The Customer Account Analyst is responsible in ensuring accurate recording, analyzing, reporting and reconciliation of all trade accounts receivables of PILMICO Foods Corporation/PILMICO Animal Nutrition. The Customer Account Analyst is responsible in managing the customers account from day one (1) account set-up to ordering payment cycle.

1. Ensures timely collection of accounts receivables.
2. Coordinates with customer and Territory Business Managers (TBM) and/or Regional Sales Managers (RSM) on the collection of maturing and/or overdue accounts.
3. Evaluates customer requirements to minimize hold orders and recommends necessary moves.
4. Reviews and reconciles customers' account ledgers.
5. Prepares and records through Debit Note (DN) and Credit Note (CN) all adjustments pertaining to accounts receivables including its proper and necessary supporting documents.
6. Prepares and maintains Accounts Receivable Aging Schedule per TBM to be submitted on a weekly basis.
7. Prepares collection letters for delinquent accounts.
8. Generates and mails monthly Statement of Account to customers.
9. Attends to AR related queries and complaints from customers, TBMs and RSMs.
10. Prepares and submits the Monthly Report.
11. Monitors inventory and usage of accountable forms.
12. Monitors collection of withholding tax certificates.
13. Issues and records in the system Collection Receipts for all collections for the day. Sending of Collection Receipt to the customer.
14. Ensure Cash and Check are deposited timely to the bank for posting.
15. Ensure timely charging of bank facilities.
16. Ensure proper handling of returned checks.
17. Updating the Bank Statement File monitoring, ensure all payment are map accordingly
18. Performs other task as maybe assigned by the immediate superior.

We are looking for a detail-oriented and customer-focused Email Support Specialist to join our team. You will be responsible for managing customer inquiries and providing timely and professional email support. The ideal candidate should have strong communication skills, the ability to multitask, and prior experience using Zendesk or similar customer service platforms.

Duties:

● Attend to customer enquiries through emails (Zendesk) in a timely and accurate manner
● Stay on top of campaigns and promotional releases 
● Communicate customer feedback to internal / external stakeholders to champion new processes to better serve our customers
● Maintain a positive, empathetic, and professional attitude towards customers at all times

We are looking for an experienced BPO Process Trainer to facilitate new hire and ongoing training for our call center operations. The ideal candidate will be responsible for creating training materials, conducting training sessions, and assessing trainee performance to ensure adherence to quality and productivity standards. Additionally, the BPO Process Trainer will collaborate with operational teams to identify training needs and develop training plans accordingly.

• Data entry for SR creation and CoC processing as per subcontracting models (distribution of tasks in eTrade) or for Registration and Licensing activities 

• Assists in the processing of standard files (Route B and C without Inspection) following the Business Rules, Country Instructions and other related similar references in relation to the productivity and quality targets 

• Accurately and efficiently encodes information in eTrade based on received documents, Business Rules, Country Instructions, and other related or similar references. 

• Review information encoded in the system based on the received trade documents to ensure that these are correctly and completely registered in the application system and administer the correction of data as needed. 

• Assists in amending reports based on review done by the Conformance Analyst or Key Account Officer, as necessary and under the guidance of the Supervisor. 

• Provides suggestions on process improvements. 

• Reports to Management any breach of integrity, solicitation for, or offer of, an improper payment or advantage coming to their knowledge. 

• Performs other responsibilities as may be assigned by Supervisor to achieve operations efficiency. 

• Assists in the maintenance of the company’s Quality Management System and the Certification Center’s compliance to the IFIA-CBCA Code of Practice and relevant standards (e.g. ISO 17020, ISO 17065)  

The Safety Specialist is responsible for coordinating and implementing Occupational Safety and Health plans and programs of Pilmico.  He/she inspect workplaces for adherence to regulations on safety, health, and the environment. He/she also develops programs to prevent harm or injury to workers and damage to the environment.

Key Roles & Responsibilities:

