**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position:   Order Management Specialist

Client Name: TBD

Company's Website: TBD

Working Hours: Full-time, Mondays to Fridays, 8 AM - 4 PM Eastern Standard Time 

Salary Range: $800-$1000/month

About the Company:

A fast-growing company that combines e-commerce sales and traditional manufacturing of waterproof and protective coatings

About the Job:

We are looking for a detail-oriented and organized individual to join our team for the position of Order Management Specialist. The position is a full-time role and the candidate will interact with the Order Management and fulfillment teams.

Responsibilities:

• Process online orders through Amazon, Shopify, Lowe’s, and Walmart platforms. Tasks include organizing orders online, downloading packing slips and shipping labels, and entering tracking information.
• Communicate with shipping companies to process orders and resolve shipment issues.
• Handle the return process for online orders.
• Obtaining shipping quotes for domestic and international orders.
• Performing clerical duties as and when required.

• At least 1+ years of experience as an Order Management Specialist or similar position in remote set-up
• Must be proficient in Google Workspace and/or Microsoft Office Apps/suite (Excel and Word)
• Excellent verbal and written communication skills.
• Quick learner and adaptable
• Ability to meet deadlines and stay organized in a fast-paced environment
• Detail-oriented and excellent multi-tasking skills
• Self-starter attitude with openness to challenges and learning new things.

The Account to Report (A2R) Supervisor will be responsible for the delivery of work of a certain cluster or sub-team under the Account to Report (A2R) function within the established policy and agreed service level. The cluster or sub-team can be a group of countries/entities &/or sub-processes under A2R. The Supervisor will be working under the direction of the  A2R Manager.

Tasks

• Oversee and review A2R transactional accounting, reporting and closing processes for Fixed Assets, Intercompany and General Ledger and ensure that transactions and reports are processed in accordance with Generally Accepted Accounting Principles (GAAP), accounting standards, and Global Accounting Policies
• Monitors leave and attendance of the team and supervises the day-to-day work of the assigned cluster/sub-team.
• Ensures timely and quality completion of all deliverables (including iPace) as per agreed service levels and global targets
• Provide support in A2R operations (including review & approval) particularly for complex transactions or as back up, or during handover/stabilization of newly migrated entities.
• Proactive involvement in determining improvement areas and work with Manager to provide the necessary supervision/leadership to assigned projects/initiatives which may include migration, continuous process improvement & other quality initiatives. Ensure that assigned projects/initiatives are completed on time with quality results.
• Identify, rectify, follow up and resolve issues, define and implement action plans to address root cause, document and monitor issue and error log
• Act as first point of escalation on issues of assigned cluster/sub-team. Lead the issue resolution process and escalate to Manager, as needed. Ensure timely and quality resolution of issues
• Lead the timely reporting and review of KPIs for the assigned cluster/sub-team. Lead in identifying & addressing identified gaps versus KPI targets.
• Develop a high-performing team. Provide the necessary guidance, support, coaching and training to team members.
• Contribute (as member of the leadership team) in the overall management and development of the R2R Tower, including the successful achievement of its goals and objectives.
• Collaborate and build partnership with the retained organization and other internal and global stakeholders to provide transparency of the results of operations, address issues, and provide value-added services, to exceed expectations on the service delivery of the R2R team 

Qualifications and Requirements

• Graduate of Bachelor's degree preferred in Accounting or Finance
• Certified Public Accountant (CPA) license preferred
• Finance and Accounting Experience with solid exposure in:
• General Ledger
• Intercompany Accounting
• Fixed Assets Accounting
• Overall month-end closing
• Reconciliation, Reports and consolidation
• Had previous exposure in handling and managing transitions and/or projects for process improvement
• At least three (3) years in a supervisory role focused on the R2R function 
• With proven results and past successes in crisis management, process improvements, stakeholder management and business partnering
• Proficient in using MS Office product
• With 5 to 8 years working experience in Record to Report
• Minimum three (3) years working knowledge in SAP or any ERP system
• Experience in Shared Services Center/BPO
• Experience in process migration, is a plus.
• Fluency in the English language  

Competencies

Developing and Energizing Others - Able to exhibit a “can-do” approach and inspire associates to excel; use competition to encourage others; develop performance standards and confront negative attitudes; develop a team spirit and create a development plan for every person in the team.

Conflict Management - Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement.

Influence & Persuasion - Able to convince others in both positive or negative circumstances; use tact when expressing ideas or opinions; present new ideas to authority figures; adapt presentations to suit a particular audience; respond to objections successfully.

Decision Making & Problem Solving - Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options.

Planning, Prioritizing, & Goal Setting - Able to prepare for emerging customer needs; manage multiple projects; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks.

Benefits:

• HMO and Life Insurance Eligible on Day 1
• 30 PTOs
• Hybrid-set up

#1 PH Workforce Delivering to the US

Bizforce and our medical billing division, MedCore Solutions, are seeking skilled Inpatient Medical Coders to join our growing team. As a Medical Coder at MedCore, you will be responsible for translating details from a patient's medical documents into medical codes for health insurance claims purposes. Additionally, you will be liaising with the client and team members for coding-related queries and concerns, performing audits for coding denials and missing information, and maintaining a tracking system for coded charts. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today!

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing.

