Total 6,294 Full-time job vacancies

Salary: P80,000 to P95,000 (Monthly Package)

Schedule: Monday – Friday (06:00 AM - 03:00 PM PH Time)

What are we looking for?

Skills Required:

• Bachelor's degree in Finance, Accounting, or related field; CPA or equivalent certification preferred.
• Proven experience (5+ years) in financial management, accounting, or related roles, preferably in a startup environment.
• Strong knowledge of accounting principles, financial regulations, and compliance requirements.
• Proficiency in financial software Xero and Microsoft Excel (or Google Sheets).
• Experience in preparing and submitting tax returns, with a solid understanding of tax laws and regulations.
• Excellent analytical skills with the ability to interpret financial data and generate actionable insights.

 Nice to Have:

• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and interface with external stakeholders.
• Detail-oriented with a commitment to accuracy and integrity in financial reporting and analysis.

What will you do?

• You will be responsible for overseeing financial processes, ensuring compliance with regulatory requirements, and providing strategic financial guidance to support the company's growth trajectory.
• Manage day-to-day financial operations, including accounts payable, accounts receivable, and general ledger activities.
• Record all financial transactions promptly and accurately in the appropriate accounting software.
• Generate customer invoices and track accounts receivable, following up on overdue payments as necessary.
• Monitor cash flow, budgeting, and forecasting to support strategic decision-making.
• Prepare and submit accurate and timely tax returns, including income tax, sales tax, and any other applicable taxes.
• Ensure compliance with local, state, and federal regulatory requirements related to financial reporting and taxation.
• Prepare financial analyses, performance metrics, and KPIs to evaluate business performance and identify areas for improvement.
• Generate ad-hoc financial reports and presentations for senior management and board meetings.

Join the awesome team and enjoy these benefits & perks:

• Hybrid work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- Be part of an innovative team that is at the forefront of technology in the automotive industry. Work on projects that have a global impact and help shape the future of mobility. Fast moving team, with a lot of opportunity for professional growth and development.

#ConnectOS  #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Customer Support Agent

Working Hours : 8 hours per day (ideally Central Time), but on more than 50% of days, the work can be achieved in only 4-5 hours. And after any maintenance tasks are complete, the agent can stop working early. We are a very flexible and modern workplace, so you can work when and how you want, as long as the work is being done to a high standard.

Holidays: US and PH Holidays

Salary Range: starts at USD 1,000/month

About the Company:
We are a tiny 3 person team that’s built a high-end flight tracking app for iOS. Our app is quite technical and aviation-focused.

About the Role:

We are looking for our 2nd customer support agent, to help answer daily inquiries and troubleshooting from users. An example workflow is reading the customers support email in Front, checking your own app to determine if you see the issue from user’s end, deciphering what might actually be the root cause of the customers issue and then responding with a pre-written template or asking clarifying questions. Some tasks will require accessing our backend software to reset a user’s account, export their data to send to them, or triage.

This person will get onboarding from the direct team and the current support agent, who will be available for questions. While we do not expect 24/7 coverage and immediate replies to customers, the two support agents will need to coordinate such that one person is working each day, which means you should expect to work 1 day per weekend and to get 1 day per week off. eg. work on Sunday, but have Tuesday totally off.

Key Responsibilities:

• Help answer daily inquires and troubleshooting from users
• An example workflow is reading the customers support email in Front, checking your own Flighty app to determine if you see the issue too, deciphering what might actually be the root cause of the customers issue and then responding with a pre-written template or asking clarifying questions.
• Some tasks will require accessing our backend software to reset a user’s account, export their data to send to them, or triage.

To succeed in this role, you must have:

• At least 2 years of experience in the same role
• An iOS and/or Mac running the latest software version
• Experience with email, message templates, email tags is required.
• An excellent “puzzle-solving” abilities to decipher the root cause issue, be very calm and polite to the user in their reply, and then correctly categorize the type of issue via Tags for our reporting system.
• Interest and familiarity with aviation, flight tracking, the stages of a flight, etc. is nearly required to succeed in this role.
• Experience with Front is a big plus.