1. Identifies and evaluates hazardous conditions and practices in the workplace. Conducts on-site inspections to assess physical conditions and safe work practices. Implements immediate corrective actions appropriately.
2. Develop controls for identified hazards and unsafe conditions. Measures and evaluates the effectiveness of the hazard control system, policies, and procedures and recommends changes if necessary.
3. Reports, analyzes, interprets all incidents, or accidents and loss. Review injury and property damage reports. Prepares comprehensive recommendations for corrective action of an incident. Develops and implements recurrence prevention programs and procedures. 
4. Provides continuing education and oversight to all employees, business partners and other third parties to ensure consistent implementation of plans and programs. 
5. Directs industrial hygiene, occupational and general safety programs to ensure a safe environment and comply with safety standards. 
6. Facilitate compliance with occupational health and safety (OSH) guidelines. He/She will provide advice on measures to minimize hazards or unhealthy situations. He/She will also be on a constant lookout for violations.
7. Implements fire prevention and protection programs and organize fire brigades to ensure maximum safety. 
8. Serves as Secretary to the health and safety committee; (prepares minutes of the meetings; report status of recommendations made; notify members of the meetings; and, submit to the management a report of the activities of the committee, including recommendations made
9. Acts in an advisory capacity on all matters pertaining to safety for the guidance of the management and the workers
10. Acts as Driver Trainer and Defensive Driving assessor in support of Driver Safety program of the company 
11. Conducts investigation of accidents and submit his separate report and analysis of accidents to the management 
12. Conducts safety inspections on a daily basis and recommend/suggest corrective actions 
13. Conducts risk assessment processes such as Hazard Identification Risk Assessment and Control (HIRAC) and Job Hazard Analysis (JHA) 
14. Maintains or help in the maintenance of an efficient accident record system and coordinates actions taken by supervisors to eliminate accident causes 
15. Provides assistance to the government agencies in the conduct of safety inspection, accident investigation and any other related programs 
16. Coordinates with different departments in communicating the safety performance, compliance and policies of the company
17. Adhere and support the strict implementation of ASF protocols.
18. Support Farms in the execution of self-managed Safety activities and audits
19. Performs other duties as assigned.

We are looking at the person to be the lead for a Tech/Telco + some FMCG clients in the Philippines. The person would be responsible for understanding the client business and translating the same into insights and new revenue for NielsenIQ. Also, integrating insights from across studies (qual and quant) to deliver value to the clients.

Business Development:

• Identify areas of opportunity for growth from existing clients managed
• Develop plans to cross-sell and introduce new services to current clients
  • Foster relationships at different levels and functions of the client organization (as applicable) to identify opportunities for incremental product/solution sales
• If possible, provide continuous feedback on competitive activities within assigned clients.

Client Servicing:

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth.
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change
• Lead the client servicing team and work closely with operations to ensure our commitments are met.
• Liaise with teams outside Philippines (e.g. analytics, subject-matter experts, etc. to ensure the solutions are best adapted to meet client’s needs)
• Provide product solutions and benefits to client business issues/opportunities by developing strategic initiatives for each client
• Oversee the management and conduct of assigned research projects including preparation, approval, and delivery of proposals, reports, and presentations
• Ensure team members are trained/ coached to handle client requirements.
• Ensure adherence to the company policies on business conduct/ethics.
• Ensure high levels of client satisfaction.

Financial & process related:

• Ensure attention to costing & pricing at a project level – keeping in view total client relationship & implication on the total business.
• Contracts are completed and approved according to company's policies and guidelines.

People Management:

• Utilize the NielsenIQ framework to communicate and assess performance objectives, competency lists and development plans for your team.
• Ensure effective performance management system is implemented and aligned with regional directions in order to recognize desired performance for business advantage
• Establish high standards of performance and hold associates firmly accountable for meeting those standards
• Contribute to development and implementation of training plans to ensure that associates are able to grow
• Provide support, recognition, and feedback to assist associates in achieving the performance expectations and standards
• Act as coach, guide, and mentor to employees
• Ensure that associates are aware of the nature of their specific roles in relationship to the local market, the sub-region and overall regional operation
• Establish a strong team environment focused on exceeding internal and external client requirements.

The role will demand:

• Strong grasp of market research essentials and analytical abilities
• People focused and energized by successful collaboration – able to build strong client relationship & trust + build strong bonds with the team (larger team as a whole)
• Ability to recognize an opportunity (for business growth, for client value-addition, for people development)
  • Ability to hold a discussion with clients to understand a brief and recommend a suitable solution (be creative when situation demands)
• Willingness to roll-up sleeves to ensure a commitment is met
• Manage relationships and expectations as well as you manage projects, and your experience speaks for itself
• Curiosity and critical thinking
• Strong communication skills (written and verbal)

Duties and Responsibilities:

• Work within existing development team and master existing code base
• Assist implementation of complex features in each build
• Maintain ownership of projects assigned
• Work on large projects that span multiple build cycles
• Follow and enhance existing development processes
• Work closely with engineering/IT to ensure efficient and stable builds
• Ability to work independently and within a team
• Identify, document and communicate technical issues and risks across teams

• Bachelor’s/Master’s Degree in Computer Science or equivalent
• 3 - 8 years of professional development experience with Java software development
• 2+ years working experience with Spring & Hibernate frameworks in a production environment
• Strong relational database knowledge & experience working directly with SQL and persistence technologies such as Hibernate
• Solid knowledge of web technologies and Java application servers, in a high availability cluster configuration
• Experience in AWS / Azure
• Solid understanding and experience with git
• Self-motivated, well-organized and detail oriented
• Strong analytical, written and verbal communication skills in English to effectively collaborate with foreign counterparts

Advantageous or Nice to haves:

• Google Cloud using containers such as Kubernetes or Docker
• Working knowledge or experience using Node.js and caching technologies (ehcache, memcache, redis)

Job Type: Permanent

Emp Type: Full-time

Location: Work From Home

Industry: Information Technology (Software)

Expertise: IT - Software Development

Rentokil Initial:

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services.

Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our business in Philippines.

Your day-to-day responsibilities will include:

• Ensure monthly Key Performance Index (KPI) and Sales targets are met.
• Respond to and save terminations, pulling any required resources together to achieve retention.
• To monitor, evaluate and ensure that customers receive the stated benefits.
• To be in charge of speed and quality of response to changing customer needs, market conditions and competitor activity is critical to our success.
• Conduct a complete survey by ensuring all pertinent details are clearly stated.
• Sell according to the prescribed pricing as per the price list and discount structure or as approved by the management.
• Ensure that all processes and procedures are complied with, quality standards are met

Do you have what it takes? If you want to be considered for this role you will need:

• Bachelors Degree in any field.
• With at least 1 year work experience in the areas of customer service relationship and/or sales / Tele-sales
• Good communication and interpersonal skills
• Willing to work in Mandaue City

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date:

• HMO (Health Insurance)
• Paternity / Maternity Leave (if applicable)

Benefits after 6 months of continuous work and pass the performance evaluation:

• Annual pay increase
• Group Personal Accident Insurance
• Group Term Life Insurance
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Matrimonial Leave
• Bereavement Leave
• Paid Non working holidays
• 13th Month Pay & other Statutory benefits
• Rice Benefits

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As Content Strategist, you'll spearhead our content initiatives, driving the development and execution of sophisticated strategies that enhance our brand presence, engage our diverse audiences, and contribute to our business goals. Your strategic vision and leadership will shape the future of our content landscape.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Strategic Content Leadership: Devise and implement a comprehensive, multi-channel content strategy that aligns with Boldr's business objectives, setting a high standard for clarity, engagement, and impact.
• Advanced Audience Insights: Leverage deep audience insights to inform content strategies, ensuring a personalized and impactful approach that resonates with various stakeholder groups, from clients to community members.
• Innovative Content Solutions: Champion the development of cutting-edge content formats and storytelling methods, including interactive digital experiences, thought leadership series, and multimedia content, to position Boldr as a leader in the BPO industry.
• SEO Mastery & Content Optimization: Apply advanced SEO strategies and data analytics to enhance content discoverability and performance, driving organic growth and maximizing ROI.
• Cross-Functional Collaboration: Collaborate with senior leaders across the organization to ensure content strategy supports overall business goals, integrating content initiatives with marketing, and Client Success.
• Content Innovation and Thought Leadership: Keep abreast of industry trends, competitive landscape, and content marketing innovations, applying these insights to keep Boldr at the forefront of content excellence.
• Strategic Performance Analysis: Define and track key content metrics, using data to continually refine and evolve content strategies, ensuring alignment with business objectives and market demands.
• Driving Revenue Through Compelling Value Propositions: Articulate Boldr's unique value proposition through strategic content, emphasizing how our services save clients money without compromising on quality, and how choosing Boldr means doing good in the world.
• Develop targeted content campaigns that communicate the tangible benefits of partnering with Boldr, aligning with our business development strategies to attract and retain clients.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• 5-7 years of experience in content strategy, content marketing, or a related field, with a proven track record in a senior role.
• Exceptional leadership skills, with experience building and guiding high-performing content teams.
• Deep expertise in digital marketing, SEO, and content analytics, with a strong ability to translate insights into action.
• Superior writing, editing, and communication skills, with an aptitude for storytelling and audience engagement.
• Strategic mindset, with the ability to anticipate market trends and align content initiatives with business goals.
• Strong project management skills, with experience overseeing complex, cross-functional projects.

