Total 2,057 Full-time job vacancies in Metro Manlia, National Capital Region

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:   Office Assistant

Client Name: TBD

Working Hours: Mondays to Fridays 9 AM-6 PM Central Standard Time

Holidays: US Holidays (New Year's Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Veterans Day, Thanksgiving, Day after Thanksgiving, Christmas)

Benefits: PTO 5 days, 10 vacation days. These can be used starting six months after the start date.

Salary Range: $900-$1500/month

Scope of the Role 

We are seeking a reliable and highly organized office assistant to join our client team. The office assistant will be responsible for but not limited to providing administrative support and helping ensure the smooth operation of our office. This role involves a variety of tasks, including clerical, administrative, and organizational duties.

Duties and responsibilities: 

• Take incoming calls and text messages from residents. Must be prompt and attentive with all incoming communication.
• Answer applicant questions.
• Contact property vendors to coordinate estimates and work completion.
• Complete legal documents by entering names, dates, etc. (leases, notices, etc.).
• Update resident profiles in management software (attach PDFs, add notes from calls, etc.).

• 2+ years of experience as an office assistant, administrative assistant, or similar role.
• Proficiency in Microsoft Office Suite, Google Suite, and other office equipment.
• Solid background in Property Management and Back-office
• Experience with RentManager is a plus.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Exceptional attention to detail and accuracy in all work.
• Strong written and verbal communication skills in both English and Spanish.
• Ability to work independently and as part of a team, with a positive and proactive attitude.
• willingness and ability to work unsupervised in a self-motivated environment.
• Comfortable talking with clients via phone or text.

Our client is a leading technology company in the agricultural sector. They are at the forefront of digital transformation, enhancing the agricultural value chain through innovative solutions. This is a great opportunity to join a company that will revolutionize agricultural ecosystems by harnessing advanced technology and digital transformation. Committed to making a positive impact, our client empowers farmers and communities by imparting knowledge on best practices and implementing technologies that enhance agricultural methods, boost yields, and contribute to overall prosperity.

Overall Purpose:

This vital role involves driving customer engagement and satisfaction by working closely with a key government agency as an enabling partner. The ideal candidate will have a strong background in fostering relationships with government bodies and will be instrumental in creating a collaborative environment. The main role will be to promote the technology & services to 1.5 million farmers through an enabling network of 6000 Irrigators Associations and 17 regional centers.

The role will be to build a strong head office and regional team that will through collobration with the national agency help digitally transform farmers, build onboarding programs, provide mentoring and training to the network, maintain excellent working relationship with the government agency and it's staff to ensure on going corporation and support.

Duties and Responsibilities:

• Develop and implement customer success strategies and plans.
• Collaborate closely with a government agency to ensure alignment and partnership.
• Build and maintain strong relationships with government representatives and other stakeholders.
• Drive customer engagement, retention, and satisfaction.
• Lead initiatives to address customer issues and challenges.
• Analyze customer feedback to improve services and customer experience.
• Work cross-functionally with teams to ensure delivery of excellent customer service.
• Manage customer success metrics and reporting.
• Grow a team.

KPI

• KPI will be based on customer acquisition of the network and farmers.
• The technology solution will be provided at no cost to the farmers hence success will be the number of farmers onboarded and the uptake (use of the systems).

• AgriculturalMust have a total of 15 years experience, 6 years of which is working as a strategic Sales Manager
• Sales experience – knows how to drive sales customer acquisition and retention management
• Leading and building up a sales team
• Agriculture background is a major advantage
• Provenexperience in customer success, particularly in roles requiring interaction with government agencies.
• Demonstrated ability to create collaborative environments and maintain strong relationships.
• Strong track record of executing strategies effectively.
• Excellent problem-solving and analytical skills.
• Superior communication and interpersonal abilities.
• Leadership experience, with the ability to inspire and guide teams.
• Strategic thinker with a focus on customer satisfaction and business growth.
• Willing to travel (50% fieldwork)

Office Location: To be determined -- QC or BGC

Hi! We’re Smartsourcing, looking for an Accountant Assistant who can work with us full-time and on-site!

Earn up to P35,000!

Where?

Reporting directly to the Customer Support Director – Player Engagement. The Executive Assistant provides administrative support in a remote working relationship. The Executive Assistant serves as a liaison to the executive and senior management teams; organizes and coordinates internal and external relations efforts; and helps oversee special projects driven by the CS Director. The Executive Assistant must be flexible and enjoy working in an environment that is mission-driven, results-driven and customer and employee-friendly. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

This Executive Assistant must be adept at translating ambiguous narratives into clear actions, organizing meetings, managing schedules, and ensuring timely follow-ups. This role demands business maturity, exceptional coordination skills, and the capacity to handle multiple stakeholders.