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Virtual Assistant 

Working Hours: M-F 8am - 4pm Pacific Standard Time (12mn- 8am MNL Time)

Holidays: TBD

Salary Range: USD 1,200/month

About the Role:

A fast-growing DTC company selling funeral caskets directly to American consumers via Amazon, Walmart, Sam's Club, and their own website. Their mission is to offer designer caskets at revolutionary prices, while driving affordability and transparency in the funeral industry.

Key Responsibilities:

Your daily duties include:

• Creating and checking Purchase Orders for accuracy
• Drafting documents and presentations (recutting/evolving existing materials)
• Executive Assistant role to 3 executives  (e.g., correspondence, reach out, meeting schedules)
• Other tasks as needed

To succeed in this position, you must have:

• Extreme attention to detail, must be strongly detail-oriented
• Strong and natural written communication
• Bias for action
• High level of responsibility and organization

Position: Customer Solutions Consultant

Reporting to: Manager, Customer Solutions

Location: Ortigas Center, Pasig City (Onsite)

Working Hours: Shifting Schedule

Start Date: ASAP

About Aptean

Aptean is a global provider of mission-critical, industry-specific software solutions. At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Our industry-specific solutions, designed to maximize business value and process efficiency, are at the heart of our customers’ operations. Over 10,000 organizations in more than 20 industries across 80+ countries trust Aptean’s solutions at their core to assist with running their operations. To learn more about Aptean and the markets we serve, visit www.aptean.com.

General Job Summary

The Customer Solutions Consultant is expected to provide application consulting and customer support to Aptean customers. This individual will participate as a member of the Customer Support and Implementation Team to deploy new projects, and/or provide on-going support to their existing installation. He/She will consult with customers in the configuration and usage of application modules, research and resolves problems and issues. Overall, this individual is expected to manage customer expectations and foster positive business relationships with all customers.

Knowledge: A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.

Complexity: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

Supervision: Normally receives little instruction on day-to-day work, general instructions on new assignments.

Role and Responsibilities

• Consulting Services
  • Provide consulting services to customers based on Aptean’s service delivery methodology and procedures; services engagements may include implementation consulting, upgrade consulting, training, testing, and/or process improvement consulting.
  • Effectively work on multiple projects simultaneously.
  • Work collaboratively with project manager and project team to deliver projects on time, on budget, on schedule.
  • Submit time and expenses punctually each week.
  • Maintain a professional appearance when onsite with customers.
• Incident Resolution
  • Provide expert solutions to complex customer problems in a timely manner by receiving, clarifying and investigating incidents.
  • Take ownership of and follow-through with all priority customer incidents.
  • Offer complete and timely explanations to customers throughout the incident resolution process and ensure that customers’ staff fully understand issue, its resolutions and means for prevention.
  • Clearly and concisely document all customer interaction and all steps taken to resolve incidents.
  • Observe trends and recommend improvements to product design, documentation or implementation and create necessary enhancement requests.
  • Work with R&D and product line team to expedite incident resolution and ensure seamless delivery of support service to customers.
  • Determine when issues need to be escalated.
  • Set severity levels with customers.
  • May be assigned escalated tickets.
• Knowledge Management
  • Expand expertise within the product.
  • Attend training sessions offered and use self-study tools; assist with peer training as needed.
  • Contribute to a customer focused environment that encourages information sharing, team-based resolution activity, cross training and an absolute focus on resolving customer incidents as quickly and effectively as possible.
  • Create KB articles and documents using the Knowledge Centered Support (KCS) methodology, to be published and shared both internally and with the customer base.
• Communication
  • Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments.
  • Ensure a professional communication manner when in-person or on the phone at all times.
• Additional Duties
  • Participates in system and release testing and QA as needed.
  • Recommend improvements in Customer Solutions policies and procedures.
  • Additional duties as assigned by management.

A Successful Candidate

• Proven track record in providing stellar customer service and technical support
• Outstanding communication skills in the English language – both verbal and written
• Experience working for an ERP company or exposure to using ERP solution is an advantage
• Understands the industry and business environment served by the application
• Basic understanding of relational database concepts and architecture
• Excellent time management and organizational skills
• Strong analytical problem solving and decision-making skills
• Ability to work efficiently and independently and do whatever it takes to get the job done
• Ability to handle difficult or sensitive situations with diplomacy and tact
• Previous working experience using CRM (Salesforce) and/or other ticketing solution

Join the A-Team and experience the A-Life!

