Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experie..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 4
About the Role:
We are seeking a skilled and passionate Web Developer to join our development team. The ideal candidate will be responsible for designing, building, and maintaining user-friendly websites and web applications. This role involves collaborating with cross-functional teams to ensure web applications are performant, accessible, and meet the needs of the business and its users.
Key Responsibilities:
Web Development and Design
Design, develop, and deploy dynamic and responsive websites and web applications using HTML, CSS, JavaScript, and other web technologies.
Implement modern, user-friendly, and visually appealing designs based on the needs of the business and target audience.
Develop both front-end and back-end components, ensuring seamless interaction and performance across web applications.
Ensure mobile-friendly and cross-browser compatibility of all web projects.
Work closely with UI/UX designers to ensure a high standard of user experience and interface design.
Web Application Performance and Optimization
Optimize websites and applications for maximum speed and scalability, ensuring fast load times and minimal resource usage.
Troubleshoot and debug web applications to identify and fix performance bottlenecks and technical issues.
Implement SEO best practices to enhance website visibility and search engine ranking.
Monitor and ensure the security of web applications, protecting against common vulnerabilities and attacks.
Collaboration and Requirements Gathering
Collaborate with project managers, designers, and other stakeholders to understand business requirements and deliver technical solutions that meet user needs.
Gather and analyze functional and technical requirements to ensure accurate translation into code.
Provide input on web application architecture, suggesting improvements and best practices for both design and development.
API and Database Integration
Develop and integrate web applications with back-end databases, external APIs, and third-party services.
Design and manage databases for efficient data storage, retrieval, and processing.
Implement RESTful APIs and ensure seamless interaction between front-end and back-end components.
Testing and Quality Assurance
Conduct unit testing, integration testing, and troubleshooting to ensure the functionality and performance of web applications.
Work with QA teams to verify that web applications meet business requirements and function as intended.
Implement automated testing where appropriate to ensure the ongoing stability and reliability of applications.
Documentation and Maintenance
Create and maintain technical documentation, including code documentation, system architecture diagrams, and user manuals.
Provide ongoing maintenance and updates to web applications, ensuring they remain up-to-date and functional as business requirements evolve.
Regularly review codebase for opportunities to refactor and improve.
Continuous Learning and Improvement
Stay up-to-date with the latest trends, tools, and technologies in web development, including front-end and back-end frameworks.
Suggest improvements to existing web applications and processes, optimizing workflows and overall performance.
Participate in code reviews, sharing knowledge and learning from others to continually improve skills and development practices.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, Web Development, or a related field.
Experience:
2-4 years of experience as a Web Developer, with a strong portfolio of web development projects.
Proven experience with front-end and back-end development.
Strong experience with web technologies such as HTML, CSS, JavaScript (and related frameworks like Angular, React, or Vue.js).
Experience with server-side scripting and web frameworks (e.g., Node.js, Django, Ruby on Rails).
Familiarity with database management systems like MySQL, PostgreSQL, or MongoDB.
Technical Skills:
Proficiency in HTML, CSS, JavaScript, and JavaScript frameworks (e.g., React, Angular, or Vue.js).
Experience with version control systems (e.g., Git, GitHub, Bitbucket).
Knowledge of back-end programming languages such as Node.js, PHP, or Python.
Experience working with databases, writing SQL queries, and managing data.
Familiarity with RESTful API design and development.
Experience with responsive design principles and CSS frameworks (e.g., Bootstrap, Tailwind CSS).
Knowledge of web security best practices.
Soft Skills:
Strong communication skills to collaborate with cross-functional teams and stakeholders.
Excellent problem-solving skills with attention to detail.
Ability to prioritize tasks and manage multiple projects simultaneously.
A proactive attitude toward continuous learning and staying updated on the latest web development trends.
Ability to work both independently and as part of a team in a fast-paced environment.
Certifications (preferred):
Web development-related certifications (e.g., JavaScript, Node.js, React, Angular).
Certifications in cloud technologies (AWS, Azure, etc.) are a plus.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 2
About the Role:
We are seeking an experienced eStar FileNet Developer to join our team. As an eStar FileNet Developer, you will be responsible for the design, development, and maintenance of content management solutions using FileNet and eStar technologies. You will work with business and technical teams to implement document management systems, optimize workflows, and ensure smooth integration with enterprise applications. Your expertise in FileNet and eStar development will be key in enhancing business processes and ensuring efficient document management solutions.
Key Responsibilities:
FileNet Development and Customization
Design, develop, and deploy content management solutions using IBM FileNet and eStar technologies.
Customize FileNet P8 and eStar components such as document classes, workflows, and security settings to meet business requirements.
Develop and integrate FileNet applications to ensure seamless document management and workflow automation.
Implement document processing and routing solutions, including document capture, indexing, and automated actions.
Workflow Design and Automation
Design and develop custom workflows in FileNet to automate document management processes.
Leverage eStar and FileNet Workflow Engine to create automated solutions for document routing, approval processes, and archiving.
Build custom workflow solutions to improve business process efficiency, including dynamic routing, task assignments, and document version control.
System Integration and API Development
Integrate FileNet with other enterprise systems (CRM, ERP, or external databases) to enhance document sharing and management capabilities.
Develop and implement APIs and services to facilitate communication between FileNet and other systems.
Use FileNet Web Services and REST APIs for external integration, providing seamless data flow and document management across platforms.
FileNet Administration and Support
Configure and maintain FileNet repositories, content engines, and databases for optimal performance.
Ensure security and compliance by configuring user access, roles, and permissions in FileNet environments.
Provide ongoing support for FileNet solutions, troubleshooting issues, and resolving defects to ensure high availability and reliability.
Testing and Quality Assurance
Perform thorough testing of FileNet applications and workflows to ensure they meet business requirements and function as expected.
Collaborate with QA teams to identify and resolve any issues during the testing phase.
Maintain testing environments, including document repositories and workflow processes, to simulate real-world conditions.
Documentation and Reporting
Develop and maintain detailed documentation for FileNet applications, workflows, and integrations.
Provide comprehensive user guides, system manuals, and technical documentation for both business users and IT teams.
Prepare regular reports on system performance, user adoption, and process improvements.
Continuous Improvement
Stay up-to-date with the latest developments in FileNet and eStar technologies.
Identify opportunities for process optimization and propose enhancements to improve system performance, document management efficiency, and business workflow automation.
Assist in upgrading and migrating FileNet solutions to newer versions, ensuring seamless transition and minimal business disruption.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:
3-5 years of experience in FileNet development, including hands-on experience with FileNet P8 and eStar.
Proven expertise in developing, deploying, and customizing FileNet-based solutions.
Familiarity with IBM FileNet Content Engine, FileNet Workflow, and eStar integrations.
Experience with document management, workflow automation, and enterprise content management (ECM) systems.
Technical Skills:
Strong knowledge of FileNet architecture, document management, and workflow solutions.
Proficiency in programming languages such as Java, JavaScript, or C# for custom development.
Experience with FileNet APIs, Web Services, REST APIs, and eStar integrations.
Strong understanding of databases, SQL, and data management practices for FileNet content stores.
Knowledge of J2EE, WebLogic, or other application servers used with FileNet.
Familiarity with enterprise integration tools and techniques, such as MQ, ETL, and LDAP.
Ability to troubleshoot and resolve technical issues in FileNet environments.
Soft Skills:
Strong analytical skills with the ability to understand and solve complex technical and business problems.
Excellent communication skills, capable of working with both technical teams and business stakeholders.
Ability to work under pressure, prioritize tasks, and meet deadlines in a fast-paced environment.
Detail-oriented, with a commitment to producing high-quality, reliable solutions.
Certifications (preferred):
IBM Certified FileNet P8 Developer or similar certification.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 4
About the Role:
We are seeking a skilled Database Administrator (DBA) to join our team. As a DBA, you will be responsible for managing and maintaining databases to ensure their availability, performance, and security. You will work with other IT teams to ensure that the organization’s data is properly organized, protected, and accessible. Your expertise will help optimize database performance, support data-related applications, and ensure smooth database operations across the company.
Key Responsibilities:
Database Management and Maintenance
Install, configure, and maintain databases (e.g., SQL Server, Oracle, MySQL, PostgreSQL, or other RDBMS).
Perform routine database backups, restorations, and disaster recovery procedures to ensure data integrity.
Monitor database performance, implementing optimization techniques to ensure high availability and fast response times.
Perform database maintenance tasks, including index optimization, query tuning, and data cleanup.
Troubleshoot and resolve database-related issues, ensuring minimal downtime and service disruptions.
