive better and improved results.
  • Assess how call conversation/meetings are handled and identify the areas that need improvement.
• Coaching and Training
  • Develop and implement comprehensive sales training programs for our sales team.
  • Provide one-on-one coaching sessions to identify strengths and areas for improvement.
  • Foster a culture of continuous learning and skill development.
• Performance Analysis
  • Analyze sales performance data to identify trends and areas for improvement.
  • Collaborate with sales leads and managers to establish key performance indicators (KPIs) for the sales team.
  • Conduct regular performance reviews and provide constructive feedback.
• Sales Strategy Enhancement
  • Work closely with the sales leadership team to refine and improve sales strategies.
  • Develop and implement innovative sales techniques to drive revenue growth.
  • Keep abreast of industry trends and incorporate best practices into training programs.
• Team Collaboration
  • Collaborate with sales managers to understand specific team needs and challenges.
  • Foster a collaborative environment that encourages knowledge sharing and teamwork.
  • Assist in the onboarding process for new sales team members.
• Communication Skills
  • Develop and enhance communication skills within the sales team.
  • Provide guidance on effective communication strategies for client interactions

The Successful Candidate
 

• Proven experience and excellent track record as a Sales Coach and Sales Lead
• Proven experience in effectively coaching internal/virtual teams
• Thorough understanding of a high velocity sales process, enterprise sales cycle, sales techniques, sales strategies, and best practices
• Excellent sales, negotiation skills, and objection handling skills
• Knowledge or previous experience in the software industry is a plus
• Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
• Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
• Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
• Possesses a high degree of honesty, integrity, and ability to maintain confidentiality
• Professional image and interpersonal skills
• Organizational and follow up skills, problem solving and analytical skills

Join the A-Team and experience the A-Life!

Responsible for day-to-day administration of manpower sourcing, selection and recruitment following company standards and policies to all entities of SGS in the Philippines ( PHSUGU, GBSROHQ) 

Manages the Talent Acquisition System and in charge of keeping it updated. 

Prepares annual performance assessment of external manpower agencies and presents a statistical report for the Talent Acquisition Supervisor for consolidation and recommendation for all entities. 

Handle and implement initiatives to improve database of candidates thru specific channel e/Career Fair, Social Media Activities and Internal Recruitment Initiative for all entities 

Facilitate Behavior Based Interview Training 

Responsibilities as Specialist 

Drive and implement initiatives for e/career fair, social media activities and internal recruitment initiative for all entities 

Supports Talent Acquisition Supervisor/Manager to all talent acquisition initiatives SGS Affiliates in the Philippines 

Centralize and prepares timely allocation report for all third-party provider in talent acquisition and not limited to SHL Exam, Jobstreet, background investigation and medical exam for all entities. 

Conduct Behavior Based Interview Training to all entity as schedule. 

Talent Acquisition 

Handles all manpower to be hired on Talent Acquisition system for all entities in the Philippines based on account assignment. 

Performs sourcing through internal and external advertisement and data bank.  

Builds candidate sources through internal and external advertisement and data bank.  

Communicates job profile to accredited recruitment headhunter partners, if needed.  

Rates and governs candidate qualifications by conducting interview, evaluating replies and comparing qualifications to job requirements to know whether they are suitable to perform the job  

Coordinates interview schedule of shortlisted candidates with requesting heads. Collaborate and evaluate with heads on the candidate application and select shortlisted candidates.  

Manages new employee and process necessary pre-employment documents. Upload all pre-employment requirements on the ArchiveOne System  

Coordinates with Talent Development starting date and deployment of newly hired employee ensuring that employee is properly introduced and inducted.  

Monitors employment status of all employees and ensure coordination with Talent Retention in any changes if there are new movements.  

Prepares weekly and monthly recruitment and hiring status reports for submission to the Talent Acquisition Manager.  

Screens CVs per job profile ensuring applicants are qualified. 

Others  

Maintains active File of CVs and initiates action to do so.  

Prepares monthly report for HR Audit.  

Performs other HR-related duties and help the HR team as assigned or the need arises  

Performs other related duties as may be assigned either in aid of departmental goals or for personal or professional training, education or development as programmed by Talent Acquisition Manager  

The Marketing Associate in this role is accountable for the support of the client-marketing / client-facing activities (B2B) in the Philippines including events and roadshows planning and execution (30% of capacity), and for the support of the Head of Marketing for Regional Southeast Asia (Indonesia, Philippines, Vietnam, Myanmar and Cambodia) for the cluster-wide reporting of all marketing services, affluent and cross-border activities (70% of capacity)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Contract Manager will be joining the Procurement Operations team under the centralized Vendor Management function that ensures Avaloq has the necessary externally provided services to succeed in our client engagements. The Procurement Operations team consists of diverse professionals with responsibilities in contracting, procure-to-pay, and system/tool administration.