We offer an expansive suite of administrative products and training to keep your practice and its employees safe and up-to-date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Translate details from a patient's medical documents into medical codes for health insurance claims purposes
•  Ensures accurate data entry of the coding and claims submission for services provided by physicians, including assigning the correct ICD and CPT codes
• Provides support to clinic/practice managers and staff in determining accurate coding and billing practices
• Liaising with the client/provider and team members for coding-related queries and concerns
• Perform audits for coding denials, missing information, and charts
• Maintain a tracking system for the charts coded and ensure work completion
• Research coding and claims questions thoroughly to maintain high-quality standards

Other Details

• The possible start date will be in 2 weeks or earlier
• 8-hour shift Monday-Friday (graveyard shift)
• Weekend days off
• Duration: Long term; Steady-state
  

Other Details

• Possible start date will be within two weeks or earlier
• 8-hour shift from Monday to Friday (graveyard shift)
• Weekend days off
• Duration: Long term and steady-state

• Must be AAPC/AHIMA certified coder
• At least 3-5 years of clinical experience in Medical Coding
• Knowledgeable in US Insurance Plan Structure and HIPAA regulations
• Good oral and verbal English communication skills as well as listening skills
• Capacity to navigate challenging situations with ease
• Willing to work in a graveyard shift (US time zone)

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

Quality Analyst for High Velocity Sales Team
Manila, Philippines

OVERVIEW

Quality Analyst manage and implement a company’s quality assurance and control systems to ensure proper execution of products and client satisfaction every time. People in this role are committed to ensuring the sales associates are executing their jobs on the phone flawlessly whenever possible

RESPONSIBILITIES
•    Direct audit activities 
•    Conduct same call observation and frequently evaluate effectiveness of the Business Development Representatives
•    Works in partnership with the Business Development Sales Manager to ensure that all associates are meeting call quality standards
•    Track trends and make recommendations for refresher and/ or up- training to the training and operations team
•    Establish priorities and ensure maximum usage of assigned resources
•    Implement, support, and manage practices for assuring that quality and processes are adhere to standards and internal quality audits
•    Coordinate control plans and action plans to achieve expected results
•    Lead, mentor, and develop sales associate to promote quality awareness and implement quality programs and initiatives
•    Facilitate or lead quality training on quality management tools
•    Ensure that the sales associates are updated regarding new products, processes, and services launched by the company
•    Ensures effective monitoring and evaluation of the sales associates on a regular basis
•    Device systems or matrix to identify opportunities areas of sales associates and ensure proper feedback via Quality emails, instant feedback, counseling, short coaching,
•    Strive for continual improvement of the existing quality monitoring systems and the processes by which they are developed
•    Conduct calibration sessions between the sales managers
•    Develop reports showing inspection and audit performance and improvement opportunities including daily quality score report, performance improvement initiative reports and monthly quality report
•    Develop new ideas to improve overall quality in the process
•    Conduct meetings regularly with inspection and audit team to help consistency in teamwork.
•    Involve in team driven actions to help improvements
•    Runs and analyzes reports and ensues that all reports are accurate and reliable
•    Assumes and performs other duties and responsibilities not specifically outlined here in
•    Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail
QUALIFICATIONS
•    Bachelor’s Degree preferred
•    2-3 years working experience in the related field in a BPO setting
•    Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
•    Accuracy and attention to detail
•    Teamworking skills
•    Results driven 
•    Highly organized 
•    Focus on great internal and external customer service 
•    Ability to manage multiple projects in multiple functional areas simultaneously 
•    Flexibility and adaptability to adjust to changing project needs in evolving situations
•    Independently exercise excellent judgment, discretion and sound reasoning in making important decisions
•    Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
•    Excellent professional communication skills required, both verbal and written
•    Must be able to interface with Board members and Partners and consistently exude a pleasant, polished, and professional image
•    Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
•    Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
•    Must demonstrate excellent interpersonal skills and a strong customer service acumen
•    Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
•    Required to interact effectively and efficiently with all levels of employees
•    Flexibility for overtime

Join the A-Team and experience the A-Life!

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is currently seeking a skilled and compassionate WFH US Medical Assistant with Dermatology experience to join our team. As a Medical Assistant, you will play a critical role in providing quality healthcare services to patients. This is a permanent work from home position that offers flexibility and the opportunity to work with a dynamic team of healthcare professionals.

Who We Are

MedCore Solutions (MCS) is a single source solution for healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Assist healthcare providers in patient examinations and procedures
• Interview patients and document basic medical history
• Obtain and record vital signs and medical history of patients
• Prepare examination rooms and ensure cleanliness and organization
• Administer medications and injections as directed by healthcare providers
• Coordinate patient referrals and follow-up care
• Update and maintain electronic medical records
• Provide patient education and support
• Collaborate with the healthcare team to ensure quality patient care
• Provide administrative support to ensure efficient operation of the office
• Answer and direct phone calls, take messages, and respond to inquiries
• Perform clerical tasks such as filing, transcribing, and faxing
• Coordinate and schedule appointments, meetings, and travel arrangements
• Maintain an organized filing system for both electronic and paper documents
• Assist in the preparation of reports, presentations, and correspondence
• Assist with project coordination by tracking progress and deadlines

Other Details:

Schedule: Mondays - Fridays 8 hr/day; 40 hr/week; Weekend days off

Timezone: EST

• At least 2 years of experience as a Medical Assistant or a Medical Secretary in a virtual healthcare setting
• Organize and schedule appointments
• Update and file medical records and insurance reports
• Proficient in using electronic medical record systems
• Knowledge of medical terminology and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Experience with calendar management and scheduling software is a plus
• Can start immediately or in 2 weeks
• Knowledge of Dermatology a plus

