Total 336 job vacancies in balamban cebu

The Gamefowl Service and Relations Specialist is responsible for providing technical support to Sales and Game Farm customers in terms of disease control and gamefowl farm management to help generate sales.

He is responsible for building and maintaining strong and strategic relationships with prospective, existing gamefowl players, and government stakeholders. He is also responsible in maintaining a deep knowledge of company gamefowl products and services, in strengthening our corporate and product brands, provision of right support services to build customer loyalty and improve retention. 

He is responsible in identifying the gamefowl breeders and producers needs and requirements and propose suitable solutions. 
 

LOCATION: Cebu or anywhere in the Philippines

Key Responsibilities:  

• Monitor and manage day-to-day security alerts and incidents detected on QIMA anti-malware solutions. 

• Contain and remediate, escalated security incidents by working with IT support, IT Infrastructure, and/or Applications team. Document and implement changes to prevent potential recurrence. 

• Perform security event and network log analysis to identify other indicators of compromise across the QIMA environment.  

• Regularly review and develop strategies and procedures to handle security incidents ensuring that the QIMA incident response plan is up to date. 

• Maintain QIMA Business Continuity and Disaster Recovery Plans, and ensure that regular testing of plans are conducted based on agreed frequencies. 

• Perform regular security vulnerability assessment against QIMA applications and infrastructure. Document and report findings to the applicable teams (IT Infrastructure/Application Development Teams) to drive the completion on patching and remediation based on aligned SLAs. 

• Ensure compliance with legal and regulatory requirements, and internal and external audits related to information security. Assist in providing evidence to support QIMA’s compliance to any audit requirements. 

• Create and present regular reports on all deliverables stated to be presented to the Head of Information Security. 

The SIP Specialist supports our daily Operations work by creating inspection protocols and ensuring they are always delivered to our front-line inspection teams on time. This position will report directly to the Protocol Leader.

Key Responsibilities include:

• Reviews/creates Special IP and ensures that it minimizes the SIP creation by providing feedback, giving suggestions to use the efficient method, and verifying if it meets the client's requirements.
• Collaborates with the other departments to improve the communication between the Project team by giving suggestions to meet the service level expected by the requestor.
• Meets the deadlines of the different requests they receive from internal/external QIMA team members.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Provide support to key EMEA clients, vendors, and internal stakeholders primarily via our ticketing system (ServiceNow), email and outbound calls.

This position involves adding value towards Incident progression/resolution, request fulfilment and will also require an element of data reconciliation capability.

A Service Desk Analyst will perform accurate ticket triage and resolve at first line of contact where possible, supporting Incidents and queries or quickly escalating to the correct support team.

There is also a wide range of user fulfilment, including but not limited to, Password Resets, User Access Administration and Access control.

What you will be doing

• Monitor agents on various channels such as Voice and Offline tickets.

• Coach agents on a regular basis discussing performance, strengths and AFI’s.

• Schedule calibration sessions with Operations and leadership team and create a platform for addressing service desk concerns.

• Conduct analysis on QA and CAT performance through weekly and monthly reports.

• Identify process improvement ideas derived from QA evaluations, onshore feedback and client complaints.

• Collaborate with stakeholders on items needing assistance such as KB updation, training gaps and performance management.

• First point of contact for circa 150 clients, internal IT and business users of IT services.

• First line ticket handling (Incidents & Requests) including triage and troubleshooting, resolution where possible and assignment where required to 2nd/3rd line support teams and third parties.

• Ticket ownership which includes keeping clients and users informed of progress, tracking and escalating issues as necessary.

• Daily operational tasks (e.g. mainframe checks, SQL queries, data reconciliation).

• Provide English language service by phone and email.

• When unable to resolve incidents/requests efficiently, able to confidently escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge and document into the knowledge base for the wider team.

• Full end to end Access Control including Password Resets, Unlocks and User Administration.

• Track and update tickets to the clients SLA’s and internal OLA’s

• Meets standards of job, such as quality standards, adherence to average handling time, attendance and timekeeping

• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.

• Work a multi-client, multi-line of business mailbox ensuring that emails are worked quickly, accurately and within KPIs

• Provides technical support activities for a software production processing environment

• Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.

• Asks probing questions to gather relevant information on routine and complex calls.