• Translate Ambiguous Instructions: Understand and convert vague or complex narratives into actionable tasks.

• Meeting Organization: Schedule and organize meetings efficiently, ensuring optimal use of Customer Support Director’s time.
• Note-Taking and Follow-Ups: Take comprehensive notes during meetings and ensure all follow-up actions are completed in a timely manner.
• Stakeholder Management: Handle communications and coordination with multiple stakeholders, maintaining professionalism and discretion.
• Flexible Scheduling: Adjust personal schedule to meet the dynamic needs of the business and executive team.
• Document Management: Proficient in creating, managing, and designing office files and documents.
• Numerical Skills: Competence in basic mathematics and understanding different time zones for scheduling.
• Work Under Pressure: Thrive in a high-pressure environment, managing tight deadlines and urgent tasks.
• Organization: Exceptional organizational skills, with a keen attention to detail.
• Confidentiality: Maintain strict confidentiality regarding all sensitive information and company matters.
• Administrative Support: Completes a broad variety of administrative tasks including: managing an extremely active calendar of appointments; completing reports; preparing presentation slides, composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings (e.g. visa preparation, travel documents, expense report, etc.).
• Project Management: Helps manage a variety of special projects for the Customer Support Director. Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Other duties as required from time to time.

Qualifications:

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including members of executive and senior management teams, members of the service line, external partners and clients
• Expert level written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Forward looking thinker, who actively seeks opportunities and proposes solutions

Other Requirements:

• Bachelor's degree or relevant experience
• Strong work tenure: minimum of 3 years of experience in a similar capacity (preferably supported global senior leaders or executives)
• Excellent English written and verbal skills
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), conference call systems and other platforms
• Amenable working in European shift (3pm to 12am)

• Non-taxable Allowances
• HMO and Life Insurance
• Paid Time Offs
• Annual Wellness Subsidy

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!

Position : Administrative and Social Media Assistant

Working Hours : 9:00AM-5:00PM Dublin, Ireland Time zone

Salary Range : 900-1500 USD

Duties and Responsibilities:

• Provide administrative support such as scheduling meetings, answering phone calls, and managing emails.
• Create, schedule, and maintain social media content across multiple platforms, including Facebook, Instagram, Twitter, and LinkedIn.
• Work on our podcast, assist in content planning, editing and promoting across various social media platforms.
• Engage with our online community and respond to comments and requests on social media platforms.
• Assist other teams with administrative tasks as required.

• 2+ years of relevant experience
• Experience in an administrative role is preferred.
• Excellent written and verbal communication skills.
• Proficiency in using social media platforms and related software applications.
• Experience in podcast production is an advantage.

• Must have a proactive attitude and the ability to work independently.

• Ability to work with Irish businesses.
• Must be able to multitask and prioritize in a fast-paced environment.

Tools:

• Youtube
• Instagram
• Any podcast/video/audio editing tool
• Mail
• Google Drive
• Google Workspace
• Thinkific (big plus)
• Canva
• Klaviyo (big plus)

SuperStaff is seeking a highly motivated Business Development Officer to join our team. As a Business Development Officer, you will play a key role in driving the growth and development of our company. Your primary responsibilities will include identifying new business opportunities, developing and implementing strategies to attract clients, and maintaining strong relationships with existing clients.

Responsibilities:

• Identify potential clients and business opportunities through market research and networking.
• Develop and implement effective strategies to attract new clients and drive business growth.
• Build and maintain strong relationships with existing clients to ensure client satisfaction and encourage repeat business.
• Collaborate with the sales and marketing team to develop and execute marketing campaigns to generate leads and promote the company's services.
• Prepare and deliver compelling presentations and proposals to potential clients.
• Monitor industry trends and competitor activities to identify opportunities for business growth.
• Stay up-to-date with industry developments and client needs to provide strategic recommendations.
• Meet and exceed sales targets and contribute to the overall success of the company.

Requirements:

• Proven experience in business development or sales, preferably in the [industry] industry.
• Strong understanding of Outsourcing market trends and dynamics.
• Excellent interpersonal and communication skills.
• Ability to build and maintain strong relationships with clients.
• Self-motivated with a results-driven approach.
• Ability to work independently as well as collaboratively in a team environment.
• Proficient in Microsoft Office Suite and CRM software.
• Bachelor's degree in business, marketing, or related experience.