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

Inquiry Management

• First-line support of employees, managers, and executives for all general HR questions, seeking support in HR policies, processes, self-service transactions, and HR content on the online portal.
• Processes basic to complex HR and benefits transactions and supports the auditing of information
• Document calls and code as appropriate for reporting purposes
• End-to-end ownership for resolving inquiries, as well as for helping employees and managers learn about self-service capabilities.
• Provide accurate and efficient resolutions of issues and inquiries through multiple channels (e.g., phone, email/ticket, live chat, etc.) by following appropriate resolution/assessment methodologies (e.g., investigating and research)
• Utilizing knowledge management tools, educating employees on HR technologies
• Provide timely and reliable employee support that generates a high level of employee satisfaction and inspires confidence through effective communication, expert knowledge, and efficient escalation to resolve issues
• Communicate effectively (written or verbal) matching the style, needs, and level of understanding of the employee to support optimal interaction, through available employee support channels (phone, email, ticket management)

HR Administration

• Expert and skilled end user for Workday and other HR systems and tools
• Manage transaction workflows in the assigned region
• Respond to all employee verification requests and employment reference letters, etc.
• Identify process improvement opportunities focused and improving the effectiveness and efficiency of the Region or GBS Center, as well as sharing best practices with HR operations teams in other GBS Centers as appropriate.
• Recommend process improvements to drive efficiencies, knowledge, and consistencies in our procedures.
• Role may expand to include responsibilities for administration of additional HR processes

QUALIFICATIONS

Critical Experience:

• 6 months to 1-year related experience
• Ability to follow strict policy guidelines and recognize situations requiring call escalation
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
• Experience working in a Shared Services environment (HR Shared Services preferred)
• Experience in SAP, Workday (or similar), case management tools (Dovetail or SNOW preferred)
• Strong problem-solving, analytical, and critical thinking skills
• Excellent written and oral communication skills
• Ability to work in a collaborative team environment

Level Description
Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals.

Market Summary
Develops, implements, and maintains human resource information systems associated with the collection, retrieval, accessibility and usage of employee information for Human Resource department planning and activities. Maintains internal database files and tables and develops custom reports. Works with Human Resources personnel to evaluate HRIS software and hardware needs and may design new or modify existing HRIS to meet changing demands.

Impact
• Entry Level position.
• Decisions have a minimal impact on results, productivity and/or expenditures.

Communication
• Interacts with internal stakeholders within own department, as well as external stakeholders which may include clients and customers.
• Influences internal and external parties, who typically have shared interests, to achieve short-term departmental and team objectives. Represents the organization within area of responsibility.

Innovation
• Recognizes and resolves basic, routine, or common problems requiring analytical skills.
• Problems and issues faced are neither difficult nor complex.

Knowledge
• Applies basic theories, skills and practices to accomplish work assignments.
• Typically requires a bachelor's degree without previous experience.

Wrist Service Center is looking for an Information Security Specialist who will focus on governance, risk & compliance. You will take part in conducting risk assessments, establishing governance, writing policies & procedures as well as implementing and auditing security controls.  Applicants are not required to hold profound skills within all areas, but at least some of the areas. Note that we are looking for multiple candidates for this position and expect that these candidates complement one another on the different required skills

What you'll be doing:

Risk Management

• Conduct risk assessments on systems, vendors, threats, controls and more. 
• Review risk assessments from team-members
• Assist the CISO and other team members in developing and tuning our GRC tools. 

Policy and procedure development

• Utilize best practice frameworks to define policies and procedures. 
• Assist other departments with writing procedures in alignment with our policies. 
• Review already defined documentation. 

Implement and audit security controls 

• Based on the requirements set in our policies and procedures, implement the relevant controls in the organization, along with relevant stakeholders. 
• Monitor/audit implemented controls to ensure their effectiveness. 

What we're looking for:

• Bachelor’s degree in any course. Graduates in Information Security, Computer Science, Software Engineering, or similar is preferred but not required
• Not required, but holding a CISSP, CISM, CRISC, or ISO 27001/27002/27005 is a plus. Certifications within the NIST 800-53 or similar are also relevant
• Great English communication skills
• Knowledge in:
• Risk Analysis / Risk Management
• Third-Party Risk management 
• Control implementation
• Control Auditing
• Writing Policies and Procedures on Information Security
• Management Reporting
• Business Contingency Management
• Third-party Risk Management

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work set-up: On-site

Wrist Service Center is looking for an Information Security Lead. The perfect candidate holds a profound understanding of both GRC and operational aspects of Information Security and is preferably an Information Security Architect. This position will be reporting to the CISO and acting as a team lead for currently 4 local information security Specialists at the Manilla office, while also conducting tasks related to the field. The position will be closely working with HQ Security in Denmark. The entire Manilla team is considered part of the Information Security department, led by the CISO.  

As this security team in Manilla is only just being established, the entire team will take part in defining the capabilities of the team – naturally in collaboration with the HQ Security team and the CISO himself. 

Note that we are also looking for Information Security Specialists with a focus on Governance, Risk, and Compliance, as well as a Team Lead for the Information Security personnel at Manila. You can find those job postings here: https://bit.ly/SR_WSCCareers

What you'll be doing:

Lead the Information Security Team at the Manila office

• Define and align initiatives and tasks with the CISO
• Assist the CISO in 
  • Ensuring high work satisfaction among the Manilla Team
  • Ensuring the Manilla team is trained.
  • Managing our backlog and sprints.
• Define the capabilities of the information security department.  