• Requests quotes from suppliers for parts and services for projects
• Raise necessary documents for approval, pre-approval of purchases 
• Raise Purchase Requisitions (or shopping carts) using SAP Project System and Bosch corporate purchasing systems
• Follow up purchasing teams to ensure purchase requisitions are converted to purchase orders
• Contacts vendors to confirm delivery timing and tracking goods receipt.
• Address any supplier invoicing issues (such as missing goods receipts, incorrect deliveries, etc) using PM7 system.
• Supports customers in all their orders, queries, and other general customer service support
• Ensures process documents are up to date
• Responsible to continuously improve the process
• Monitors and tracks parts delivery to Bosch

Responsibilities include:

• Act as primary point of conduct for clients hosting conferences, meeting and events at the hotel.
• Coordinate and manage all event logistics, including room setup, audiovisual equipment, and catering.
• Work closely with clients to understand their specific event requirements and preferences, and provide personalized recommendations and solutions.
• Prepare detailed event orders, contracts, and invoices.
• Collaborate with various hotel departments, to ensure smooth coordination and execution of events.
• Conduct site inspections for potential clients and provide tours of event spaces, highlighting the hotel's amenities and services.
• Assist in marketing and promoting the hotel's event spaces and services through various channels, including online platforms and networking events.
• Handle any issues or concerns that may arise during events, and proactively addr4ess client needs to ensure their satisfaction.
• Maintain accurate records of all event bookings, inquiries, and client communications.
• Evaluate the success of each event and gather feedback from clients to continously improve our services and offerings.

Guest Service Agent
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

The Rooms Controller is responsible for maintaining and coordinating the day to day operation of the reception with regards to room inventory; organizing guest room moves; controlling sell-out days and supervising upgrades.   

FOLLOW ALL FRONT OFFICE STANDARD OPERATING POLICIES AND PROCEDURES 

• Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions 

• Provides a warm welcome and assists guests’ according to Fairmont Hotels & Resorts Brand Standards 

• Remains observant and responds to each Guest who approaches the Reception Desk 

• Is an ambassador of Fairmont Hotels & Resorts by providing an excellent first impression 

• Maintains a perpetual presence on the Reception Desk throughout the hours of the shift 

• Greets all Guests courteously, using the Guest’s name whenever possible 

• Be fully competent in all reception and cashier duties 

ASSIGN AND ALLOCATE ROOMS FOR ARRIVING GUEST    

• Block early arrivals, special needs guests and VIP’s 

• Orchestrate room moves, communicate & expedite guests waiting for rooms 

• Review all group resumes and ensure all appropriate information is communicated to colleagues and are noted and applied in the system  

• Coordinate with Group coordinator 

• Prepare and ensure that rooms for Site inspection and ready and prepared 

• Be present at the Reception desk whenever possible 

This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and post-acceptance activities in compliance with the service level agreements, processes, policies, and procedures.

• Creates and distributes offer letters
• Collects onboarding documentation and processes
• Coordinates with relevant stakeholders on changes to offer of employment
• Acts as point of contact for all questions related to pre-employment activities from candidates, recruiting, hiring managers and HR 
• Ensures compliance with all state and corporate regulations and laws
• Ensures strict adherence with standard protocols for electronic personnel file management and document storage
• Orders background checks, tracks completion, and assists in review and analysis of results 
• Prepares and communicates candidate background check clearances
• Connects with relevant key stakeholders and support groups to assist with onboarding, account creation, set-up, and IT requisition 
• Ensures all regional onboarding notification systems and processes are followed and updated to ensure local stakeholders are continuously informed
• Performs and tracks onboarding data entry for large volume of hires  
• Ensures accuracy of all data processed and entered in HR systems
• Engages and builds relationships with hiring team (hiring managers and recruiters)
• Escalates and analyzes identified issues and concerns to the Team Lead for timely resolution
• Keeps oneself updated of current processes and incorporates documentation updates
• Supports selected simple process improvements to streamline processes  

The creation of Asset Owner Solutions stems from many years of servicing Multi-Asset, fund of fund clients. Clients have been requesting solutions that provide full transparency on their portfolios, including fundamentally Private Equity Funds and equities & Bonds. Investors need to know the finer details of their total portfolios. They require to “drill down” into their underlying assets and sub-portfolios.