Responsibilities

1. Analyzing business problems and identifying solutions
2. Engaging with stakeholders to define as-is and to-be business processes
3. Working closely with senior developers on the overall design
4. Code, test, review, correct and document large and/or complex Salesforce features and/or Salesforce feature modifications
5. Quickly develop proof of concept designs and playback to business
6. Perform release management activities such as moving features between sandbox environments and/or promoting features into production
7. Undertake operational support, development support and maintenance activities (bugfix, refactor) as required

Mandatory Skills / Experience

1. At least five years of Salesforce development experience in a commercial environment
2. Salesforce Platform Developer I Certification
3. Demonstrated admin experience with all aspects of declarative configuration
4. Demonstrated technical experience with APEX, Aura, LWC and Javascript (ES6)
5. Demonstrated experience designing and developing Salesforce integrations with REST APIs
6. Demonstrated experience with asynchronous APEX programming e.g. Queueable Interfaces, Future Methods and Platform Events

Non-Mandatory Skills / Experience

1. General exposure to Sales Cloud, Service Cloud and Experience Cloud
2. In Service Cloud, exposure to APEX-defined skills-based routing is highly regarded
3. Familiarity with Flosum dev ops / release management is highly regarded
4. Familiarity with dev tools such as VSCode, Git and Jira

ABOUT US

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be the place where the bright minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalized services and our in-depth knowledge of the markets we serve.

HEADLINE

Do you thrive under pressure and find satisfaction in tackling a multitude of tasks with finesse?

We're seeking a brilliant ADMINISTRATIVE ASSISTANT to join our dynamic team and become the maestro of the organization. You'll wear many hats, from scheduling meetings and crafting polished documents to providing exceptional customer service and keeping our team on track.

If you're a detail-oriented multitasker with a passion for making things run smoothly, and a can-do attitude that never falters, then we want you! Join us and be the mastermind behind our team's success. Let's harmonize efficiency and create something truly remarkable together.

What's in it for you? 

• Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance.
• Office-based in vibrant Cebu City, offering a modern collaborative work environment.
• Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise.
• Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents.
• Grow and develop your career with us through our technical and professional development programs.
• Competitive Salary Package (between 20K – 25K) + generous benefits + personalized learning and development.

This role has been specifically designed to align with the aspirations and talents like you. 

This is a full-time, office-based role in Cebu City. To start in January 2024.

Join us and connect and collaborate with the best minds, building a community of successful companies. 

ABOUT THE ROLE

We are looking for an enthusiastic and eager-to-learn Administrative Assistant to work with our client based in Melbourne, Australia with a business in a modeling agency for kids. You will be responsible for admin-related tasks including interviewing or recruiting kids and some special projects (as required). They are a growing team in Cebu and will work directly with the owner of the business and support colleagues in the office.

RESPONSIBILITIES

• Managing calendars, making appointments, and prioritizing follow-up calls with clients.
• Communicate and coordinate with internal teams and external clients.
• Handles client calls, responding to emails.
• Interviewing kids and working with parents.
• Assisting in social media tasks and online marketing.
• Other ad-hoc tasks (as required).

• Bachelor's Degree in Business Management, or related experience.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking skills.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Charismatic and loves working with kids.

BSA SOLUTIONS INC. OFFERS:

• Clear career progression and leadership opportunities based on merits.
• Amazing, close-knit, and collaborative team.
• A comprehensive financial rewards and benefits that exceed market standards and the requirements of the Philippines Labor Law.
• A comprehensive HMO benefits package for you and one dependent from the start date, including medical coverage with a private room, life, accident, and disability insurance.
• Regular progress checks and continuous coaching and mentoring to help you map out your development plan.
• A broad selection of exciting and engaging social events to embrace as a vibrant BSA Community.
• Psychologically safe environment for you to develop your skills and talent consistent with BSA values; and
• Frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say.

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, origin, or any of the characteristics protected by applicable law.

Hi! We’re Smartsourcing, looking for a Photo Editor Admin who can work with us full-time and on-site!

Earn up to P28,000!

Where?

Be a part of the Smartsourcing crew

Hi! We’re Smartsourcing, looking for Finance Customer Support who can work with us full-time and on-site!

Earn up to 26K!

Where?

Be a part of the Smartsourcing crew

Hi! We’re Smartsourcing, looking for a Real Estate Admin who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is currently seeking a skilled and compassionate WFH US Medical Assistant to join our team. As a Medical Assistant, you will play a critical role in providing quality healthcare services to patients. This is a permanent work from home position that offers flexibility and the opportunity to work with a dynamic team of healthcare professionals.