Risk Management 

• Assist in ensuring quality and necessary pace in assessments. 
• Conduct and review Risk Assessments. 
• Monitor/Audit risks and controls 
• Take the top lead on Third-Party Risk management

Operational Security

• Take part in managing our incidence response capability (Roles, training, playbooks)
• Take part in managing our Vulnerability Management. 
• Assess Security Architecture 

What we're looking for:

• Bachelor’s degree in any course. Graduates in Information Security, Computer Science, Software Engineering, or similar is preferred but not required
• Not required, but holding certifications like Azure Architect, Azure Security, OSCP, OSEP, CISSP, Security+, ISO27001, CISM, CRISC is a plus
• Great English communication skills
• Proven leadership experience
• Knowledge in:
  • Risks management
  • Third-Party Risk Management
  • Control Management
  • Frameworks like ISO 27001/27002/27005, NIST 800-53, NIST CSF, etc. 
  • Defining policies and procedures
  • Network Security
  • Cloud Security (Azure) 
  • MDR/SIEM/Log Analytics 
  • Incident Response
  • Vulnerability and Penetration Testing
  • Identity and Access management (IAM)
  • Technical Security and Risk assessments
  • Disaster Recovery Planning
• Not afraid to challenge the CISO on professional aspects

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila City

Work setup: On-site

The Internal Recruitment (TAP) team in Manila is responsible for sourcing, engaging, and attracting the best people into Allegis Global Solutions across the entire APAC region and Recruitment Sourcing Specialists are a critical part of the success of our business.

As a Talent Acquisition Sourcing Specialist, you will be responsible for sourcing, screening, and attracting suitable candidates. In this role, you will have a strong focus on direct sourcing, so you will need to be comfortable with headhunting and engaging passive candidates. You will ensure accurate and up-to-date candidate information is entered into our Applicant Tracking System and building out our talent communities to guarantee we have a strong pipeline of candidates for current and future roles.

As the first point of contact with candidates, you will play a critical role in optimizing the candidate experience and branding Allegis Global Solutions as an employer of choice. You will work closely with an onsite Talent Acquisition Business Partner to provide input into sourcing strategy and real-time feedback on sourcing strategy effectiveness.

Reporting to the Sr Recruitment Relationship Manager, you will assist in driving best practice sourcing strategies and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.   

Suitable candidates will have strong experience with direct sourcing and headhunting passive candidates using both traditional and innovative recruitment methodologies, as well as experience recruiting on various social media platforms. You must also have strong candidate management experience and love building strong relationships with candidates.

Your duties may include, but are not limited to:

• Implementing the sourcing strategy and sourcing qualified candidates for open positions in a designated functional area of the client’s organization.
• Utilizing a variety of sources in line with the client’s branding and social media policies with a focus on direct sourced (passive) candidates.
• Responsibility for being the first point of contact for candidates, delivering exceptional candidate care and ensuring that candidates are effectively pre-screened before inclusion into the recruitment process.
• Qualifying candidates for skill, cultural, and motivational fit, utilizing behavioral based approach and screening criteria defined by the client.
• Maintaining timely and accurate information on all candidate interactions in the database.
• Proactively pipelining talent and creating pre-qualified candidate talent pools in line with the client’s workforce plans.
• Maintaining contact with existing talent pool candidates to obtain and capture up to date market intelligence and briefing them on potential current and future opportunities.
• Assisting with development and implementation of candidate initiatives such as candidate newsletters, marketing campaigns, sourcing strategies, etc.

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

RESPONSIBILITIES

• Process debit requests utilizing multiple data points for authorization.
• Supporting role to analyze, evaluate and approve point of sales claims.  Reconciles discrepancies with global distributors.
• Assist Channel Pricing Analyst with quarterly price reviews and execute administrative tasks associated with the published price schedule. 
• Provides management with inputs regarding claim estimates and projected quarterly scheduled revenue.
• Manages the quarterly stock rotation activities which includes advising distributor of return value, reconcile stock with business units, and issue documentation and instructions to distributors.
• Proactively identifies areas for improvement in current procedures or policies.
• Supports channel management, as needed, with executive summary reports regarding claims, point of sale, price schedule changes and special projects.

ESSENTIAL REQUIREMENTS:

• Bachelor’s degree in a related field plus a minimum of 5 years business experience within the semiconductor industry
• Strong attention to detail and ability to work under tight deadlines.
• Excellent written and oral communication skills in order to effectively communicate with  internal and external personnel.
• Proficient in MS-Office Suite of products; 
• Elevated analytical skills. Ability to assess multiple data points to derive financial conclusions.

OVERVIEW

We are looking for a reliable Quote Desk Specialist. He/ She will play a vital part in supporting the various Sales Teams within our organization. The primary goal of this role is to generate quote requests on behalf of the Sales Representatives and assist with the pre-sale document generation.  The Quote Desk ensures smooth running of our company’s offices and contributes to driving sustainable growth.

A SNAPSHOT OF YOUR ROLE

• Product Quoting experience in IT related Industry
• Knowledge of ConnectWise suite is a PLUS but not required
• Use of Salesforce is a PLUS
• Excellent organizational skill
• Familiarity with office management procedures and basic accounting principles
• Excellent knowledge of MS Office, database software (Excel), spreadsheets with intermediate formula
• Runs and analyzes reports and ensues that all reports are accurate and reliable
• Assumes and performs other duties and responsibilities not specifically outlined here in
• Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail

A BIT ABOUT YOU

• Bachelor’s Degree preferred
• 2-3 years working experience in the related field in a BPO setting
• Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
• Accuracy and attention to detail
• Interpersonal skills
• Teamworking skills
• Results driven
• Highly organized
• Focus on great internal and external customer service
• Ability to manage multiple projects in multiple functional areas simultaneously
• Flexibility and adaptability to adjust to changing project needs in evolving situations
• Independently exercise excellent judgment, discretion, and sound reasoning in making important decisions
• Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent professional communication skills required, both verbal and written
• Must be able to interface with our Partners and consistently exude a pleasant, polished, and professional image
• Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
• Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
• Must demonstrate excellent interpersonal skills and a strong customer service acumen
• Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
• Required to interact effectively and efficiently with all levels of employees
• Flexibility for overtime

Join the A-Team and experience the A-Life!