• Uses effective listening skills to develop understanding of client questions or issues.

• Maintains passwords, data integrity and file system security for a variety of applications

• Communicates highly technical information to both technical and nontechnical personnel.

• Troubleshoots Client/Vendor Incident and request, identifies the root cause of them and uses tools and resources appropriately to determine how to resolve customer problems

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

• Good organizational skills and ability to handle multiple tasks and meet deadlines

• Ability to utilize judgment in decision making process and decisions related to job tasks

• General business skills, industry knowledge, financial management and planning skills

• Team skills, including the ability to establish and maintain effective working relationships with teams based in other locations

• Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution.

• Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

• Communicate confidently with clients and internal users using Microsoft Teams, email and software tools.

• First line ticket handling (Incidents & Requests) including triage and troubleshooting, resolution where possible and assignment where required to 2nd/3rd line support teams and third parties.

• Enhanced first line skills such as interrogation of logs for errors, understanding how applications interface in a complex environment.

• Good understanding of IT Infrastructure, hosted systems and Active Directory.

• Track and progress all tickets to resolution, including taking responsibility for the issue and following escalation and handover procedures within SLA timescales to the required standard.

• Carry out system checks and notify support teams of problems.

• Improve or maintain existing procedures within our ServiceNow knowledge base.

• User maintenance on a variety of systems using strict logical access procedures.

• Carry out auditing and operational review activities to ensure FIS remains compliant.

• Participate in team projects that enhance the quality or efficiency of the Service Desk.

• Leading conference calls with internal support teams to set and manage expectations, to provide status updates on outstanding incidents, and to discuss forthcoming environment changes.

• Updating operational and technical documentation together with product user guides as required.

• Work within the scheme compliance and regulatory frameworks.

What you bring

• At least 1 year of work experience

• Ability to work both independently and in a team environment

• Use of Incident/Service request tooling, ServiceNow preferable but not essential

• Excellent customer service skills that build high levels of customer satisfaction

• Good oral and written communication skills in English including documentation writing.

• Educated to at least GCSE English Grade A-C.

• Experience in MS Office and using basic software applications.

• Experienced in 1st line support with previous exposure to a call logging system is preferred

• E.g. Service Desk experience or similar (Help Desk, Call Centre, IT Operations).

• Some knowledge of ITIL Service Desk and Incident Management.

• Good attention to detail and ability to extract the relevant information from callers.

• Good analytical skills.

• Knowledge of the card payments industry preferred

• Transaction Processing and Banking

• Offline Ticket Handling

• Triage skills

What we offer you

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

The Client Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.

Key Responsibilities include:

• Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.
• Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice
• Helps our clients to use our online platform, and encourage them to try out its many useful functions 

Key Responsibilities include:

Report validation:

• You will help us live up to our promise of fast report turnaround, while making sure that report quality is not compromised by the fast delivery.
• You will be expected to:
  • Review inspection reports that come in from the field, to make sure they are prepared accurately and according to format.
  • Validate incoming inspection reports if they meet all the appropriate requirements.
  • Inform inspectors promptly in case of problems and follow up to make sure any discrepancies are corrected.

Team Supervision:

• Supervise a team of report specialists to achieve or exceed goals and key performance indicators.
• Handle escalations from direct reports regarding report validation issues.
• Implements and enforces systems, policies, and procedures.
• Review and approve work hours and attendance-related filings for payroll
• Handle given task by Team Leader/ Report Manager as necessary.

You may also be asked to:

• Contact appropriate QIMA teams to answer client inquiries;
• Training new specialists regarding report validation and validation guidelines;
• Handle shadow validation requests from other team; and
• Manage report validation of key accounts.

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE

Are you talented and dynamic with passion for cutting-edge AI technology? Do you have experience in promoting software technology for the digital health environment? If so, we have an exciting opportunity for you to join our US client, driving the AI revolution with state-of-the-art AI models in medical imaging and diagnostics. 

We are seeking a MARKETING SPECIALIST to be part of the start-up team and be responsible for attracting potential clients and developing marketing campaigns and strategies. 

What’s in it for you: 

• The opportunity to help drive the AI revolution in medical imaging and diagnostics. 
• Work on cutting-edge technology and be part of a collaborative and forward-thinking team. 
• Competitive compensation, excellent benefits. 
• Personalised development program & seniority benefits. 
• Being part of an international team of smart and passionate colleagues. 

