Total 6,308 Full-time job vacancies

The Business Systems Analyst II is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization.

The incumbent performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.

• Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
• Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
• Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
• Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
• Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
• Liaise with other project and program areas to coordinate interdependencies and resolve issues.
• Analyzes, maps and communicates current state and future state business processes.
• Supports business units in the resolution of in-depth user questions and issues.
• Maintains a working knowledge of new technology and business analysis standards & practices.
• Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities 

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience. 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

About the Role

Job Title: Barista/Cashier
Reports to: Store Supervisor/OIC
Work Schedule: Shifting Schedule
Work Location: East Rodriguez (Capitol Towers, in front of Trinity University)

This role requires crafting and serving high-quality beverages and providing excellent customer service.

• Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
• Greet and assist customers in a friendly, confident, and efficient manner. Answer customers' questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.
• Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.
• Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
• Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.

About the Role

Job Title: Barista/Cashier
Reports to: Store Supervisor/OIC
Work Schedule: Shifting Schedule
Work Location: Dapitan (Near UST)

This role requires crafting and serving high-quality beverages and providing excellent customer service.

• Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
• Greet and assist customers in a friendly, confident, and efficient manner. Answer customers' questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.
• Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.
• Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
• Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.

Doka Philippines is currently looking to recruit a career driven professional to join its versatile team and support the company’s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.

This position requires someone who understands the Formwork and Scaffolding and can manage formwork design planning independently as well as manage a team, if required and support in the sales proposal and pitching.

Your responsibilities

• As Senior Formwork Design Engineer, you will have regular contact with customers and the sales organization as a problem solver and discussion partner.
• You work with sales to produce AutoCAD drawings using Doka formwork systems during the proposal stage of construction projects and finalize the drawings to be used for actual jobsites.
• You ensure that the drawings indicate the proper use of Doka forming equipment and that the drawings represent safe, economical and efficient designs.
• You prepare specifications and calculations for static quotes and deliveries.
• You provide material lists for quotations to Sales and Operations team, for shipments to the site.
• You participate in staff training programs ensuring continuous training is provided in calculations, formwork, product knowledge, computer systems/software applications, etc.
• You support the Sales Team by determining appropriate formwork solutions that meet the customers’ needs (economically, and in compliance with safety and regulatory guidelines).
• You ensure that work is designed with available inventory and in conformance with contractual obligations.
• You ensure that the policies, procedures, programs, standards of performance and compliance are adhered to.
• Any other official duties as may be assigned by the Management.

About the job

Reporting to the Sales Team Leader, this Associate role's main responsibility is to ensure an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. He/she also ensures satisfied customers, develop and execute sales steering and selling the IKEA way.

Your assignment

• You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations;
• You ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers;
• You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet;
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience;
• You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.

About the job

Reporting to the Goods Flow Team Manager, this ASSOCIATE role is responsible for providing assistance in the completion of the Logistics process in the easiest and safest way possible. He/She develops and uses his/her knowledge and experience of IKEA operations, including IKEA machinery and equipment, as well as the expertise of his/her co-workers within the team to achieve the highest level of availability of products in the store.

Job Summary

• To provide and ensure the timely and high-quality service and deliverables to the clients allocated to you on a regular basis.
• Concentrates on creating collaborative relationships and delivering consistent results by planning and prioritizing to meet work commitments. Expected to perform review of core processes, complex ad hoc work and all other client requirements. Provides consistent feedback on accuracy and timeliness of outputs made by the Accountants and Jr. Accountants
• This entails assisting in the review and/or preparation of all reporting requirements, such as but not limited to COSMOS reports,  client management reports, and ad-hoc client deliverables. 
• To facilitate and assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ Philippines Inc.'s policies and procedures.