Proven experience in business development or sales Strong understanding of outsourcing market trends and dynamics Excellent interpersonal and communication skills Ability to build and maintain strong relationships with clients Self-motivated with a results-driven approach Ability to work independently as well as collaboratively in a team environment Proficient in Microsoft Office Suite, Google Suite and CRM software Bachelor's degree in business, marketing, or related experience

Data Solutions works with new customers to set up their data in Subscript and verify everything is correct

The basics

• The product ✨: We're building the premier metrics-first finance platform that empowers B2B SaaS leaders to create, understand, and tell the story of their business through numbers.
• The role you'll play on our team:
• This is a month-to-month contractor role, but we'll provide full-time hours so you can focus fully on Subscript. If it's a good fit and Subscript continues to grow, we're hoping to move to a long-term full-time position!
• You'll be the first point of contact for new customers after they've signed on to Subscript

Like all start-ups we're scrappy, but not scrappy on compensation: Subscript is committed to paying our awesome team members at market-rate. We're funded by First Round Capital and backed by several angel investors in high-growth B2B SaaS companies (including Frank Bien, previous CEO of Looker)

In this role, you will be meeting with customers and internal clients to understand their data interchange needs, designing appropriate EDI integrations, and implementing business solutions.

To be successful as an EDI analyst/specialist, you should have in-depth knowledge of software programming languages, expert troubleshooting skills, and experience with end-user training. An expert EDI analyst/specialist should be able to design and install a scalable, user-friendly system that perfectly meets the needs of the business.

Responsibilites:

• Monitors day to day EDI transaction processing and provides support to ensure operational integrity of our EDI environment
• Onboards new and current customers wanting to transact with us using EDI technology
• Works to understand customer EDI change requests and drives to a solution
• Works with third-parties to conduct customer EDI transaction testing and certification
• Diagnoses EDI process problems of a complex nature, coordinating with other technical and/or business resources as necessary for assistance. Ensure and provide on-call application technical support for production EDI systems.
• Perform other as needed duties
• Work with international teams to ensure continuity of business

Tools & Platforms

• OpenText TLE 6.2 - 16.3 
• Operations Center Client
• Mapping Workbench
• Minimum 5 years’ experience on TLE platform
• OpenText Bizlink 4.4 - 16.6
• Bizlink As2/SFTP/FTP
• Mapping
• Transformation
• Windows PowerShell, SQL Management Studio, Microsoft Office (Excel, Word, Teams, etc), AS/400

• 6-10 years of proven experience as EDI Specialist/Analyst

• Deep knowledge of EDI concepts, systems, and processes
• Strong knowledge of EDI transaction types and codes
• Ability to independently develop and lead complex initiatives
• Strong analytical and problem-solving skills
• Excellent interpersonal, team, customer service and communication skills
• Ability to multitask and work well under pressure while maintaining keen attention to detail

• Excellent communication and teamwork skills
• Great attention to detail, great organizational skills and an analytical mind

Fully remote work, competitive salary, fixed shift

Salary: P110,000 to P130,000 (Monthly Package)

Shift: Monday to Friday (09:00 AM – 06:00 PM, AU VIC TIME)

What are we looking for?

Skills Required:

• 5 years application configuration experience – ideally with Retail Industry exposure
• At least 2 years of experience in configuring Salesforce
• Salesforce Development/Administration
• Various IT systems being supported e.g. Salesforce, Sprinklr, Websites, etc.

Nice to Have:

• Excellent planning and organisational skills.
• IT Project experience across several technologies
• Good Communication / Negotiation / Presentation skills

What will you do?

Job Summary:

The Support Analyst position exists as part of the IT team and is responsible for the delivery of functional IT application enhancements and support. The deliverables of this role are used by team members and all internal business functions to drive sales and operate effectively and efficiently.

Responsibilities include:

• Develop and implement IT changes in line with Officeworks strategic objectives
• Liaison with internal business customers and IT delivery teams to determine requirements, design technical solutions and implement changes.
• Lead functional designs for new and existing IT application changes
• Manage and implement small to medium IT application enhancements/projects
• Resolution of incidents and problems in line with IT SLAs
• Provide advice and guidance to less experienced team members
• Produce and maintain standards for technical designs and program specifications
• Maintain awareness of industry leading IT approaches

Join the awesome team and enjoy these benefits & perks:

• Flexi-based setup (3 days/week Office-based, 2 days/week WFH)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Get the amazing chance to work for our client --- Australia's top supplier of office products for small and medium-sized businesses, students, and households, with a nationwide presence and over 3 billion dollars in revenue.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS

#ConnectOSCareers

#TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Description

MyDeal is a leading Australian online retail marketplace that focuses on providing “everything for your home” (furniture, homewares, garden, appliances and more). Founded in 2011, MyDeal has brought Australian shoppers the biggest brands, the best deals, discounts and sales on an extensive range of home and lifestyle products. Since September 2022, MyDeal has been a part of Woolworths Group, Australia and New Zealand’s largest retailer. Our partnership with Woolworths Group continues our shared commitment to provide great value, quality products and convenience for our customers.