Investor solutions, in addition to providing Investment Accounting services to the Private Markets Fund of Fund clients, is leveraging state-of-the-art technology (“Cosmos”) alongside the technical expertise in delivering dynamic and transparent reporting solutions to the community.

Responsibilities

• Monthly review and delivery of pre-agreed performance reporting for various clients’ portfolios
• Review of various analytics (Total returns, IRR, Investment multiples, DPI and Yield on Cost) before and after release to the client
• Provision of initial insights to clients
• Production of the CIO reporting based on pre-agreed formats
• Preparation and review of investment parameters reporting
• Data provision and review to third parties as per client requirements
• Provision of ad-hoc analysis of performance/quantitative reporting
• Resolution of performance-related queries and the main point of contact for clients from a performance analysis perspective
• Implementation of change requests, including project work in new client onboardings
• Design and review of dashboards to meet client requirements and new business objectives
• Participation in workshops and requirements gathering sessions with clients, documenting those relevant to performance reporting and taking action with the broader team on delivering these reports and dashboard visuals
• Continuous review of the processes and procedures and taking initiatives to improve the control environment of the reports delivered to the clients and identifying ways to improve the efficiency of the department
• Liaise daily with IS colleagues based in London & overseas, attending conference calls and advising on proposed performance analytics and any additional project work
• Playing an integral role in the development and implementation of new investor reporting solutions, including participation in the testing & design environments
• Documentation of project tasks and group work and assigning these to relevant parties with required supporting communications
• Proactive in documenting procedures and policies as part of new client take-on to enhance resilience

Key Responsibilities:

• Participate proactively in NielsenIQ's 3-month full time internship program
• Assist the team on day-to-day tasks for projects management and client requirement.
• Assist with the monthly deliverables we provide to our clients.
• Support the team in ad-hoc analysis, research, slide presentation, etc as require

The main role of the RPA support engineer is to create quality gates for all projects to be deployed in production. Prepare test case scenarios on project in adherence to SDLC cycle. Deploy quality and sustainable fix for any issues based on the Service Level Agreement.

Support all projects in production and leads the Quality Assurance of Projects. Attend to all issues and concerns logged in Ticketing system based on SLA.

Quality Assurance – 70%

• Analyzes the Test Cases prepared by other team members Executing the Test Cases following testing lifecycle processes.
•  Prepares Test Data for the test cases.
• Defects Tracking, giving mandatory information of a defect to developers to fix it.
• Communication with the Leads on project updates
•  Participates in team design meetings, meetings, and other development / Testing meetings and roll out of the Robots to production.

Project Support – 30%

• Fixes bugs, feature request and enhancements.
• Performs analysis on applications functionality and suggesting improvements.
• Provide project application support.

What you'll be doing:

• Requirement Analysis and Test Case Design: Conduct comprehensive analysis of project requirements and design meticulous test cases for thorough coverage.
• Testing Execution:  Seamlessly perform manual and automated testing within agile sprints, covering system integration, functional, volume, user interface, and performance testing.
• Quality Assurance Goals:  Ensure product releases consistently exceed predefined quality standards, emphasizing a commitment to excellence.
• Automation: Evaluate the percentage of test automation coverage, the reliability of automated test scripts, and the time saved through automation in the testing process.
• Process Improvement: Establish and Implement process improvements, identifying efficiency gains, and staying current with industry trends.
• Actively participate in Agile ceremonies, including estimations and retrospectives, and contribute to continuous improvement. 
• Documentation and Analysis: Thoroughly document test cases, plans, results, and defects while maintaining a focus on analysing testing efforts for completeness.
• Collaboration: Foster close collaboration with teams to ensure alignment with customer and business requirements, promoting a cohesive approach to project success.

Our tech stack for this role includes;

• Ruby on Rails
• AWS ecosystem
• JavaScript/ Typescript familiar with jQuery, Backbone or react
• Postgresql and some SQLServer
• GraphQL and REST apis

COMPANY DESCRIPTION

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

We are the Employee Enablement Solutions Team (EES) in Corporate IT, where we champion the technology needs of our Visa staff. Our mission is to drive exceptional quality, effectiveness, and efficiency of services to our users and business functions. Our vision is to evolve faster than the challenges, fill gaps that are yet unknown, and not only see around walls but knock them down. We have an exciting new position for a Content Writer.