Core Responsibilities

• Responsible for the review of COSMOS and other reports and other ad-hoc service requests for clients
• Responsible for the preparation of complex reporting requirements, when necessary.
• Manages and ensures the timely and accurate deliverables of Accountants and Junior Accountants.
• Acquire knowledge and become SME's of designated clients' requirements and deliverables.
• Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements.
• Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role.
• Assist in the development of the technical competencies of Accountants and Junior Accountants through providing feedback on their deliverables.
• To be able to effectively communicate and relate with the various stakeholders of the team.
• Submits client requirements after thoroughly being reviewed.

Position Summary:

Responsible for the conduct of audit of different units, for processing payment authorization requests, for ensuring the accuracy of sales commission pay-outs, for performing the surprised cash count of petty cash fund, for monitoring the status of cash advances and prompt deposit of post dated checks collected from customers

Job Scope:

1. Conducts period audit
2. Processes payment request
3. Validates and checks sales commission pay-outs
4. Performs surprised cash and merchandise inventory count
5. Monitors status of cash advances and prompt deposit of customers’ PDCs
6. Prepares required monthly reports
7. Performs other tasks that may be assigned from time to time.

Duties & Responsibilities:

1. Conducts periodic audit of different units of the company, and prepares a report on its result
2. Ensures that all payment authorization request are valid, fully supported and properly approved before processing
3. Validates and reviews accuracy of sales commission pay-outs
4. Performs periodic surprised cash count of petty cash funds
5. Monitors status of employees cash advances and reports long outstanding unliquidated cash advances
6. Ensures that all customers’ post dated checks collected are promptly deposited to appropriate company’s account/s, and prepares a report on the status of aforesaid PDCs
7. Files and safekeeps transaction documents

Provide support in the initiatives and projects of the Learning & Development (L&D) team, specifically on: (1) Delivery of Learning Programs; (2) Management of Governance Trainings; (3) Data Management; (4) Management of L&D Microsite; (5) L&D Communication Plan and Materials (6) Enablement Support for Change Management programs (7) Learning Management System preparations and back-end support, and (8) L&D Learning Modules (blended learning). This may entail the design, organization, and facilitation of training programs and the collection, organization, updating, monitoring, and visual presentation of data which will bring forth insights into effective Learning and Development initiatives.

Your Career

As a member of the Palo Alto Networks sales team, you will report directly to the Country
Manager. Working exclusively within one of our strategic Customers and Partners in the
Philippines, you will be responsible for building and driving sales to exceed company
objectives and grow the account according to plan. You will be responsible pipeline
review, Demand Gen review, Channel Review, and overall performance management of
sales team activities within the account.

Your Impact
● In this key role, you will be managing the relationship with PLDT Group while
achieving and exceeding revenue targets for the account for both Sell to and
Sell thru
● Also, develop a business plan to maintain and expand our Managed Services
offering with them to support their enterprise customers
● Work closely with Sales Engineering and Professional Services teams to build
complete solution based proposals
● Deliver well-inspected, accurate weekly sales forecasts and pipeline
management
● Ensure account team has well-documented account plan aligned with the value
proposition and differentiated strengths of the company

● Focused inspection of team activities on the account, leveraging relationships
to drive revenue
● Assure teams execute on leveraging alliances and relationships with key
Partners
● Evangelize the Palo Alto Networks Solution Portfolio as you focus on both
building a scalable, repeatable MSSP business with the providers and as you sell
to them to secure their business and enterprise IT and data center networks

The main responsibilities will include but are not limited to:

• Write standards-compliant code including testing/debugging in both IOS and Android
• Works with Visual and UX Designers to translate visual concepts into functional native application experiences
• Ability to take graphic files and translate them into a functional experience on mobile platforms
• Participate in the functional requirements definitions for new or modified applications
• Work closely with internal development and design teams to ensure flawless integration with back-end technology and a great user experience
• Maintain continuous contact with all internal and external stakeholders through the project and after completion making sure features are delivered with high quality and on time
• May provide assistance, identification and technical analysis for incident troubleshooting
• Promote good coding practices within their team

Summary of the Position

As a Customer Service Agent, it is your responsibility to act as a liaison between the management team and its customers. Gaining experience in managing customers' queries and concerns in a professional manner through constant communication, and ensuring the protection or brands from harmful content on various social media platforms. You will be trained and have experience in communicating effectively with customers,  analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. 