As a Quality Analyst, you will play a pivotal role in ensuring that our customer service representatives consistently deliver exceptional service and adhere to established quality standards. Your primary responsibility will be to monitor, assess, and improve the quality of customer interactions, contributing to the overall success and customer satisfaction of our organization.

Responsibilities

• Quality Monitoring: Conduct regular evaluations of customer service interactions, including phone calls, and email communications. Assess agents' performance against predefined quality metrics and criteria.
• Feedback and Coaching: Provide constructive feedback to customer service representatives based on evaluation results. Conduct weekly call calibration sessions / ticket reviews with various teams 
• Data Analysis and Reporting: Analyse  quality data and generate reports to identify trends, patterns, and areas for improvement. Provide regular reports to management with recommendations for enhancing customer service quality. 
• Process Improvement: Collaborate with cross-functional teams to identify process improvements and best practices that can enhance the customer experience. Participate in the development and refinement of call scripts and service workflows.
• Compliance and Standards: Ensure that agents adhere to company policies, procedures, and compliance regulations. Issue an incident report for quality violations. Work closely with the Customer Service Manager to ensure new hires are well-prepared to meet quality standards.
• Customer advocacy: Advocate for the customer within the organisation , ensuring their needs and feedback are considered in decision-making processes related to service quality.
• Best Practice  Bank: Build a collection of best practice calls and emails for demonstration and training purposes.
• Others: Provide support in any additional ad hoc tasks that may be required by the management that will support Operations performance.

• Availability and willingness to work full-time on-site is required.
• Proven experience as a Quality Coach, Quality Assurance Specialist, or similar role within a contact center environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Able to build a high performing quality team
• Achieve all KPIs set
• Proficiency in using quality monitoring tools, Google sheet or Excel, and call center software.
• Detail-oriented with a focus on accuracy and consistency.
• Ability to provide constructive feedback and coaching to agents.
• Ability to multitask and work effectively in a fast-paced environment.
• Flexibility to work shifts, including weekends, and holidays, as needed.

Looking for Filipino citizens who are residing in the philippines

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization,we kindly request that you direct any update inquiries to the team responsible for handling your application.

Working Schedule : M-F, Flexible (overlap at least 4 hours between 9am-5pm Australian time)

Holiday                   : TBC

Salary Range : $900-$1200 / Monthly

About the Role:

We are seeking a YouTube video editor who can seamlessly jump into the role and demonstrate immediate effectiveness. The client operates within the fitness niche.

RESPONSIBILITIES:

• Edit raw footage and produce high-quality videos according to the director's vision
• Work closely with the creative team to understand project scope and requirements
• Utilize video editing software to add special effects, graphics, and sound enhancements
• Transform various types of footage into cohesive and engaging visual stories
• Collaborate with the director, producers, and other team members to ensure a smooth editing process
• Review and provide feedback on edits to ensure the final product meets the required specifications
• Maintain an organized library of raw footage and project files for future reference

Example of Desired Editing Level:

• Here is a great example of the level of editing and animation that the client is looking for: Link to Example

QUALIFICATIONS:

• Proficiency in Editing Tools: Demonstrated expertise in utilizing a variety of video editing tools.
• Professional Experience: Minimum of 1-2 years of hands-on experience in video editing.
• Fitness Niche Advantage: Considerable experience or a strong affinity for the fitness niche is highly desirable and will be a significant advantage.

Position: Graphic Designer 

Working Hours: Flexible (8am-12pm NY time presence is required Sunday-Friday with Saturdays from 5-8pm NY time)

Salary Range: 800- 1200 USD

About the job: 

They are seeking a Graphic Designer to help with designing web page, website and vlogs, marketing and other marketing materials.