We are looking for a hardworking professional who will oversee intranet content, ensuring it equips employees with the information they need to adopt various tools and technologies to stay productive.  This role involves maintaining the content's quality, accuracy, and visual design consistency.

Essential Functions

• Write, edit, and publish engaging content related to employee tools and tech processes on the company's intranet.
• Collaborate with technical teams to understand and accurately represent technology tools and processes in the content.
• Assist in maintaining the accuracy, relevance, and timeliness of the intranet content.
• Collaborate with stakeholders to understand their content needs and deliver accordingly.
• Monitoring site analytics, user engagement and feedback to improve the content.
• Maintain sound information architecture (site navigation).
• Liaise with the site development team on special projects and technical issues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This role will give you the opportunity to:

• Work in a key part in the insurance industry, Reinsurance. The domain knowledge you will gain is in high demand.
• Be a part of an International Team: Our team is spread across USA, Philippines, and India.  
• Work in Cloud: We are heavily invested in Cloud and only getting started.
• Automation: You’ll work on creating new processes and tools that will replace manual processes and add more value to business.

Our CI/CD Stack:
GitHub, GitHub actions, SonarQube, JFrog Xray, ArgoCD

Our QA Stack:
Selenium, Eclipse, Java.

Our Dev Stack:
.NET/SQL Server, Azure

• This role will give you the opportunity to:

  • Work in a key part in the insurance industry, Reinsurance. The domain knowledge you will gain is in high demand.
  • Be a part of an International Team: Our team is spread across USA, Philippines, and India. 

• Work in Cloud: We are heavily invested in SnowFlake Cloud and only getting started.
• Offers an opportunity to showcase Data Visualization strengths in SQL, Power BI and SSRS.
• Great opportunity to come in at the ground level and build out the BI team and structure within a large organization.

Our DB Stack:
.NET, Power BI, Cortex, SSRS, SQL Server, AKS, SnowFlake

The Actuarial Analyst provides Reserving and Pricing support as part of the UK General Insurance Actuarial team.  The candidate will process, validate and interpret data to statistically model and determine results for the business. The candidate will be required to develop, maintain and update reports and communicate results into the Senior members of the Actuarial team.

Wrist Service Center is looking for an Information Security Specialist who will focus on operational security. You will hold profound skills within all or some of the belove areas:

• Network Security
• Information Security Architecture
• Cloud Security (Azure)
• MDR/SIEM/Log Analytics
• Incident Response
• Vulnerability and Penetration Testing
• Identity and Access management (IAM)
• Technical Security and Risk assessments
• Disaster Recovery Planning

Note that we are also looking for Information Security Specialists with a focus on Governance, Risk, and Compliance, as well as a Team Lead for the Information Security personnel at Manila. You can find those job postings here: LINKS

What you'll be doing:

Define technical requirements for the organization

• Assist in conducting security and risk assessments as well as technical audits to identify vulnerabilities and ineffective controls.
• Utilize frameworks and active scanning to identify potential for improvements.
• Assist in prioritizing technical initiatives
• Depending on the area, assist in implementing or configuring security controls.

Handle security incidents and incoming tasks from the organization (Tickets)

• Take part in our team's responding to security alerts and security incidents.
• Consult with the organization  

Optimize our incidence response capability

• Take part in managing our incidence response capability (Roles, training, playbooks)
• Configure use cases for our detection and response solutions.

What we're looking for:

• Bachelor’s degree in any course. Graduates in Information Security, Computer Science, Software Engineering, or similar is preferred but not required
• Not required, but holding certifications like Azure Architect, Azure Security, OSCP, OSEP, CISSP, and Security+, is a plus.
• Great English communication skills
• Knowledge in:
  • Network Security
  • Cloud Security (Azure)
  • MDR/SIEM/Log Analytics
  • Incident Response
  • Vulnerability and Penetration Testing
  • Identity and Access management (IAM)
  • Technical Security and Risk assessments
  • Disaster Recovery Planning
  • Mitre ATT&CK and D3FEND

Wrist Service Center is looking for a Global Procurement Back Office Support who will collaborate with the global procurement analysts to assist the branches with the procurement processes.

