At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
HR Partner & Delivery sits at the center of Citi’s HR business solutions. This newly created team future proposition is to provide guidance and coaching to managers on all employee life-cycle processes, solving day to day HR needs for employee by leveraging technology to provide simple and effective employee focused processes.
We’re currently looking for a high caliber professional to join our team as Sr. Vice President, HR Process Design & Re-engineering Lead- Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
· We empower our employees to manage their financial well-being and help them plan for the future.
· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
This role will support the HRP&D team to deliver process design and re-engineering solutions, ensuring the employee and manager experience is foremost in the design thinking. This role will be an individual contributor role reporting to the Head of Process Design and Re-engineering. Working in an agile environment partnering with project managers and specialist supporting process change.
In this role, you are expected to:
- Prioritizing, managing and supporting analysis, design, development, and implementation of global HRPS processes and the supporting Citi technology
- Providing innovative approaches to ensure successful transformational change is implemented consistently across all HRPS sites globally.
- Conducting workshops and reviews in support of system redesign and HR business process reengineering (BPR)
- Defining process narratives and documenting workflow , identifying opportunities for productivity and efficiency.
- Evaluating the efficiency of controls and improving them continuously
- Developing global implementation plans engaging appropriate stakeholders , HR Business Partners, HR Delivery, HR disciplines, technology, legal and risk and control as appropriate.
- Accountable for defining HRP&D technology requirements, and overseeing the writing of detailed business and system design requirements
- Leveraging data to provide insights for the HRP&D on identifying future design and re-engineering opportunities
- Initiates the design, implementation and communication of key processes related to the processes managed by HRP&D.
- Ensures process design and re-engineering outcomes are effectively analyzed, reported and actioned
- Participates in ongoing communication across the global business to engage all global employees in initiatives, processes and updates
- Responsible for planning and forecasting requirements in terms of resource management and allocation of work within the workstream or project.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
- 10+ years experience
- Strong communication skills at all levels (written and verbal)
- Ability to work in agile and autonomous environment.
- High level of self-motivation and planning in order to achieve goals and meet deadlines.
- Ability to make considered risk decisions when ambiguity is a factor.
- Process oriented with the ability to conceptualize ideas
- Change management experience with a strong employee/manager focus
- Practice Citi Lean principles or an equivalent certification in process design or re-engineering
- Bachelor’s/University degree, Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
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Job Family Group:
Human Resources
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Job Family:
Talent, Development, Learning & Diversity
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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