Duties and Responsibilities:

• Design hero images and other web page graphics for our website, blog post collages, Instagram stories, graphics to include in reels and TikTok, newsletter graphics, advertisements, other marketing materials
• Create animations for Instagram/TikTok
• Post graphics made for Instagram to Instagram stories daily
• Schedule newsletters in Klayvio with graphics made
• Source imagery for graphics in Pinterest and Instagram

Requirements:

• Adobe Suite Skills (Photoshop, Illustrator, Premiere, etc), Canva
• 1-2 years of experience in the role
• Video editing + animation skills
• Social media skills - Instagram, TikTok
• Ability to learn new technology and platforms
• Ability to follow brand guidelines and brand kit strictly and diligently
• Organizational and time-management skills for meeting deadlines in a fast-paced environment
• A keen eye for visual details, with strict quality control standards
• Excellent collaborative skills with the ability to work with a diverse group of people
• Ability to handle multiple tasks or projects
• Ability to meet deadlines

TBD

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Digital Marketing Specialist

Schedule: Monday to Friday, Flexible (overlap at least 4 hours between Central Time)

Salary Range: 900 - 1500 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Company:

The fastest-growing hat company in the country. The company is a monthly hat club that offers its custom branded ranch style hats.

Responsibilities:

• Email Marketing
• Design visually appealing and effective marketing emails using Mailchimp.
• Develop engaging email campaigns that align with the brand's objectives and target audience.
• Ensure consistency in brand messaging and design across all email communications.
•  Graphic Design
• Create high-quality graphics for various marketing materials, including social media posts, banners, and promotional materials.
• Collaborate with the marketing team to conceptualize and execute visually stunning designs.
• Stay updated on design trends and incorporate innovative elements into all visual content.
•  Social Media Management
• Manage and curate content for TikTok and Instagram, ensuring brand consistency and engagement.
• Leverage Canva and other design tools to create captivating visuals for social media posts.
• Monitor and respond to trends in the digital space, incorporating them into the brand's visual identity. 
• Video Content Creation
• Utilize Cap Cut to produce engaging videos based on current trends and user-generated content (UGC).
• Balance video and graphic design tasks according to the marketing strategy and objectives.
• Collaborate with the content team to create multimedia content that resonates with the target audience.

• At least 2 years of proven experience in a similar role.
• Strong knowledge of Google Suite, Mailchimp, Canva, and social media platforms (TikTok and Instagram particularly).
• Video editing skills, proficiency in Cap Cut application.
• Excellent English communication and interpersonal skills.
• Exceptional customer service skills and understanding of customer service best practices.
• A creative mindset with the ability to identify and follow digital trends.

• Statutory Accounts Preparation for small businesses including Sole Trader, Partnerships and Limited Companies on Sage Cloud Accounting software.
• Preparation of Tax Returns, including Self Assessment Tax Returns and Corporation Tax Returns.
• Assistance with some bookkeeping and VAT return preparation tasks.
• Assistance with reviewing a more junior staff member’s work and raising review points for them to make any necessary corrections.
• Organizing emails and folders

• Bachelor's Degree in Accounting or any accounting related courses
• Excellent in English communication
• UK accounting qualification/experience is a must
• Good understanding of debits and credits
• Being able to prepare and process year end journal adjustments, including:

• Recognition of accruals and prepayments
• Correcting control account differences
• Understanding the components of a UK tax calculation, including which expenses to be added back and capital allowances
• Has good logic and problem solving abilities

• Work From Home (Mon-Fri; 4:00PM - 1:00AM PHT)
• Must be amenable to work in a late mid-shift schedule
• Benefits Package from Day One including HMO coverage
• Paid Time Off and Quarterly Sick-Leave Conversion
• Paid Government Mandated Benefits (SSS, PHIC, Pag-IBIG)

#ConnectOS30

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position : Technical Project Manager

Working Hours : 6 pm to 2 am PHT

Salary Range : 1000-2000 USD/ month (Depending on the interview result and the client's approval)

The Technical Project Manager will lead assigned projects and oversee the planning both strategically and technically. The successful candidate should possess a keen aptitude for managing cross-functional teams, delivering value-based business solutions, and driving continuity of our company vision among stakeholders.

Key Responsibilities:

1. Setting project goals and coming up with plans to meet those goals.
2. Maintaining project timeframes, budget, and overall quality.
3. Interacting regularly with clients and team members to determine project needs.
4. Overseeing the delivery of projects on time and within budget.