Database Security and Access Control
Manage database security by controlling user access and implementing role-based access control (RBAC).
Regularly audit database systems to detect and mitigate security vulnerabilities and ensure compliance with data protection standards.
Implement encryption, masking, and other security techniques to safeguard sensitive information stored in databases.
Ensure compliance with industry standards and regulatory requirements (e.g., GDPR, HIPAA, etc.) related to database management.
Performance Tuning and Optimization
Monitor database performance using performance monitoring tools and logs.
Analyze and optimize queries, stored procedures, and database configurations to improve performance.
Work with developers to identify and resolve performance bottlenecks, ensuring efficient use of database resources.
Plan and execute database optimization strategies to improve scalability and resource utilization.
Database Backup and Recovery
Develop and implement robust backup and recovery strategies to ensure business continuity and data protection.
Regularly test backup and recovery procedures to ensure they are effective and reliable.
Manage and monitor backup schedules, ensuring that all critical data is backed up and securely stored.
Work with disaster recovery teams to ensure that data recovery processes are in place and ready for use in case of system failure.
Database Upgrades and Patches
Plan and implement database upgrades, patches, and updates in a timely and efficient manner.
Test and verify the impact of database updates and ensure that they do not disrupt existing operations.
Collaborate with the development and operations teams to ensure that database environments are up-to-date and fully supported.
Troubleshooting and Support
Provide ongoing support for database-related issues, troubleshooting and resolving complex problems.
Respond to and resolve database incidents and service requests from internal teams.
Work closely with other IT teams, such as developers and system administrators, to troubleshoot cross-system issues.
Provide technical support during application deployments and database migrations.
Documentation and Reporting
Maintain comprehensive documentation for database configurations, procedures, and architecture.
Document database changes, updates, and incident resolutions for internal knowledge sharing.
Generate regular reports on database health, performance, and security audits for management and compliance purposes.
Collaboration and Continuous Improvement
Collaborate with application developers, system administrators, and network engineers to integrate databases with other IT systems.
Contribute to the continuous improvement of database management processes, tools, and technologies.
Stay up-to-date with the latest database technologies and industry trends, bringing new solutions to improve database performance and management.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, Database Management, or a related field.
Experience:
3-5 years of experience as a Database Administrator, managing and maintaining large-scale databases.
Strong experience with popular relational databases such as SQL Server, Oracle, MySQL, or PostgreSQL.
Experience with cloud-based databases (e.g., AWS RDS, Azure SQL, Google Cloud SQL) is a plus.
Familiarity with database replication, clustering, and high-availability technologies.
Proven experience with database backup, recovery, and disaster recovery procedures.
Technical Skills:
In-depth knowledge of SQL, T-SQL, PL/SQL, and other database query languages.
Familiarity with database management tools, monitoring systems, and performance tuning techniques.
Experience with database security, access control, and encryption techniques.
Understanding of indexing, query optimization, and caching techniques to improve database performance.
Experience with data migration, data warehousing, and ETL processes.
Knowledge of database monitoring tools (e.g., SolarWinds, Redgate, or similar).
Familiarity with scripting languages (e.g., PowerShell, Python) for automation tasks is a plus.
Soft Skills:
Strong problem-solving skills and the ability to troubleshoot complex database issues.
Excellent communication skills to work effectively with both technical and non-technical teams.
Ability to manage time efficiently and prioritize multiple tasks in a fast-paced environment.
Attention to detail and a strong commitment to data integrity and security.
Ability to work independently and as part of a collaborative team.
Certifications (preferred):
Microsoft Certified Database Administrator (MCDBA), Oracle Certified Professional (OCP), or similar certifications.
AWS Certified Database – Specialty or Google Cloud Professional Database Engineer is a plus.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are looking for a highly skilled Developer and Analyst to join our team. In this role, you will combine both development and analytical expertise to design, build, and implement software solutions while analyzing and improving business processes. The ideal candidate will be able to bridge the gap between technical development and business analysis, helping to create systems that solve complex problems and improve business operations.
Key Responsibilities:
Software Development
Design, develop, test, and deploy applications and systems that meet business requirements.
Develop both front-end and back-end components, ensuring the seamless operation of business applications.
Write clean, scalable, and efficient code using the appropriate development tools and languages (e.g., Java, C#, Python, JavaScript).
Develop APIs and services to integrate different applications and systems.
Work with databases to design data models, write SQL queries, and manage data for software applications.
Business Analysis and Requirements Gathering
Collaborate with business stakeholders to understand business needs, workflows, and processes.
Gather, document, and translate business requirements into clear and concise technical specifications.
Analyze business problems and suggest innovative solutions that can be implemented through software development.
Work with teams to prioritize requirements, ensuring alignment with business objectives.
Solution Design and Architecture
Design technical solutions based on business needs, ensuring that the architecture is scalable and efficient.
Develop detailed design documents, including system diagrams and flowcharts, to communicate how the solution will be implemented.
Work with architects and senior developers to ensure that the solution adheres to best practices and is built with future scalability in mind.
System Integration and Data Management
Integrate various applications and systems through API development and other integration methods.
Analyze and process large datasets, ensuring that the data architecture aligns with business needs and supports analytical capabilities.
Develop scripts and processes to automate data flow and synchronization between systems.
Testing and Quality Assurance
Conduct unit testing, integration testing, and user acceptance testing to ensure the functionality and performance of the developed solution.
Troubleshoot and debug software issues, ensuring systems perform efficiently and reliably.
Collaborate with quality assurance (QA) teams to ensure the quality and stability of applications.
Reporting and Documentation
Create dashboards and reporting tools to support business decision-making.
Provide detailed documentation for both technical and business users, including system design, application code, and workflow processes.
Prepare regular reports on the progress of development projects and the status of ongoing business process improvements.
Continuous Improvement
Stay current with the latest development trends, programming languages, tools, and technologies.
Identify opportunities for process improvement and system optimization, helping to reduce manual efforts and improve efficiency.
Suggest enhancements to existing systems based on feedback from users and business teams.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
Experience:
3-5 years of experience in both software development and business analysis.
Strong background in both front-end and back-end development.
Experience with database management and data analytics.
Proven experience working with stakeholders to gather and define business requirements.
Technical Skills:
Proficiency in programming languages such as Java, Python, C#, JavaScript, or other relevant technologies.
Strong understanding of database systems, SQL, and data modeling.
Experience in application integration using APIs and services (RESTful APIs, SOAP).
Familiarity with frameworks and development tools such as Angular, React, .NET, Spring, or Django.
Familiarity with business intelligence tools (e.g., Power BI, Tableau) for data analysis and reporting.
Experience with Agile and Scrum methodologies.
Knowledge of version control systems (e.g., Git).
Soft Skills:
Strong analytical skills with the ability to identify issues and offer solutions.
Excellent communication skills with the ability to translate technical concepts to non-technical stakeholders.
Ability to manage multiple tasks and projects in a fast-paced environment.
Strong problem-solving skills with a focus on delivering solutions that meet business needs.
Ability to work collaboratively with both technical teams and business stakeholders.
Certifications (preferred):
Certified Business Analysis Professional (CBAP) or similar certification.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 2
About the Role:
We are looking for a dynamic and analytical IT Analyst (Sourcing) to join our team. This role focuses on identifying, evaluating, and sourcing IT talent, technologies, and services to meet the strategic needs of the organization. You will play a key role in the sourcing process, ensuring that the right resources are available for projects while optimizing costs and maintaining high-quality standards.
Key Responsibilities:
Talent and Vendor Sourcing
Identify and source qualified IT professionals, technologies, and vendors for organizational projects and initiatives.
Maintain relationships with key technology providers, staffing agencies, and freelancers.
Conduct market research to identify emerging trends, new technologies, and potential vendors.
Supplier and Stakeholder Management
Develop and manage partnerships with external suppliers, contractors, and vendors.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 2
About the Role:
We are looking for a dedicated IT Analyst (Support) to join our team. In this role, you will provide technical support for IT systems, applications, and services to ensure smooth operation and minimal downtime across the organization. You will be the first point of contact for troubleshooting, issue resolution, and providing proactive solutions to enhance the overall IT environment.
Key Responsibilities:
Technical Support and Issue Resolution
Provide first-line support for hardware, software, and network-related issues.
Troubleshoot and resolve IT incidents, including system malfunctions, application errors, and network connectivity issues.
Escalate unresolved issues to senior IT support or other departments as necessary.
System and Application Monitoring
Monitor the performance of IT systems and applications to identify and resolve potential issues before they affect users.