Here’s What You Will Do:

• Solve customer problems in a professional and timely manner
• Send follow-up emails/messages to the customers regarding their concerns
• Respond to potential customers by providing accurate information about our products and services
• Use our online platform to monitor content
• Maintain constant communication with your shift manager to resolve any issues or questions
• Closely work with clients to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly 
• Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo
• Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
• Work with various brands from different industries to detect, review and monitor all kinds of content 

The primary responsibilities will include but are not limited to:

• Work with internal teams and external vendors to gather requirements, prototyping, architecting and implementing/updating solutions
• Provide Sitecore guidance into the selection, scope, design, development, delivery and continual service improvement of technology solutions.
• Nurture/enforce and monitor product technical excellence and high quality
• Ensure all technical documentation is complete, accurate, and current for new or modified modules/applications according to defined guidelines and standards
• Develop, maintain, troubleshoot, enhance and document components develop by self and others as per the requirements and detailed design
• Conduct testing and code review, deployment in a continuous integration environment (CI)
• Champion continuous improvement in the Sitecore platform team and the wider engineering teams.
• Assist with support analysis and troubleshooting on primarily Sitecore platforms and, where possible other internal systems

Other duties and tasks will be assigned as required.

The primary responsibilities will include but are not limited to:

• Engage actively in technical design and solution architecture discussions, contributing insights for backend web applications and web APIs that underpin the digital/ecommerce platform and seamlessly integrate enterprise services across all business domains.
• Craft reusable code and libraries, demonstrating a forward-thinking approach that enhances efficiency for future development endeavors.
• Drive optimization initiatives for existing applications, focusing on enhancing performance and scalability to meet evolving business needs.
• Conduct rigorous testing and code reviews, ensuring code quality and deployment efficiency within a continuous integration environment (CI).
• Provide essential support in technical analysis for escalated incidents, leveraging your expertise to swiftly address and resolve challenges in the development lifecycle.

Other duties and tasks will be assigned as required.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Financial Analyst (Real Estate)

Work Hours: M-F; 9:00 AM-6:00 PM EST / 10:00 PM-7:00 AM PH Time

Salary: 1,500-2,000 USD per month

Duties and Responsibilities:

• Lead underwriting and due diligence activities, including overseeing acquisitions and performing financial analysis, market analysis, and reviewing third-party due diligence reports.
• Perform the initial screening of investment opportunities to determine fit with the company's investment objectives; this includes quick back of the envelope (BOE) as well as full underwriting analyses.
• Oversee and manage deal flow.
• Create investment decks that thoughtfully assess prospective investments.
• Create reports for lenders and investors.
• Conduct market assessments, site assessments, zoning assessments, and other due diligence related to site acquisition and development feasibility.
• Be able to review and underwrite models, build/update waterfall / promote models and forecasts.
• Lead the financial analysis for new and existing investments (primarily multifamily, mixed-use, and affordable).
• Lead the creation of thorough and concise investment memorandums.
• Prepare asset management reports, investor updates/presentations, and other marketing materials.
• Monitor and manage closing processes and assist with closing.
• Model and forecast asset performance, projected returns, varying debt scenarios, and equity waterfalls (IRRs and Equity Multiple).
• The hired candidate will report directly to the Founder of the firm.

• A minimum of 3-5 years of experience in real estate financial modeling from areas such as real estate corporate finance, investment banking, private equity or real estate investment sales, or debt platforms.

• Strong quantitative, financial analysis and modeling, advanced knowledge of MS PowerPoint, and advanced MS Excel skills are required.  Excel Modeling skills – will be tested.
• Excellent communication, written, and interpersonal skills at all levels are critical to success.
• Must have strong experience with MS PowerPoint.
• Ability to perform quantitative and qualitative analyses of real estate transactions with advanced underwriting techniques and a deep understanding of equity and debt capitalization structures.

