Total 14 Full-time job vacancies in pasay national capital region

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

JOB TARGET

As Cargo Sales Manager, you will be directly and independently responsible for the end to end sales of international air cargo services and products. Reporting to the Head of Sales you will formulate and implement sales strategies in line with the overall country and regional objectives and maximize the airlines market share revenue earnings within the cargo sales market. This includes market segmentation and yield management while ensuring pricing strategies are sufficiently competitive to achieve optimum levels of revenue and traffic with major customers – direct customers, forwarders, brokers, integrators - suppliers, and also other airlines.

• Establishes and sustains robust, long-term relationships with principal clients.
• Serves as the primary point of contact for key accounts, promptly addressing concerns and delivering effective solutions.
• Recognizes opportunities to enhance sales volume within established accounts.
• Perform systematic evaluations of agent performance and generate reports incorporating sales and financial metrics.
• Formulates account strategies aimed at business growth and achieving or surpassing sales objectives.
• Engages in contract negotiations and establishes terms of service with significant clients.
• Maintains high levels of customer satisfaction to foster retention and expansion of key accounts.
• Tracks performance metrics and analyzes data to ensure service standards are upheld.
• Collaborates closely with internal teams to promote a cohesive approach to account management.
• Provides updates on market trends, competitor actions, and developments within the industry.
• Offers insights and feedback to guide strategic planning and the development of products or services.
• Keeps detailed records of account activities, communications, and progress.
• Leverages market intelligence to anticipate and adapt to industry changes.
• Coordinates with operations to guarantee smooth service delivery and an outstanding customer experience.

JOB REQUIREMENTS：

1. Minimum of 5 years of proven experience in a Sales Management capacity within the Air Cargo/logistics sector, coupled with comprehensive knowledge of Air Cargo Sales & Marketing on a national or regional level.
2. Demonstrated success in developing and executing effective marketing and sales initiatives for an Airline Cargo/logistics organization, along with a proven ability to establish new revenue streams.
3. Extensive Cargo/Logistics sales experience, encompassing overall business-to-business sales & marketing expertise.
4. Outstanding communication skills; proficiency in English is an additional asset.
5. Strong analytical and problem-solving abilities, applicable to both short-term tactical and long-term strategic situations.
6. A well-organized and highly professional individual, focused on achieving tangible results.
7. Possesses a strong business acumen and the capacity to exercise sound judgment during negotiations.

Are you a video editor who can create both scroll-stopping social content AND compelling long-form videos? An Australian marketing agency is looking for a direct response video specialist who understands what makes ads convert.

You'll create high-performing video content for Meta Ads, working directly with our Australian team. We're looking for someone who obsesses over hook rates and understands how to capture attention in the first 3 seconds.

This is a full-time role working Monday-Friday Sydney hours (9am-5pm AEDT), where you'll be:

• Creating scroll-stopping short-form video ads
• Editing conversion-focused VSLs
• Taking ownership of video performance
• Optimizing for hook rates and engagement
• Contributing to creative strategy

Essential:

• 5+ years video editing experience
• Direct response video editing experience
• Advanced skills in Premiere Pro and After Effects
• Portfolio MUST include Facebook Ad examples
• Strong English communication skills
• Experience creating hooks that convert
• Ability to work independently and take initiative
• Reliable internet + backup connection
• Quiet home office setup
• Available to start within 14 days

Bonus Points:

• History of improving ad performance metrics
• Experience with testimonial video editing
• Track record working with Australian/Western clients
• Understanding of direct response principles

• Competitive Salary: PHP 760,000 to 937,000 yearly ($13K-16K USD)
• Direct Employment: Work directly with an Australian agency (no middleman)
• Growth Opportunities: Regular feedback and performance metrics
• Full Benefits Package: Including paid leave
• Professional Development: Work on diverse, challenging projects
• Core Team Member: Not a contractor position
• Location Freedom: Work from home anywhere with reliable internet

What will a normal day look like?

You will engage customers, build rapport, retain  & save customers by understanding their needs and offering value added solutions that will drive brand loyalty and advocacy for Telstra. You will also be required to:

• Navigate through multiple systems and customers whilst maintaining customer engagement through messaging
• Address concerns from new and existing customers
• Work a rotating roster, Monday - Sunday, 5am - 11pm (potential graveyard, weekend and overtime shifts)
• Work towards achievable Customer Service, Saves and Sales targets and KPIs
• Provide class leading customer experiences

If you have previous chat, customer service or sales experience, love technology and are looking to kick-start your career, you could be just the person we are looking for.