What you'll be doing:

• Covers container suggestions / New stock potential and PO Upload
• Updates PO quantity in AX based on Packing List/ Invoice
• Vendor Trade Agreement Upload
• Weekly reviews of the compliance data for the non-compliant purchase lines of global products to be cascaded to the global and regional procurement.
• Updates Currency Exchange Rate in SharePoint
• Maintains global vendor data, sends questionnaire to suppliers and collects expired documents from vendors
• Checks purchase  expiry (30days)  and informs the branches
• Checks expired documentation and coordinates with vendors and procurement team.
• Sommer Maid creation of price file for upload

What we're looking for:

• Graduate of any 4-year course, preferably Business or Supply Chain Management course
• Background in Procurement is an advantage
• Knowledge with Microsoft Office programs and AX12 is an advantage
• Ability to think analytically, apply sound judgment and solve problems
• Excellent communication and interpersonal abilities
• A flexible mentality the include process and customer care

• IT Project Manager
  • Manages a diverse range of technical Information Technology (IT) projects. The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales and quality.
  • Professional membership or certification from the Project Management Institute (PMI)
• Cloud Infrastructure Lead
  • Responsible for managing and monitoring all installed systems and infrastructure in the sites. These will include: installing upgrades, troubleshooting and installation of hardware, servers, cabling, components and accessories in compliance to the organization’s standards; installing, configuring, testing and maintaining operating systems, application software and system management tools to proactively ensure the highest level of systems and infrastructure availability and connectivity; creating, planning and implementing detailed deployment designs as well as maintaining technical implementation documentation on existing services and systems. 
• Digital Experience /Email Marketing Specialist
  • Utilizes marketing automation platforms and fully leveraging its capabilities.  It also includes the responsibility for the day-to-day configuration, fulfillment & support, maintenance and improvement of these platforms. Working closely with the sales, marketing, designers, developers and project managers.
• Business Analyst
  • Responsible for providing necessary business analysis support from elicitation, analysis, and documentation of business needs and stakeholder requirements, solution requirements both functional and non-functional, and transition requirements relating to various software applications.
• SAP Specialist
  • Assigned to work with end-users to analyze, design, construct, and implement SAP applications in support of regular business operations
• IT Staff ( project- based)
  • Responsible for providing technical support services to end users for the SAP system at the designated site. He/She ensures compliance to Information Systems Policies and Procedures. 

The IT Project Manager manages a diverse range of technical Information Technology (IT) projects. The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales and quality.

The role is also responsible for the planning, management and delivery of new capabilities and system enhancements and delivering these in accordance with the approved project scope and consistent with Pilmico’s Project Management Methodology (PPMM). Within the SFIA profile, the Project Manager must demonstrate Level 4 responsibilities, i.e. Enable on the competencies outlined.

The Private Sector Coordinator, under the supervision of the Private Sector Manager, will provide technical guidance and support to the program in private sector engagement and entrepreneurship in project sites, and focus on bridging or transitioning youth program completers with employers or self-employment opportunities.
 

Essential Functions 

The Private Sector Coordinator’s specific responsibilities will include, but are not limited to:
- Provide technical assistance to the Youth Development Alliances (YDA) to support their capacity improvement in the following areas. This will be conducted in coordination with the Youth Development Coordinator (YDC).
         a) information-gathering regarding employer and industry labor/manpower needs and self-employment opportunities; and
         b) continuous relationship-building with prospective local employers and local industry players.

- Support the YDA in conducting their periodic region-specific labor market assessments (LMA) and using the results to inform programming and ensure alignment of youth skills development with employer and industry needs.

- Support capacity building of selected TVET institutions and universities in conducting and analyzing localized LMA, with the support of the YDC.

- In coordination with the YDC, support capacity building of local training service providers and partners to offer effective employment services for youth as well as implement job intermediation services.

- Assist the YDAs to mobilize local networks of stakeholders who can collectively match learners/trainees and graduates with existing opportunities highlighted by the LMAs as well as provide recommendations to address skills gaps through training provision.

- As needed, support the YDC in providing technical assistance to youth service providers and YDAs to ensure they use a holistic lens when conducting outreach to the private sector, through EDC-led training/workshops for YDA and youth network.

- Support the YDC in the implementation of community employment opportunity mappings within their region/province/city by engaging the Local Government Unit (LGU) representatives, the DepEd ALS and TESDA, schools, community-based organizations (CBOs), associations of entrepreneurs and chambers of commerce, representatives of parents’ associations, and other education stakeholders.  