Perform routine maintenance tasks such as system updates, software installations, and patch management.
User Training and Documentation
Offer training and guidance to users on best practices and how to utilize IT systems and applications effectively.
Create and maintain documentation for common issues, troubleshooting steps, and system configurations.
Collaboration with IT Teams
Work closely with other IT teams (e.g., network, security, and infrastructure) to ensure proper system functioning and data security.
Support IT projects by assisting with system setup, configuration, and user acceptance testing.
Process Improvement and Feedback
Collect feedback from end-users to identify areas for improvement in IT services and support processes.
Contribute to the development and implementation of best practices for IT support.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
Experience:
2-4 years of experience in IT support or a technical helpdesk role.
Hands-on experience with operating systems (Windows, Linux, macOS) and common office applications.
Technical Skills:
Proficiency in troubleshooting hardware, software, and network issues.
Familiarity with ticketing systems (e.g., ServiceNow, Jira) and remote desktop support tools.
Basic knowledge of networking protocols, databases, and IT security practices.
Soft Skills:
Strong communication skills with the ability to explain technical concepts to non-technical users.
Excellent problem-solving skills and attention to detail.
Customer-oriented with a focus on providing high-quality support and user satisfaction.
Certifications (preferred):
CompTIA A+, ITIL Foundation Certification.
Microsoft Certified: Modern Desktop Administrator Associate.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are seeking a skilled IT Analyst (Cyber Security) to join our security team. This role will focus on protecting the organization's IT infrastructure, applications, and data from cyber threats and ensuring compliance with security best practices. You will be responsible for identifying vulnerabilities, monitoring security events, and responding to incidents while helping to implement a strong security posture across the organization.
Key Responsibilities:
Security Monitoring and Threat Detection
Continuously monitor networks, systems, and applications for signs of security threats and vulnerabilities.
Analyze security logs and data to detect abnormal patterns or potential intrusions.
Utilize security tools (e.g., SIEM, intrusion detection systems) to identify, investigate, and respond to incidents.
Incident Response and Remediation
Lead or support incident response efforts to mitigate and resolve security breaches or attacks.
Investigate security incidents, document findings, and implement corrective actions.
Provide recommendations on improving security controls to prevent future incidents.
Vulnerability Assessment and Risk Management
Conduct regular vulnerability assessments, penetration testing, and security audits.
Collaborate with IT and development teams to address vulnerabilities and security risks.
Assist in risk assessments and help prioritize security measures based on threat landscape and business needs.
Security Policy and Compliance
Assist in developing, implementing, and enforcing security policies, standards, and procedures.
Ensure compliance with regulatory requirements and industry best practices (e.g., GDPR, ISO 27001).
Support internal and external security audits and assessments.
Security Awareness and Training
Conduct security awareness training for employees to promote safe computing practices.
Communicate security risks and best practices to stakeholders at all levels.
Collaboration and Reporting
Work with cross-functional teams to integrate security measures into IT systems and workflows.
Generate regular reports on security incidents, vulnerabilities, and the effectiveness of implemented security measures.
Qualifications and Skills:
Education: Bachelor’s degree in Information Security, Computer Science, Information Technology, or a related field.
Experience:
3-5 years of experience in cybersecurity, IT security, or a similar role.
Hands-on experience with security tools, systems, and technologies (e.g., firewalls, SIEM, endpoint protection).
Technical Skills:
In-depth knowledge of security frameworks (e.g., NIST, CIS, ISO 27001).
Experience with network security, encryption, identity and access management, and threat intelligence.
Familiarity with cybersecurity tools such as Splunk, Wireshark, Nessus, or Qualys.
Soft Skills:
Strong analytical, problem-solving, and critical-thinking abilities.
Excellent communication skills, with the ability to explain complex security concepts to non-technical audiences.
Attention to detail and a proactive approach to identifying security risks.
Certifications (preferred):
Certified Information Systems Security Professional (CISSP).
Certified Ethical Hacker (CEH).
CompTIA Security+ or equivalent cybersecurity certifications.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 3
About the Role:
We are seeking a proactive and analytical IT Analyst (Process Improvement) to join our team. In this role, you will identify, evaluate, and optimize IT processes to enhance efficiency, productivity, and quality across the organization. You will collaborate with stakeholders to develop innovative solutions, drive continuous improvement initiatives, and ensure alignment with strategic objectives.
Key Responsibilities:
Process Analysis and Optimization
Analyze existing IT processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
Develop and implement strategies to streamline workflows and enhance system performance.
Evaluate new technologies and tools to support process improvement initiatives.
Continuous Improvement Initiatives
Lead or support projects focused on improving IT operations, reducing costs, and increasing value delivery.
Collaborate with cross-functional teams to implement and monitor process changes.
Promote a culture of continuous improvement through training and stakeholder engagement.
Data Analysis and Reporting
Gather and analyze process data to measure performance and identify trends.
Create reports and dashboards to provide insights into process performance and improvement outcomes.
Stakeholder Collaboration
Work closely with IT teams, business units, and leadership to understand process requirements and objectives.
Facilitate workshops and discussions to gather input and drive consensus on process enhancements.
Documentation and Compliance
Document current and future-state processes, ensuring clear communication and alignment across teams.
Ensure process improvements comply with organizational policies and relevant regulations.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Business Administration, Industrial Engineering, or a related field.
Experience:
3-5 years of experience in IT process improvement, business analysis, or a similar role.
Experience with process improvement methodologies (e.g., Lean, Six Sigma).
Technical Skills:
Proficiency in process modeling and analysis tools (e.g., Visio, Lucidchart).
Knowledge of IT systems, workflows, and automation tools.
Familiarity with data analysis tools (e.g., Power BI, Excel).
Soft Skills:
Strong problem-solving and critical-thinking abilities.
Excellent communication and interpersonal skills.
Ability to work collaboratively and drive change across teams.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 4
About the Role:
We are looking for a skilled IT Analyst (Portfolio Management) to join our team. In this role, you will be responsible for overseeing and optimizing the IT project and program portfolio to ensure alignment with organizational strategies and objectives. You will collaborate with stakeholders to evaluate project performance, prioritize initiatives, and maximize the value delivered by IT investments.
Key Responsibilities:
Portfolio Management
Assist in maintaining and managing the IT project portfolio, ensuring alignment with organizational goals.
Support the prioritization and selection of projects based on strategic value, risk, and resource availability.
Monitor and evaluate the performance of ongoing projects and programs within the portfolio.
Data Analysis and Reporting
Develop and maintain dashboards, metrics, and reports to provide insights into portfolio performance and resource utilization.
Analyze data to identify trends, risks, and opportunities for optimization.
Stakeholder Collaboration
Work closely with project managers, business units, and leadership to ensure portfolio objectives are understood and achieved.
Facilitate regular reviews of the IT portfolio to assess progress and adjust priorities as needed.
Process Improvement
Identify areas for improvement within the portfolio management process and recommend solutions.
Support the implementation of tools and methodologies to enhance portfolio visibility and decision-making.
Governance and Compliance
Ensure portfolio management practices comply with organizational policies and standards.
Assist in establishing and maintaining portfolio governance frameworks.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
Experience:
3-5 years of experience in IT portfolio management, project management, or a related field.
Familiarity with portfolio management tools and software (e.g., Microsoft Project, ServiceNow, Planview).
Technical Skills:
Strong analytical skills with experience in data analysis and reporting tools (e.g., Power BI, Excel).
Understanding of project and program management methodologies (e.g., Agile, Waterfall).
Basic knowledge of IT systems and architecture.
Soft Skills:
Excellent communication and presentation skills.
Strong organizational and multitasking abilities.
Ability to collaborate effectively with cross-functional teams and senior stakeholders.
Qty : 3Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)E..
Qty : 3
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 3
About the Role:
We are seeking a detail-oriented IT Analyst (Project Finance) to join our team. This role focuses on managing financial aspects of IT projects, including budgeting, forecasting, and cost tracking. You will work closely with project managers, finance teams, and stakeholders to ensure accurate financial planning, reporting, and control throughout the project lifecycle.
Key Responsibilities:
Financial Planning and Budgeting
Assist in preparing project budgets, ensuring alignment with organizational goals and available resources.
Develop financial models to support project decision-making and resource allocation.
Monitor budget performance, highlighting variances and providing actionable insights.
Cost Tracking and Reporting
Track project expenditures, ensuring they remain within approved budgets.
Prepare regular financial reports, dashboards, and forecasts for stakeholders.