We are looking for a dedicated and customer-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for answering customer inquiries, resolving complaints, providing product information, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and the ability to manage multiple tasks efficiently.

Join our team as a Tier-1 Player Support Representative. You will be part of a team providing chat and email support for gamers by maintaining positive, empathetic, and professional attitude towards players and delivering high level of experience.

In this part-time role, you'll have the flexibility to choose shifts or time based on your availability.

Service Duration: The service shall span a period of six months.

Pre-project Training: You shall undergo a paid training as needed prior to participating in the project.

Refresher Training: You shall maintain and update your knowledge by participating in refresher training every X weeks/days without any compensation, as a prerequisite for continuing their services with PTW.

Work Schedule: Your work schedule will be flexible, with shifts made available for your selection according to your preference. However, you shall agree and understand that the allotment of shifts shall purely be on a first come-first served basis. The schedule will be forecasted on a weekly basis from Sunday to Saturday, inviting all participating freelancers to self-schedule.

Schedule Changes: While the forecasted schedule may undergo minimal changes (additional or removal), you will be notified promptly of any alterations.

Grab Shift: You agree to grab a minimum of 6 to 8 hours daily or a total of at least 30 to 40 hours weekly. The minimum requirement will not apply during periods of low service demand. Such period will be determined at the sole discretion of PTW.

Commencement of the Project: Successful completion of the pre-project training period, and one (1) week nesting period is a must. PTW shall be liable to compensate the Consultant as specified in the payment summary details for services rendered.

You are required to submit a BIR registered service invoice every month (You must be a registered Freelancer/Individual Contractor).

Responsibilities:

• Promptly respond and help players with their questions, queries, and problems either via email and/or chat.
• Resolve player complaints and problems by quickly identifying the issue, troubleshoot effectively, provide accurate information, and follow up to ensure correct resolution.
• Explain and guide customers through product features and functionalities.
• Stay focused on the quality by ensuring consistency and adherence to high standards.
• Communicating, coordinating & collaborating with team members and colleagues to provide customers with best possible solution to their problem.
• Maintain an average handle time of 8 minutes on email and 12 minutes on chat.
• Handle up to three concurrent chats while working on chat channel.
• To deliver customer satisfaction level of 70% or above.
• Participate in daily pre-shift huddles/meetings to remain up to date with any changes in policies and process.

Minimum Technical Requirements for this job include:

• Windows/Apple laptop or desktop
• Latest processor and operating system
• Minimum of 4 GB RAM
• Microphone and audio enabled
• Available free USB port
• Internet speed: 20 mbps or higher

Ideal candidates must have the following:

• Strong written & verbal communication skills.
• Full proficiency in English languages.
• Logical, analytical, and reasoning skills.
• Fair knowledge about gaming and gaming platforms such as Xbox, PlayStation, Nintendo & PC.
• The willingness to adapt to our working style and method.
• Good computer skills and fair networking knowledge.
• A positive, empathetic, and professional attitude towards players at all times.

What we expect of you, day to day.

• Daily execution of payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs for JIT

• Manage the correct allocation of incoming liquidity within agreed times scales

• Investigate and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)

• Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues as quickly as possible and minimise service/client impact

• Develop an in-depth understanding of the payments platform and our global network of Payment Partners

• Actively seek to improve processes, workflows and tooling

• Support the identification, management and resolution of service affecting incidents

• Manage your time effectively to ensure all critical tasks are completed and deadlines achieved

• Collaborate with Compliance to ensure payments are not delayed and cut-off times are achieved

• Collaborate with Treasury to support the daily liquidity management process

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Workforce Analyst is responsible for actioning changes in our workforce management systems, including staff changes, roster changes, and maintenance of agent leave and activity records. Reporting and Analysis also form part of the Workforce Administrator role.

• Action new staff requests and induction groups
• Action staff changes, including team and employment status changes.
• Action staff termination requests
• Work with the Workforce Planner to create accurate rosters that meet the business needs
• Maintain rosters in line with business and staff requests.
• Produce highly accurate reports highlighting results across key business drivers, including trends.
• Analysis of data and reporting to identify emerging trends and anomalies, in order to communicate to workforce planner.
• Analysis of data and reporting to identify business opportunities and continuous improvement
• Work with the business to ensure that key tasks performed drive Business Success.
• Maintain a high level of professional communications with internal and external stakeholders
• Accuracy in all work completed
• Adherence to your schedule
• Maintaining a high standard of output while completing tasks within reasonable timeframes.
• To perform other related tasks as necessary from time to time.