This is a FULL-TIME role, MONDAY TO FRIDAY. 

This is a Hybrid position in central Cebu City. 

The expected start date is March 2024. 

ABOUT THE ROLE

As a Marketing Specialist, you will play a crucial role in developing and executing marketing strategies to promote cutting-edge AI powered imaging solutions in the healthcare industry. You will collaborate closely with cross-functional teams, including product management, sales, and research and development, to drive brand awareness, generate leads, and support the overall growth of the business.

RESPONSIBILITIES

• Create and execute marketing campaigns across various channels, including social media, email, and web  
• Develop content for blog posts, white papers, brochures, case studies, and other marketing materials 

• Develop and execute our online presence, including social media accounts, website content, and online organic advertising 
• Collaborate with the sales team to develop and execute lead-generation campaigns 
• Organize conferences and events to attract potential clients and partners 
• Plan and execute company events, webinars, podcast and other marketing initiatives to generate leads and build brand awareness 
• Conduct market research to identify customer needs and preferences, and adjust marketing strategies as needed 
• Measure the effectiveness of marketing campaigns and report on key performance metrics 
• Manage event logistics, including venue selection, vendor management, budgeting and promotion 

QUALIFICATIONS AND REQUIREMENTS

• Bachelor's degree in marketing, business, or related field 
• 3 years of hands-on marketing experience in the healthcare or technology industries 
• Experience with digital marketing tools and platforms, such as Google Analytics, Facebook Ads, and email marketing software such as HubSpot. 
• Strong writing and communication skills, with experience developing content for various channels 
• Ability to work independently and as part of a team 
• Strong project management skills and attention to detail 
• Creative problem-solving skills and ability to think outside the box 
• Experience with social media platforms such as LinkedIn and Twitter 

IMPRESS US MORE

• Experience with healthcare marketing and understanding of healthcare industry regulations and compliance 
• Proven track record of developing successful marketing strategies and campaigns in the healthcare or technology industry 

• Familiarity with marketing automation tools and lead-generation tactics 
• Experience with creating and managing budgets for marketing campaigns 
• Strong project management skills and ability to work effectively with cross- functional teams 
• Ability to analyze data and identify trends to inform marketing strategies and optimize campaigns 
• Demonstrated creativity and innovation in developing marketing content and messaging 
• Experience with creating and delivering presentations to internal and external stakeholders 
• Familiarity with design software such as Figma is a plus 

WHY YOU SHOULD JOIN US

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

We are seeking a dynamic and experienced Medical Billing Manager at the operational manager level to lead our billing department. The successful candidate will oversee all aspects of medical billing operations, including staff management, process improvement, and revenue cycle management. This position offers an exciting opportunity to make a significant impact on the financial health and efficiency of our organization.

Responsibilities:

• Lead and supervise the medical billing team, providing guidance, support, and mentorship to ensure high performance and productivity.
• Develop and implement strategic initiatives to optimize billing processes, streamline workflows, and maximize revenue collections.
• Oversee the timely and accurate submission of claims to insurance companies, government payers, and other third-party payers.
• Monitor billing performance metrics and key performance indicators (KPIs) to identify trends, issues, and areas for improvement.
• Collaborate with cross-functional teams, including revenue cycle management, finance, and clinical departments, to resolve billing-related challenges and promote operational excellence.
• Stay abreast of changes in healthcare regulations, coding guidelines, and payer policies to ensure compliance and mitigate risks.
• Conduct regular audits and quality assurance reviews to ensure the integrity and accuracy of billing data and documentation.
• Prepare comprehensive reports and presentations for senior management to communicate billing performance, trends, and recommendations.

The position oversees the non-living resources of the company, including office equipment and facilities. The Office Manager is responsible for ensuring that all required permits and certificates to run equipment or operate a facility are in place and regularly updated.  

As an Office Manager, you will need to ensure operations run smoothly within departments such as information and data processing, mail, materials, and equipment scheduling and distribution, records management, communication management, security, housekeeping, logistics services, and may support the facilities team around workspace capacity, office sustainability, BCP (Business Continuity Plan), health and safety. 