Who We Are

MedCore Solutions (MCS) is a single source solution for healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Assist healthcare providers in patient examinations and procedures
• Interview patients and document basic medical history
• Obtain and record vital signs and medical history of patients
• Prepare examination rooms and ensure cleanliness and organization
• Administer medications and injections as directed by healthcare providers
• Coordinate patient referrals and follow-up care
• Update and maintain electronic medical records
• Provide patient education and support
• Collaborate with the healthcare team to ensure quality patient care
• Provide administrative support to ensure efficient operation of the office
• Answer and direct phone calls, take messages, and respond to inquiries
• Perform clerical tasks such as filing, transcribing, and faxing
• Coordinate and schedule appointments, meetings, and travel arrangements
• Maintain an organized filing system for both electronic and paper documents
• Assist in the preparation of reports, presentations, and correspondence
• Assist with project coordination by tracking progress and deadlines

Other Details:

Schedule: Mondays - Fridays 8 hr/day; 40 hr/week; Weekend days off

Timezone: CST

• At least 2 years of experience as a Medical Assistant or a Medical Secretary in a virtual healthcare setting
• Organize and schedule appointments
• Update and file medical records and insurance reports
• Proficient in using electronic medical record systems
• Knowledge of medical terminology and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Experience with calendar management and scheduling software is a plus
• Can start immediately or in 2 weeks
• Knowledge of Personal Injury and Radiology a plus

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Customer Service Representative, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

A SNAPSHOT OF YOUR ROLE

Your day could see you:

·         Working through customer emails – responding to queries

·         Answering customer live chats regarding the same queries and requirements as done in the emails

·         Putting independent problem-solving skills to work, making sound decisions in assessing the customers’ needs by giving accurate information.

·         Understanding all the business and products’ aspects to provide proficient support.

·         Handling all requests with due skill and care.

·         Demonstrating strong verbal and written communication skills, including appropriate grammar and punctuation.

·         Promoting and demonstrating Acquire’s values internally and externally.

A BIT ABOUT YOU

·         Excellent in customer service.

·         With excellent English communication, listening and organizational skills.

·         With a high-level of PC competence, typing skills and accuracy.

·         A CSAT champion/top performer.

·         With a knack for multi-tasking.

·         Able to solve problems and work under minimal supervision.

·         Adept in learning new workflows and task

WHAT SUCCESS LOOKS LIKE

·         High customer satisfaction and efficiency rating.

·         Excellent feedback from customers.

·         Achievement of KPIs.

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

·         Collaboration: Brilliant jerks can be brilliant elsewhere.

·         Impact: Do, get it done, create impact.

·         Passion: Be positive, bring passion and energy.

·         Transparency:

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Customer Service Representative, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

A SNAPSHOT OF YOUR ROLE

Your day could see you:

·         Working through customer emails – responding to queries

·         Answering customer live chats regarding the same queries and requirements as done in the emails

·         Putting independent problem-solving skills to work, making sound decisions in assessing the customers’ needs by giving accurate information.

·         Understanding all the business and products’ aspects to provide proficient support.

·         Handling all requests with due skill and care.

·         Demonstrating strong verbal and written communication skills, including appropriate grammar and punctuation.

·         Promoting and demonstrating Acquire’s values internally and externally.

A BIT ABOUT YOU
·         Excellent in customer service.

·         With excellent English communication, listening and organizational skills.

·         With a high-level of PC competence, typing skills and accuracy.

·         A CSAT champion/top performer.

·         With a knack for multi-tasking.

·         Able to solve problems and work under minimal supervision.

·         Adept in learning new workflows and task

WHAT SUCCESS LOOKS LIKE
·         High customer satisfaction and efficiency rating.

·         Excellent feedback from customers.

·         Achievement of KPIs.

WHAT WE VALUE
We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

·         Collaboration: Brilliant jerks can be brilliant elsewhere.

·         Impact: Do, get it done, create impact.

·         Passion: Be positive, bring passion and energy.

·         Transparency: A transparent team can help each with other.

A transparent team can help each with other.

Join the A-Team and experience the A-Life!

The Business Operations Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement Issuance
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

AECOM is seeking a Senior Graphic Designer to be based in Manila, Philippines.

This role is primarily responsible for the development of visual communications, visual strategy execution of complex project requirements, and delivery of appropriate creative design concepts for internal and external presentations and campaigns across print and digital platforms. This includes the overall layout, design, and production activities and contributing to the development of new concepts, graphic standards and templates, and improved processes and workflow system.