Personality/Attitude/Culture Preference:

• Exceptional time management and prioritization skills are also required to succeed in a fast-paced environment, managing multiple projects with significant responsibilities and competing priorities.
• Must be able to work well independently to manage and own tasks.

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position: Performance Marketing Video Editor

Work Hours (Client): 9 am to 5 pm ET, Monday to Friday

Work Hours (MNL): 10 pm to 6 am MNL Time, Monday to Friday

Pay Range: $800 to $1,200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company exists to show people it's never too late to learn a new skill.  We teach complete beginners how to crochet by combining a physical kit with emerging ed-tech tools. 

Our work is meaningful. Many of our customers turn to our company to spark joy in their and their loved ones’ lives. Since 2020, we’ve successfully helped 400,000+ people experience fiero - the feeling you get when you accomplish something you once thought was impossible.

We’re a healthy business. We have no investors and with that, comes freedom. Freedom to make choices that are best for our customers, employees, and business. 

We’re an unusually small team for our revenue, and we plan on keeping it that way. We're all about getting the job done with as little busy work and meetings as possible. Our team is fully remote, spanning Wisconsin to China. So while we do a lot of our work asynchronously, we also know how to have a good time virtually anywhere ;)

We’re on a rocket ship. We’ve seen unbelievable growth in our 3 years in business. Every day is a busy day, and the fast pace excites us. We’ve got ambitious goals to 1) make better products that make a significant impact on how millions of people see themselves, and 2) build a lasting brand that people more than love – that they obsess over.

The role

You have lots of experience editing for fun, modern brands. You know how to create performance-based video and GIF assets across multiple social platforms – Meta, TikTok, Snapchat – you name it, you’ve designed it. Not only that, but your creatives can get our target audience hooked from the first second. 

You Thrive In Optimizing Videos For Performance. You will be given some projects with specific instructions and some that allow you to be creative and think outside the box. First edits rarely go straight to our media buyer, so you take feedback and run with it to give the ad the highest likelihood of success. You relentlessly improve editing to drive ad metrics with thumb stop and hold rates.  

You’re thoughtful and detail-oriented. You gather as much context as possible so you can make the best creative. You think through every detail of the prospective customer experience, down to the little touches like keeping a consistent brand identity/style across your assets. When someone sees your asset, not only will it grab their attention but they will also know that it's The Woobles. 

And fast. We’re one of today’s fastest-growing e-commerce brands, and we’re keen to keep up the pace. We launch anywhere from 2-10 products a month. You understand that organization and planning ahead are key to success. The more concepts we are getting out and testing, the more ad concepts we will have known are proven winners to iterate and scale upon.

• At least 1 year of relevant experience

• Adobe Creative Suite (At least Premiere Pro)
• CapCut
• A portfolio with sample works
• Have an adequate computer and data storage (such as an external hard drive)

Holidays: PH Holidays

Rentokil Initial

Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Your day-to-day responsibilities will include:

Service Efficiency

• Ensure Service Operations’ compliance to Reporting Services (QPMS / Semi –QPMS), Termite Management Program
• Conduct technical advisory for Services which require site inspection
• Ensure accurate and on time submission of reports agreed with customer.
• Undertake periodic inspection to HD/KA customer; discuss fully finding result and recommendation. Seek agreement on the action plan.

Administration and Policy Directive

• Assist Technical Manager in planning, scheduling, preparation of suitable training materials and conduct of technical training.
• Assist Technical Manager in updating Authorized Product List, coordinate request on addition and removal from the list. Coordinate with procurement department and chemical supplier on supporting documents.
• Assist Technical Manager in conducting Service Audit, monitor status of TPA (Technician Performance Assessment)
• Assist in any program that supports Quality service within division
• Extend assistance to Branch operations in promoting company products and services and achieving business objective.
• Supervise and/or assist specific Branch service operation as required after consultation with Branch & Technical Manager.
• Provide Insect Identification Service for Branches which yet to have the capability and to complement those which have.
• Constantly improve or upgrade knowledge on Pest Management through private study, membership of association, attendance at course, study of technical literature provided by Company and practical experience in the field.