The Office Manager performs various supervisory and administrative activities supporting the department's business operation. This position oversees and supervises the administrative task to ensure all departmental administrative activities are executed and in alignment with business goals and objectives. 

You will have a regular touch point with the Human Resources, Information Technology, and Finance team around procurement administration & management to ensure the company is compliant, sustainable, and spending efficiently. 

We want the IQEQ office to provide ease and safety to all employees to optimize the team's performance. If you think you will be able to help the team in getting to that goal, you are the one we need.  

Role and Responsibilities: 

1. GENERAL ADMINISTRATION / OFFICE MANAGEMENT 

• Oversees and administers the day-to-day activities of the office 

• Coordinates and attends committee meetings, and participates in committee discussions, as appropriate. 

• Prepares admin reports for the management. 

• Conduct admin/facilities onboarding inductions to new hires. 

• Participate in annual audit activities with Finance team conducted by external auditors. 

• Supervise daily security operations with facilities supervisor 

• Supervise the daily utilities cleaning operations and messenger tasks. 

• Validates daily time records (DTR) of security and housekeeping personnel in coordination with its respective agencies. 

• Manage company’s petty cash fund (PCF) disbursement and replenishment, will act as custodian of PCF. 

• Manage office supplies of the following stocks and inventories; always ensure sufficient stocks. Manages the timely preparation of requisition and storage of office supplies, and issuance to department requestor and checking the billings from the suppliers. 

  • Stationery supplies 

  • Pantry supplies

  • Cleaning supplies

  • Company Merchandise 

• Manage gate pass, work permit and other requirement paper works from Building Admin to ensure smooth ingress and egress of materials, services, and/or any activity of the company. 

• Oversee and manage the admin officer to ensure the company asset management, and compliance of office permit & licenses are up to date. 

• Liaise with legal compliance team on regulatory discussions or issues that may arise that involves the team. 

• May support the foreign national visa facilitations, coordination with external legal if necessary 

1. PROCUREMENT & SUPPLY MANAGEMENT 

• Responsible for buying non-IT items and services (such as but not limited to furniture & fixtures, Office Supplies, office maintenance, etc.) and ensuring that suppliers comply with legal and company policies. 

• Manage procurement internal processes, such as adding new suppliers and ensuring they are compliant. 

• Manage good relationship with the suppliers, comprehensive pricing, and supplier’s deliverables. 

• Ensuring that supply chains are sustainable and ethical to ensure the company does not break the law or maintain the company image. 

• Working closely with Group Marketing around company merchandise, ensure that supplier will meet the standard specifications and manage the proofing of the products. 

• Responsible for making sure that the quality, quantity, specifications, etc. of the delivered orders are aligned with its PO and Invoice before performing good receipt of the deliveries. 

• Manage canvass matrix preparation for budget approver’s ease of reference and assessment of different costings. 

• Responsible for reviewing the Purchase Order raised in NetSuite System and ensuring that the approvals from the budget owner were secured before executing them. 

• Validates monthly, quarterly, and annual billings of all office services and maintenance against the confirmed commercial rates, order forms, proposals, and quotes. 

1. COMMUNICATION MANAGEMENT 

• Crafting policies, guidelines, and systems of the Administrative and Facilities Department which ensure productive and efficient office operation 

• Ensure that the policies in place are being implemented and adhered to, whilst also updated as business priorities and legislation changes 

• Documenting Department’s Standard Operations Procedures 

• Crafting Department’s memorandum or correspondence 

• Involve in crafting joint policies between 2 or more different departments 

• Manage communications with outside department’s contacts and vendors 

• Manage a wide range of administrative support and requires contact interaction with the team to resolve a variety of technical issues 

1. CONTRACT MANAGEMENT 

• Oversee contracts that Admin & Facilities are involved with, understand the advantages and pitfalls of contract and be familiar with contract details. 

• Liaising with technical personnel, financial team, legal compliance, data privacy officer, information security team, and vendor/service provider’s representatives in discussing, reviewing, and negotiating the terms of the contract. 

• Build and maintain relationships with vendors 

• Maintain contract-related documents and correspondence 

• Present contract information to relevant parties 

• Keep track of contracts and extend, renew, or cancellation/termination 

• Assist with the company’s compliance with mandatory standards in contract’s terms and conditions. 