Position : Senior PHP Developer

Working Hours : Monday to Friday, EST (Eastern Standard Time), flexible working hours

Salary Range : 1,500 - 2,200 USD/month

Holiday : TBD

About the company:

Fusing innovation with precision, our expertise spans the pillars of modern digital enterprise: Managed IT, Cybersecurity, Software Development, and Datacenter solutions. With each engagement, we elevate the standards of technology solutions, ensuring our clients navigate the digital landscape with resilience and agility.

Duties and Responsibilities:

• Develop and maintain backend functionalities using PHP.
• Collaborate with the development team to design, implement, and maintain WordPress plugins.
• Write clean, efficient, and secure code for various web applications.
• Troubleshoot and debug issues related to PHP code and WordPress plugins.
• Optimize application performance and ensure scalability.
• Stay updated on the latest PHP and WordPress development trends and best practices.
• Mentor junior developers and provide guidance on PHP and WordPress plugin development.

• 5+ years of experience in PHP development, with a focus on backend development.

• Strong proficiency in PHP and MySQL.
• Experience working with WordPress and developing custom plugins.
• Knowledge of WordPress coding standards and best practices.
• Familiarity with web development frameworks such as Laravel or Symfony.
• Solid understanding of software development lifecycle and version control systems.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a team environment.

As a Medical Scribe, you will play a crucial role in supporting healthcare providers by accurately transcribing medical information into Electronic Medical Records (EMR) systems.

Operating in a virtual environment, you'll need to excel in independent work, maintain meticulous attention to detail, and exhibit exceptional typing and computer skills. Your role will involve transcribing various forms of medical documentation, including audio recordings, live conversations, and written notes, into EMR systems with precision and efficiency.

Responsibilities:

• Accurately document patient encounters, including medical histories, eye examinations, and treatment plans, in Eyefinity, the electronic medical record (EMR) system.
• Assist optometrists during patient examinations by recording findings, test results, and treatment recommendations in real-time.
• Coordinate with the pharmacy to send prescriptions and ensure timely delivery of medications to patients.
• Facilitate communication between the optometrist and other healthcare providers by sending referrals and coordinating follow-up care as needed.
• Answer phones and greet patients in a professional and friendly manner, providing assistance and directing calls to appropriate staff members.
• Accurately Document Patient Encounters: Utilize Eyefinity, the electronic medical record (EMR) system, to meticulously document patient encounters, encompassing medical histories, eye examinations, and treatment plans. Ensure all entries are accurate, timely, and compliant with regulatory standards.
• Assist Optometrists During Examinations: Collaborate closely with optometrists during patient examinations by diligently recording findings, test results, and treatment recommendations in real-time. Maintain attentiveness and precision to capture all relevant information effectively.
• Coordinate Prescription Management: Interface with the pharmacy to transmit prescriptions promptly and ensure the timely delivery of medications to patients. Uphold accuracy in prescription details and facilitate seamless communication to meet patient needs efficiently.
• Provide Professional Reception Services: Extend courteous and professional phone etiquette and in-person greetings to patients, offering assistance and directing calls to appropriate staff members promptly. Maintain a welcoming environment conducive to patient comfort and satisfaction.
• Efficient Appointment Management: Manage the clinic's appointment calendar adeptly, scheduling patient appointments and ensuring optimal utilization of clinic resources. Exercise proficiency in appointment scheduling software to streamline scheduling processes.
• Insurance Verification and Claims Processing: Verify patient insurance coverage and eligibility accurately, process insurance claims efficiently, and assist with pre-authorizations for procedures and treatments. Ensure adherence to insurance protocols and facilitate seamless billing procedures.
• Update Patient Information: Maintain accuracy and completeness of patient information and medical records in the practice management system (PMS) and EMR. Uphold strict confidentiality and compliance with HIPAA regulations and patient privacy laws.

• Demonstrated experience as a Medical Scribe, with a minimum of 30 hours of scribing experience, preferably in an optometry or healthcare setting.
• Background in medical receptionist or administrative assistant roles.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal abilities, emphasizing exceptional customer service to patients.
• Proficiency in computer skills, encompassing experience with EMR systems, PMS systems, and the Microsoft Office Suite. Adaptability to learn and navigate new software applications efficiently.
• Ability to work both independently and collaboratively as part of a cohesive healthcare team.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Willingness to work on Pacific Daylight Time (PDT) schedule. 
• Own a Laptop or Desktop with 8GB RAM, Core i5 or above, and Microsoft Office. Plus, a reliable internet connection (at least 10 Mbps).

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES

Job Title : Digital Marketing Specialist

Salary Range : $900-1500/month

Schedule : Flexible with 4 hours overlap

About the Company:

Support Shepherd is a leading customer support service provider offering virtual assistance, email and live chat support, and social media management. We provide exceptional support to businesses across various industries, allowing them to focus on their core operations while ensuring excellent customer experiences.

Responsibilities:

• Create and implement content and Ads to enhance brand awareness, engagement, and generate leads.
• Develop, execute, and manage content on various channels including blog posts, social media (images and videos), emails, website copy etc.
• Develop, test, execute, optimize, and manage Ads on various channels including Google, Facebook, and TikTok (+shorts and reels).
• Conduct research on key topics to produce educational and engaging Ads that resonate with our target audience. Big plus if you are interested or knowledgeable about law or coding.
• Understand best practices of SEO and optimize content creation to improve search engine visibility and to drive traffic and engagement.
• Evaluate metrics related to Ad performance and leverage insights to optimize.