• Identify cases where recurrent infestation and/ or lack of customer cooperation, which require follow-up action by local Branch.
• Submit recommendations and reports with appropriate chemical treatment or monitoring recommendation to the Branch or Service Heads.
• Conduct bi-annual audit and ensure usage of product are compliance on Authorize Product List in all Pest Control Branches
• Maintain accurate records of High Dependency / Key Account customer on a current year as reference for review on the status of Pest Management Program.
• Ensure proper use, maintenance and security of vehicle, equipment monies provided by Company and all technical materials/documents are controlled and will not be used on other purposes outside Company’s interest.
• Drive SHE policy compliance and zero tolerance policy. Achieve LTAR target set for the year for both Pest Control & Hygiene

Customer Development

• Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise.
• To be aware and act on potential sales and collection opportunities to help generate additional new business, up-selling, and improve collection.
• Attend required training, meetings, conferences, and other official company functions necessary for business growth, government legislation compliance, and customers’ requirement.

Do you have what it takes? If you want to be considered for this role you will need:

• Preferably candidates with Bachelor's Degree in Agriculture major in Entomology or equivalent
• Fresh graduates are welcome to apply
• With experience in Technical Operation specializing in handling manufacturing company with process standard such GMP, ISO, HACCP, and FSMS.
• With excellent communications skills
• Proficient in MS Offices
• Willing to work in Brgy. Kalawaan, Pasig City

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date

• HMO (Health Insurance)

• Group Personal Accident Insurance
• Group Term Life Insurance
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Paid Non working holidays
• other perks

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

Position : Admin Assistant

Client Name : Pulse Electrical

Working Hours : GMT+10 , 40hrs a week

Holidays : Flexible

Salary Range : $800- $1000

ABOUT THE COMPANY:

Please specify

ABOUT THE ROLE:

We are currently seeking an Admin Assistant to provide comprehensive support to our office staff in managing files, job reports, and images related to our ongoing projects. The ideal candidate will be a multitasking wizard, comfortable working within the Microsoft 365 environment, and bringing a high level of attention to detail to every task.

SCOPE OF WORK:

Utilizing tools within the Microsoft 365 environment, including SharePoint and Outlook.

Demonstrating intermediate Excel skills for efficient data management.

Saving and converting files to PDF format as needed.

Managing images and reports with a keen eye for detail.

Familiarity with Simpro, our job management system/CRM, is a big plus.

Exercising common sense and initiative in problem-solving.

MINIMUM REQUIREMENTS:

Proficiency in Microsoft 365 tools, SharePoint, and Outlook.

Intermediate Excel skills for effective data management.

Experience in saving and converting files to PDF format.

Ability to manage images and reports with a high level of detail.

Familiarity with Simpro or similar job management systems/CRMs (preferred but not mandatory).

A minimum of 3 years of experience in administrative support roles.

Strong common sense and initiative.

1GLOBAL - Seamless Connectivity, eSIM and IoT Solutions. Connect your people and devices instantly, anywhere with our connectivity solutions. Manage mobile devices and numbers globally for banks, enterprises & IoT.

1GLOBAL (https://www.1global.com/) isn't just another tech company - it's a powerhouse in the world of telecommunications. With a network spanning 15 offices across 12 countries, we're the go-to choice for the globe's biggest enterprises and B2B2C customers. From cutting-edge eSIM solutions to reliable physical SIM cards, seamless data roaming, and innovative voice and SMS recording services, we're at the forefront of it all.

But that's not all. We've recently unveiled a game-changer: BetterRoaming (https://www.betterroaming.com/). This brand-new venture is your ticket to hassle-free and budget-friendly international roaming.