- Working closely with the Private Sector Manager, Youth Development Coordinator and other Private Sector Field Officer(s), participate in planning and support the conduct of city/municipal project launch activities.

- Serve as the Opportunity 2.0 main liaison with private sector stakeholders and other local partners in his/her area of responsibility to ensure close collaboration in all aspects of Opportunity 2.0 technical programming.

- Establish and sustain partnerships with private sector as well as identify and negotiate opportunities for work-based learning, employment, self-employment, and entrepreneurship.

- Working closely with Private Sector Manager, plan and develop strategies to maximize engagement of private sector as well as gain its commitment to maintain its support to vulnerable youth.

- Oversee the tasks of the Private Sector Officer to ensure program components, in relation to private sector engagement and partnerships, are harmonized across the sites and completed as required.

  Organizational Relationships and Employment Status 

• Reports to Private Sector Manager
• Based in Pasig with travel to main project sites  
• Full time employee 

The Youth Development Officer under the supervision of the Youth Development Coordinator will lead the establishment and provision of capacity-strengthening interventions to ensure sustainability of youth networks in the city. The Youth Development Officer will also lead youth engagement and leadership activities leading towards meaningful youth volunteering and community engagement activities of the out-of-school youth. As a youth engagement and leadership specialist, the YDO will lead the recruitment of youth towards enrolment in DepEd ALS and TESDA Courses, as well as other O2- and YDA-led activities, trainings, workshops, and programs for the out-of-school youth.

The Youth Development Officer will work closely with the Youth Development Coordinators in implementation of activities in the field, ensuring fidelity of implementation and quality assurance. The Youth Development Officer’s key activities will focus on field visits, daily monitoring of training activities and provide one-on-one support to youth service providers, youth networks, youth leaders, and SK Federation and SK Barangay Officials.

Essential Functions

The Youth Development Officer’s specific responsibilities will include, but are not limited to:

I.  Technical Programs Implementation

Specific responsibilities related to each of the three program objectives (IR1, IR2 and IR3) include, but are not limited to the following:

IR1: Strengthening capacity of national and local systems to develop, deliver and monitor second chance education programs (Alternative Learning Systems - ALS) for out of school youth.

• Assist the Youth Development Coordinator in coordinating with DepEd ALS teachers, NGO partners, HEIs, and other partner institutions in the monitoring of the delivery of life skills and work readiness curriculum.
• Lead the Youth Network activities in recruiting out-of-school youth to enroll in ALS.
• Support the YDC and HE Coordinator in establishing partnerships with YDA members, local NGOs, HEIs, and other partner institutions in securing scholarship for out-of-school youth.

IR2: Strengthened capacity of national and local systems to deliver workforce readiness and technical vocational trainings for out-of-school youth

• Support the YDC and PSC/O in providing technical assistance to the Youth Development Alliances (YDA) to support their capacity improvement in a) information-gathering regarding employer demand and self-employment opportunities; and b) continuous relationship-building with prospective local employers and local industry players.
• Provide technical assistance to the Youth Development Alliances (YDA) in conducting their annual region-specific labor market assessments (LMA), specifically on bringing youth voice and interests into the decision-making process of the LLMA.
• Provide support and logistical assistance for the implementation of a pilot program that combines the Work-Based Learning (WBL), Be Your Own Boss (BYOB) curriculum with savings groups (SILC) and entrepreneurship accompaniment.
• Provide information on youth interests, related skills, and other important information from the youth to support the YDC and PSO in building the capacity of local partners to implement job intermediation services, ensuring youth supply and job demand matching
• Conduct field visits and monitor training activities to ensure the quality and delivery of Opportunity 2.0 curriculum and skills training by local service providers
• Support the YDC and TESD Coordinator in establishing partnerships with YDA members, TESDA officers, local NGOs, HEIs, and other partner institutions in securing scholarship for out-of-school youth.