1. RECORDS MANAGEMENT 

• Oversee the management of electronic and/or paper-based records/documents design, develop, and maintain physical/electronic filing systems of the Admin & Facilities team 

• Respond to information enquiries, giving appropriate access to information 

• Manage team’s information/records database, monitoring, and trackers 

• Maintain the following centralized electronic document repository: 

• Contract repository 

• Permits and licenses repository 

• Legal and other regulatory documents 

1. LOGISTICS MANAGEMENT 

• Manage the following inbound, outbound, and reverse logistics: 

• IT equipment that supports WFH/Hybrid work arrangements 

• Bankcards and other parcels 

• COVID Care Kit 

• Shuttle service of employees for the purposes of such as but not limited to vaccination program, modern workplace migration initiatives, visa visit for secondees, company events, etc. 

• Guests' accommodations and airport transfers 

• Inbound logistics for returning secondees only if necessary  

1. VENDOR MANAGEMENT 

• Manage the following inbound, outbound, and reverse logistics: 

• Maintains and updates vendor database that consist of suppliers/service provider’s contact details and information 

• Keeps and manage the due diligence and compliance documents of transacted vendors 

• Manage onboarding of new suppliers/vendors that Admin & Facilities are involved with.  

• Maintain good relationship with the vendors 

• Manage performance review of the active vendors that are involved in Admin & Facilities transactions and activities such as but not limited to Security, Housekeeping, IT resources, other applicable distributors/resellers, etc. 

• Ensure compliance with the terms and conditions of the active binding contracts 

• Monitors and reminds the service provider on their late billings 

• Liaising with Finance team to ensure on time payment 

8. INFORMATION MANAGEMENT 

• Liaising with Finance team to ensure on time payment 

• Establish and maintain an information management to facilitate information exchange in the promotion of data and information standard 

• Design develop and manage, spreadsheets and other data tools; understand, document, and ensure the quality of high value of data for accuracy, consistency, and comparability 

• Maintain a repository of data and ensure that the data are documented and accessible to all authorized stakeholders. 

9. IT SUPPORT AND TROUBLESHOOTING: 

• Provide technical assistance and troubleshooting for hardware, software, and network-related issues. 

• Install, configure, and maintain computer systems, printers, and other peripherals. 

• Manage user accounts, permissions, and access rights. 

• Conduct regular backups and ensure data security. 

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a QA Analyst, you will closely work with the product and engineering teams to catch any major problems that reduce the quality of Client’s iOS application. You will be responsible for testing use cases in the iOS application and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Work Schedule: Monday-Friday 9 PM - 6AM Manila Time
• Ensure high-quality software is delivered in each release
• Continuously test key use cases across the iOS app to identify any issues
• Develop new and update existing test cases 
• Peer review of test cases, provide feedback and updates as needed
• Document test findings (bugs, change requests, etc.) (requires detailed orientation)
• Update test results in the test tracking tool,, Jira
• Provide functional, accessibility, regression, API and other testing types as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Support other areas of the project including training and analysis of testing tools and processes
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in Computer Science or related fields.
• More than 2 years of experience in QA testing
• Solid experience in manual testing
• Familiarity with backend, System Testing, Migration, Database upgrades, API Testing etc.
• Experience with test case management tool like Testrail
• Familiarity with defect tracking systems such as JIRA and Confluence
• Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications 
• Excellent written and verbal communication skills
• Ability to understand and create test cases from specifications and requirements defined by Product Managers
• Experience in automation and any programming language is a plus!

Ability to write and understand SQL queries is a plus!

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

The main responsibility will be to assist the Sales Support Manager in providing support for the Sales Director and his/her sales team in their day-to-day business.

Key Responsibilities include:

• Independent, proactive and pragmatic support in day-to-day business including some client’s management
• Independent processing of internal and external correspondence in English
• Independent communication with internal and external stakeholders
• Support for Sales Director and his/her team members to complete the tasks assigned by Sales Support Manager
• Cooperation and collaboration with other departments in case of a need
• Administrative work related to expenses management, data gathering and processing from different sources
• Design of presentation documents and decision templates

USA based client, must be proficient in English written and verbal skills

Only resumes submitted in English will be accepted.