We're not just keeping up, we're setting the pace. As the price leader in over 70 countries and counting, our growth is nothing short of meteoric. We're gearing up to take our brand to even greater heights!

The Role

Become part of our dynamic, highly-dedicated and multi-lingual team of Customer Service Agents! We provide telephone and online services support in German, Spanish, Polish, Dutch, French, and English to our business customers, from Monday to Friday.

Currently, we're looking for a talented individual to join our German support team. Business Proficiency in English is also essential as it's our primary business language.

We are open to hire candidates in Lisbon (Portugal), and Manila (Philippines).

What you will do:

• Acting as first line support to our corporate customers – aiming to solve their technical queries by phone and email
• Tracking, collating and responding to customer issues within agreed timescales
• Escalating and liaising with our Technical Support (TS) in Portugal for more complicated cases
• Working closely with Service Account Managers to help develop, grow and retain customer accounts

What you will bring:

• Thorough working knowledge of Microsoft Office, ticketing systems and customer service procedures.
• Knowledge of supporting GSM
• A professional telephone manner and call management skills
• Outstanding written and verbal skills in your first language- German is required
• Excellent written and verbal English skills – able to take technical information and translate into easily understandable language for customers.
• Exceptional customer relationship management skills – including handling complaints effectively
• Good teamwork, organizational and time management skills
• Excellent analytical and problem-solving skills
• Good attention to detail and the ability to understand and follow technical processes accurately
• You may have gained this experience by working, for example, in Helpdesk, Customer Service or Call Centre roles; Mobile Handset support roles; the Telecoms sector: both GSM and VoIP.

Why 1GLOBAL?

Embarking on a journey with 1Global is an opportunity to be a part of a team that's shaping the future of telecommunications and technology. Your contributions will be valued, your ideas will be heard, and your career will soar to new heights:

• Pioneering Innovation: At 1Global, we're not just keeping up with industry trends, we're setting them. You'll be at the forefront of cutting-edge technology and telecommunications solutions.
• Global Impact: With offices in 12 countries and services reaching worldwide, your work has the potential to make a truly global impact.
• Diverse and Inclusive Culture: We're not just a team; we're a tapestry of diverse perspectives and backgrounds, woven together for a common purpose. Your unique viewpoint is not only respected but cherished.
• Professional Growth: We're committed to helping our team members grow and develop. You'll have access to ongoing mentorship and opportunities for advancement.
• Exciting Challenges: Our industry is dynamic and ever-evolving. You'll face new and exciting challenges that will keep you engaged and motivated.
• A Growing Brand: With our rapid growth, you'll be part of a company that's not just succeeding, but thriving.
• Great Benefits: We offer competitive compensation packages, comprehensive health insurances, and other perks to ensure our team members are well taken care of.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is currently seeking a skilled and compassionate WFH US Medical Assistant to join our team. As a Medical Assistant, you will play a critical role in providing quality healthcare services to patients. This is a permanent work from home position that offers flexibility and the opportunity to work with a dynamic team of healthcare professionals.

Who We Are

MedCore Solutions (MCS) is a single source solution for healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Assist healthcare providers in patient examinations and procedures
• Interview patients and document basic medical history
• Obtain and record vital signs and medical history of patients
• Prepare examination rooms and ensure cleanliness and organization
• Administer medications and injections as directed by healthcare providers
• Perform basic laboratory tests and collect samples
• Coordinate patient referrals and follow-up care
• Update and maintain electronic medical records
• Provide patient education and support
• Collaborate with the healthcare team to ensure quality patient care

Other Details:

Duration: Part-time; Steady-state

Schedule: 2 Full Days: 9AM-5PM Tuesdays & Wednesdays, then 9AM-4PM every other Friday (16-24 hours every other week)

Timezone: EST

• At least 2 years of experience as a Medical Assistant or a Medical Secretary in a virtual healthcare setting
• Organize and schedule appointments
• Update and file medical records and insurance reports
• Proficient in using electronic medical record systems
• Knowledge of medical terminology and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Amenable to work in a graveyard shift (at any US time zone)
• Can start immediately or in 2 weeks

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

We are seeking an Onboarding Supervisor to oversee the full onboarding cycle. This role will oversee the Onboarding team for both Manila and other sites in the Philippines. 