• Manage end-to-end graphic design production efforts including graphic design of qualifications, proposals, presentations, marketing collaterals  

• Execute design concepts to support marketing campaigns and social media campaigns 

• Lay out bid documents, capability statements and other work winning materials 

• Design executive presentations, infographics, invitations, conference, event materials, brochures, interactive PDFs, video contents, and other printed collaterals for internal and external use  

• Manage the upload and maintenance of the project and staff photography library 

• Research and develop new ways of presenting our brand 

• Create and edit materials for large events and campaigns 

• Manage AECOM’s internal photography library. Images are obtained through royalty-free purchase, company’s image collection, and/or creation of original artwork 

• Apply technical knowledge and work with senior members of the team in managing complex projects and developing process improvement and initiatives  

• Assist the Team Lead in managing team workload and performing quality checks on output of junior members of the team prior to submission to stakeholders and clients 

• Address critical and unique issues, identify risks, and propose ways to prevent occurrence of similar issues and concerns 

• Lead and support key projects and provide guidance and technical expertise to junior members of the team  

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. B2B Acceptance Resolution team is a global team dedicated to improving acceptance and tackling challenges in the B2B space worldwide. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What the Consultant, Technical Solutions - Acceptance does at Visa:

The Consultant, Technical Solutions - Acceptance position is an individual contributor role responsible for providing technical expertise, product consultation and problem resolution. This individual will primarily work with Visa Issuing Financial Institutions, technology partners, as well as internal product and IT operational teams. This is a customer facing role and this person will work as the functional / technical specialist to educate, inform, and solve complex problems for B2B payments.

This role includes managing the operational side of the client relationship and has a focus on working with partners in the payment ecosystem to further improve card acceptance across the market.

In this role, you are expected to

• Provide technical consultation and problem resolution to clients
• Identify and remove operational reasons for non-acceptance of card payments, partnering with both internal and external stakeholders to drive resolution
• Build and enhance positive working relationships with key clients and internal stakeholders
• Monitor and analyze key trends with live merchants and partners, escalating internally where appropriate
• Utilize CRM (Microsoft Dynamics) to respond to client inquiries, providing prompt response, status and keeping client updated throughout the incident
• As part of a global team, keep peers and relevant stakeholders informed and provide updates
• Manage all acceptance solution operational activities
• Act as liaison for the client by working with key internal teams including IT Operational teams, Product, Sales, and other business leaders
• Engage B2B Mobility Product organizations to regularly review and identify permanent solutions to frequently encountered operational issues
• Educate and train clients on best practices for all supported services
• Represent complex customer change requests, system, or operational requirements, negotiate and manage expectations internally and externally
• Proactively notify clients regarding any widespread or business critical problems with the application,
• Stay current with Commercial and Money Movement Solutions, releases and inform / educate clients as needed on latest enhancements
• Follow the Sun support, as appropriate

Why this is important to Visa

The Consultant, Technical Solutions - Acceptance is vital in helping Visa to deliver against the operational needs of a key market segment, allowing us to provide the right support and partnership that recognises client specific requirements. This role provides an excellent opportunity to grow Visa’s business by driving value to our clients through effective, customer centric support.

Projects you will be a part of

As part of the team, you will get opportunity to work on strategically important projects for clients and Visa

• Working with the in-country team to expand the business in the market
• Working with regional and global client services counterparts deliver a seamless client experience Understanding the new products and services requirements and coordinate internal resources to accomplish Visa and client objectives

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE

Are you talented and dynamic with passion for cutting-edge AI technology? Do you have experience in promoting software technology for the digital health environment? If so, we have an exciting opportunity for you to join our US client, driving the AI revolution with state-of-the-art AI models in medical imaging and diagnostics. 

We are seeking a MARKETING SPECIALIST to be part of the start-up team and be responsible for attracting potential clients and developing marketing campaigns and strategies. 

What’s in it for you: 

• The opportunity to help drive the AI revolution in medical imaging and diagnostics. 
• Work on cutting-edge technology and be part of a collaborative and forward-thinking team. 
• Competitive compensation, excellent benefits. 
• Personalised development program & seniority benefits. 
• Being part of an international team of smart and passionate colleagues. 

This is a FULL-TIME role, MONDAY TO FRIDAY. 

This is an office-based position in central Cebu City. 

The expected start date is March 2024. 

ABOUT THE ROLE

As a Marketing Specialist, you will play a crucial role in developing and executing marketing strategies to promote cutting-edge AI powered imaging solutions in the healthcare industry. You will collaborate closely with cross-functional teams, including product management, sales, and research and development, to drive brand awareness, generate leads, and support the overall growth of the business.