A successful Dental Accounts Receivable Specialist team member Pays Fanatical Attention to the details and Goes Above and Beyond towards the dedication of our clients, patients and team.. Culture Champions are professional, kind and motivated to make a difference for others. Being Growth Oriented in a remote position means being dedicated, setting goals and accurately completing tasks daily.

Be a dedicated team member, provide support to the dental office team members

Work Remotely

Have experience in Dental Billing

Handle accounts receivable, including follow-up on outstanding claims and payment collections

Review and analyze accounts receivable reports

Identify and resolve payment discrepancies and denials

Maintain accurate and up-to-date patient accounts

Respond to patient and insurance inquiries regarding billing and collections

Work closely with insurance companies to ensure accurate and timely claim processing

Maintain compliance with HIPAA and other relevant regulations

Provide excellent customer service to patients and team members

Qualifications:

Energy and Empathy

Accuracy and Organization

Typing skills of 55+ WPM

Dental billing experience required

Knowledge of dental coding and billing procedures

Familiarity with dental insurance plans and claim processing

Excellent problem-solving and analytical skills

Detail-oriented with strong attention to accuracy

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Proficiency in using dental software and Microsoft Office programs

Knowledge of HIPAA regulations and compliance

Ability to work in a remote environment with reliable internet connection

• 100% Remote
• Training & Development
• Work From Home

Your responsibilities will be, but not limited to:

• Assist the Group Consolidation Leader in preparing monthly consolidated financial statements for QIMA Group.
• Assist in the preparation of monthly and quarterly Management package for the whole QIMA Group.
• Review consolidated cash reconciliation between Treasury's cash report with the Group's general ledgers.
• Prepares and reviews monthly Intercompany reconciliations for the whole group.
• Handles IFRS16 related adjustments at consolidation level.
• Handles uploading of financial statements from NetSuite to Sigma Consolidation software.
• Ensure validation of data is resolved and recurring local and conso adjustments are properly recorded in conso software.
• Supports Group annual audit compliance conducted by our external auditors.
• Maintain stable relationship with local finance team and across QIMA function.

After receiving proper training/mentoring, you will be expected to:

• Create and update Audit Protocols: in collaboration with technical team Minimize the protocol edition time by using the most efficient method, ensure they meet client’s requirements and are well set-up for Auditor use.
• Give a good service level: Reach the requirements and the deadlines of the different requests received from internal/external QIMA team members.
• Provide user experience feedback to the IT Product team so the tool is continuously getting shaped in the most meaningful/efficient way.

Your primary responsibility is to support the fast-growing Customer Success Management (CSM) team by reliably maintaining and improving business reports and processes.

Our goal is to meet and exceed clients’ expectations by acting as trusted advisors supporting their digital transformation.

Key Responsibilities include:

Standardization, Processes, Training:

• Contribute to Internal projects of formalization and standardization
• Create models to answer current business questions; validate and understand the conclusions
• Create presentations for Customer meetings
• Create quotation files and follow the invoicing process
• Assist in identifying improvements to our Internal Customer Success operations systems to improve processes
• Support to train other teams: Business Development Managers, Front-end and Customer Service.

Analysis & Strategy:

• Submit reports on Customer Success activities and results
• Maintenance of CSM business unit reporting tools, dashboards and reports
• Assist the Customer Success Strategist in building engagement strategies that will enhance the User Experience on our interfaces
• Assist the Customer Success Manager in building value narrative for our customers, based on data analytics and conversation insights

Client facing:

• Act as point of contact for vendors and customers in Asia
• Participate in client calls and client facing communications

Development, Improvement and Expansion:

• Be a customer advocate to ensure customer feedback is communicated to product and engineering team
• Be a champion of our software
• Work with Marketing team on promoting our software

As a Business Development Manager at QIMA, your primary responsibilities will include:

• Client Portfolio Management: Develop and manage your own client portfolio, typically consisting of companies involved in the import and export of consumer goods globally.
• Prospect Acquisition: Utilize various methods such as cold calling, networking, referrals, and participating in fairs and exhibitions to identify and acquire new clients, mainly focusing on Hong Kong & other Far East countries sourcing offices & overseas clients.
• Client Relationship: Nurture prospective clients, maintain consistent and open communication, and successfully close deals.
• Upselling Services: Promote additional services to existing clients to ensure they leverage the solutions provided by QIMA optimally.
• Collaboration: Work in synergy with the Operations and Marketing Teams to drive large-scale projects and increase market awareness.
• Market Analysis: Analyze market trends, establish competitive advantages, and monitor metrics to ensure effective use of analytics in achieving ambitious sales targets.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Course Hero is growing our global team of tutors! Course Hero is hiring experts in a wide variety of subjects who want to leverage their knowledge to answer text-based questions and support our community of 20+ million students.