As Onboarding Supervisor, You Will…

• Be responsible for the full onboarding cycle 
• Create and/or update policies to outline the onboarding process
• Oversee the entire team and provide mentoring/coaching to team members
• Work and coordinate with managers and stakeholders to address onboarding issues, or new educational needs regarding specific employees and/or departments
• Attend meetings related to Recruitment and Onboarding to fully understand the needs of hiring requirements
• Perform miscellaneous job-related duties as assigned

As Onboard Supervisor, You Have…

• Bachelor’s degree preferred
• 2+ years onboarding with recruiting experience in a fast-paced, high volume, call center environment or related industry
• Must have 1-2 years of leadership experience
• Amenable to work in various locations, including our Clark and Cebu sites
• Excellent communication and leadership skills
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
• Strong teamwork skills
• Experience with Applicant Tracking Systems (ATS) and resume databases.
• The ability to work with sensitive and confidential information
• Good organizational and time management skills

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

The Senior Director for Training, Quality and Compliance plans, coordinates, directs and supervises all aspects of the support service delivery for a set of specific client programs which can be located over multiple centers in different cities. This position ensures full support to business unit owner client interaction related to service delivery, planning and ensuring client satisfaction on Training, Quality, Compliance and Customer Experience metrics, profitability and revenue maximization, and providing account direction. 

As Senior Director of Training, Quality and Compliance, You Will…

• Manage all aspects of client operations including planning, development, implementation, and maintenance for the account
• Manage day-to-day service delivery through Training and Quality Managers/Senior Managers
• Provide effective coaching to the managers in a timely manner
• Meet or exceed account objectives for revenue, gross profit, quality and customer satisfaction
• Present Training and Quality Data to client during business reviews
• Directly responsible for developing and conceptualizing quality management system in the company
• Identify improvement opportunities, develop and drive appropriate action plans for quality and training enhancement
• Work with the fraud and security team to assess product and process compliance, assess operational risks and develop risk management strategies
• Ensure periodic internal reviews, transaction audits (including physical audits) are done to ensure that compliance procedures are followed
• Responsible for ensuring we disseminate written policies and procedures related to compliance activities
• Ensure that monitoring/auditing, preparing and providing adequate feedback is happening according to SLAs
• Ensure adherence to quality norms as per client specification, also internal policies, procedures, and compliance regulations are being followed
• Identify improvement opportunities, develop and drive appropriate action plans for quality enhancement
• Manage internal and external quality audits
• Identify root cause analysis of training and quality shortfalls
• Reduce learning curve and help enhance product/process knowledge of new joinees
• Communicate to heighten awareness and focus on the importance of improving the overall customer experience
• Drive Training programs/Certification program at the engagement level and participate in the training programs as trainers
• Maintain the desired target throughput for process training batches
• Develop and maintain client rapport and complete satisfaction with contract and customer services
• Develop, grow, and maintain employee experience, capability, morale, and job satisfaction
• Monitor and report performance metrics and client satisfaction to the client, the company, and our employees
• Accountable for managing account performance against profitability objectives, contract metrics and client expectation
• Assure that contract compliance, documentation and information is up to date and files are maintained
• Assure that contract requirements including process compliance, service levels, talk times, escalations, quality scores, and etc., are routinely conveyed and understood by team members
• Provide the lead role in the absence of the business unit owner, in client communications in matters of support performance reporting, billing, systems, staffing, product development, and complaints
• Accountable for the information conveyed to clients and responsible for distribution to internal management, Sales, and staff of key information received
• Support client goals by improving the quality & efficiency of consumer relation services, update & integrate global technology platforms and optimize & better integrate fulfillment activities
• Responsible for ensuring timely and effective implementation and deployment of regional or global company initiatives within the specific account