RESPONSIBILITIES

• Create and execute marketing campaigns across various channels, including social media, email, and web  
• Develop content for blog posts, white papers, brochures, case studies, and other marketing materials 

• Develop and execute our online presence, including social media accounts, website content, and online organic advertising 
• Collaborate with the sales team to develop and execute lead-generation campaigns 
• Organize conferences and events to attract potential clients and partners 
• Plan and execute company events, webinars, podcast and other marketing initiatives to generate leads and build brand awareness 
• Conduct market research to identify customer needs and preferences, and adjust marketing strategies as needed 
• Measure the effectiveness of marketing campaigns and report on key performance metrics 
• Manage event logistics, including venue selection, vendor management, budgeting and promotion 

QUALIFICATIONS AND REQUIREMENTS

• Bachelor's degree in marketing, business, or related field 
• 3 years of hands-on marketing experience in the healthcare or technology industries 
• Experience with digital marketing tools and platforms, such as Google Analytics, Facebook Ads, and email marketing software such as HubSpot. 
• Strong writing and communication skills, with experience developing content for various channels 
• Ability to work independently and as part of a team 
• Strong project management skills and attention to detail 
• Creative problem-solving skills and ability to think outside the box 
• Experience with social media platforms such as LinkedIn and Twitter 

IMPRESS US MORE

• Experience with healthcare marketing and understanding of healthcare industry regulations and compliance 
• Proven track record of developing successful marketing strategies and campaigns in the healthcare or technology industry 

• Familiarity with marketing automation tools and lead-generation tactics 
• Experience with creating and managing budgets for marketing campaigns 
• Strong project management skills and ability to work effectively with cross- functional teams 
• Ability to analyze data and identify trends to inform marketing strategies and optimize campaigns 
• Demonstrated creativity and innovation in developing marketing content and messaging 
• Experience with creating and delivering presentations to internal and external stakeholders 
• Familiarity with design software such as Figma is a plus 

WHY YOU SHOULD JOIN US

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

Who are we?

Meet Sleek. We are an all-in-one digital platform helping entrepreneurs and investors to register their companies in Singapore, Hong Kong & Australia, and assist them with the management of their accounting, audit and taxes, in a 100% digital manner. We build cutting edge technology to automate manual work, and provide a delightful experience to our 5,000+ clients. Naturally, we are continuously looking for great people to join our dynamic team!

We are a team of 200 builders from 17 countries, with offices in Singapore, Hong Kong, Sydney & the Philippines, committed to delivering a great experience to our clients. At Sleek, you will find a fast-paced environment focused on building great solutions, and endless opportunities for learning and knowledge sharing, whether it’s around a coffee with your colleagues at the office, or via video calls with your peers based overseas! If you believe in tech for good, and want to make a change to the way things are done traditionally, this is the place for you.

We are looking for our next Senior Fullstack Engineer, to help us grow!

To do what?

• Collaborate with product managers to uncover the secret desires of the stakeholders and translate them into technical wizardry
• Forge and sustain high-grade, scalable, and steadfast software with utmost care and artistry
• Design, develop and implement new features and applications that will astound and delight users
• Work closely with other engineers and stakeholders to ensure that projects are completed with the grace of a swan and the strength of a bear
• Be a master craftsman at code reviews and ensuring code quality and maintainability
• Ensure that the applications are secure, scalable and maintainable, with the same vigilance and care as a watchful protector
• Nurture and cultivate junior engineers through technical guidance and mentorship as you would innocent seedlings
• Constantly elevate the development process by discovering and incorporating the most advanced and visionary methodologies

Who are you?

• Been a Fullstack engineer or similar roles with 5+ years of experience
• Proficiency with VueJS and NodeJS (Typescript)
• Proficiency with MongoDB and creation of indexes using ESR
• Coded microservices that are modular and reusable
• Understand Clean/Hexagonal architecture, SOLID principles, ACID, Idempotency
• Strong advocate for quality; unit test coverage, security bug fixes, proper documentation
• Strong interpersonal skills and ability to communicate with Agile teams
• Knowledge of cloud architecture (AWS, GCP) and when to use serverless/PaaS
• Experience building and deploying microservices to Kubernetes
• Ability to work independently and collaboratively in a team environment
• Always learning!

How about the company work and environment?

• We call ourselves Sleekers!
• Our values are: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness
• We take corporate social responsibility very seriously at the company level and absorb the yearly carbon footprint of all of our employees
• Multicultural team with 15+ nationalities and as many languages spoken internally!
• Full Remote Work Arrangement
• Flexi Health Benefits
• We celebrate you: Sleek is an equal opportunity employer and welcomes applications regardless of race, ethnicity, religion, gender, age or identity

Join the Sleek family today!

Disclaimer: This job posting and the subsequent recruitment process are for pooling purposes only. We will contact qualified candidates for further assessment. While we appreciate all applications, please note that submission does not guarantee employment. The start date for the position is not yet guaranteed and is subject to change based on organizational needs and priorities.