As a tutor on Course Hero, you will choose the subjects in which you want to answer questions. You will then select questions and provide text-based answers and explanations to students who need help better understand the questions, topics, and subjects they are studying.

The benefits of being a tutor on Course Hero include:

• Earn $$$: Tutors earn $2-$15 per question and top tutors can earn $1,500+ per month (earnings vary depending on the number of questions answered, subject category, question difficulty, answer quality, and other factors).

• Work when you want: All questions and answers are text-based, so no audio or video is required. This means tutors can answer questions anytime and from anywhere. Tutors can also choose how many questions they want to answer.

• Help students learn: By sharing guidance and expertise, tutors empower students to learn more effectively, and by doing so, feel more confident and prepared both in school and after graduation.

• Build your resume: Tutors can feature their tutoring experience on their resume. Whether you’re looking for your first job or your next job, tutoring is a great way to show that you’re growing and developing your knowledge.

• Sharpen your expertise: Whether you’re a professional, recent graduate, or current student, being a tutor and answering questions will sharpen your expertise and strengthen your skillset.

We are looking for experts in:

• MATH: Calculus, Algebra, Geometry, Math, Statistics and Probability
• SCIENCE: Nursing, Health Science, Biology, Chemistry, Organic Chemistry, Physics
• ENGINEERING & TECHNOLOGY: Chemical Engineering, Civil Engineering, Electronics, Electrical Engineering, Industrial Engineering, Mechanical Engineering, Computer Science
• BUSINESS: Financial Accounting, Accounting, Managerial Accounting, Marketing, Business, Economics, Human Resource Management

 and many more!

Job Summary: 

You will be responsible for managing the performance of the delivery staff in such a way that quality, productivity, billing/FTE, cost of delivery performs best in class for the sector managed. 

You will support the development of strategic relationships with clients, monitor current service levels as well as support further business development opportunities with those clients. 

Take lead and sponsor group and local initiatives that promote employee engagement and efficiency. 

Drawing on your existing extensive experience you will create and maintain a positive and professional environment that motivates team members to learn and develop thru regular, frequent, and transparent communication. 

Responsibilities (how we will measure success) 

• Have a strategic view of business requirements.  

• Drive transformational changes were required to achieve Front Office/Client specific requirements.  

• Manage local delivery team, business performance management, and productivity. 

• Work with remote teams / other offices to deliver client and internal requirements. 

• Warrant appropriate atmosphere, culture in the office. 

• Reporting to the Country MD and functional relationship with finance, compliance, and sales. 

• Deadlines and client milestones are met at all times. 

• Responsible for the quality control in the entire delivery function on the basis of quality assurance standards set by the functions, internal audit, and compliance. 

• Ensure that the functions’ knowledge sharing task, as well as the standards for methodology and boilerplates, are implemented and sustained. 

• Actively participate in account management teams to drive quality deliverables of large clients. Ensure that resource capacity and demand in quantity and skills are matched. This is both real-time and forward-looking for recruitment purposes. 

Your responsibilities will be, but not limited to:

• Gather the timing of local statutory audits for all the legal entities under QIMA Partners Limited, and ensure the lists are updated on a regular basis.
• Design and formulate the timeline of the local statutory audits in alignment with Group Annual Audit.
• Lead the process for the statutory audit by timely coordinating with the legal entities and ensuring all legal entities under QIMA Partners Limited are completed and compiled.
• Lead the management of Group Audit from the group perspective and collaboratively work with the businesses and process owners to ensure that the requirements are gathered and submitted on time.
• Liaise with External Auditor to ensure that the Group Audit status is updated correctly and communicated to the relevant recipients.
• Liaise with Local and 3rd Party Advisors handling the Local, Statutory and Tax compliance for entities without local finance in the country to ensure that compliance requirements are prepared and submitted on time.
• Review, manage and recommend if the 3rd party engagement contracts be continued, amended and/or terminated based on the relationship with the Group and their ability to deliver the scope of work as per the contracts.
• Actively seek standardization and automation, apply and implement best practices for managing Group Audit and Local, Statutory and Tax compliance and deploy innovative technology where possible to enhance and continuously improve the design and operating effectiveness of the controls, documentation, assessments and review procedures.
• Develop and conduct adequate training and prepare related information material on the Group Audit and Local, Statutory and Tax compliance for business continuity purposes.
• Keep the record of the 3rd party’s engagement fees, Penalties and Late Charges, and the Payment made for all the compliance requirements which can be used to assess trends of payments and penalties as well as the professional fees.
• Other tasks assigned by the Immediate Supervisor.