• With prior technical project management experience
• a strong strategic vision,
• excellent communication skills

Position : Director of Sales & Support

Working Hours : 9am - 5PM M-F, Central Standard Time

Salary Range : $2500-$3500

Duties and Responsibilities:

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence
• Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

• 5-10 years of proven experience as a Sales Manager or similar role, with a track record of achieving sales targets and driving revenue growth
• Experience in the customer support field, with a focus on delivering excellent customer service and maintaining customer satisfaction.
• Excellent communication and presentation skills, with the ability to build and maintain relationships with key clients and partners.
• Results-driven mindset with a passion for exceeding performance goals.
• Strong analytical skills, with the ability to analyze sales data and market trends.
• Proficiency in Hubspot is required.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Retail Support Specialist

Working Hours: Monday to Friday 9am to 6pm EST

Monday to Friday 10pm to 7am PHT

Salary Range: 900-1,500 usd/month

Holidays: US Holidays

About the company: 

A skincare + gift company specializing in attainable luxury products.

About the role:

We seek a Retail Support Specialist based in the Philippines for an ongoing contract role. This position requires adherence to US business hours, facilitating effective collaboration with our US retail partners. Your responsibilities will include liaising with retailers, ensuring optimal product placement and performance, and utilizing our internal portal for communication and data management.

Duties and Responsibilities:

• Product Monitoring: Regularly contact retailers via our internal portal to ensure product availability and proper placement.
• Order Facilitation: Assist retailers in placing orders, utilizing our internal systems for efficient processing.
• Feedback Collection: Acquire insights on product performance and customer feedback for strategic analysis.
• Data Management: Accurately update and maintain retailer contact details and other pertinent information.
• Brand Representation: Professionally advocate for autoCPG, building strong relationships with retail partners.

• Philippines residency with excellent English communication skills.
• At least 2 years of experience in customer service, retail support, or similar roles.
• Proficient in digital communication and data management tools.
• Capable of working independently, with strong organizational skills.
• High school diploma or equivalent; additional relevant education is advantageous.

• Competitive pay on a contract basis.
• Performance Bonus
• Career Opportunities
• Remote work with flexibility up to 40 hours per week during US business hours.
• Opportunity to be part of an innovative, data-driven company.
• Comprehensive training on internal systems and portal usage.

Our client provides mobile imaging services — be it in a Residential Aged Care facility or at home. They currently offer services in Melbourne, Brisbane, Adelaide, and now the Western suburbs of Sydney to fast-track a convenient pathway to X-Ray and Ultrasound examinations at the bedside.

They are now looking to hire an Administrative Assistant as an addition to their growing team.

Job Responsibilities:

• Mandatory weekend works

• Accepting request forms and performing data entry
• Facilitating bookings and assigning tasks to technicians
• Sending out reports
• Verifying booking details
• Confirming request information
• Generating invoices
• Processing receipts
• Engaging in telephone communication with customers and handling a high volume of incoming and outgoing calls
• Inputting data into various systems
• Reading and responding to emails
• Managing calendars

• Must have some medical background or any prior experience in the medical industry.
• Strong verbal and written English skills
• Must have experience handling customers through phone
• High level of patience and tolerance on the phone
• Computer savvy
• Must be empathetic, enthusiastic, and reliable
• A "can-do" attitude to everything you do
• Excellent organisational and time management skills
• Proven ability to manage multiple tasks
• Excellent working PC/Laptop
• Reliable wired internet connection
• Noise-canceling headset
• Quiet work environment
• Must be willing to work on a fixed weekend schedule.

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus

• Escape the ordinary and start your career journey with us.
• Embark on a fulfilling and engaging career.
• Competitive salary + generous benefits + personalized learning and development.

ABOUT BSA

We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace, we are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.

ABOUT THE CLIENT

5 ELK creates an awesome working environment for people who are serious about their careers and committed to providing exceptional customer service.

ABOUT THE ROLE

We are currently seeking an experienced Accounting Admin (Receptionist) to join our talented team.

Responsibilities

As an Accounting Admin, your main responsibilities include:

• Handle 20-30 calls daily (30% of role)
• Accounting admin tasks (70% of role):
• ATO correspondence & client communication
• Final run collation & follow-up
• Client data maintenance in APS
• Debtor statements & invoices
• Client grading & database updates
• Now infinity annual statements

• Bachelor's degree in Accounting, Finance, or a related field.
• At least 2 years of experience in a similar role.
• Proficient in using accounting software.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Good communication skills, both written and verbal.
• Knowledge of Australian accounting standards and regulations is a plus.

Our client, 5 ELK benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start.
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalized learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, origin, or any of the characteristics protected by applicable law.

As a Customer Advocate with a social media focus, you will be responsible for managing and responding to customer inquiries and feedback across various social media platforms. You will play a vital role in enhancing our brand's online presence and ensuring that customers receive timely and personalized support.