• Graduate of BS in Communications, Marketing, or Business with a minimum of 6 years of (not a deal breaker) experience in digital marketing OR a proven track record for US market
• Has created and optimized ads on FB and Google and Tik Tok. Must be experienced in Google Analytics 4 and other ad platforms.
• Strong communication skills, including copywriting, narrating, and editing ads. Can create excellent ads (images and short form videos)
• Excellent analytical skills and data-driven decision-making.

HIRING FILIPINO CITIZENS RESIDING IN THE PHILIPPINES

Job Title: Business Development Representative

Pay Range: $1200

Work Schedule: Monday to Friday ( US Time Zone)

Type of Contract: Independent Contractor

Responsibilities:

• Cold Outreach to Potential Sponsors:
• Generate lead lists for potential sponsors interested in our newsletter.
• Craft compelling cold email sequences to engage and attract potential sponsors.
• Initiate and manage outreach campaigns to establish connections with potential sponsors.
• Lead Generation:
• Utilize various tools and platforms to create targeted lead lists.
• Implement strategies to identify and engage potential leads for our products/services.
• Continuously optimize lead generation processes to enhance effectiveness.
• Scheduling Sales Calls:
• Work closely with the sales team to understand their requirements and goals.
• Schedule and coordinate calls with qualified prospects for the sales team.
• Maintain a systematic approach to managing and tracking scheduled calls.
• Sales Campaign Management:
• Execute outbound sales campaigns, ensuring alignment with company objectives.
• Monitor and analyze campaign performance metrics to make data-driven improvements.
• Collaborate with the sales team to refine outreach strategies based on feedback and results.

• Lead List Creation:
• Demonstrated ability to create targeted lead lists using various tools and methodologies.
• Experience in identifying and categorizing potential sponsors for newsletters.
• Cold Email Sequences:
• Proven track record of crafting effective cold email sequences that yield positive responses.
• Strong written communication skills with the ability to tailor messages to different audiences.
• Prospect Calls:
• Experience conducting calls with prospects, demonstrating effective communication and interpersonal skills.
• Proficiency in managing and scheduling calls efficiently.
• Outbound Sales Campaigns:
• Previous success in running outbound sales campaigns, preferably in the US market.
• Ability to adapt strategies based on campaign performance and feedback.
• Sales Team Collaboration:
• Strong collaboration skills to work closely with the sales team, understanding their needs and objectives.
• Proactive communication to ensure a seamless flow of information between outreach and sales teams.

Join our dynamic team as an Executive Assistant and Operations Coordinator and play a crucial role in supporting company leadership. Your experience as a skilled executive assistant, scheduler, and coordinator will shine as you manage complex schedules, plan travel arrangements, and coordinate events. As a valuable team player, you'll contribute to the operational and administrative efficiency of our fast-growing organization.

• Efficiently manage executive schedules, appointments, and meetings
• Organize domestic and international travel logistics
• Plan and execute company events, meetings, and conferences
• Coordinate communication between leadership and various teams
• Perform administrative tasks to ensure smooth operations

• Food Allowance
• Government Benefits
• 13th Month pay
• Work Equipment
• Night Differential if applicable (10% of hourly rate)
• 20 Leaves (after 6 months)
• Holiday pay (200% on Regular holidays; 130% on Special holidays)
• Overtime pay (max of 10.25 hrs/day)
• Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
• HMO (after 6 months)

#li-remote

A rapidly growing, fully remote company with a small, dynamic team spread across different time zones. The headquarters are on the West Coast in Seattle, with team members in New York, India, France, and Estonia. The company is known for its decentralized structure, a hunger for innovation, and rapid growth, supported by established companies.

Role Overview

We are seeking a detail-oriented Sales Support professional to join our team. The role primarily involves analyzing sales data, strategizing offers, and maintaining effective communication with customers and internal teams. The ideal candidate will possess excellent organizational skills, strong communication abilities, and a proactive approach to supporting sales initiatives. This position plays a crucial role in optimizing sales strategies and enhancing overall customer satisfaction.

Responsibilities

• Review historical customer sales data to identify buying patterns, price points, and items of interest.
• Strategize weekly offers based on daily inventory file analysis to ensure effective inventory management.
• Email customers categorized offers to keep them informed about available inventory.
• Follow up on offers with phone calls to enhance customer engagement and conversion rates.
• Coordinate with warehouses for pictures, samples, and cases per pallet for specific items as required.
• Deliver samples to buyers' offices to facilitate purchasing decisions.
• Conduct store visits to conduct competitive analysis and gather market feedback.
• Provide general sales and customer service support to team members as needed.

• Previous experience in sales support or a related field preferred.
• Strong analytical skills with the ability to interpret sales data and trends effectively.
• Excellent communication skills, both written and verbal.
• Ability to coordinate and communicate effectively with internal teams and external stakeholders.
• Proactive and self-motivated attitude with the ability to work independently.
• Knowledge of inventory management principles is a plus.
• Willingness to travel for store visits and customer meetings as required.
• Bachelor's degree in business administration or a related field is desirable but not required.
• Proficiency in Microsoft Office suite and CRM software is preferred.