Your responsibilities will be, but not limited to:

• Leads and oversees the group monthly close and global consolidation of actuals, ensuring complete and accurate financial in accordance with International Financial Reporting Standards (IFRS). 
• Manages and reviews close activities including journal entries and account reconciliation. 
• Leads and reviews monthly consolidation and financial reporting, including investigation and clearing of intercompany balances, closing and consolidation errors. 
• Overall accountable in the compilation of the consolidated balance sheet, income statement, statement of cash flows and other executive reporting requirements.
• Responsible in the review, analysis and presentation of the Group Cashflow and Working Capital to the CFO and the submission of the corresponding BOD slides.
• Leads the submission of the Financials required in the Group Audit and the compilation of all the audit requirements associated with the FS.
• Works with cross functional teams in addressing challenges, issues, and risks in the closing process to ensure timely and accurate books closing.
• Leads the debrief meeting to discuss closing issues with respective teams with the objective of keeping the best practices and improving on and addressing the gaps.
• Overall accountable in the tracking and monitoring of the GL and Consolidation KPIs and the presentation to the Group Finance Director and CFO
• Provides guidance to all subsidiaries to ensure consistency in consolidated financial reporting and applications. 
• Leads the balance sheet justification to ensure accurate and complete representation of the financial position of the company’s consolidated balance sheet. 
• Drives process improvements and assists with system transformation projects.

You will be expected to:

• Oversee the day-to-day AP Operations activities.
• Manage the daily workload of the whole team.
• Supervise, direct, and review the work of the account payable staff, maintain the general ledgers and sub ledgers.
• Ensure agreed SLA & KPI are met.
• 2nd level of escalation for issues & concerns from all stakeholders.
• Prepare Qualitative AP Reports as needed.
• Perform operational review on a monthly basis
• Perform Performance Management.
• Support ad hoc requests/projects.
• Support all internal and external examiner/audit requests pertaining to Accounts Payable.
• Actively identify areas for improvements to raise effectiveness and efficiency.
• Creates a team environment of accountability and commitment.
• Administration of the AP staff leave, absences, Attendance & Overtime.

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.

Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.

We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.

What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to make things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

The Job                                                                     

The Project Management Leader will work closely with the Process Excellence Manager, undertaking a pivotal role in overseeing the execution of impactful initiatives and projects within the Finance department. This role demands hands-on management, leveraging expertise in both project management and change management.

• Create and execute project work plans by defining scope, resource allocation, key milestones, quality standards, risk assessment, and deliverables. Adapt plans as appropriate to meet changing needs and requirements effectively.
• Establish and maintain relationships with relevant stakeholders, internal and external resources, and providing regular project status updates.
• Ensure that all projects are delivered on time, within scope and within budget.
• Resolve and/or escalate issues promptly as needed.
• Set clear success metrics, effective follow-up measures, and diligently track progress.
• Support change initiatives and continuous improvements. Creating projects to deliver changes across global support finance.  

Our team is looking for Back Office Associates and this could be you!

Apply now and be part of our Global Strategic team!
To know more about us, you may visit Global Strategic Recruitment Facebook page.

Mandaluyong Site: Paragon Plaza L/G, 162 EDSA, Mandaluyong City near MRT Boni Station.
Bacolod Site: Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental

Cebu Site: TMSI, Lacdon Aliwanay, Balamban, Cebu Province

Visit our website at www.GlobalStrategic.com

• Should have completed at least two (2) years in college or a vocational/short course certificate
• Excellent English communication skills both oral and written
• Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet)
• Customer service oriented
• Fresh graduates are welcome to apply