WHAT WILL YOU DO

• Social Media Management:
• Monitor and actively engage with customer inquiries and comments on Tractive's social media channels, including but not limited to Facebook, Twitter, Instagram, and YouTube.
• Respond to customer inquiries promptly, providing accurate information and resolutions.
• Customer Engagement:
• Build and maintain positive relationships with customers through social media interactions.
• Acknowledge and appreciate positive customer feedback and address concerns with empathy and professionalism.
• Issue Resolution:
• Investigate and resolve customer issues and complaints via social media, ensuring customer satisfaction.
• Collaborate with Tier 1 and Tier 2 support teams when necessary to resolve complex issues.
• Content Sharing:
• Share relevant content, updates, and announcements on social media platforms to engage and inform our customer base.
• Feedback Loop:
• Compile and report customer feedback, trends, and insights from social media to the relevant teams within the organization.
• Advocate for improvements in our products and services based on social media feedback.
• Social Media Guidelines:
• Adhere to company guidelines and policies when representing Tractive on social media platforms.
• Maintain a consistent and professional brand voice.

• High school diploma or equivalent; a bachelor's degree is a plus.
• Minimum of 1-2 years of experience in customer support, with a focus on social media management.
• Strong understanding of various social media platforms and their best practices.
• Previous experience with social media support tools is preferred.
• Excellent written communication skills, with the ability to craft engaging and concise responses.
• Empathetic and customer-centric mindset, with the ability to resolve issues effectively.
• Familiarity with pet-related products or services is a plus.
• Ability to work in a fast-paced and dynamic environment.
• Passion for pets and an understanding of their needs.

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Role Overview

The General Manager – Software Engineering role will oversee the development and implementation of strategy and business plans for one or more functional areas in line with the broader Datacom direction. This role will involve managing daily business activities, including.

working alongside colleagues for sales and customer success, as well as designing and implementing strategies to improve overall business functions.

Role Responsibilities

The General Manager –Software Engineering is responsible for (but not limited to):

• Owning the development and implementation of strategy for one or more functional areas, in line with broader Datacom strategy.
• Collaborating with other senior managers to establish strategic plans and objectives. Planning, personnel, budgeting, managing expense priorities, and recommending and implementing changes to methods.
• Involved in development of methods, techniques, and evaluation criteria for projects, programs, and strategy.
• Directing and controlling the activities of own area of business, sometimes through managers within the team.
• Supporting Sales, Presales and Technical teams across Datacom ensuring an aligned go[1]to-market approach focused on growth and mutual benefit between Datacom and our customers.
• Managing the relationships with (and between) external agencies and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts.
• Making final decisions on administrative or operational matters, ensuring effective achievement of operational objectives.
• Ensuring budgets and schedules meet requirements.
• Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the business.
• Responsible for implementing a principle driven health and safety culture that cares for employees and ensures their safety in line with Datacom policy.
• Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reports all incidents, hazards, or unsafe work practices as per Datacom policy.

Knowledge

• Extensive knowledge and experience in the customer services field.
• Deep and broad understanding of the business and technology strategies in which the organization operates.
• Strong strategic background, with an ability to grasp the big picture.
• High level understanding of the unique business requirements of the organization.
• Knowledge of finance management practices with a clear understanding of the relationship between costs, utilization, and project revenue.
• Strong business acumen

Experience

• 10+ years of senior commercial or sales experience within a complex and multi- faceted management services environment.
• Demonstrated experience managing service delivery teams within an outsourcing arrangement.
• Finance management, including cost estimation and budget tracking and reporting.

Skills

• Excellent communication skills (both verbal and written), flexibility, team focus and dedication to customer service.
• Demonstrated leadership and people management skills and the ability to work to deadlines.
• Proven track record of achieving or exceeding budgeted sales and profit objectives.
• Ability to transform customer requirements into a technical solution and work according to deadlines.
• Personable, conscientious, ability to cope with pressure and to priorities work.
• Strong customer service focus.
• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
• Prevents erroneous decisions to avoid critical delay(s) in schedules and/or unit operations that may jeopardize overall business activities.
• Ability to frequently interact with a variety of stakeholders and team members, normally involving matters between functional areas, other Datacom divisions, customers, and the company.
• Proven negotiating skills with the aptitude to ensure win/win situations for all parties.
• Ability to chair meetings and provide leadership in stressful situations caused by tight delivery timeframes.
• Effective presentation skills with the ability to convey technical information across various levels.
• Ability to build and lead and effective team.

Datacom has 2 Premier sites that you can choose from.