Fully remote work, competitive salary, fixed shift

Position : Hubspot Support

Salary Range : $1250-$2500 

Working Hours : TBD

Responsibilities:

• Develop, implement, and manage marketing campaigns that promote the services of our clients.
• Build and manage the company's HubSpot account, ensuring seamless integration and optimization of all marketing tools.
• Customize and edit email communications to align with client branding and campaign objectives.
• Collaborate with the design and content teams to ensure cohesive and effective marketing messages.
• Analyze campaign performance and generate insightful reports to guide strategy adjustments.
• Stay abreast of HubSpot features and digital marketing trends to continually enhance our marketing efforts.

• 1-3 years of proven experience in digital marketing, with a strong focus on HubSpot platform management.
• A bachelor’s degree in Marketing, Communications, or a related field is preferred.
• Exceptional copywriting and editing skills, with a keen eye for detail.
• Highly proficient in English, with exemplary communication, reading, and writing abilities.
• Solid understanding of website management and optimization.
• Ability to work collaboratively in a fast-paced environment, utilizing platforms like Slack for effective communication.
• Creative thinker with a results-driven approach to problem-solving and campaign management.

HIRING FILIPINO CITIZENS RESIDING IN THE PHILIPPINES

Job Title: Creative Designer

Pay Range: $1000 - $1500/month

Work Schedule: Monday to Friday ( Middle East Working Hours)

Type of Contract: Independent Contractor

Responsibilities:

• Ability to create assets for paid marketing ads on social media.
• Ability to create graphics for sponsors of our newsletter.
• Ability to take data and create visually appealing charts.
• Develop ad creatives based on provided requirements.
• Create visually appealing and effective short-form video ads (UGC Ads) and static ads.
• Collaborate with the marketing team to understand campaign objectives and target audience.
• Stay updated on industry trends and incorporate fresh ideas into the creative process.
• Ensure all creatives adhere to brand guidelines and maintain a consistent visual identity.
• Revise and iterate on designs based on feedback from the marketing team.

• At least 3 years of experience working as a creative strategist or an Ads graphic designer in an agency or with the brand.
• Understanding of Facebook Ad
• Proven experience as a Graphic Designer or Creative Strategist, with a strong portfolio showcasing a diverse range of Ad design projects.
• Proficiency in graphic design software such as Figma or Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects).
• Knowledge of current design trends and best practices in both static and video formats(Especially Hormozi style Ad creatives)
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
• Ability to work under tight deadlines and manage multiple projects simultaneously.

Leads Verification Specialist
BGC Site, Taguig, Philippines
Reporting to: Team Leader

We’re an award-winning global outsourcer providing contact center and back office services. As a Leads Verification Specialist, your role is integral in keeping

our customers happy and contributing to the success of our organization.

As a Leads Verification Specialist you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.

A SNAPSHOT OF YOUR ROLE

As a Leads Verification Specialist, you’ll primarily be responsible for gathering accurate marketable data from the targeted universe and entering this information into a proprietary data-entry system, demonstrating the highest expertise in speed of entry, accuracy of content and professionalism in any direct company contact.

Using various research methods (primarily telephone-based), this position is required to ask a prescriptive list of questions of each company, and ensure key performance indicators are achieved on a daily basis. Some of these KPIs include a targeted number of positive outcomes each day; depth of content updated; and a qualitative assessment, which measures both accuracy of content and the engagement quality of the call.

Your day could see you:

• Verify / update company information via a telephone interview (or web research as required) using a set template of questions/data elements requiring verification/update. 
• Work diligently to meet daily/weekly/monthly as prescribed to meet monthly conversion and volume targets.
• Answer any queries or questions posed by subject companies, the purpose of the call, and the future use of the information contained on the database.
• Direct any other queries to the relevant department/person.
• Represent the company in a professional and courteous manner at all times.

A BIT ABOUT YOU

• Excellent communicator in English language (written and spoken).
• Knowledgeable about contact center operations and metrics preferably in Australian lines of business
• Must, at least, have finished high school.
• With strong interpersonal, customer service/sales/up-selling skills
• Intermediate to Advanced Microsoft office applications skills
• Helpful, patient and friendly attitude with a drive to take on new challenges and learn
• Possesses excellent attention detail
• Exceptional listener; able to comprehend well.
• Open to working in shifting schedules.

WHAT SUCCESS LOOKS LIKE FOR YOU

• Achievement of pre-defined KPIs and SLAs.
• Excellent feedback from customers, internal and external.

Join the A-Team and experience the A-Life!

Superstaff is seeking a Data Protection Officer (DPO) with expertise in pertinent privacy or data protection policies and practices. The ideal candidate should possess a comprehensive understanding of the processing operations conducted by the Personal Information Controller (PIC) or Personal Information Processor (PIP), including their information systems, data security, and data protection requirements. Familiarity with the sector or field of the PIC or PIP, as well as their internal structure, policies, and procedures, would be advantageous for the DPO role.


Responsibilities of the DPO include:

• Monitor the PIC’s or PIP’s compliance with the DPA, its IRR, NPC issuances, and other applicable laws and policies. This involves:
• Collecting information to identify processing operations, activities, measures, projects, programs, or systems of the PIC or PIP and maintaining records.
• Analyzing and ensuring compliance of processing activities, including security clearances issued to and compliance by third-party service providers.
• Informing, advising, and issuing recommendations to the PIC or PIP.
• Ensuring renewal of accreditations or certifications necessary to maintain required standards in personal data processing.
• Advising the PIP or PIP on the necessity of executing a Data Sharing Agreement with third parties and ensuring compliance with the law.
• Conduct Privacy Impact Assessments for activities, measures, projects, programs, or systems of the PIC or PIP.
• Advise the PIC or PIP regarding complaints and/or the exercise by data subjects of their rights (e.g., requests for information, clarifications, rectification, or deletion of personal data).
• Ensure proper data breach and security incident management by the PIC or PIP, including preparing and submitting reports and documentation to the NPC within the prescribed period.
• Inform and cultivate awareness on privacy and data protection within the organization, including relevant laws, rules, regulations, and NPC issuances.
• Advocate for the development, review, and/or revision of policies, guidelines, projects, and/or programs of the PIC or PIP relating to privacy and data protection, adopting a privacy by design approach.
• Serve as the contact person of the PIC or PIP regarding data subjects, the NPC, and other authorities in matters concerning data privacy or security issues or concerns.
• Cooperate, coordinate, and seek advice from the NPC regarding data privacy and security matters.
• Perform other duties and tasks assigned by the PIC or PIP to further data privacy and security interests and uphold data subjects' rights.