This role will work closely with legal, other teams from Vendor Management, and global stakeholders including project managers and PMOs to ensure that contracts and documents are aligned in compliance to recent processes and policy.  A core result of this position is to gain an understanding of Avaloq’s contracting process, with the goal of developing into a procurement operation professional who can manage contracts and external resource-related processes efficiently and be able to support the team confidently.

Your key tasks

• Create contracts and other necessary document for external resources in coordination with stakeholders from Region Europe, Business Area Banking Operations, and other areas as needed.
• Take end-to-end responsibility for the onboarding, extension, and leaves of external resources in the system.
• Build a good relationship with suppliers and serve as point of contact for matters concerning contracts in responsible areas.
• Maintain files for correspondence and documentation in relation to established contracts and those in progress. Ensuring that it is accurate, up-to-date, and easily accessible.
• Monitor contracts and proper managing of dismissal, extensions, or renewal.
• Ensure that suppliers receive contracts and purchase order documents in a timely and accurate manner.
• Assist with process improvements and testing of new systems.
• Provide administrative support to line manager.

● Collaborate closely with Hiring Managers and stakeholders to qualify and understand the requirements of the role. (What is good to have vs must have etc)
● Strong focus on direct sourcing on LinkedIn as well as local job boards. Must be able to come up with boolean search strings and use LinkedIn Recruiter's advanced search
● Screen candidates and ask effective questions to gauge both technical skills and cultural fit
● Manage the full cycle of recruitment from role qualification, candidate sourcing, and interviewing to offer management/ negotiation and closing

Responsibilities

• Assist in reviewing training policies, procedures and practices and recommends improvement. 

• Assists the L&D Manager in the selection and training of department trainers. 

• Assists and conducts Training Programs if needed. 

• Assist in conducting assessment/interviews for talents and other related tasks for recruitment. Interview limited up to Casual and Supervisor candidates. 

• Assist in L&D and T&C day-to-day activities in general. 

• Ensures efficient office administration procedures. 

• Ensures that all training records are maintained, filed and updated in the HRM system 

• Ensures training documents are properly routed with strict accuracy and confidentiality 

• Maintains and updates manual and computerised filing system as required 

• Liaises with the local labor authority for all related matters as assigned by the Learning and development manager. 

• Assists in the compilation and accuracy of the departmental operations manuals, job tasks lists and task breakdowns 

• Assists in the preparation of the annual training plan ensuring the objectives fully address the business objectives of the hotel and the training needs of the associates. 

• Assists the Learning and development manager in compiling training attendance confirmation lists for all training courses. 

• Assists in conducting associate survey according to HR plan.

*This position is for all candidates located ONLY in the Philippines*

Required language(s): English.

A Medical Virtual Assistant is a specialized virtual assistant who focuses specifically on providing remote administrative and technical support to healthcare professionals. As a Medical Virtual Assistant, you will be providing a wide range of services, including managing medical records, appointment scheduling, transcribing medical reports, assisting with telemedicine arrangements, handling insurance claims and billing, and ensuring compliance with HIPAA regulations. You are expected to be skilled in using various electronic health record (EHR) and practice management software systems to efficiently handle medical administrative tasks. Medical Virtual Assistants help healthcare professionals streamline their administrative workload, improve efficiency, and focus more on patient care, even when they are not physically present at the medical facility.

Responsibilities:

• Appointment scheduling and calendar management
• Patient communication
• Documentation and record keeping
• Billing and Coding Support
• Medication and prescription management
• Virtual team collaboration
• Data entry and organization
• Insurance verification
• Insurance pre-authorizations

• Excellent English communication and interpersonal skills (oral and written), with the ability to build relationships with clients and colleagues
• At least 2 years of work experience in BPO / Customer Service
• Proficient in virtual office tools, EHR systems, and communication platforms
• Excellent written and verbal communication skills in English are essential.
• Strong customer service and critical thinking skills
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Understanding of HIPAA regulations and the importance of patient data confidentiality
• Strong problem-solving skills and ability to work with minimal supervision
• High school diploma or equivalent
• Willing to work in Pacific Time (PST) schedule (8:00 AM - 4:00 PM PST). This is during the graveyard shift in Manila Time
• With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

Skills

• Customer Service
• Technical including MS Office and EMR systems
• Adaptability to virtual technology
• Organizational skills
• Attention to detail
• Data Entry including calendar management/appointment setting
• Ability to follow instructions well

Hold on tight, because we're about to unveil an extraordinary lineup of benefits that will revolutionize your work experience! As a valued member of our team, you can expect:

1. Competitive Compensation: Earn a salary rate of US$5 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
2. Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
3. Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country*.
4. Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
5. Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
6. Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
7. Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you toward unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work!

Hi! We’re Smartsourcing, and we’re looking for a Management Accountant who can work with us full-time and on-site!

Where?