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

Bank Administration

• Opening/closing of accounts
• Maintain banking relationships
• KYC Updates
• User Maintenance
• Auto-debit authorization
• Banking integration and systems maintenance
• Coordinates with bank personnel for other bank services to be availed and other banking concerns

Treasury Support

• Transfer Pricing review
• Intercompany agreements and transactions
• Cash management and forecasting

Cash Transactions and Bookkeeping Support

• Worldwide payment release role
• Intercompany wire transfers
• Statutory payments
• Prepares and documents all cash transactions
• Prepares daily cash position report
• Prepares journal entries related to cash
• Ensure sufficient funds to meet ongoing operational and capital spending needs
• Assist in cash reconciliations

Insurance

• Support worldwide policies as needed such as car/shipment values, property values
• Manage local policies (European CGLS, Local Property/GL, AMPI Cargo)
• Claim support

SOX Controls

• Implements and executes both key and non-key treasury controls
• Collects and provides evidence of controls for audit purposes
• Assist with debt compliance covenants as needed

Process Improvement Initiatives

• Eliminate manual wires and paper checks
• AME bank account rationalization

Other Support Activities

• Withholding Tax support
• FX efficiency/risk management

MINIMUM QUALIFICATIONS:

• Degree in Finance/Accountancy/Management Accounting/Accounting Technology
• Minimum of 3 to 5 years work experience
• Computer literate (MS Office Applications), advanced proficiency in use of computer, office software and business applications, especially Excel
• Ability to manage and execute tasks in a high-pressure environment
• Recommends improvement on existing process/procedures
• Mastery of systems, analytical tools and data management
• Can design reports and self-service tools business managers will use
• Ability to investigate a problem and find a solution in a timely, efficient manner
• Possesses analytical thinking skills

As a Data Analyst for Sleek, you will be working in the Data & Analytics organization to solve a wide range of business problems across multiple functional areas.

Your primary responsibilities will be to make data accessible to the relevant stakeholders, in a format they can activate. You will deploy a flexible analytical skill set to prepare, organize and deliver insightful data and analysis. You will be improving the business operations, reporting and analysis for our internal operations world-wide.

The job will require working closely with the various Business Units to understand their needs as well as the whole data team to understand and access available data.

You will help build data pipelines when needed - from inception and data collection, to analysis and presentation to the stakeholders.

You won't be afraid to approach new, unique problems, and you'll be capable of working with large amounts of data with high attention to detail.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Our corporate social responsibility is a passion we take very seriously as an opportunity to make the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

Disclaimer: This job posting and the subsequent recruitment process are for pooling purposes only. We will contact qualified candidates for further assessment. While we appreciate all applications, please note that submission does not guarantee employment. The start date for the position is not yet guaranteed and is subject to change based on organizational needs and priorities.

Duties and Responsibilities:

The Employee shall perform the following duties as determined by the Head of Data & Analytics of the Company from time to time which shall include:

Assisting in setup the Data infrastructure of Sleek, through

• Improving the data collection setup of Sleek
• Evaluate value of the different data sources and the connection possibilities
• With assistance of the Tech team, setup the data collection on defined scheduled
• Clean and organize data with appropriate tools - using BigQuery stack or other relevant solutions, to have it immediately accessible for analysis
• Align with involved stakeholders to set up dashboards and reports to drive data driven decision across all departments
• Analyze data with appropriate mean - Python, SQL, Excel or other
• Share data through relevant channels and dashboards
• Propose and create innovative usage of data to improve clients’ experience, Sleek’s operations, Marketing and sales effort and Sleek’s pricing structure

Contribute to Sleek’s automation project:

• Contribute in selecting, planning, prioritizing and delivering key projects
• Contribute in proposing creative solutions to enhance and streamline Sleek’s operations and clients’ experience
• Assist with writing, editing and layout of workflows, policy and procedure documents, as and when required

• At least 3 years of experience in a data position, with experience in SQL and data visualization
• Self-starter, independent, motivated and result-oriented team player
• Possess the drive to overcome challenges in a start-up environment
• Fluency in English is mandatory
• Familiar with SQL and Python or R
• Familiar with data visualization tools - Tableau, or Google DataStudio / PowerBI
• Familiar with excel and / or Google sheets
• Detail oriented and data driven

Job Description:

• Manage local Support Engineering functions

Implement the regional Support Engineering Strategy and Policy in the CC

• Lead implementation of standards of customer service and satisfaction and the associated  

   performance metrics, as well as group processes and policies in the CC

• Drive the improvement of the operational and financial performance of Tech Support activities in the CC

• Provide technical solutions by selecting the appropriate methods, standards and tools.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

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Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (ie. Java,Java script, Python, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework
• Supports functional validation and sprint activities
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Test both front end and back end application using SQL (MSSQL)
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies
• Lead scrum test teams by example - encourage collaboration, contribution and commitment to the teams shared goals.

Guide and mentor junior team members on latest trends in automation.