As Senior Director of Training, Quality and Compliance, You Have…

• Bachelor’s degree preferred, plus 5-years experience in a Training and Quality Management role
• Experience in handling Process and Regulatory Compliance a plus
• Proven experience in a senior Training and Quality role, preferably at a managerial or Director level
• Strong strategic thinking and planning skills
• Excellent leadership, communication, and interpersonal skills
• Familiarity with the latest learning technologies and trends
• Demonstrated ability to collaborate with cross-functional teams
• Must have strong and effective verbal and written communication skills
• Must be able to deal with confidential/sensitive topics appropriately
• Must be a team player and leader
• Must be able to successfully manage multiple projects simultaneously
• Must have excellent interpersonal, organizational, mediation, and negotiation skills
• Work From Cyber Park Tower 1 Office (Full-Time) but may be asked to report to other Philippine sites as needed

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Real Estate Accountant

Work Hours: M-F; 9:00 AM-6:00 PM EST / 10:00 PM-7:00 AM PH Time

Salary: 1,500-2,000 USD per month

Duties and Responsibilities:

• Prepare all aspects of the financial statement package, including creating and posting journal entries, detailed general ledger account review, and completion of all backup schedules needed, including footnotes.
• Create and prepare ancillary schedules including depreciation, amortization, work in process, capital, and rent analysis.
• Review variances in financial statements and document explanations for significant items.
• Prepare bank reconciliations and ensure all reconciling items are resolved in a timely manner.
• Reconciliation of balance sheet and P&L accounts.
• Review, investigate, and correct errors and inconsistencies in financial entries, documents, and reports.
• Ensure all vendor, debt, real estate tax, and insurance payments are made in a timely manner and all work papers are updated and maintained.
• Assist with special projects and due diligence as requested.
• Must maintain all intercompany transactions, perform various ad-hoc assignments, complete tax forms (1099s), assist in tax return preparation, and perform month-end close.

• A minimum of 5 years of relevant experience in accounting.

• Proficiency in Excel.
• Undergraduate degree in accounting, finance, or another quantitative field.

Ideal/Preferred:

• Experience in the real estate industry is preferred.
• Preferably has some local relevant certification in accounting (CPA equivalent).

Personality/Attitude/Culture Preference:

• Ability to thrive in an entrepreneurial environment and comfortable managing multiple work streams and projects concurrently.
• Strong analytical skills and exceptional attention to detail.
• Intellectual curiosity and the ability to be resourceful to find solutions.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES

Position:  SEO Specialist/Technical Writer

Salary Range:  USD 1000-1500 /month

Working Schedule: to be confirmed

ABOUT THE COMPANY:

Great internal tools and admin panels aren't just for unicorns with dedicated teams.

Most internal tools get the last allocation of resources, but we believe they should be just as powerful, intentional, and continuously-improving as any other best-in-class software.

By building an opinionated product, our team can thoughtfully craft every last detail so that you don't have to. Every time we ship a new feature or improvement, your tools magically get better.

There's no dragging-and-dropping. No JavaScript or SQL required.

It just works.

This approach allows us to ship complex features, experiment with new ideas, and not allow process to stand in the way of progress.

Internal tools should be collaborative—a place for teams to gather together.

They should value both security and ease-of-access.

Most importantly, they shouldn't take resources away from what you do best: Building your own product.

Responsibilities:

• Create blogs from ChatGBT about web developments
• The goal is to generate interest from other web developers using informative articles
• Make ChatGBT content sound organic and natural
• Use A.I. to create SEO articles

• Some SEO experience
• Comprehensive understanding of technical topics like typescript, coding, A.I., and web development
• Someone with a background in web development looking to write about it for other developers