Ensure accurate allocation of costs to specific projects and programs.
Risk Management and Compliance
Identify and mitigate financial risks associated with IT projects.
Ensure compliance with financial policies, regulations, and standards.
Support audits and financial reviews related to IT projects.
Collaboration and Stakeholder Engagement
Work with project managers to understand financial needs and constraints.
Partner with finance teams to align project financials with overall business objectives.
Provide financial insights to stakeholders to support project planning and prioritization.
Process Improvement
Identify opportunities to enhance financial management processes for IT projects.
Support the implementation of tools and systems to improve cost tracking and reporting.
Qualifications and Skills:
Education: Bachelor’s degree in Finance, Accounting, Information Technology, or a related field.
Experience:
3-5 years of experience in project finance, IT finance, or a related role.
Familiarity with financial systems and software (e.g., SAP, Oracle Financials).
Technical Skills:
Strong analytical and financial modeling skills.
Proficiency in tools such as Excel, Power BI, and project management software.
Basic knowledge of IT project methodologies (e.g., Agile, Waterfall).
Soft Skills:
Excellent communication and presentation skills.
Strong problem-solving and critical-thinking abilities.
Ability to work collaboratively with cross-functional teams.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are looking for a detail-oriented IT Analyst (Portfolio Resource) to join our team. This role focuses on managing and optimizing resource allocation across IT projects and programs within the portfolio. You will collaborate with project managers and stakeholders to ensure the efficient utilization of resources, identify gaps, and support strategic decision-making to meet organizational objectives.
Key Responsibilities:
Resource Management
Monitor and manage resource allocation across the IT project portfolio to ensure optimal utilization.
Identify resource availability and skill requirements for ongoing and upcoming projects.
Collaborate with project managers to resolve resource conflicts and address capacity challenges.
Capacity Planning
Develop and maintain resource capacity plans to align with portfolio priorities and timelines.
Analyze resource data to forecast future demand and address gaps proactively.
Provide recommendations on hiring, upskilling, or reallocation to meet portfolio needs.
Data Analysis and Reporting
Generate and maintain reports and dashboards to track resource utilization, capacity, and productivity.
Analyze trends and performance metrics to support data-driven decision-making.
Collaboration and Stakeholder Engagement
Work with project managers, department heads, and leadership to align resource planning with organizational goals.
Facilitate regular resource planning meetings and updates.
Support communication between stakeholders to manage expectations and ensure resource alignment.
Process Optimization
Identify and implement process improvements in resource planning and management.
Support the adoption of tools and systems that enhance visibility into resource availability and utilization.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Business Administration, Project Management, or a related field.
Experience:
3-5 years of experience in resource management, IT portfolio management, or a related role.
Familiarity with resource planning tools and software (e.g., Smartsheet, Planview, Microsoft Project).
Technical Skills:
Strong analytical skills and proficiency in data analysis tools (e.g., Excel, Power BI).
Knowledge of project and program management methodologies (e.g., Agile, Waterfall).
Basic understanding of IT systems and workflows.
Soft Skills:
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to work collaboratively with diverse teams and senior stakeholders.
Certifications (preferred):
Project Management Professional (PMP).
Certified Resource Management Professional (CRMP).
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 2
About the Role:
We are seeking a dedicated and results-driven Project Manager to lead and manage projects from initiation to completion. The Project Manager will be responsible for ensuring projects are delivered on time, within budget, and meet the specified requirements. This role requires strong leadership, organizational, and communication skills to manage cross-functional teams, track project progress, and communicate effectively with stakeholders.
Key Responsibilities:
Project Planning and Execution
Lead the planning, execution, and delivery of multiple projects simultaneously.
Define project scope, goals, deliverables, and timelines in alignment with business objectives.
Develop detailed project plans, including schedules, resources, and budgets.
Monitor project progress and adjust plans as needed to meet changing requirements and deadlines.
Team Leadership and Collaboration
Lead, motivate, and manage project teams, ensuring that team members are clear on their roles and responsibilities.
Foster a collaborative team environment to ensure high performance and commitment.
Ensure timely delivery of project milestones, managing resources effectively to achieve project objectives.
Stakeholder and Client Management
Maintain regular communication with project stakeholders, including senior management, clients, and vendors.
Present project updates, risks, and recommendations to stakeholders, ensuring alignment and transparency.
Build and maintain positive relationships with clients, understanding their needs and ensuring their satisfaction.
Risk and Issue Management
Proactively identify project risks and issues, developing mitigation strategies to address them.
Resolve conflicts and obstacles that may arise during the course of the project.
Ensure that issues are documented, tracked, and communicated to relevant stakeholders.
Quality Assurance and Compliance
Ensure that project deliverables meet quality standards, business requirements, and customer expectations.
Oversee the implementation of quality control processes, ensuring compliance with industry standards and internal guidelines.
Conduct post-project evaluations to identify areas for improvement and implement best practices.
Budget and Resource Management
Manage project budgets, including cost estimation, tracking expenditures, and ensuring projects are delivered within financial constraints.
Allocate resources effectively and monitor resource utilization throughout the project lifecycle.
Negotiate with vendors and contractors to ensure that project resources are available and meet budgetary requirements.
Skills:
Education: Bachelor’s degree in Project Management, Business Administration, or a related field.
Experience:
5-8 years of experience in project management, with a successful track record of delivering complex projects.
Experience managing cross-functional teams and stakeholders at all levels.
Experience working in [specify industry, if needed, e.g., IT, construction, finance].
Technical Skills:
Strong understanding of project management methodologies (e.g., Agile, Waterfall, Scrum).
Proficient in project management software (e.g., MS Project, Jira, Asana, Trello).
Experience with budget management, resource planning, and scheduling tools.
Soft Skills:
Excellent leadership, decision-making, and problem-solving skills.
Strong communication, negotiation, and interpersonal skills.
Ability to work under pressure, handle multiple priorities, and meet deadlines.
High attention to detail and organizational skills.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)Ex..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are seeking an experienced IT Analyst (Change Management) to join our dynamic team. The successful candidate will play a key role in ensuring the smooth implementation of IT changes within our organization, minimizing disruption and maximizing user adoption. You will work closely with cross-functional teams to plan, execute, and monitor change initiatives in alignment with organizational goals.
Key Responsibilities:
Change Management
Coordinate and manage IT change requests, ensuring all changes are evaluated, tested, and implemented effectively.
Analyze the impact of IT changes on business operations, identify risks, and propose mitigation strategies.
Develop and maintain change management policies, procedures, and documentation.
Act as a liaison between IT teams and stakeholders to ensure alignment and clear communication regarding change initiatives.
Process Optimization
Identify and recommend process improvements to enhance change management effectiveness.
Conduct post-implementation reviews to evaluate the success of changes and gather feedback for future improvements.
Collaboration and Communication
Work with project managers, business analysts, and technical teams to ensure successful integration of IT changes into existing systems.
Provide training and support to users impacted by IT changes.
Monitoring and Reporting
Monitor the progress of change initiatives and prepare regular reports for senior management.
Maintain a change management database or system to track changes and maintain audit compliance.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
Experience:
3-5 years of experience in IT change management, business analysis, or a related role.
Proven experience in coordinating complex IT change initiatives.
Technical Skills:
Familiarity with ITIL frameworks and best practices.
Proficiency in change management tools (e.g., ServiceNow, Jira).
Basic understanding of IT systems, infrastructure, and software development lifecycle (SDLC).
Soft Skills:
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Certifications (preferred):
ITIL Foundation Certification.
Prosci Change Management Certification or equivalent.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 2
About the Role:
We are seeking a talented and motivated Business Intelligence Developer to join our team. The successful candidate will be responsible for designing, developing, and maintaining BI solutions to transform data into actionable insights. You will work with large datasets, design interactive dashboards, and support decision-making by providing key business metrics and reporting solutions.
Key Responsibilities:
BI Solution Development
Develop, design, and maintain Business Intelligence solutions, including dashboards, reports, and analytics tools using BI platforms such as Power BI, Tableau, or similar.
Translate business requirements into technical specifications and create solutions that meet business needs.
Integrate multiple data sources, ensuring accuracy and efficiency in data loading, processing, and visualization.
Design and implement data models, cubes, and complex queries for analysis and reporting.
Data Analysis and Reporting
Analyze large datasets and present data-driven insights in a clear and concise manner.
Develop and maintain data pipelines, ETL (Extract, Transform, Load) processes to integrate data from various sources.
Create automated and ad-hoc reports for internal teams, providing actionable business insights.
Design and generate interactive dashboards and visualizations that allow users to explore business data dynamically.