We have offices in BGC Taguig and Eastwood City Libis Quezon City. We have a Flexible work-from-home arrangement, and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

ONLY OPEN TO FILIPINO CANDIDATES

Position : Social Media Manager

Work Hours (Client) : 9am to 5pm; EST; Monday- Friday

Work Hours (MNL) : 10pm to 6am; MNL; Monday- Friday

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Posting: Create and publish relevant, high-quality content across various social media platforms to enhance brand visibility and engagement.

• Community Management: Foster and engage with our online community by responding to comments, messages, and inquiries in a timely and positive manner.

• Planning: Develop and implement a social media content calendar, ensuring a consistent and strategic approach to content distribution.

• Reporting: Track and analyze social media performance metrics, providing regular reports and insights to inform future content strategies.

• Coordination: Collaborate with cross-functional teams to align social media efforts with overall marketing and business objectives.

• Data Entry and Analysis: Maintain accurate records of social media activities, monitor trends, and use data-driven insights to optimize content strategy.

Minimum Requirements:

• Proven experience of at least 2-3 years as a Social Media Manager or similar role.
• Strong understanding of social media platforms, trends, and best practices.
• Excellent written and verbal communication skills.
• Proficient in data entry and analysis.
• Ability to multitask and coordinate with different teams.
• Creative mindset with a keen eye for detail.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position : Creative Designer

Working Hours : Monday to Friday, 9 am to 6 pm EST (9 pm to 6 am Manila Time)

Salary range : USD 1000 - USD 1500

About the job:

We are currently seeking an entry to mid-level Creative Designer  with a preference for corporate marketing to join our dynamic team.

Duties and Responsibilities:

• Use graphic design skills to reimagine and redesign our websites, ensuring they are visually appealing, easy to use, and fit with our brand image.
• Creating newsletters. some vector work, logos, flyers
• Creating short videos
• Creating videos using the assets and contents that the management will give.

• Minimum of one to three years of experience in graphic design 
• Experience in Corporate marketing is a plus
• Proven experience doing content creation
• Proficient in using Adobe Suite

• Have worked with brands with heavy load of works
  Required: PORTFOLIO
  

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced DATA ENTRY SPECIALIST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Monthly Salary: PHP 19,000

Contract: 3 months only

• At least 6 months of WORK EXPERIENCE using Microsoft Tools
• Knows good e-mail etiquette
• Confident interacting with Americans and US-based clients

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

As a Customer & Operations Support Representative, you will play a vital role in ensuring that customers have a seamless experience with the platform. You will be the first point of contact for the clients, addressing their inquiries, resolving issues, and providing guidance to maximize their utilization of the software. Your passion for customer satisfaction and dedication to problem-solving will be crucial in helping the company achieve its mission.  

Responsibilities

• Customer Support: Serve as the primary point of contact for customers, offering voice-based customer support via phone calls and other communication channels.
• Operations Support:  Assist in various operational tasks related to the deployment and maintenance of software solutions.
• Client Support: Act as a trusted source for clients, addressing their questions, concerns, and technical issues related to the software.
• Email and Intercom Management: Efficiently manage email correspondence and inquiries from clients. Additionally, you will be responsible for handling client interactions through the Intercom platform, providing timely responses and solutions.
• Account Management: manage and support independent pharmacy accounts by building strong relationships with these clients and understanding their unique needs and challenges.
• Client Onboarding: Collaborate with the onboarding team to assist in the successful integration of new clients onto the platform

• Experience with SaaS Companies: Previous experience working with Software as a Service (SaaS) companies is highly desirable. Familiarity with SaaS products and their implementation can greatly assist in supporting that clients effectively.
• Rigorous Documentation: Strong documentation skills are crucial to maintain accurate records of customer interactions, issues, and resolutions. This attention to detail helps in tracking and improving that support processes.
• HubSpot Experience: Proficiency in using HubSpot or similar customer relationship management (CRM) software is a plus. Experience with HubSpot can enhance ythat ability to manage customer relationships and optimize engagement.
• Effective Communication: You should excel in promptly addressing customer concerns and directing them to the appropriate channels for resolution. Timely and efficient communication is essential for client satisfaction.
• Optimizing Client Engagements: Demonstrated ability to enhance customer interactions and engagement. You should be skilled in identifying opportunities to provide additional value to clients, helping to optimize their experience with that platform.
• Lead Conversion: If you have a track record of successfully converting leads into sales or upselling products and services, it would be a valuable asset. Your ability to understand customer needs and promote solutions can contribute to that growth.
  

Unique Tools and Equipment Used by a Customer Support Representative 

• HubSpot
• Stripe
• Intercom
• Keni
• Jira 

Full-remote work, competitive salary, flexible shift.