Requirements

·       
A degree in Computer Science, Information Technology, Management Information Systems, Business or any related field

·        At least 3 years experience in software development, high traffic and multitier applications.

·        At least 3 years experience working on different frameworks such as Angular JS, React Next JS
Expertise on Javascript

·        Experience with o back-end systems like NodeJS or PHP o GraphQL, SOA, JSON, XML, and RESTful web service framework o MVC of MVVC software architecture for web systems o Apache or Nginx o AWS Cloud Computing o different storage such as elastic cache, redis cache, blob storage or CDN, etc.

·        Exposure to projects solutioning and designing SAAS type systems and white labelling will be an advantage

·        Experience working on a Shift left quality practice. Able to write and create test scripts to automate unit testing.Ability to help design and develop software with focus on maintainability, reusability, performance and scalability

·        At least 1 year experience working on DevOps environment

·        Ability to prioritize and multi-task in a flexible, fast paced and changing environment.
Demonstrated experience in issue resolution, effective problem-solving and communication skills

·        Must be detail-oriented and have the ability to work proactively and effectively with minimal supervision.

·        Experience working effectively with cross-functional teams, end-users and vendor partners to ensure the success of each program/initiative

In this role, you are expected to:

• Provide quality project management and implementation support to Visa client institutions, processors and/or third-party platforms in assigned region to ensure client expectations are exceeded.

• Create and maintain implementation best practices for money movement and commercial card products using project management methodology and payments industry knowledge.

• Coordinate directly with clients to understand product setup requirements, and facilitate product installations, conversions and maintenance requests without client impact.

• As a subject matter expert, acquire and maintain a deep understanding of supported services to train and consult customers and internal stakeholders on optimum delivery and adoption of our products.

• Represent client change requests, system or operational requirements, negotiate and manage expectations internally and externally.

• Prepare and maintain detailed project scope documents, project plans, status reports, and issue log.

• Report client project accomplishments and deliverables to management on weekly or monthly basis and consistently log project progress on Microsoft Dynamics, Teams and/or SharePoint.

• Build and enhance strong working relationships with key Visa client institutions, technology providers and internal stakeholders.

• Manage alignment with client tactical and strategic initiatives while balancing against Visa deliverables and commitments.

• Work independently with minimal supervision for own assignments and must be able to take the initiative to resolve challenging and complex problems within the established deadlines.

• Stay current with industry and client trends and maintain a strong knowledge of Visa payment products and services.

• While the role is based in Manila, you will be providing services to clients across the Asia Pacific region.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

In this role, you are expected to:

• Provide implementation and project management support to Visa client institutions, processors and third-party platforms in the AP region to ensure customer expectations are successfully met.

• Coordinate directly with clients to understand product set up requirements and facilitate product configurations, conversions and maintenance requests without negative client impact.

• As a subject matter expert, acquire and maintain a good understanding of supported solutions to train and consult customers and internal stakeholders on optimum delivery and adoption of our products.

• Be the voice of the customer - Represent clients’ feedback, enhancement requests, system or operational requirements as well as negotiate and manage expectations internally and externally.

• Prepare and maintain detailed project scope documents, project plans, status reports, and issue logs across client communications and other channels including Microsoft Dynamics, Teams, and SharePoint.

• Be client-centric, build and enhance positive working relationships with key Visa client institutions and technology partners.

• Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet deadlines with moderate supervision.

• Stay current with industry and client trends and maintain a strong knowledge of Visa products and services.

• While the role is based in Pasay, Manila, you will deliver services to clients across the Asia Pacific region.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Position Description:

The Client Care Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with our Visa Commercial Solutions and Visa Direct products. As a Client Care Associate, you will be working with external clients and banks along with internal Technical Solutions, Compliance, Treasury, Product and Technical teams regarding issue management and support for Visa Commercial Solutions and Visa Direct Products/Services.