Except for items (a) to (c), a COP shall perform all other functions of a DPO. Where appropriate, they shall also assist the supervising DPO in their functions.

Additionally, the DPO must prioritize activities and focus efforts on issues presenting higher data protection risks, considering the nature, scope, context, and purposes of processing.

• Bachelor's degree in a relevant field such as law, IT, or cybersecurity
  Minimum of 1-3 years of experience in privacy, data protection, or compliance roles
• Strong understanding of data protection laws and regulations.
• Excellent communication and collaboration skills.
• Analytical mindset with problem-solving abilities.
• Commitment to upholding ethical standards and privacy principles.

• HMO with 1 free dependent upon hire
• Life Insurance
• 20 PTO credits annually
• VL and SL cash conversion
• Annual Performance-Based Merit Increases and Employee Recognition
• Great Company Culture
• Career Growth and Learning
• A laptop will be provided by the company
• 35,000 - 45,000 monthly salary

ScreenConnect Representative

Manila, Philippines

OVERVIEW

            The ScreenConnect Representative provides support for the sales team. This role is responsible for generating new business opportunities by prospecting through leads to engage potential partners. This role works in partnership with the sales team to begin the forefront of the sales process.

A SNAPSHOT OF YOUR ROLE

• Research on prospects and customers and find innovative ways of engaging with them to drive sales.
• Initiate sales process by scheduling appointments.
• Perform outbound customer calls to promote and sell a product or service.
• Create, maintain and update database of customers with complete information and emails.
• Send or email product literature, brochures, catalogues and other campaign material.
• Deliver high level sales presentations to owners of small targeted businesses.
• Communicate the value of our IT Management Platform.
• Secure trial evaluations that lead to annual agreements.
• Manage sales opportunities through pipeline stages.
• Refer customers’ needs or inquiries to appropriate departments like sales
• Achieve sales goals for new partner agreements.
• Maintain professional and technical knowledge in order to effectively communicate company capabilities to existing new prospects.
• Attend trainings to stay up to date with the specifications of new products and service offerings

A BIT ABOUT YOU

• Relevant experience in presenting to North American prospects
• Solid background in outbound sales
• Business to business (B2B) experience is preferred
• Remarkably energetic and motivated
• Excellent communication skills
• Above average objection handling abilities
• Highly adaptable and persistent
• Strong work ethic and a positive attitude along with a desire to learn
• Full-time position

Join the A-Team and experience the A-Life!

Looking for a highly skilled individual ready to revolutionize the world through relentless determination. Join us as a PCB Engineering Senior Specialist and immerse yourself in a role where innovation meets impact. Take charge of PCB Engineering and Brand Experience Implementation, mastering the art of Digital Twin, Simulation, and DFX. Embrace the challenge of Automation and Compliance, ensuring seamless operations. Dive deep into Performance and Analytics, shaping strategies for excellence. Your expertise will drive Cost Efficiency, optimizing resources for maximum effect. If you're a visionary with a hunger to drive change, this is your platform to make history. Join us in reshaping industries and forging a brighter future, one breakthrough at a time.

WHAT IS YOUR ROLE

We’re looking for a detail-oriented Accounts Payable Specialist that’ll play a crucial role in ensuring

timely and accurate processing of vendor invoices, maintaining positive relationships with vendors, and

contributing to the smooth flow of financial operations.

WHAT WILL YOU DO

Bill.com:

● Enter and verify vendor invoices in Bill.com, ensuring accuracy and completeness of information.

● Utilize Bill.com approval workflow to route invoices for internal review and authorization.

● Manage exceptions and discrepancies, communicating effectively with vendors and internal stakeholders.

● Prepare weekly payment proposal for review by Accounts Payable Manager.

Accounts Payable Processing:

● Reconcile vendor statements and investigate discrepancies.

● Maintain accurate and organized records of all payables activity.

● Assist with month-end close activities.

● Participate in ad-hoc projects.

Vendor Management:

● Communicate effectively with vendors regarding invoices, payments, and account inquiries.

● Collection of documents for vendor onboarding and importing data into our AP system.

● Assist with updating and maintaining vendor information in Bill.com and internal systems.

● Assist with resolving vendor disputes and issues.

YOU HAVE…

• Minimum of 2 years of experience working as an Accounts Payable Clerk.
• Strong data entry and proofreading skills.
• Attention to detail and ability to maintain accuracy in an environment of fast growth.
• Ability to work independently and manage multiple priorities effectively.
• Positive attitude and commitment to teamwork.

.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

• Prepare Take-offs of construction projects
• Prepare estimates of construction projects
• Liaise and obtain vendor prices and quotes
• Prepare a comparison schedule
• Prepare tender submission and quotes
• Manage the project budget against actuals for tendered projects
• Prepare architectural drawings
• Create Revit families
• Prepare finishing, doors and building schedules in Revit and Microsoft

Join the A-Team and experience the A-Life!