Data Quality and Governance
Ensure data quality by implementing data validation checks, improving data integrity, and performing regular audits of BI solutions.
Work closely with data governance teams to ensure that BI solutions adhere to data management standards and regulatory requirements.
Collaborate with IT and business teams to define data sources, data definitions, and other data governance standards.
Performance Optimization and Troubleshooting
Optimize BI solutions for performance, ensuring they handle large volumes of data efficiently and generate reports within required timeframes.
Troubleshoot and resolve data issues, performance bottlenecks, and report inconsistencies.
Recommend and implement improvements to data processing workflows, visualization strategies, and BI solution performance.
Collaboration and Stakeholder Engagement
Collaborate with business analysts, project managers, and stakeholders to gather requirements and ensure BI solutions meet their needs.
Provide training and support to end-users in using BI tools and interpreting reports.
Communicate effectively with non-technical stakeholders, explaining complex technical concepts in a user-friendly manner.
Continuous Improvement and Innovation
Stay up-to-date with the latest trends, tools, and technologies in BI and data analytics.
Explore new ways to improve BI tools, reporting processes, and overall data strategy within the organization.
Identify opportunities for automation and process improvement to streamline data management and reporting workflows.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field.
Experience:
3-5 years of experience in Business Intelligence development, data analysis, or a related role.
Hands-on experience with BI tools like Power BI, Tableau, Qlik, or similar.
Strong knowledge of data modeling, ETL processes, and database management.
Experience with SQL, including complex queries, joins, and optimization.
Familiarity with programming languages like Python, R, or others used in BI development is a plus.
Technical Skills:
Proficient in BI tools (Power BI, Tableau, Qlik, etc.) and data visualization best practices.
Strong experience with SQL databases (e.g., SQL Server, Oracle, MySQL) and data integration tools.
Understanding of data modeling, OLAP, OLTP systems, and relational database structures.
Experience with ETL tools and frameworks (e.g., SSIS, Talend, Informatica).
Knowledge of cloud-based BI platforms (e.g., Azure, AWS, Google Cloud) is a plus.
Soft Skills:
Strong analytical and problem-solving abilities.
Excellent communication skills, both written and verbal, with the ability to present complex data insights to non-technical stakeholders.
Ability to work collaboratively in a fast-paced, cross-functional team environment.
Detail-oriented with a focus on accuracy and data integrity.
Certifications (preferred):
Microsoft Certified: Data Analyst Associate (Power BI).
Tableau Desktop Specialist or Certified Associate.
AWS Certified Data Analytics or similar certifications.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are looking for a highly skilled C# and .NET Developer to join our development team. The ideal candidate will have strong experience in building robust and scalable applications using C# and .NET technologies. In this role, you will be responsible for designing, developing, and maintaining software solutions, ensuring optimal performance and integration with other systems.
Key Responsibilities:
Software Development
Design, develop, and maintain applications using C# and .NET Framework/.NET Core technologies.
Write clean, maintainable, and efficient code following best practices and coding standards.
Collaborate with cross-functional teams to define, design, and implement new features and functionalities.
Develop and integrate APIs and third-party services to enhance application capabilities.
System Design and Architecture
Work closely with system architects and senior developers to define the architecture of the applications.
Contribute to the design of high-performance, scalable, and secure solutions using the latest .NET technologies.
Evaluate and select appropriate frameworks, tools, and technologies for the development process.
Database Management
Design and implement database structures and schemas using SQL Server, MySQL, or other relational databases.
Write complex SQL queries, stored procedures, and optimize database performance.
Ensure data integrity and develop data access layers to interact with the database effectively.
Testing and Debugging
Perform unit testing and debugging to ensure the quality and functionality of the software.
Collaborate with the QA team to conduct integration and system tests, ensuring the system works as expected.
Identify, document, and fix software defects in a timely manner, ensuring application stability and reliability.
Performance Optimization and Code Review
Optimize application performance by identifying bottlenecks, implementing improvements, and conducting performance testing.
Participate in code reviews to ensure code quality, best practices, and consistency across the development team.
Continuously evaluate the application’s architecture for scalability and performance improvements.
Collaboration and Stakeholder Communication
Work closely with project managers, business analysts, and other developers to deliver high-quality solutions.
Provide regular updates on project progress, including any challenges or risks that may arise.
Communicate technical concepts clearly to non-technical stakeholders, ensuring all project requirements are understood.
Continuous Learning and Improvement
Stay up-to-date with the latest advancements in C#, .NET technologies, and software development trends.
Proactively identify opportunities to improve development processes and efficiency.
Participate in training programs and technical workshops to enhance skills and knowledge.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:
3-5 years of experience in software development using C# and .NET technologies.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are seeking an organized and detail-oriented Project Planner/Scheduler to manage project timelines, schedules, and resource allocation. The role will focus on creating and maintaining project schedules, ensuring that milestones are met on time and within scope. You will work closely with project managers, teams, and stakeholders to track project progress and adjust plans as necessary to ensure successful project delivery.
Key Responsibilities:
Schedule Development and Management
Develop, maintain, and update detailed project schedules, including setting project milestones and deadlines.
Coordinate with project managers to ensure that project schedules are accurate, realistic, and aligned with project goals.
Monitor project progress, adjusting schedules as needed to ensure timely completion of deliverables.
Identify any potential scheduling conflicts or resource constraints and proactively recommend adjustments.
Resource Allocation and Coordination
Work with project teams to allocate resources efficiently, ensuring the right people and tools are available when needed.
Monitor and manage resource utilization across multiple projects to ensure optimal use of resources.
Track resource availability and adjust plans accordingly to prevent delays or resource shortages.
Progress Tracking and Reporting
Track project milestones, deliverables, and critical paths to ensure projects remain on schedule.
Prepare and provide regular status reports to project managers and stakeholders, highlighting any delays or issues.
Use scheduling software to generate progress reports and timelines for project reviews and decision-making.
Risk and Issue Management
Identify potential scheduling risks, such as delays or bottlenecks, and work with the project team to mitigate these risks.
Provide input on corrective actions for projects that are falling behind schedule or facing delays.
Ensure that risks and issues are documented and escalated to project managers when necessary.
Collaboration and Stakeholder Management
Communicate regularly with project managers, team members, and stakeholders to ensure alignment on schedules and deliverables.
Assist in coordinating with external vendors or contractors to meet scheduling requirements and deadlines.
Ensure that any changes to project scope or schedule are documented and communicated to all relevant parties.
Quality and Compliance
Ensure that scheduling practices and project timelines comply with internal processes, standards, and regulations.
Support project managers in ensuring the overall quality of the project by keeping the schedule on track and minimizing delays.
Qualifications and Skills:
Education: Bachelor’s degree in Project Management, Engineering, Business Administration, or a related field.
Experience:
3-5 years of experience in project scheduling, planning, or coordination.
Experience with project scheduling tools (e.g., Primavera P6, MS Project, or similar tools).
Previous experience working on large-scale or complex projects is a plus.
Technical Skills:
In-depth knowledge of project scheduling principles and techniques.
Proficient in project management software (e.g., MS Project, Primavera P6, or other scheduling software).
Strong proficiency in Microsoft Excel and other reporting tools.
Soft Skills:
Excellent organizational and time-management skills.
Strong attention to detail and ability to manage multiple tasks simultaneously.
Effective communication skills, both written and verbal.
Problem-solving and critical-thinking abilities.
Certifications (preferred):
Project Management Professional (PMP) or Associate in Project Management (CAPM).
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
Key Responsibilities:
Application Development
Develop, enhance, and maintain applications using ADABAS and NATURAL programming languages.
Write efficient, maintainable, and reusable code to meet project requirements and business objectives.
Collaborate with business analysts and project managers to understand system requirements and translate them into functional specifications.
Design and develop system interfaces, database structures, and application logic.
System Design and Architecture
Work with system architects to design application architecture, ensuring scalability, performance, and maintainability.
Ensure integration between ADABAS databases and other systems or applications using relevant interfaces and protocols.
Provide recommendations on system improvements and potential technology upgrades.
Testing and Debugging
Perform unit and integration testing to ensure the functionality of ADABAS/NATURAL applications.
Identify and resolve technical issues, bugs, and performance bottlenecks in the application or database.
Ensure code quality through rigorous testing and validation processes.
Database Management and Optimization
Manage, optimize, and maintain ADABAS databases, ensuring optimal performance and efficient data retrieval.
Write and optimize complex SQL queries and database procedures to support application functionalities.