IR3: Improved enabling environment for positive youth development at both national and local levels

• Working closely with the Youth Development Coordinator, support the planning and implementation of city/municipal youth network launch activities; establish partnerships with Mayors and LGU officials; and facilitate the formation of youth network
• In coordination with the Master Trainers, lead the establishment of, provision of capacity-strengthening activities, mentorship, guidance and technical support to youth networks and local youth leaders, specifically SK Federation officials and SK Barangay officials.
• Provide technical assistance and facilitating logistical support for EDC-led training/workshops for  youth network; and other capacity-strengthening activities for city/municipal youth alliances including youth service providers;
•  Provide technical and logistical support for learning and dissemination events and annual youth summits, youth civic engagement activities, and other capacity-building activities for city/municipal youth alliances including youth service providers. 
• Lead the provision of programmatic and logistical assistance to the Youth Community Grantees (youth service providers) to ensure they use a holistic lens when conducting outreach to the private sector, youth-serving organizations and training providers, through EDC-led training/workshops for YDA and youth network; and other capacity-building activities for city/municipal youth alliances including youth service providers.
• Provide programmatic and logistical assistance to the YDC for the training of all stakeholders involved in the YDAs to understand, implement and measure progress against a holistic approach.
• Provide assistance and logistical support to the YDA for the implementation of community mappings within their region including the LGU representatives, the DepEd ALS and TESDA, universities and TVET institutions, community-based organizations (CBOs), associations of entrepreneurs and chambers of commerce, representatives of parents’ associations, and other education stakeholders.   
• Support the Youth Development Coordinator in the conduct of learning and dissemination events and annual youth development alliance summits, transition activities, and other capacity-strengthening activities for city/municipal youth development alliances including other city/municipal partners.
• Support the Youth Technical Lead and Youth Development Team Leader, and other function team heads in the conduct of learning and dissemination events and annual summits for youth development alliances and other partners.

II. External Relations

• Serve as the alternate Opportunity 2.0 liaison with city/municipal LGU officials, and other local partners in his/her area of responsibility to ensure close collaboration in all aspects of Opportunity 2.0 technical programming.
• Assist the YDC in coordinating with city/municipal level partner agencies and local youth service providers on project supervision visits of US Embassy/USAID, EDC, DepED ALS Task Force, TESDA national and regional offices, and other officials to his/her area of responsibility.
• Support the YDC in promoting and advocating YDA’s role as the city’s support system for out-of-school youth development in nearby cities and municipalities, and other LGUs that are interested to establish their own YDA.

III. Monitoring and Evaluation (M&E), Learning, and Communications Responsibilities

• Prepare Quality Assurance Reports, as well as other grant-related monitoring reports to ensure quality implementation of O2 curriculum and programs in the field by youth service providers.
• Assist the YDC and MEL Team in collecting information and data on implementation of life skills and work readiness curriculum delivered by DepEd ALS teachers, parther NGOs and higher education institutions, and other program partner implementers.
• Assist the YDC and MEL Team in collecting information and data on implementation of 21st Century skills and work readiness curriculum delivered by TESDA institutions – both public and private, parther NGOs and higher education institutions, and other program partner implementers.
• Actively contribute to the project communications plan by regularly providing documentation of significant events, success stories, and other similar materials to feature in USAID weekly highlights, EDC newsletter, and for press releases.
• Propose success stories and stories of interest of youth, community partners and YDA members to the Communications Team.

IV. Support to Management of Technical Programs

• Providing technical inputs in relation to youth leadership and engagement, for partner and technical working group meetings; planning and implementation meetings, and the like;
• Support the preparation of work plans and activity reports in relation to youth leadership and engagement activities;
• Provide feedback on youth service providers’ activities and other implementation concerns at the field level; and
• Assist in providing technical inputs to Opportunity 2.0 project team meetings and written materials for weekly, quarterly and annual reports. 
• Working closely with the Youth Network, City Youth Leaders and other partners, write activity designs and reports related to youth engagement activities.
• Working closely with the Youth Technical Lead and Youth Development Team Leader, participate actively in technical working group activities and achievement of its work plan.

V. Administrative and Financial Compliance

• Actively participate in fostering a collaborative environment between technical teams in the field and Admin, HR, and Finance departments;
• Comply with project and organizational policies on technical activities with regards to security, human resources, financial and grants management, the confidentiality of documents and information, and the like;
• Comply with EDC’s administrative and HR regulations, including policies and procedures on performance management and annual performance review.

Organizational Relationships and Employment Status

• Reports to Youth Development Coordinator
• Based in Zamboanga City with travel to project sites
• Full time employee