Specific Responsibilities will include:

* Provide service to clients via phone calls and online support cases that are advanced and escalated (Level 2 support)

* Investigate and research issues, gather additional information as needed, to successfully resolve or re-route the issue. Determine which issues need escalation or routing to other internal teams

* Identify file formats and connection errors (APIs, STFP, JSON, SWIFT- PACS, MT, ISO, Etc.) to determine if sufficient information is provided for issue resolution

* Build strong customer relationships with the ability to simplify complex problems to support business and clients’ needs

* Partner across teams and departments for process improvement initiatives

* Assist/train clients to address questions that may come up regarding the funds movement

* Comfortable with global banking protocols, i.e. account numbers, IBAN, CLABE, SWIFT BIC ET. To provide clients with help regarding these types of questions. Ability to validate the client has provided right information per Visa rules to initiate wire transfers efficiently

* Perform all related duties and special projects as assigned

* Participate in all required training sessions for compliance (OFAC, AML, etc.)

* Shift scheduling will be determined upon filling positions, with 24 by 7 operating hours

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re seeking a UI/UX Designer who can seamlessly blend user research with stunning interface design. This role requires a creative individual who can understand user needs and translate them into beautiful and intuitive designs. You’ll be conducting light user research, building wireframes, and creating high-fidelity visual designs for both web and mobile platforms. You’ll collaborate with product managers, developers, and stakeholders to deliver an engaging user experience from concept to implementation.

• Interaction Design: Familiarity with interaction design principles, creating seamless user flows and interactions.
• Data-Driven Design: Basic knowledge of using analytics tools to make informed design decisions and track user engagement.
• HTML/CSS Awareness: Basic understanding of front-end technologies to ensure better communication with developers.
• What You'll Gain
• End-to-End Design Involvement: Engage in the entire design process, from user research to high-fidelity UI design.
• Creative Influence: Shape the visual direction of a platform that directly impacts global education and career opportunities.
• Design System Ownership: Be responsible for creating and evolving design systems that ensure consistency and quality across the platform.

The Admin & Company Nurse plays a dual role, combining administrative and facilities management responsibilities with healthcare services to promote employee well-being and workplace efficiency. This position ensures the smooth operation of administrative processes, facility upkeep, and compliance with health and safety standards while delivering essential nursing care.

KEY RESPONSIBILITIES:

I. Healthcare Services:

• Provide first aid, medical care, and health counseling to employees.
• Maintain and update employee health records and departmental trackers.
• Ensure the accurate preparation and timely submission of health and safety reports in compliance with government regulations.
• Oversee the validation of medical certificates and provide patient education.
• Plan and coordinate health programs, wellness activities, and vaccination drives (as applicable).
• Coordinate with the partner medical facility to schedule reservations for employees’ annual APE (Annual Physical Examination).
• Ensure compliance with occupational health and safety regulations.
• Manage and monitor medical supplies and coordinate with healthcare providers.
• Handle HMO-related processes, including enrollment, updates, and cancellations.
• Develop and maintain health-related policies and guidelines.

II. Administrative and Facilities Management Duties:

• Perform general office administration tasks such as scheduling, filing, and preparing reports related to employee health, safety, and facility usage.
• Creation of payment requisition requests related to the department.
• Handle company-related bookings and reservations (e.g., airfare, hotels, restaurants, transportation).
• Oversee company visa processing through partner agencies.
• Collaborate with HR to support health-related training and programs.
• Ensure the maintenance and functionality of the clinic and equipment.
• Maintains office inventories and trackers related to Admin and Facilities.
• Monitor workplace safety and ensure compliance with safety regulations.
• Coordinate repairs, maintenance, and procurement of office supplies and equipment.
• Manage vendor relationships and service contracts related to administrative and facilities operations.
• Create, revise, and maintain administrative policies.
• Perform other relevant tasks assigned by the Admin and Facilities Manager

• Registered Nurse (RN) with an active license.

• Basic Occupational Safety and Health (BOSH) certification is an advantage.
• Experience in corporate nursing and/or facilities management is an advantage.
• Strong organizational, communication, and problem-solving skills.
• Knowledge of workplace health, safety, and environmental compliance standards.
• Proficiency in office tools and facility management systems.

• Full-time contract.
• Working on site in our expanding office in Megatower.
• Team of like-minded people.
• Stable employment and professional growth in an international environment.
• A culture of diversity and inclusion to unite the most outstanding talents.

TECHNICAL WEB PROJECT MANAGER

Job Title: Technical Web Project Manager

Job Category: Full-Time (40 hours per week)

Job Location: 100% work-from-home

Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Pacific Time

About Us:

At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek.

• 100% Work from Home