Work closely with database administrators to ensure efficient database usage, backups, and recoverability.
Documentation and Reporting
Create detailed technical documentation for developed solutions, including design specifications, workflows, and data models.
Prepare status reports, updates, and presentations for project stakeholders.
Provide training and support to junior developers and other team members on ADABAS/NATURAL technologies.
Collaboration and Stakeholder Communication
Collaborate with cross-functional teams, including business analysts, project managers, and QA teams, to ensure successful project delivery.
Maintain clear communication with stakeholders regarding project status, challenges, and risks.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:
3-5 years of experience in software development using ADABAS and NATURAL.
Proven experience with ADABAS database management and NATURAL programming language.
Experience with related technologies such as COBOL, SQL, or other mainframe technologies is a plus.
Experience working in Agile development environments.
Technical Skills:
Strong expertise in ADABAS and NATURAL programming for building and maintaining enterprise applications.
Familiarity with other programming languages such as COBOL, Java, or C# is a plus.
Strong understanding of database management and SQL query optimization.
Experience with version control tools (e.g., Git, SVN).
Understanding of system performance tuning and optimization techniques.
Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication skills, with the ability to explain technical concepts clearly.
Ability to work collaboratively in a team environment.
Detail-oriented and able to work under tight deadlines.
Certifications (preferred):
NATURAL Programming Certification.
ADABAS Database Administrator or Developer Certification.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)Ex..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 5
About the Role:
We are looking for a detail-oriented IT Analyst (Controls) to join our team. The role involves ensuring the organization’s IT systems and processes comply with established policies, procedures, and regulatory requirements. The ideal candidate will support internal controls, risk assessments, and compliance initiatives while collaborating with cross-functional teams to enhance operational efficiency.
Key Responsibilities:
IT Controls and Compliance
Develop, implement, and maintain IT control frameworks in alignment with organizational goals and regulatory standards.
Perform regular audits and reviews to ensure compliance with internal policies and external regulations.
Monitor the effectiveness of IT controls and recommend enhancements to mitigate risks.
Collaborate with IT and business units to design controls that align with operational needs.
Risk Management
Identify and assess risks in IT processes and systems.
Develop and implement risk mitigation strategies to address control gaps.
Provide expertise in addressing and resolving audit findings related to IT controls.
Policy and Process Development
Create and maintain IT control documentation, including policies, procedures, and risk assessments.
Assist in developing security and compliance awareness programs for staff.
Reporting and Analysis
Generate reports on IT control performance and risk metrics for senior management and auditors.
Provide insights and recommendations for improving IT governance.
Collaboration and Support
Work with IT teams during the design and implementation of new systems to ensure appropriate controls are embedded.
Act as a point of contact for internal and external audits related to IT systems.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
Experience:
3-5 years of experience in IT controls, governance, risk management, or compliance roles.
Hands-on experience with regulatory frameworks such as SOX, GDPR, or ISO 27001.
Technical Skills:
Strong knowledge of IT control frameworks like COBIT, NIST, or ITIL.
Proficiency in tools for audit and compliance tracking (e.g., GRC platforms, Excel).
Basic understanding of IT systems and cybersecurity principles.
Soft Skills:
Strong analytical and organizational skills.
Exceptional communication and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
Certifications (preferred):
Certified Information Systems Auditor (CISA).
Certified in Risk and Information Systems Control (CRISC).
We are seeking an enthusiastic and goal-oriented Team Manager - Travel to join our dynamic team in Mandaluyong, Philippines. As a Team Manager, you wi..
We are seeking an enthusiastic and goal-oriented Team Manager - Travel to join our dynamic team in Mandaluyong, Philippines. As a Team Manager, you will play a crucial role in leading and developing a team of travel consultants, ensuring exceptional customer service and driving performance to meet and exceed key performance indicators (KPIs).
Lead and motivate a team of travel consultants, fostering a collaborative and customer-focused environment
Drive team performance by setting clear goals, monitoring KPIs, and implementing strategies for continuous improvement
Provide coaching, mentoring, and performance management to develop and enhance team members' skills
Analyze team metrics, including attrition, shrinkage, and other critical performance indicators
Identify trends in customer behavior and preferences, providing valuable insights to senior management
Implement and drive organizational initiatives within the team
Collaborate with other departments to ensure seamless operations and customer satisfaction
Stay updated on travel industry trends and best practices, incorporating them into team processes
Conduct regular team meetings and one-on-one sessions to address concerns and celebrate successes
Ensure compliance with company policies, procedures, and industry regulations
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)Ex..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 28
About the Role:
We are seeking a skilled Java Developer to join our development team. The ideal candidate will have strong expertise in Java programming and be responsible for designing, developing, and maintaining scalable and high-performance software applications. You will collaborate with cross-functional teams to create innovative solutions that meet business needs and enhance user experiences.
Key Responsibilities:
Software Development
Design, develop, and maintain applications using Java and related technologies (Spring, Hibernate, etc.).
Write clean, efficient, and maintainable code following best practices and coding standards.
Collaborate with business analysts and project managers to understand system requirements and translate them into technical solutions.
Develop and implement RESTful APIs and web services to support business functionality.
System Design and Architecture
Work with system architects to design scalable, high-performance, and reliable solutions.
Participate in the design and development of application architecture, ensuring the solution meets business goals and is future-proof.
Select and implement appropriate frameworks and libraries to ensure optimal performance and ease of maintenance.
Database Management
Design and implement database schemas, tables, and queries to support application features.
Work with relational databases (e.g., MySQL, PostgreSQL, Oracle) and NoSQL databases (e.g., MongoDB, Cassandra).
Write complex SQL queries, stored procedures, and ensure the performance of data access layers.
Testing and Debugging
Develop unit tests, conduct code reviews, and perform integration testing to ensure software functionality and quality.
Troubleshoot, debug, and optimize Java applications to ensure they perform well in production environments.
Ensure comprehensive test coverage and adhere to test-driven development (TDD) practices.
Collaboration and Stakeholder Communication
Collaborate with cross-functional teams, including product managers, QA teams, and other developers, to deliver high-quality software solutions.
Provide regular updates on the progress of development tasks and escalate issues when necessary.
Communicate effectively with both technical and non-technical stakeholders to ensure requirements are met and expectations are clear.
Continuous Improvement and Innovation
Stay updated with the latest trends in Java development and emerging technologies.
Continuously improve development processes, coding practices, and application performance.
Explore new tools, technologies, and methodologies to optimize software development workflows.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:
3-5 years of experience in Java development, including proficiency in Java SE/EE.
Experience with frameworks such as Spring, Hibernate, or JavaFX.
Strong experience in working with RESTful APIs, microservices, and cloud technologies.
Familiarity with Agile development methodologies (e.g., Scrum, Kanban).
Technical Skills:
Strong proficiency in Java programming, including experience with Java 8 or newer.
Solid understanding of object-oriented programming (OOP) principles and design patterns.
Experience with relational databases (e.g., SQL, MySQL, PostgreSQL) and NoSQL databases.
Familiarity with containerization technologies such as Docker and Kubernetes is a plus.
Experience with version control systems (e.g., Git, SVN).
Soft Skills:
Excellent problem-solving and debugging skills.
Strong communication skills, both written and verbal.
Ability to collaborate in a team environment, with flexibility to work independently when required.
Strong attention to detail and a passion for writing high-quality code.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)Ex..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 20
About the Role:
We are looking for a reliable and proactive IT Assistant to provide support in maintaining and troubleshooting IT systems, networks, and equipment within the organization. The ideal candidate will assist the IT team in ensuring the smooth operation of all technology-related activities, responding to user requests, resolving technical issues, and performing basic IT administrative tasks. This role is perfect for someone looking to develop their career in IT while supporting a variety of technical functions in a dynamic environment.
Key Responsibilities:
Technical Support
Provide first-level technical support to end users for hardware, software, network, and system issues.
Troubleshoot and resolve common IT issues related to desktops, laptops, printers, peripherals, and network connectivity.
Set up and configure new devices, such as computers, printers, and phones, ensuring that they are ready for use by staff members.
Assist in resolving software issues, including installing, updating, and configuring applications for end users.
Log and track support tickets using an IT service management system to ensure issues are resolved in a timely manner.
Hardware and Software Management
Assist with inventory management of IT equipment and software licenses, ensuring accurate records are maintained.
Help in installing, configuring, and maintaining operating systems (Windows, macOS, Linux) and software applications.
Assist in running regular software updates, patches, and antivirus scans to ensure system security and efficiency.
Support the deployment of software packages and updates across the organization's devices.
Assist in troubleshooting and repairing hardware issues, including computers, printers, and mobile devices.
Network and System Administration Support
Provide basic support in maintaining and monitoring network connectivity, including Wi-Fi, VPN, and local area networks (LAN).
Assist the IT team with configuring network devices, routers, switches, and firewalls.
Help monitor system performance and assist with backups, ensuring data integrity and availability.
Assist in user account management, including creating, updating, and disabling accounts as required.
Support system troubleshooting and perform diagnostic tests to identify network or hardware issues.
IT Documentation and Reporting
Assist in documenting IT procedures, processes, and troubleshooting guides for reference by team members and end users.
Help maintain accurate records of IT equipment and service requests, as well as user access and permissions.
Report on recurring issues and make suggestions for improvements to IT workflows.
Assist with preparing reports related to IT infrastructure, support tickets, and other key metrics.
User Training and Support
Assist in training end users on the proper use of IT systems and tools, including Microsoft Office, email clients, and internal applications.
Provide guidance on best practices for data security, software usage, and network access.
Help users troubleshoot minor issues and provide remote assistance via phone, email, or screen-sharing software.
IT Project Support
Support the IT department in the implementation of IT projects, including hardware and software upgrades, network improvements, and system migrations.
Assist with testing new systems and applications, gathering feedback from end users, and ensuring successful deployment.
Help prepare and configure devices and software for new hires and assist with onboarding new users.
General IT Administration
Perform routine administrative tasks, such as maintaining user directories, managing shared drives, and ensuring printers are operational.
Assist in maintaining an inventory of IT equipment and help with hardware replacements and repairs when needed.
Perform periodic audits of IT assets to ensure compliance with licensing and security policies.
Qualifications and Skills:
Education:
Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience.
Experience:
3-5 years of experience in an IT support or assistant role, with experience troubleshooting and resolving hardware and software issues.
Experience supporting IT systems, networks, and applications in a corporate environment is a plus.
Technical Skills:
Familiarity with common operating systems (Windows, macOS, Linux).
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)Ex..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 29
About the Role:
We are seeking a skilled Oracle Developer to join our development team. The ideal candidate will have extensive experience in Oracle database design, development, and performance tuning. You will be responsible for developing and maintaining Oracle-based applications, optimizing queries, and ensuring the performance, reliability, and security of database solutions. This role requires close collaboration with business analysts and other developers to deliver high-quality, scalable, and efficient solutions.
Key Responsibilities:
Oracle Database Development
Design, develop, and maintain Oracle database applications, including stored procedures, functions, triggers, and complex SQL queries.
Develop PL/SQL code for business logic and implement data access layers for web and enterprise applications.
Create and manage Oracle database objects (tables, views, indexes, sequences) and manage large datasets efficiently.
Database Optimization and Performance Tuning
Analyze and optimize SQL queries and PL/SQL code to improve performance and scalability.
Implement and maintain indexing strategies and partitioning to optimize large datasets.
Monitor and troubleshoot database performance issues, ensuring that the database environment performs optimally.
Database Design and Architecture
Work closely with architects and other developers to design scalable and efficient Oracle database solutions.
Implement data models and schema designs based on business requirements and ensure consistency and integrity of data.
Design and implement backup, recovery, and replication strategies for disaster recovery.
Data Integration and ETL Processes
Develop ETL processes to integrate Oracle databases with other data sources, including data migration from legacy systems.
Create data pipelines and automate data extraction, transformation, and loading (ETL) for reporting and analytics purposes.
Work with business analysts to understand data integration requirements and implement efficient solutions.
Testing and Debugging
Conduct thorough unit and integration testing of database components to ensure quality and stability.
Troubleshoot and resolve issues with database queries, performance, and data integrity.
Ensure that all database code is fully tested and meets business requirements before deployment.
Collaboration and Documentation
Collaborate with cross-functional teams to ensure that Oracle database solutions integrate seamlessly with other application layers and IT systems.
Document all database designs, procedures, and configurations for future reference and compliance.
Provide training and support to end-users and team members on database-related processes.
Continuous Improvement and Best Practices
Stay updated on the latest Oracle technologies, database trends, and best practices.
Continuously evaluate and recommend improvements to database systems, tools, and processes.
Ensure adherence to security standards and compliance with data protection regulations.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:
3-5 years of experience as an Oracle Developer, with hands-on experience in PL/SQL and Oracle database management.
Strong experience in writing complex SQL queries, stored procedures, and developing database applications.
Experience with Oracle performance tuning, indexing, and query optimization.
Familiarity with Oracle tools such as SQL*Plus, TOAD, and Oracle Enterprise Manager.
Technical Skills:
Expertise in Oracle PL/SQL, SQL, and Oracle Database administration.
Strong understanding of Oracle database architecture, including clustering, replication, and partitioning.
Experience with Oracle Application Express (APEX) is a plus.
Knowledge of database design, data modeling, and normalization techniques.
Familiarity with version control systems (e.g., Git, SVN).
Experience with Oracle Cloud, Oracle RAC, or Oracle Exadata is a plus.
Soft Skills:
Strong analytical and problem-solving skills with a focus on data-driven solutions.
Excellent communication skills, with the ability to collaborate across departments and clearly document processes.
Ability to manage multiple tasks and projects simultaneously.
Strong attention to detail and a commitment to delivering high-quality solutions.
Certifications (preferred):
Oracle Certified Professional (OCP) or Oracle Certified Expert (OCE) in PL/SQL or Oracle Database.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)Ex..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 7
About the Role:
We are looking for an experienced QA Tester/Analyst to join our quality assurance team. As a QA Tester/Analyst, you will be responsible for ensuring the quality and functionality of our software applications by conducting thorough testing and analysis. You will collaborate with developers, project managers, and business stakeholders to identify issues, track defects, and ensure high-quality deliverables throughout the software development lifecycle.
Key Responsibilities:
Test Planning and Strategy
Develop and execute test plans, test cases, and test scripts based on business requirements and technical specifications.
Define test scenarios and strategies for different types of testing (e.g., functional, regression, performance, security, usability).
Work closely with stakeholders to gather and analyze requirements and define testing objectives.
Collaborate with project teams to ensure comprehensive test coverage and quality standards.
Manual and Automated Testing
Perform manual testing for web, mobile, and desktop applications, identifying bugs, issues, and inconsistencies.
Develop and maintain automated test scripts using testing frameworks and tools (e.g., Selenium, JUnit, TestNG, or others).
Conduct regression testing to ensure that new changes do not negatively affect existing functionalities.
Perform functional, integration, user acceptance, and system testing on new software releases.
Defect Identification and Reporting
Identify, document, and track defects, providing clear and actionable feedback to developers.
Reproduce issues and work with development teams to troubleshoot and resolve defects in a timely manner.
Maintain detailed records of test results, issue logs, and steps taken to replicate problems.
Verify bug fixes and perform follow-up testing to ensure successful resolution of issues.
Collaboration with Development Teams
Work closely with developers to understand the technical architecture and design of applications.
Participate in daily stand-ups, sprint planning, and retrospectives to ensure alignment with development goals and timelines.
Provide feedback on product features and functionality, focusing on usability and quality.
Collaborate with cross-functional teams to ensure a smooth handoff between testing, development, and deployment stages.
Test Environment Setup and Configuration
Set up and maintain test environments for manual and automated testing.
Ensure test data is prepared and structured for accurate testing outcomes.
Monitor test environments for stability, identifying and resolving issues that could impact testing.
Continuous Improvement and Best Practices
Stay updated on the latest testing tools, technologies, and methodologies.
Suggest improvements to current testing processes, workflows, and tools.
Contribute to the development of best practices for testing and quality assurance across the team.
Participate in code reviews and provide feedback on testing-related aspects of code development.
Documentation and Reporting
Document and report test results, including defect details, status reports, and final test reports.
Create test coverage reports, ensuring all functional and non-functional requirements are addressed.
Communicate testing progress, risks, and issues to stakeholders and management.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
Experience:
2-4 years of experience in software testing, with a focus on manual and automated testing.
Proven experience in identifying, analyzing, and documenting software defects.
Experience with testing web, mobile, and desktop applications.
Familiarity with the software development lifecycle (SDLC) and Agile methodologies (e.g., Scrum, Kanban).
Experience with defect tracking tools (e.g., Jira, Bugzilla, or others).
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)Ex..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 20
About the Role:
We are looking for an experienced System Administrator to join our IT team. As a System Administrator, you will be responsible for maintaining and supporting our organization's IT infrastructure, including servers, operating systems, storage systems, and network components. You will ensure the availability, performance, and security of all systems, performing regular system maintenance, troubleshooting issues, and supporting infrastructure projects. You will also work closely with other IT teams to implement new systems and ensure their proper integration into the environment.
Key Responsibilities:
System Installation and Configuration
Install, configure, and maintain servers (physical and virtual) across different operating systems (e.g., Windows, Linux, UNIX).
Manage server environments, including provisioning, patching, and lifecycle management.
Ensure the proper installation and configuration of operating systems, database systems, applications, and security tools.
System Maintenance and Monitoring
Regularly monitor system performance, availability, and security across various platforms.
Perform scheduled maintenance tasks, such as updates, patches, and system backups.
Monitor server health, system logs, and performance metrics to identify potential issues.
Implement system monitoring tools to proactively detect and resolve system-related issues.
Troubleshooting and Issue Resolution
Investigate, diagnose, and resolve system issues, including hardware, software, and network-related problems.
Provide technical support to internal teams and end-users for system-related issues.
Troubleshoot and resolve system errors, performance degradation, and system outages, minimizing downtime.
Perform root cause analysis of recurring system issues and take steps to prevent future occurrences.
System Security Management
Implement and maintain security measures to protect systems and data, including access control, encryption, and security protocols.
Regularly perform security audits and system vulnerability assessments.
Apply security patches and updates to operating systems, software, and infrastructure components.
Configure firewalls, antivirus tools, and intrusion detection systems to safeguard the organization’s IT environment.
Manage user access controls and permissions to ensure the integrity and confidentiality of critical systems.
Backup and Disaster Recovery
Manage backup systems to ensure that critical data and system configurations are securely backed up.
Perform regular system data recovery tests and disaster recovery drills.
Create and maintain disaster recovery plans for systems and infrastructure to ensure business continuity in case of failure.
Develop and implement strategies for data retention and backup management, ensuring compliance with organizational policies.
Documentation and Reporting
Maintain comprehensive system documentation, including configurations, troubleshooting procedures, and backup schedules.
Create detailed reports on system performance, security incidents, and system uptime.
Document system changes, updates, and maintenance activities, ensuring that records are up-to-date and accurate.
Prepare reports and presentations for senior management and stakeholders regarding system health and improvements.
System Optimization
Perform system tuning and optimization to enhance the performance and reliability of systems.
Recommend and implement new technologies, tools, or best practices to improve system efficiency.
Analyze system logs, data usage, and performance metrics to optimize system resources.
Review and manage storage capacity, ensuring that resources are appropriately allocated and utilized.
Collaboration and Support
Work closely with network, storage, and database teams to ensure the seamless integration and operation of systems across the organization.
Collaborate with other IT departments and project teams to implement new systems, upgrades, and integrations.
Provide technical support and assistance to other departments on system-related matters.
Assist in system deployment and configuration for new projects and initiatives.
Continuous Improvement
Stay updated with the latest trends and developments in system administration, technology, and best practices.
Participate in training sessions and technical certifications to enhance knowledge and skills.
Proactively suggest improvements to the system architecture and processes to improve efficiency, security, and scalability.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:
3-5 years of experience in system administration or IT infrastructure support.
Proven experience managing both physical and virtualized environments (VMware, Hyper-V, etc.).
Strong knowledge of server hardware, operating systems, and networking protocols.
Experience with system monitoring tools (e.g., Nagios, Zabbix, or SolarWinds).
Familiarity with cloud platforms and virtualization technologies.
Knowledge of storage systems, backups, and disaster recovery procedures.
Technical Skills:
Proficiency with operating systems (Linux, Windows Server, UNIX).
Experience with Active Directory, DNS, DHCP, and other directory services.
Knowledge of system automation tools (e.g., Ansible, Puppet, or Chef).
Experience with server security tools and firewall management.
Familiarity with network protocols (e.g., TCP/IP, SNMP, FTP, HTTP/HTTPS).
Experience with virtualization platforms (VMware, Hyper-V, etc.).
Experience with scripting (e.g., Bash, PowerShell, Python).
Soft Skills:
Strong analytical and problem-solving skills.
Excellent communication skills, both written and verbal.
Ability to prioritize tasks and handle multiple projects in a fast-paced environment.
Attention to detail and thorough documentation practices.
Ability to work independently as well as in a team.
Strong organizational and time-management skills.
Certifications (preferred):
Microsoft Certified Solutions Expert (MCSE) or Microsoft Certified Solutions Associate (MCSA).
CompTIA Network+ or Security+.
Linux Professional Institute Certification (LPIC-1/2).
VMware Certified Professional (VCP).
ITIL Foundation or similar IT management certifications.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)Ex..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 9
About the Role:
We are seeking a proactive and detail-oriented Coordinator Change Management and Training to support the planning, execution, and administration of change management and training programs within the organization. This role will focus on ensuring that employees are effectively prepared for change initiatives through structured training programs, clear communication, and successful implementation of change processes. You will work closely with various teams to manage change efforts and enhance organizational adaptability.
Key Responsibilities:
Change Management Support
Assist in planning and implementing change management strategies and activities to ensure smooth transitions during organizational changes, such as process improvements, system upgrades, and structural changes.
Support the development and execution of communication plans to inform employees of changes, expectations, and benefits.
Collaborate with stakeholders to identify the impact of changes on business units and teams, ensuring proper support and resources are provided.
Track and report on the progress of change management initiatives, ensuring that milestones and timelines are met.
Support change agents and managers in implementing change management processes, including training, communication, and feedback collection.
Training Program Development and Delivery
Coordinate and deliver training programs to help employees develop the skills and knowledge needed to successfully adapt to changes within the organization.
Collaborate with subject matter experts and managers to create customized training content related to change initiatives, including new processes, systems, tools, or roles.
Organize and schedule training sessions, ensuring availability of resources such as trainers, venues, and materials.
Track and monitor employee participation in training sessions and ensure that all relevant personnel are trained and certified as required.
Administer evaluations and surveys after training sessions to assess effectiveness and gather feedback for continuous improvement.
Documentation and Reporting
Maintain detailed records of change management activities, training sessions, employee participation, and feedback.
Prepare regular reports on training progress, employee engagement, and the effectiveness of change management initiatives.
Develop and update training manuals, guides, and other instructional materials to ensure clear and accurate documentation of change processes and training content.
Ensure that all documentation is kept up-to-date and stored in compliance with organizational standards.
Stakeholder Communication and Collaboration
Act as the point of contact for employees regarding change management and training activities, answering questions and providing support as needed.
Collaborate with HR, leadership teams, and other departments to align change management and training efforts with organizational goals.
Facilitate regular meetings with project teams, department heads, and change leaders to update on change progress, challenges, and support needs.
Assist in fostering a culture of continuous learning and adaptation through effective communication and training programs.
Training Needs Analysis and Planning
Conduct assessments to identify training needs related to change initiatives and gather feedback from employees and managers on existing knowledge gaps.
Work with leadership teams to prioritize training needs and create a development plan for affected employees.
Assist in designing learning paths and recommending resources to improve skillsets and support professional development during organizational changes.
Continuous Improvement
Gather feedback from employees and stakeholders to continuously improve change management and training programs.
Stay updated on best practices, tools, and trends in change management and training methodologies.
Recommend new training technologies, techniques, or approaches to enhance employee learning experiences.
Qualifications and Skills:
Education: Bachelor’s degree in Business Administration, Human Resources, Organizational Development, Education, or a related field.
Experience:
2-4 years of experience in change management, training coordination, or a related role within an organizational setting.
Experience working with change management frameworks and methodologies (e.g., ADKAR, Prosci).
Knowledge of training delivery methods, such as instructor-led, e-learning, and blended learning approaches.
Familiarity with organizational change efforts, such as system upgrades, process changes, or restructures.
Technical Skills:
Proficiency with learning management systems (LMS), training software, and collaboration tools (e.g., MS Office Suite, Google Workspace).
Strong knowledge of project management tools to track and manage change initiatives and training schedules (e.g., Asana, Jira, Trello).
Understanding of employee engagement and communication platforms to facilitate training and change communication (e.g., Slack, Microsoft Teams).
Soft Skills:
Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously.
Strong communication skills, both written and verbal, with the ability to explain complex ideas in a clear and concise manner.
Ability to work collaboratively across departments and foster relationships with stakeholders at all levels.
Empathetic and adaptable to organizational dynamics and change efforts.
Proactive problem-solving skills, with the ability to address challenges and provide solutions during change initiatives.
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